Mattress Reviews

Praise for Customer Service

“Air-Pedic - 3909 (Air-Pedic Mattresses are Great!)”

• The Air-Pedic brand

Posted by Shirley from Galena, IL on August 12, 2014

My husband and I purchased 2 different twin Air-Pedic mattresses to put in a king frame. We are very pleased with our purchase. We have had Sleep Number and Tempur-Pedic mattresses in the past, and the Air-Pedic surpasses both of these. It is the best of both concepts. The quality ... →

“Saatva - 2183 (Great bed!)”

• The Saatva brand

Posted by Janet P from Potwin, KS on October 23, 2012

I have to say, I am a very skeptical person. I also hated to take the time to go matress shopping and test matresses in stores. After research into Saavta, I decided to try the Saavta Luxury Firm matress without hesitation to return it if I didn't like it. I ... →

“Saatva - 2194 (Thank god For Saatva Mattress .!!)”

• The Saatva brand
• Purchased from Saatva

Posted by Henry K from Lyndhurst, NJ on October 27, 2012

I order my mattress on Thursday 10-25-12 and I got my mattress on Friday 1 o'clock in less then 24 hrs.When I lay down on my mattress I felt like I was on the cloud .I just had back surgery so I was looking for a good mattress ,after researching ... →

“Bay Bed - 1003 (Bay Bed)”

• The Bay Bed brand
• Purchased from Bay Bed & Mattress (Santa Cruz, CA)

Posted by Topher W from Santa Cruz, CA on November 23, 2009

The first mattress my wife and I bought...it could possibly be the last. We love it! →

“Saatva Classic 14.5" Luxury Firm - 2360 (Wow... I underestimated a great bed!!)”

• The 14.5" Luxury Firm model by Saatva
• Purchased from Saatva

Posted by Davyn A from Blaine, WA on January 6, 2013

I just bought this bed after seeing so many positive reviews and can't believe the results after 2 sleeps!! I had a Seely Posturapedic and thought I had a good bed. My back issues,recent bad sleeps and an agreeing girlfriend gave us good reason to buy a new bed. I ... →

“Tempflow Selene - 2307 (Blissful slumber!)”

• The Selene model by Tempflow

Posted by Karen S from Thousand Oaks, CA on December 12, 2012

As a physical therapist for nearly 15 years I recognize the importance of good support while you sleep. The investigation in purchasing a new bed was primarily based on my husbands need for good support for his occasional back pain. I thought it was an excellent opportunity to research mattresses ... →

“Serta iComfort Genius - 2351 (So far....)”

• The Genius model from the Serta iComfort line by Serta
• Purchased from Mr Mattress

Posted by Valerie E from Clarksburg, WV on January 3, 2013

We love our new king sized Genius. We both have back and joint issues. So far we have not experienced the mattress heating up, unpleasant odors, sinking in of the mattress, or anything else negative. We are both 'plus sized' people and my husband is always warm. The salesman did ... →

“Zenhaven Gentle Firm - 100127 (One side of the mattress is softer than the other. The so...)”

• The Gentle Firm model by Zenhaven
• Purchased from Zenhaven

Posted by Richard R from Ventnor City, NJ on December 20, 2016

One side of the mattress is softer than the other. The soft side was a little too soft for me. A call to Zenhaven brought two men to my house to flip it to the firmer side which sleeps like a dream. →

“Serta iComfort Savant Plush - 2388 (Coughing all night but mattress is comfortable)”

• The Savant Plush model from the Serta iComfort line by Serta

Posted by Susan O from Huntington, IN on January 20, 2013

The "Off Gassing" from the mattress is not tolerable by a person with sinus/allergy problems and sensitivities to strong odors including perfumes. I picked this iComfort mattress because the other foam mattresses were smelling really bad in the show room and I did Not notice any smell from the iComfort ... →

“Pure Talalay Bliss - 1849 (Unfortunately, this did not work.)”

• The Pure Talalay Bliss brand

Posted by David R from Los Angeles, CA on April 17, 2012

Can a mattress be both too soft and too firm at the same time? It appears so. From the very day that my PLB mattress arrived, things did not seem "right." When laying on either the left or right side of the bed, I had the sensation of being on ... →

“REM Sleep Martinique - 1245 (Best Bed in the World)”

• The Martinique model by REM Sleep

Posted by Diane C from Folsom, CA on December 6, 2010

My husband and I laugh because we LOVE our bed. We actually have conversations (often) about how comfortable it is. We stay in very nice hotels with lovely beds and bedding but NOTHING is as comfortable as our Martinique from REM Sleep. We have had our bed over a year ... →

“REM Sleep Martinique - 1632 (Best Bed Ever)”

• The Martinique model by REM Sleep

Posted by Cyndy B from Washington, PA on September 16, 2011

My husband and I purchased REM at a home show in Pittsburgh. We purchased the bed because we were both tired of not getting a good nights sleep and waking up with back pain. Best decision we've made on a bed purchase in 20 yrs. We would sleep on nothing ... →

“REM Sleep Martinique - 1545 (Comfortable!)”

• The Martinique model by REM Sleep

Posted by Deanna H on July 10, 2011

After searching for a bed for almost two years, we thought we found the one! The one that would reliever our back pain and help us get a good night's sleep. We were wrong. Unfortunately, my husbands back pain has gotten worse since we starting sleeping on this bed and ... →

“InnoMax - 1747 ( InnoMax Air Beds)”

• The InnoMax brand
• Purchased from InnoMax (Fort Collins, CO)

Posted by Lynda C from Loveland, CO on January 23, 2012

Bed Leaked within months of purchase. We've taken it back only to have them charge us because the valves (which have broken several times and they admitted have KNOWN problems) continue to break. Of course this was never covered by their fake warranty. I say fake because it is worthless. →

“Christeli - 96341 (SUPERIOR CUSTOMER SERVICE)”

• The Christeli brand

Posted by George from Dallas, TX on November 29, 2016

The folks at Christeli bent over backwards to help me resolve issues that were beyond my control... issues that involved back injuries befalling my wife that affected her sleeping comfort. This is a great company to do business with. They truly care about their customers! →

“REM Sleep Martinique - 1186 (AMAZING COMFORT)”

• The Martinique model by REM Sleep

Posted by Patti S from La Verne, CA on October 18, 2010

I have had 5 back surgeries and never thought I would be able to sleep longer than two hours at a time without getting up, walking around, etc. I never stay in bed longer than 6 hours but the night nerve pain would have me up constantly. Our REM Sleep ... →

“Saatva Classic 14.5" Luxury Firm - 1999 (Fabulous!)”

• The 14.5" Luxury Firm model by Saatva
• Purchased from Saatva

Posted by Nancy S from Escondido, CA on July 28, 2012

Saatva's customer service should be the standard for all companies! Friendly, professional, informed, and respectful. They care very much that their customers are happy. Delivery was SO fast; I ordered on a Tuesday and received the bed on Thursday. The deliverymen asked to wash their hands before removing the plastic ... →

“Restwell (Canada) - 2443 (No more pain!)”

• The Restwell (Canada) brand

Posted by Eleanor M from Calgary, AB on February 3, 2013

I used to wake up at night all the time and had a lot of lower back pain and sore shoulders. This mattress kicks butt. The memory foam relieves pressure points. The pocketed coils confirm to my back. I don't have back pain any more. One problem is that the ... →

“REM Sleep Martinique - 1307 (Excellent Sleep Experience)”

• The Martinique model by REM Sleep

Posted by Vicki S from Morenci, AZ on January 20, 2011

Relocated & sleeping in temporary lodging on a mattress that took me from no back pain to terrible pain in 10 days. I search the internet, read some great reviews, and with TempurPedic experience in the past knew I wanted a similar bed. Dealer took my order in the midst ... →

“REM Sleep Martinique - 2258 (Wasn't sure initially, but now happy)”

• The Martinique model by REM Sleep

Posted by Sarina F from Brentwood, TN on November 23, 2012

After returnig a sleep number mattress which failed to live up to expectation, I decided to do some research before buying the next mattress. Since I purchased a non refundable adjustable base for a split king mattress with the sleep number mattress, I decided to look into memory foam as ... →

“REM Sleep Paradise - 1499 (Absolutely Thrilled!)”

• The Paradise model by REM Sleep

Posted by Patrick W from Parker, CO on May 17, 2011

Our friends bought their bed at a county fair. They were so happy with it, I called REM Sleep Solutions and spoke with Kathy Moyer, who explained how the bed works and all of the available options. I mentioned that I lived out of state and had some special delivery ... →

“Saatva Classic 14.5" Firm - 2270 (Saatva Extra Firm Mattress )”

• The 14.5" Firm model by Saatva
• Purchased from Saatva

Posted by M J from East Brunswick, NJ on November 28, 2012

Dealing with Saatva, in particular Mr. Brians, was a pleasure from start to finish. The customer service offered is outstanding and completely professional. This company has set a standard that every other business should follow. Their products are manufactured using the highest quality materials and it shows. They also offer ... →

“Saatva Classic 14.5" Firm - 2271 (Excellent Value and the greatest customer service)”

• The 14.5" Firm model by Saatva
• Purchased from Saatva

Posted by Marc L from North Branford, CT on November 28, 2012

After horrible and costly mattress purchases from major retail stores that led to premature sagging and back pain, I stumbed upon Saatva mattress company via the Internet and took a chance of buying without testing in person. This was a gut purchase and I must admit I was skeptical. These ... →

“Pure LatexBliss Nutrition - 2278 (Finally A Company that Stands Behind Their Product)”

• The Nutrition model from the Pure LatexBliss Couture Collection line by Pure Talalay Bliss

Posted by Paul S from Pompano Beach, FL on December 1, 2012

2011 Bought Mattress from Mattress Express. 2013 had sag and found out that mattress Express was taken over by Mattress Firm. Mattress Firm sent a technician out to examine if there was a defect. The technician saw the problem immediately and sent his report to Mattress Firm. Mattress Firm failed ... →

“REM Sleep Paradise - 1421 (Luxury )”

• The Paradise model by REM Sleep

Posted by Debi S from Red Deer, AB on March 15, 2011

We purchased two REM Sleep beds at the Calgary Stampede Exhibition. We purchased one for ourselves and one for my sister. We had been looking at adjustable beds for several months for my sister. At the age of 50, she became physically handicapped. After a series of operations, she had ... →

“Saatva - 2296 (Love it)”

• The Saatva brand

Posted by Donna C from Blue Mountain Lake, NY on December 8, 2012

No more aches, and pains in the morning. There is such a huge difference in the quality of our sleep. I was skeptical about ordering a mattress on line. Believe me, I did my homework. I checked all the feedback, and the construction of the mattress. I' m not sorry. ... →

“Carolina Mattress Guild Nature's Image Radiant Firm - 2440 (sublime sleep and customer service!)”

• The Radiant Firm model from the Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild

Posted by Rona S from New York, NY on February 2, 2013

I first bought a CMG Radiant Plush at Sleepy's after I took their sleep diagnostic and was told I should have an EXTRA plush mattress. I was skeptical, but went with their assessment and bought the CMG Plush as it felt luxurious in the store. It took me a month ... →

“REM Sleep Martinique - 1367 (What took us so long?)”

• The Martinique model by REM Sleep

Posted by F & from Greensboro, NC on February 17, 2011

It's hard to put into words how great this mattress is, coupled with superior service and a super easy ordering process. We would never concieve of buying a mattress sight unseen, and we did countless hours of research before we invested in our next mattress. This was the only mattress ... →

“Serta Paula Deen - 1342 (Like Paula, but bought for comfort)”

• The Serta Paula Deen line by Serta

Posted by Nancy C from Providence Forge, VA on February 6, 2011

New line of mattresses with Serta. Came in to look at a lower cost memory foam but as soon as I tried the Paula Deen Lady Bird I was hooked. Looking for a mattress that would give hip and back support since I am a side sleeper, and was very ... →

“Cantwell Therapeutic - 1424 (feeling like a queen)”

• The Cantwell Therapeutic line by Cantwell
• Purchased from Cantwell Sleep Stores (San Antonio, TX)

Posted by Sharon P from San Antonio, TX on March 16, 2011

My experience with the mattress is awesome. But I knew it would be, because I have purchased with Cantwell before and was satisfied. A few family member has also purchase with them and are completely satisfied. The mattress is of great quality and comfort that if a person could stay ... →

“REM Sleep Martinique - 1349 (Excellent Product and Spectacular Service)”

• The Martinique model by REM Sleep

Posted by Odilia M from San Diego, CA on February 9, 2011

Absolutely Outstanding! An overall perfect experience! It has been a long while since I had been able to sleep through the night, wake up refreshed and rested, and without a backache! Since the Martinique arrived, I do! This bed has provided a huge improvement in my quality of life! I ... →

“Pure Talalay Bliss - 1889 (Committed to YOUR Comfort!)”

• The Pure Talalay Bliss brand

Posted by John A from Shawano, WI on May 12, 2012

Bottom line. Premium mattresses are NOT worth the money. I am tired of waking up sore. I did not wake up sore on my Sealy. But after trying two different Premium mattress (Tempurdedic and Pure Bliss Latex), I wake up most mornings with sore upper back muscles. WG and R ... →

“Saatva - 1938 (Saatva Extra Firm)”

• The Saatva brand

Posted by Loretta C from Forked River, NJ on July 2, 2012

I just want to say that I am very impressed and very pleased with my mattress. At first we thought the extra firm would be a little too much, but we are loving it. The quality and the craftmanship of this bed far exceeded my expectations from ordering online without ... →

“Saatva - 1932 (RETIRED? PROBLEMS SLEEPING?)”

• The Saatva brand
• Purchased from Mattress Direct Online

Posted by Sue M from Dover, NH on June 29, 2012

Dear Ron, On March 13th you took our call. After assuring us that buying a mattress online was an innovative way to try it out and return it if you were unhappy......we wanted to give Saatva a go. I had researched online a good deal, but the thing that really ... →

“REM Sleep Martinique - 1940 (best sleep I have had in years )”

• The Martinique model by REM Sleep

Posted by Jackie S from Encinitas, CA on July 2, 2012

we bought the bed at a recent fair. we were not in the market for a bed, and the next morning was concerned and did a lot of research on the bed and actually got a phone call from the manufacturer. Both The manufacturer REM and the distributor Westbay are ... →

“Tempflow Selene - 2313 (Found a gem of a mattress)”

• The Selene model by Tempflow

Posted by Daisy W from Tarpon Springs, FL on December 14, 2012

Highlights: Excellent customer service and follow up, resourcefulness in meeting my req.s The willingness to work with me to deliver. The professionalism and customer care I received when trying to determine if I could find a mattress suited to my needs. I needed a mattress that breathed and wouldn't be ... →

“Saatva Classic 14.5" Plush Soft - 2098 (Great Mattress)”

• The 14.5" Plush Soft model by Saatva
• Purchased from Saatva

Posted by Jennfier T from Topanga, CA on September 14, 2012

The cusomter service at Saatva is very easy to work with. Delivery is very quick. The mattresses are low prices for the quality of the mattress! And there seems to be minimal "outgassing" of anything that feels toxic. Thanks so much Saatva! I would definitely recommend this company to friends! →

“Saatva Classic 14.5" Luxury Firm - 1981 (AZ in SD)”

• The 14.5" Luxury Firm model by Saatva

Posted by Adrienne Z from San Diego, CA on July 20, 2012

After copious and rather compulsive net searching, I honed in on this company, possibly because of the professionally done and informative website. I also liked the fact that they offered a reasonably priced spring type mattress with an organic cotton cover, that they claim uses a 'thistle' not a chemical ... →

“Saatva Classic 14.5" Firm - 2441 (Love my Saatva)”

• The 14.5" Firm model by Saatva
• Purchased from Saatva

Posted by Boris P from Austin, TX on February 2, 2013

I am a week in after owning a Temperpedic and have had the best sleep in my life. I have done a lot of research with most mattresses in the $2k+ range (the Saatva site is right). I spent a lot of time in mattress stores - Mattress Firm, etc. ... →

“Bowles - 2508 (Great Matt and price)”

• The Bowles brand

Posted by Mark T from Louisville, KY on February 26, 2013

Really had a good experience. Run like a mom and pop shop. Very accomodating in the delivery and setup. Polite delivery personel that I would recommend, →

“Saatva Classic 14.5" Luxury Firm - 2122 (The TRUTH about SAATVA)”

• The 14.5" Luxury Firm model by Saatva

Posted by Daren C from Valdosta, GA on September 28, 2012

Got my soft luxury queen in last month and if there is a pea under it unlike the fairy tale I sure couldn't feel it. God bless the Ed Brians of the world if there are any more left out there. Best customer service in the world and I work ... →

“Saatva Classic 14.5" Luxury Firm - 2130 (Saatva is Zappos of Mattress Buying!)”

• The 14.5" Luxury Firm model by Saatva

Posted by Mark B from Sagaponack, NY on September 30, 2012

My wife and I have been fortunate enough to recently build a new summer home out in the Hamptons of Long Island. We have dealt with contractors, electricians, plumbers, surveyors, the town board, painters, landscapers...I won't go on but instead, just leave it to your imagination what time it takes ... →

“Saatva Classic 14.5" Luxury Firm - 2143 (The BEST Luxury Mattress At Any Price)”

• The 14.5" Luxury Firm model by Saatva

Posted by Peter S from Bridgeport, CT on October 7, 2012

I can't say I'm an expert with regard to mattresses. When I left a 35 year career as Creative Director for a major Advertising Agency my timing was perfect - the economy collapsed. I took a job with a major mattress chain both selling and creating campaigns to promote certain ... →

“Serta iComfort Prodigy Plush - 2158 (Bliss)”

• The Prodigy Plush model from the Serta iComfort line by Serta
• Purchased from Metro Mattress

Posted by David F from Ithaca, NY on October 15, 2012

They say that the people that write reviews are those that either love or hate the product. Well, we are the ones that love it. I weigh 185 and my girlfriend is about 115. We have only had it for two months but we both rave about it. Although it ... →

“REM Sleep Paradise - 2554 (The Best Mattress Ever)”

• The Paradise model by REM Sleep

Posted by Rob P from Rahway, NJ on March 13, 2013

Just got our new mattress delivered Saturday. We bought it at the Philly Home Show. Trish was the best, most knowledgable mattress salesperson I have ever experienced. We were a little skeptical about a memory foam mattress. But I have to say, I can not tell you the last time ... →

“Saatva Classic 14.5" Luxury Firm - 2567 (APlusPlus)”

• The 14.5" Luxury Firm model by Saatva

Posted by Judith S from Palos Verdes Peninsula, CA on March 17, 2013

Fantastic service and attitude toward the customer. Needed to make an exchange and the company executives called me personally to explain why the full size I ordered was slightly smaller than I thought it would be. It was too short for my 6ft husband and they explained that they allowed ... →

“SleepLogic ChiroSense - 1558 (I'm Satisfied)”

• The SleepLogic ChiroSense line by SleepLogic

Posted by Andrea T from Dover, OH on July 23, 2011

I spent a lot of time searching for a new mattress online, in stores and on the phone. I found Sleep Logic on the internet and later that weekend my husband and I went to the Canton location. The service was great. They welcomed us into the store and really ... →

“Serta Bellagio Monte Lago Plush - 2615 (Great bed, great price)”

• The Monte Lago Plush model from the Bellagio at Home by Serta line by Serta

Posted by Jake W from Bradenton, FL on April 11, 2013

I bought this be some months ago and It is great! The people at Americas Mattress were very friendly and knew what they were talking about. They made everything as easy as possible. I have no complaints! →

“Saatva Classic 14.5" Luxury Firm - 2713 (HappySleeper)”

• The 14.5" Luxury Firm model by Saatva

Posted by Karin C from San Mateo, CA on June 10, 2013

I was looking for a firm but luxurious mattress similar to the European style beds I like in Germany. After reading about Saatva's construction of its mattresses I knew I wanted this mattress at such an affordable price. The Customer Service was wonderful, quick, informative and no pressure. I liked ... →

“Saatva Classic 14.5" Luxury Firm - 2716 (100% Satisfied - GREAT Mattress, Great Company)”

• The 14.5" Luxury Firm model by Saatva

Posted by Karen M from Boulder Creek, CA on June 12, 2013

I will start off by saying that I do not normally take time out to review things that I purchase. Today, that has changed. While looking for a mattress to replace our "worst imitation of a mattress" we have ever slept on... we came across Saatva. I wanted to make ... →

“Saatva Classic 14.5" Firm - 2749 (Great Company to Work With)”

• The 14.5" Firm model by Saatva

Posted by Jim C from Marion, IA on July 1, 2013

Almost a year ago, my wife and I decided to try a Saatva mattress. We had looked at several other mattress manufacturers (even trying a much more expensive brand), but were not satisfied with the offerings on the market. I inquired to Saatva via their website about their mattresses and ... →

“REM Sleep Paradise - 2759 (Healing Bed)”

• The Paradise model by REM Sleep

Posted by Charlotte B from Westminster, CO on July 7, 2013

We LOVE this bed! I do call it/refer to it as the "healing bed". When we travel we say we can't wait to get back to the healing bed. I was actually having to go to a chiropractor for lower back pain that even with those treatments, couldn't get rid ... →

“TEMPUR-Cloud Supreme Breeze - 2789 (Great mattress)”

• The Supreme Breeze model from the TEMPUR-Cloud Collection line by TEMPUR-Pedic
• Purchased from Haverty's (Melbourne, FL)

Posted by Shannon B from Melbourne, FL on July 22, 2013

Great mattress! Salesperson was awesome, ask for Danielle at the Melbourne,Fl Havertys. Honest, personable, knowledgeable. I had an overall great shopping experience. Quality products and customer service! :) →

“REM Sleep Martinique - 2799 (Best investment we ever made!)”

• The Martinique model by REM Sleep

Posted by Laurie B from Clayton, NC on July 30, 2013

We purchased our mattress and adjustable bed 2 1/2 years ago. We are getting ready to make our next purchase for another bedroom. We live in NC. There were no REM mattresses to preview in our area. To say my husband was skeptical about buying a product we had not ... →

“Christeli - 2808 (Good mattress, great customer service!)”

• The Christeli brand

Posted by Noreen S from Winchendon, MA on August 6, 2013

I purchased the Tiffany Queen mattress and the adjustable Ergo 3 bed from Christeli in in July because I have serious degenerative Disc Disease and thought this mattress would help. The mattress arrived a week before the bed. Overall, I am very happy with the adjustable bed, although I do ... →

“PlushBeds Botanical Bliss 12" Extra-Firm - 2810 (Sleeping like Sleeping Beauty)”

• The Botanical Bliss 12" Extra-Firm model from the Plushbeds All Natural Latex Collection line by PlushBeds

Posted by Melanie B from Beverly Hills, CA on August 7, 2013

Here is the amazing thing about this mattress: it almost feels like you're floating & there is nothing beneath you and yet you feel completely supported. I guess it's because you can't feel any pressure points no matter what position you sleep in. The Plushbeds customer service department answered all ... →

“Saatva Classic 14.5" Luxury Firm - 2851 (We can finally sleep plus the customer service was excellent)”

• The 14.5" Luxury Firm model by Saatva

Posted by Mary G from Sandy Hook, CT on September 3, 2013

After going through FIVE beds in one year from a popular retailer we were fed up and didn't know where to turn. We discovered Saatva from online reviews and one after the other everyone said the same thing. They tossed and turned, couldn't sleep and they woke up achy until ... →

“Aireloom - 2870 (This is the best ever)”

• The Aireloom brand
• Purchased from Mattress Firm

Posted by Bob K from Stoughton, WI on September 17, 2013

We initially bought a tempurpedic based on many recommendations. 30 days later and my back was an absolute mess. I could hardly move and I was at the chiropractor 6 times in 30 days. The chemical smell was horrible and I was sweating my butt off. My wife could not ... →

“Saatva Classic 14.5" Luxury Firm - 2891 (Set Up Mess Up)”

• The 14.5" Luxury Firm model by Saatva

Posted by Mark R from Muskego, WI on September 30, 2013

The product itself seems to be of excellent quality. The delivery people did not secure the center cross member of the bed frame. They only put the lock nuts on the bolts and did not tighten them. Had I not looked under the bed I would not have noticed this ... →

“Spindle - 3156 (Extraordinary service. Great experience. Great product too)”

• The Spindle brand

Posted by Dan E from Bedford, MA on March 14, 2014

The folks at Spindle Mattress built us a custom product that was great to begin with. That purchase included a topper. When I found sleeping a bit warm - which was entirely due to the compliance of the topper, which we otherwise liked, they custom made a new cover for ... →

“REM Sleep Martinique - 6812 (Relax in Ultimate Comfort!)”

• The Martinique model by REM Sleep

Posted by Cathy from Vacaville, CA on January 23, 2015

Well, it has been almost one year since I purchased my REM bed at the Sacramento Home Show at Cal Expo. My husband had severe pneumonia and had just come home from the hospital. He could not breathe very well when he laid flat on our bed. Nick and Eric ... →

“Saatva Classic 14.5" Plush Soft - 3500 ("Gayle Sleeps Great!")”

• The 14.5" Plush Soft model by Saatva

Posted by Gayle from Levittown, NY on May 9, 2014

Never have I experienced Customer Service as outstanding as that of Saatva! I first purchased the luxury firm mattress and I found that it was too firm for me so I contacted the company and I was given clear directions as to the procedure to exchange for the soft mattress ... →

“REM Sleep Martinique - 3512 (Finally found comfort)”

• The Martinique model by REM Sleep
• Purchased from REM Sleep (Placentia, CA)

Posted by Bill G from North Las Vegas, NV on May 17, 2014

Even though my girlfriend has not yet become accustom to sleeping on her back, I find the bed EXTREMELY comfortable! I thought I had one of "the best" memory foam beds on the market. This is by far the best bed to invest in... Period! →

“Saatva Classic 14.5" Luxury Firm - 3536 (Excellent Company ....)”

• The 14.5" Luxury Firm model by Saatva

Posted by Dan from Deland, FL on May 27, 2014

I really appreciate the way this company does business. I kept putting off buying a mattress because it reminds me of shopping for used cars in that you never really know what your getting or if you paid too much... Buying from Saatva was a breeze. It's a good company ... →

“Saatva Classic 14.5" Luxury Firm - 3153 ( I found my new source for fine mattresses!)”

• The 14.5" Luxury Firm model by Saatva

Posted by Heidi from Patchogue, NY on March 12, 2014

I found my new source for bedding. I`m a designer here in NY. I`m always on the look out for the best quality for the VERY best price to pass onto my customers. I found that at Saatva. I called 10 days before I was planning on moving my customers ... →

“Saatva Classic 14.5" Luxury Firm - 3579 (A Great Mattress and An Outstanding Company)”

• The 14.5" Luxury Firm model by Saatva
• Purchased from Saatva

Posted by Fairlight from La Mesa, CA on June 26, 2014

We've needed a mattress for years now, but it became imminent when my husband returned from the hospital thin and frail, could feel every spring in our old mattress and started sleeping on the couch. We couldn't go "test drive" any mattresses. But then, we found Saatva. What a great ... →

“Saatva Classic 14.5" Luxury Firm - 3928 (Saatva Mattress)”

• The 14.5" Luxury Firm model by Saatva
• Purchased from Saatva

Posted by Tracey S from Carrollton, TX on August 20, 2014

Thank you Saatva for offering a high quality mattress with an unbeatable price. We had our popular brand adjustable airbed mattress for six years before deciding it just wasn't worth the thousands of dollars we had paid for it. In retrospect, we probably should have sent it back during the ... →

“Saatva - 1929 (Saatva Mattress/ )”

• The Saatva brand

Posted by Judi L from North Hollywood, CA on June 25, 2012

My husband and I recently purchased our first Saatva mattress, and I cannot speak highly enough about it. It is by far the best mattress we have ever owned and in fact the best we have tried, having previously shopped around before we heard about this company. The mattress is ... →

“Saatva Classic 14.5" Luxury Firm - 3614 (Awesome Customer Service)”

• The 14.5" Luxury Firm model by Saatva
• Purchased from Saatva

Posted by Patricia M from San Diego, CA on July 15, 2014

I was astonished when the Executive Vice President, Ed Brians, took the time to contact me directly and patiently listened to some concerns I had with my purchase. After explaining my issues, he promptly resolved them with ease and understanding. It amazes me that someone at that level would even ... →

“Sealy Radiance - 6853 (Great Bed)”

• The Radiance model from the Sealy Posturepedic Optimum line by Sealy
• Purchased from Mattress Firm (Jacksonville, FL)

Posted by Mike B from Jacksonville, FL on January 24, 2015

We are very satisfied with our bed. We have had it for over a year and we miss our bed when we are away. I wish we had found this web site prior to our purchase so we could have selected a mattress a bit less firm with a cooler ... →

“Beautyrest Gwynn Plush Pillowtop - 18680 (Very comfortable)”

• The Gwynn Plush Pillowtop model from the Beautyrest line by Beautyrest
• Purchased from Sit n Sleep

Posted by Georgette from Livermore, CA on August 7, 2015

We bought an awesome Beautyrest from Sit and Sleep last year. It's called the Gwynn Pillow Top and it suits both me and my husband. It's firm enough for his needs, but the pillow top makes it soft enough to be comfortable for me. After 16 months, it shows no ... →

“Zenhaven Luxury Plush - 104515 (Follow on support)”

• The Luxury Plush model by Zenhaven
• Purchased from Zenhaven

Posted by Michael K from Chanhassen, MN on January 5, 2017

Follow on support From company hired to turn mattress to firmer side extremely poor. Took weeks for them to set up an appointment. Ended having to get it done myself because of back surgery. →

“Restonic TempaGel Relax - 3663 (I really like my new mattress)”

• The Relax model from the Restonic HealthRest line by Restonic
• Purchased from Gardner White Furniture

Posted by Sharon K from Detroit, MI on July 29, 2014

Before purchasing my new mattress I felt that my arthritis had spread all over my body. Now I realize what a good mattress can do. I no longer have back or leg pain. →

“Serta iComfort Savant Plush - 3744 (No More Waking Up Sore)”

• The Savant Plush model from the Serta iComfort line by Serta
• Purchased from Gardner White Furniture

Posted by Dawn W from Flat Rock, MI on August 5, 2014

After waking up sore for several weeks we decided it was time for a new bed. We were not sure what we were looking for but certainly were not looking for this type of mattress... Until we laid on it in the store... We were sold! Several years later we ... →

“Restonic ComfortCare - 3764 (Jubilee Eurotop Firm from Restonic)”

• The Restonic ComfortCare line by Restonic
• Purchased from Gardner White Furniture

Posted by Barbara B from Riverview, MI on August 6, 2014

I have to say, I wake up pain-free from this matress (unlike my last pillowtop mattress). I have some sleep difficulties however and I do feel this mattress does not block out partner's movements as well as my other mattress (which is why I rated it a 4). But the ... →

“Restonic HealthRest TempaGel - 3803 (It is a great buy for the money.)”

• The Restonic HealthRest line by Restonic
• Purchased from Gardner White Furniture

Posted by Samuel B from Farmington, MI on August 6, 2014

The mattress seems to retain its firmness and shape, especially when it is rotated a quarter turn semi annually. →

“Simmons Beautyrest Black Abriana - 3883 (The purchase was handled professionally from start to fin...)”

• The Abriana model from the Beautyrest line by Beautyrest
• Purchased from Gardner White Furniture

Posted by Dale O from Saint Clair Shores, MI on August 9, 2014

The purchase was handled professionally from start to finish. The finance terms could not be beat. And, the free TV was the frosting on the cake. We are very satisfied and we will definitely consider Gardner White and seek out sales associate Lenny B. for future purchases. →

“Aireloom Handcrafted - 120948 (Like sleeping in an "Anti Gravity" enviroment!)”

• The Aireloom Handcrafted line by Aireloom

Posted by Rob from Saint George, UT on February 25, 2017

I use a CPAP machine and must sleep flat on my back. I use a pillow under my knees for comfort and I feel "no pain"! I normally have a lot of lower back pain (had surgery in 2003 for ruptured disc) - my lower back pain has been reduced ... →

“Saatva - 3913 (Stellar Customer Service)”

• The Saatva brand

Posted by Gina from Greenwich, NY on August 13, 2014

I am speechless, and I have been won over, and I have not even received my mattress yet! After a few minor glitches in the ordering (due to the explosion of new business this company is experiencing - and with good reason and completely understandable) Saatva Mattress has stepped up ... →

“Saatva - 121004 (Great Mattress)”

• The Saatva brand

Posted by Esmerelda from New York, NY on February 25, 2017

I've had the luxury firm for a couple of years, and I love it. It's very comfortable, great quality, looks beautiful. I was previously sleeping on a firm Sears mattress with a latex topper. The Saatva is more comfortable. Definitely an upgrade. Very convenient delivery and good customer service. No ... →

“Saatva Classic 14.5" Luxury Firm - 3136 (Just What the Doctor Ordered)”

• The 14.5" Luxury Firm model by Saatva

Posted by Marty from Ponte Vedra Beach, FL on February 28, 2014

When we originally ordered the Saatva mattress we requested expedited shipping and were told that it normally takes between 14 -21 days for delivery as we are in one of Saatva's extended delivery zones. We thank you for your efforts to get our mattress to us in 8 days; we ... →

“Sealy Posturepedic Cameron Springs Plush Euro Top - 3946 (The king mattress was comfortable for about 2 weeks after...)”

• The Cameron Springs Plush Euro Top model from the Sealy Posturepedic line by Sealy
• Purchased from Haverty's

Posted by Billie from Deatsville, AL on August 27, 2014

The king mattress was comfortable for about 2 weeks after purchase then indentions formed. I am a small person and I feel like I am sleeping in a hammock. My husband and I have a small hill in the middle of the bed between us because of the indentions My ... →

“Amore Beds - 314620 (Painless Sleep!!!)”

• The Amore Beds brand

Posted by Tracy from Russia, OH on September 20, 2018

Hi ,just wanna share my experience before finding My Amore bed i tried 3 other beds whom all claimed to be the best ,to help with cooling while you sleep, help with painful joints etc, all 3 were returned. i was ready to give up when a friend was going ... →

“Saatva Classic 14.5" Luxury Firm - 7388 (No regrets!!)”

• The 14.5" Luxury Firm model by Saatva

Posted by Aaron from Syracuse, UT on February 4, 2015

I was originally skeptical about making a mattress purchase online, however, after my experiences with Saatva…I am very happy that I took the chance. I purchased my Saatva mattress in November 2014 and felt it necessary to wait until now before posting a review. I chose to write this simply ... →

“Saatva Classic 14.5" Luxury Firm - 7446 (Oh my aching back...)”

• The 14.5" Luxury Firm model by Saatva

Posted by Peter from River Forest, IL on February 6, 2015

It's been about two weeks since our mattress was delivered, and I gotta tell ya, I feel really, really good about the purchase. Here's why... 1. It was wonderful not having to go into a cookie-cutter mattress store and ... (you know the rest). 2. Ordered the mattress, two days ... →

“Restonic - 4007 (Loving My New Mattress!)”

• The Restonic brand
• Purchased from Gardner White Furniture

Posted by Cassandra J from Ypsilanti, MI on September 16, 2014

Initially I thought that it was not a good fit however my body had to get adjusted to sleeping on a good mattress. After a week things were great and awesome for the price. →

“Saatva - 7456 (Best nights sleep in years)”

• The Saatva brand

Posted by Linda from Wimberley, TX on February 6, 2015

This mattress is beautiful and everything I hoped it would be. Before this mattress my husband and I might get 3 or 4 hours sleep, tossing and turning and get out of bed about 5 am. The first night sleeping on our new Saatva we went to bed at 9 ... →

“Serta iComfort Genius - 4105 (My husband and I are heavy, the middle of the mattress fe...)”

• The Genius model from the Serta iComfort line by Serta
• Purchased from Gardner White Furniture

Posted by Robin W from Carleton, MI on September 18, 2014

My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches. →

“Serta - 4087 (Dream Team Winner)”

• The Serta brand
• Purchased from Gardner White Furniture

Posted by Ken R from Wyandotte, MI on September 18, 2014

This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, ... →

“Saatva Classic 14.5" Luxury Firm - 4078 (Best bed I have ever owned)”

• The 14.5" Luxury Firm model by Saatva

Posted by Catmom from Ramsey, NJ on September 18, 2014

I had to replace a 17 year old Kingsdown bed that I had to put a memory foam topper on to make it sleep-able, but even that was failing. It never made its 20 year warranty and new ones are $3000+. I found Saatva through online research and ordered a ... →

“Serta - 4057 (2 1/2 stars )”

• The Serta brand
• Purchased from Gardner White Furniture

Posted by Michelle R from New Baltimore, MI on September 17, 2014

Mattress was extremely comfortable when we first purchased it. Within a few months, mattress began to lose its "magic." Feels much firmer than it did upon initial purchase. CANNOT BE FLIPPED!! If you and your "sleepmate" are different weights, the non-flippability factor becomes an issue over time. No warranty because ... →

“DreamCloud - 313242 (AMAZING CUSTOMER SERVICE!!)”

• The DreamCloud brand

Posted by Annie from High Bridge, NJ on September 14, 2018

This mattress was not the one for us, for several reasons. It was too firm, and the edge was soft. We are both overweight and I suffer from Lupus and my husband has back problems. It just wasn't the right fit for us. That being said, the quality was exceptional! ... →

“Beautyrest TruEnergy Jenna Plush Pillow Top - 4147 (I give it 3 stars for average)”

• The Jenna Plush Pillow Top model from the Beautyrest line by Beautyrest
• Purchased from Gardner White Furniture

Posted by Nick L from Warren, MI on September 22, 2014

If I had it my way I would have returned it in under a week for something even softer. But my wife would not exchange it so I have now say in the matter. However this is a survey and I think I could have gone with an even softer ... →

“Saatva Classic 14.5" Luxury Firm - 4229 (Best in comfort and blissful, pain-free sleep!)”

• The 14.5" Luxury Firm model by Saatva

Posted by Ted from Horseshoe Bend, AR on October 10, 2014

Next month is our two-year anniversary of enjoying blissful, pain-free, and uninterrupted sleep on our Saatva mattress. My wife and I have had 60 years each of "testing" mattresses of every type and brand, including our 39 years of marriage. Before I learned about Saatva, I had developed constant back ... →

“BedInABox Original - 4268 (Wonderful bed at a great value!)”

• The Original model by BedInABox

Posted by Jon from Prospect, KY on October 29, 2014

I did a lot of research before buying a bed, and I am glad I did. I chose to buy the 11" memory foam mattress from BedinABox along with the foundation and bed frame. All were shipped quickly, and the overall cost was about a third as much as their ... →

“BedInABox Original - 4271 (Great Mattress!)”

• The Original model by BedInABox

Posted by Elise from Prospect, KY on October 30, 2014

Stop your exhaustive research about which memory foam bed to buy, and choose this one from BedInABox.com. My husband and I did our research and found that this bed was offered at roughly a third of the price as its competition for an equivalent quality mattress, foundation and frame. Delivery ... →

“Saatva - 4286 (Touch of class and comfort)”

• The Saatva brand

Posted by Richard from Elk Grove, CA on November 8, 2014

When it was time to purchase a new mattress buying on line was not on our list of options, until my wife's curiosity and desire to find a solution to her sleep challenges led her to explore what might be available on the web. That is how we found Saatva. ... →

“Habitat Furnishings Ascend Air Bed System - 4306 (fabulous)”

• The Ascend Air Bed System model from the Habitat Furnishings Air Beds line by Habitat

Posted by Nancy from La Plume, PA on November 21, 2014

I assisted a patient of mine who is paralyzed from MS and is unable to reposition herself once in bed. She had tried 3 expensive mattresses with unacceptable results. I researched the web and found habitat air beds that had a 365 day return for refund policy if not totally ... →

“Lullaby Earth - 7733 (THE ONLY MATTRESS I WOULD HAVE MY GRANDDAUGHTER SLEEP ON!)”

• The Lullaby Earth brand

Posted by Debbie N from Venice, FL on February 10, 2015

After doing much research on finding the best mattress for my precious granddaughter I luckily found LULLABY EARTH. I went to Buy Buy Baby and saw other mattresses and we thought the others were made cheaply and poorly. We wanted the "best" for my granddaughter and loved the way it ... →

“Saatva Classic 14.5" Luxury Firm - 7821 (Best Decision Ever)”

• The 14.5" Luxury Firm model by Saatva

Posted by Carla from Gonzales, LA on February 12, 2015

I have been looking for the last couple of years for a mattress. I was very nervous about making a decision because you really can't tell if you are going to like something by laying on it for 3 minutes in a store. And, very nervous about buying a mattress ... →

“Saatva - 7852 (Just the Best Experience)”

• The Saatva brand

Posted by John from Windsor, CA on February 12, 2015

We meant to review our mattress about 4 weeks ago when we first got our Saatva mattress but we haven't been able to get out of bed! We got the plush version of this mattress and we love it! It offers more firmness than you'd expect from a plush mattress ... →

“BedInABox Essential - 8017 (After quite a bit of research, I took a chance and bought...)”

• The Essential model by BedInABox

Posted by Bill from Grove City, PA on February 15, 2015

After quite a bit of research, I took a chance and bought a twin-xl original PacBed Gel mattress on-line through Bed In A Box. I am very happy I did so. I also purchased a simple wood platform bed, which was easy to assemble, as a base. The Regency Mattress ... →

“Saatva Classic 14.5" Luxury Firm - 8325 (We love our Saatva!)”

• The 14.5" Luxury Firm model by Saatva

Posted by Carla B from Dodge City, KS on February 19, 2015

I researched several months and kept "selling" Saatva to my husband after reading reviews on their site plus on google reviews. He said "order it"! He slept all night in the same position and was totally impressed! I think it is very comfortable even though I have inflammation issues. We ... →

“Select Comfort Sleep Number 5000 Bed - 346778 (Quality of Life=Great Night's Sleep=Sleep Number Bed)”

• The Sleep Number 5000 Bed model by Sleep Number

Posted by Lou from Altoona, IA on January 19, 2019

Hands down the best purchase I have ever made for my home and well being. Started with a waterbed replacement so I could keep the frame...Then moved into Full King Size 5000 series and now, getting an Split Top I7 with the adjustable base do help the medical conifitions of ... →

“Saatva - 8611 (When Mom is Happy --everyone is happy)”

• The Saatva brand

Posted by Michael on February 24, 2015

My mom has been suffering from back and neck pain for many years now. She has had two knee replacements, shoulder replacement, and rotator cup surgery. Last year she needed to replace her mattress. She went to a “Big Box” store and thought she purchased one of the firmest beds ... →

“Saatva - 8639 (Great bed, great value and great company to buy from)”

• The Saatva brand

Posted by Shimrit from Brooklyn, NY on February 25, 2015

I've had this bed for almost a year now. It is just as amazing and fantastic as it was when I got. It is comfortable. properly supporting without being too hard, just plush enough to feel pampering. It's the best. And if that is not enough, the purchase experience was ... →

“Saatva Classic 14.5" Luxury Firm - 9405 (Fantastic Product & Incredible Company)”

• The 14.5" Luxury Firm model by Saatva

Posted by Paul from East Hampstead, NH on March 10, 2015

We recently purchased a Saatva mattress after a lengthy period of deliberation. After all, buying a product of this type over the internet was a bit uneasy. However, after sleeping on the mattress for a period of time, it is by far the best mattress we've ever owned!!! With that ... →

“Saatva - 14366 (saatva Satifies.....)”

• The Saatva brand

Posted by Kelly from Patchogue, NY on June 2, 2015

Great mattress. Customer service is "OUTSTANDING." Originally ordered their Flagship luxury firm and after a few weeks felt it was too firm for my liking, NO FAULT OF SAATVA. After one phone call and a minimal redelivery charge Saatva promptly sent me their Plush model. I am beyond delighted and ... →

“Saatva Classic 11.5" Firm - 14970 (Best mattress ever.)”

• The 11.5" Firm model by Saatva

Posted by Ramon from Brandon, FL on June 14, 2015

The best mattress i bought in my life, King Size Firm Delivery in June 9, 2015 and in a week no more back pain Just try it and you wiil sleep overall the clouds. Thanks you SAATVA. →

“Saatva Classic 14.5" Luxury Firm - 8670 (I researched mattresses in the stores for over a year. It...)”

• The 14.5" Luxury Firm model by Saatva

Posted by Linda from Humble, TX on February 25, 2015

I researched mattresses in the stores for over a year. It was the most awful shopping experience I have ever encountered. Once I felt like I had make a good choice I would go online and goggle the reviews on the mattress and they were always bad. No matter which ... →

“Saatva - 8680 (The Best Sleep Ever)”

• The Saatva brand

Posted by Lynne from Methuen, MA on February 26, 2015

1 year review. All I can say is, after spending way to much $$ for what I was told "premium, the best, never need another etc." For sucked into buying them only to not get the good sleep I needed. I found Saatva just by researching online. I was on ... →

“Saatva - 8699 (Quality, Comfort and a Good Nights Sleep.)”

• The Saatva brand

Posted by Charleen from Parker, WA on February 26, 2015

This is the second set of mattresses I have purchased from Saatva. I was very satisfied with the King set I purchased which led to the second set of mattresses I purchased, a Queen set for another home. The actual purchase was extremely easy, kind of a 1-pick the one ... →

“Loom & Leaf Relaxed Firm - 19896 (Great customer service)”

• The Loom & Leaf Relaxed Firm model by Loom & Leaf

Posted by Anny G from Levittown, NY on August 21, 2015

Updated Review from formerly upset customer…. Had some issues with scheduling the delivery time for my Loom and Leaf mattress, contacted the company through email and phone. The following day, received a call from one of their executives with an understanding ear and solution to my problem. He followed up ... →

“Saatva Classic 14.5" Plush Soft - 20417 (Pleasantly Surprised )”

• The 14.5" Plush Soft model by Saatva

Posted by Cathy from American Fork, UT on August 26, 2015

Our memory foam mattress was making me physically sick. I figured we didn't have anything to lose with trying this mattress because of the many great reviews on the Saatva. I was drawn in by how the Saatva mattress is constructed with eco-friendly materials. Customer service was indeed awesome. Once ... →

“Stewart & Hamilton - 4350 (I have had my set for 11 years. I still love it. The supp...)”

• The Stewart & Hamilton brand
• Purchased from American Freight

Posted by David from Tampa, FL on December 17, 2014

I have had my set for 11 years. I still love it. The support the comfort are great. I weigh 230lbs too. I got it from American Freight. →

“Bed Boss Visco Revolution - 4487 (Best bed I every bought.)”

• The Visco Revolution model by Bed Boss
• Purchased from Necessity Furniture Warehouse (Metairie, LA)

Posted by RC from Port Allen, LA on December 21, 2014

This bed gives me complete comfort and cradling support.Best bed I ever owned! →

“Saatva - 5617 (A Company You Can Trust)”

• The Saatva brand

Posted by William from Lampe, MO on January 6, 2015

We were hesitant to order a mattress sight unseen, but after reading the great reviews regarding the product and Saatva's customer service ratings, we confidently ordered a queen firm mattress. Ordering was easy and was followed up by a phone call and e-mail. We were even assured we would receive ... →

“Saatva Classic 11.5" Firm - 15620 (Customer service that is above and beyond)”

• The 11.5" Firm model by Saatva

Posted by JW from Cypress, CA on June 24, 2015

Saatva is a company that truly cares about the well-being of its customers. They were quick to answer all my questions and concerns. They even went the extra mile when I had a special request for them. Not only that, the VP of the company got in touch with me ... →

“Saatva Classic 11.5" Luxury Firm - 15660 (Finally the perfect mattress)”

• The 11.5" Luxury Firm model by Saatva

Posted by Karen from Latrobe, PA on June 26, 2015

As most of the people here have stated, I was also skeptical ordering a mattress online. I'm a researcher when it comes to buying anything. I read and read and read before I buy a product and go to stores and do a lot of looking. I'm a self-professed Frugal ... →

“Saatva Classic 14.5" Luxury Firm - 116241 (Love My Saatva Luxury Firm Mattress)”

• The 14.5" Luxury Firm model by Saatva

Posted by Sharon from Washington, DC on February 13, 2017

Ordered and received my Luxury Firm Saavta Mattress October 2016. Reading the many reviews (positive and negative) extensively for about 6 months or longer helped with my decision to purchase. Also the Saavta website presents very detailed descriptions and illustrations of the mattress. The customer service is excellent which I ... →

“Saatva Classic 14.5" Luxury Firm - 5900 (Straight-Forward, Honest Great Bed)”

• The 14.5" Luxury Firm model by Saatva

Posted by Richard from Columbia, SC on January 11, 2015

My bed was shot and was having terrible back pains. I desperately needed a new bed and spend weeks researching Tempurpedic, the adjustable air bed, all the name brands. It was nearly impossible to find apple to apple comparisons as companies seemingly didn't want you to be able to do ... →

“Sterling Flotation - 6235 (Unbelievable comfort & durability)”

• The Sterling Flotation line by Sterling Sleep

Posted by Jolene from Carnation, WA on January 15, 2015

We have had this bed for a very long time (15+yrs.). It has just now started a tiny drip at a seam, I'm guessing. It has a 24mil. liner so the small amt. of moisture is trapped in it. After 4 nights from the detection of the leak, after changing ... →

“Nectar - 320553 (Fantastic!)”

• The Nectar model by Nectar

Posted by Cynthia a from Easton, MD on October 13, 2018

My husband and I did a lot of research on new matteress and we finally decided to give a nectar a try. He has been suffering with lower back pain for years on standard matteress and shoulder pain. Our matteress arrived in less than a week and we set it ... →

“Saatva Classic 14.5" Luxury Firm - 8940 (Good decision)”

• The 14.5" Luxury Firm model by Saatva

Posted by Mike B from Spring Hill, FL on March 2, 2015

Had spent over 11K on mattress's prior to this purchase . These were in a 1 yr period. None satisfactory from posturepedics to Tempurpedic. Hesitant to buy online and without seeing , but relied on the many favorite reviews and purchased.. Least, fast, no slick talking sales associates.. Delivery and ... →

“Saatva Classic 14.5" Luxury Firm - 9036 (Great mattress - Great service)”

• The 14.5" Luxury Firm model by Saatva

Posted by Connie from Wooster, OH on March 4, 2015

I wanted to get back to you to let you know that our entire experience with Saatva - from start to finish - has been wonderful. We are extremely happy with the mattress and the service provided by Saatva. I have been extolling the benefits of the mattress and your ... →

“Saatva - 9150 ( This is the best bed EVER! On the first night my back a...)”

• The Saatva brand

Posted by C. H from Barstow, CA on March 6, 2015

This is the best bed EVER! On the first night my back and hips did not hurt. I've had it a month and half. I rotate it once a month so it will level out for the first three months. Would recommend this mattress to anyone. I never write a ... →

“Saatva Classic 14.5" Luxury Firm - 9278 (This is the best matress you can buy!)”

• The 14.5" Luxury Firm model by Saatva

Posted by Kimberly from Lincoln, NE on March 8, 2015

3/8/15-this is my updated review of our Saatva mattress: Its now been over a year and my husband and I truly love this mattress. It is exactly the same as when we bought it! No impressions, no breaking down of the edges, no loss of firmness, and really comfortable! Neither ... →

“Saatva Classic 14.5" Plush Soft - 9373 (Thank you Saatva!)”

• The 14.5" Plush Soft model by Saatva

Posted by Christina A from Wilmington, NC on March 9, 2015

I had a horrible experience last December with a mattress from a retail mattress chain, ( so much off gassing, chemicals, triggered asthma and inflammation issues) so, thank goodness after that I found Saatva.com! There were a few issues with an exchange,but, all were taken care of in an amazing ... →

“Saatva Classic 14.5" Luxury Firm - 9466 (One Word: Fantastic)”

• The 14.5" Luxury Firm model by Saatva

Posted by Christine from Flanders, NJ on March 11, 2015

Best purchase ever made. Best night's sleep ever. Customer Service: Superb. Delivery: Excellent. Would recommend this company to everyone. Thanks Saatva! Christine S. →

“Naturepedic Lullaby Earth - 9532 (Naturepedic is a great product for the whole family!)”

• The Naturepedic Lullaby Earth line by Naturepedic
• Purchased from Amazon

Posted by Jennifer from Chandler, AZ on March 12, 2015

I have Naturepedic mattresses for my kids and I love them. Naturepedic mattresses are certified organic and promote health. The customer service at Naturepedic is excellent →

“Saatva - 10003 (Saatva is the best!!! )”

• The Saatva brand

Posted by Yelena O from Everett, MA on March 18, 2015

We've got our Saatva about 2 years ago. I don't leave reviews right after the purchase..there is always pitfalls after a while. Well...so far there wasn't any. I had a terrible backache for few month. I Was blaming it on my work, where i spend all day an my feet. ... →

“Saatva Classic 14.5" Luxury Firm - 10085 (Stop searching and buy this mattress!)”

• The 14.5" Luxury Firm model by Saatva

Posted by John from Marion, NC on March 20, 2015

I am writing this review after owning this mattress for several years. After searching and reading reviews for HOURS, I came to the conclusion that we needed a quality coil mattress. I found a review on Saatva mattress and was impressed. I searched for more reviews about Saatva and started ... →

“BedInABox Tranquillium - 10377 (Great night's sleep)”

• The Tranquillium model from the BedInABox Bradley Select line by BedInABox
• Purchased from BedInABox

Posted by Anna from Ballwin, MO on March 25, 2015

This bed was an excellent purchase for us. I no longer wake up with lower back pain and how I lay just right against the mattress. Our only complaint is that we now find ourselves oversleeping because we don't want to get out of bed in the morning. For the ... →

“BedInABox - 10379 (This bed is far worth the money, I would buy another one.)”

• The BedInABox brand

Posted by Deborah from Boise, ID on March 25, 2015

I am a side sleeper and now I sleep through the night and wake up with no lower back pain. Love the mattress. →

“REM Sleep Paradise - 10449 (Heavenly sleep)”

• The Paradise model by REM Sleep

Posted by Erica from Carson, CA on March 26, 2015

This mattress is AWESOME! We've been looking at this bed and adjustable base for two years. My husband tried it out at a home show and told me I had to try it. As soon as I laid down and they adjusted it to 0 gravity it improved my breathing ... →

“BedInABox Original - 10535 (Sleeping on a Cloud)”

• The Original model by BedInABox
• Purchased from BedInABox

Posted by Michael from California, MD on March 27, 2015

We love our memory foam mattress. No pressure points and no more back pain. Highly recommended for the price. No need to spend $2000.00 plus dollars when, you can almost have the same comfort for $800.00. We ordered the additional foam for the 11 inch mattress and haven't looked back ... →

“Saatva Classic 14.5" Luxury Firm - 10571 (Love this mattress!)”

• The 14.5" Luxury Firm model by Saatva

Posted by Susan from Naples, FL on March 28, 2015

Fantastic sleeping will be yours on this beautiful bed! Wonderful purchasing experience too. All this and a product made in the USA adds up to a smart choice. We absolutely love this bed. Waking up with no aches or pains is an added delight. We are extremely fussy consumers and ... →

“Saatva - 10578 (A purchase I will never regret!)”

• The Saatva brand

Posted by Ellen J from Kings Park, NY on March 28, 2015

I easily ordered a mattress, foundation and frame on the Saatva website. I received a phone call within two hours confirming my order, and another phone call within the next hour from the trucker informing me of the delivery date. I have talked with such nice people - it has ... →

“Saatva Classic 14.5" Plush Soft - 10774 (Very comfortable)”

• The 14.5" Plush Soft model by Saatva

Posted by Claire from San Antonio, TX on March 31, 2015

Saatva Plush soft is great if you are a side sleeper. it has just the right amount of softness but also good support so my hip, shoulder and neck feel comfortable all night. No chemical smell that some new beds have. Excellent value for a very reasonable price.Highly recommended →

“Saatva Classic 14.5" Luxury Firm - 2464 (Saatva customer service is the best)”

• The 14.5" Luxury Firm model by Saatva

Posted by Bill S from East Rutherford, NJ on February 11, 2013

Very refreshing in these days of poor customer service to see a company so focused on their customers satisfaction. After I placed my order Paul placed a follow up call to me just to verify my order and to thank me for my order.Excellent customer service!!! Mattress was delivered very ... →

“Saatva Classic 14.5" Luxury Firm - 10841 (My New Forever Brand Mattress)”

• The 14.5" Luxury Firm model by Saatva
• Purchased from Saatva

Posted by Pamela from Minneapolis, MN on April 1, 2015

We purchased our Saatva mattress over a year ago now and I must admit, I was a bit leery of "buying without trying", but everything turned out fabulously, and my husband and I are both thrilled with our Saatva mattress. We recently had to sleep on our previous mattress (which ... →

“Naturepedic - 10937 (WOW)”

• The Naturepedic brand

Posted by Deanna from Wyoming, PA on April 3, 2015

The bed seems great. I think the outstanding part is Naturepedics customer service. I can not say enough about it. I have a family owned business and thought that you would never receive such wonderful help from a big company, well not with Naturepedic. Maryellen went far beyond just helping, ... →

“Saatva - 10995 (Only 1 week in.)”

• The Saatva brand

Posted by Jacquie from Curlew, WA on April 4, 2015

I thought I should take a moment to write my first review of my new Saatva mattress and will update it later after 6 months to a year. We have had two different types of memory foam mattresses and were in love with them both for the first couple of ... →

“Saatva - 11704 (Saatva Luxury Firm Mattress)”

• The Saatva brand

Posted by Fred from Chino Valley, AZ on April 16, 2015

I became aware of the Saatva mattress when I happened upon the "sleepinglikealog.com" website. I read the reviews there and on the Saatva website and it sounded exactly what I was looking for. Within a few days I ordered a mattress online and found the process to be simple and ... →

“Saatva Classic 14.5" Luxury Firm - 11837 (Excellent Mattress)”

• The 14.5" Luxury Firm model by Saatva

Posted by Amanda from Windber, PA on April 18, 2015

I had researched mattresses for months when I stumbled across Saatva. I was impressed with other reviews and the positive feedback I found everywhere I searched. We have now had our King size Luxury Firm mattress for a little over a year. My husband and I are very pleased with ... →

“Sealy Posturepedic Prichard Ultra Firm - 12223 (A slight adjustment if you come from plush.)”

• The Prichard Ultra Firm model from the Sealy Posturepedic line by Sealy

Posted by Dan from Gresham, OR on April 25, 2015

I had a rather plush bed prior, and I thought it would not work at first yet in a couple of days my back adjusted nicely, I haven't had a problem since. The quality is outstanding for there price. →

“Aireloom Solitude Luxury Firm - 12297 (Uncomfortable from Day 1)”

• The Solitude Luxury Firm model by Aireloom

Posted by Becky from Montpelier, VT on April 27, 2015

When we tried this bed in the store my husband felt very comfortable as soon as he laid on it. I felt like it was a little firm, but thought I could get use to it. From the first night it has been a nightmare for both of us. We ... →

“BedInABox PacBamboo Gel - 12352 (Everything was easy to setup)”

• The PacBamboo Gel model by BedInABox

Posted by Tony from Fairfax, VA on April 28, 2015

I purchased the full bed package, which included the frame, the recommended wooden mattress support, and the mattress. The mattress was a bit heavy to carry by myself, but I was able to manage it. The frame and the mattress support were easier to carry up stairs. The frame's instructions ... →

“Dormio Organic Beds - 323002 (happy with purchase)”

• The Dormio Organic Beds brand

Posted by Anya from Toronto, ON on October 23, 2018

We bought 2 mattresses so far. One was not a good fit despite sales lady's Best efforts to match. Customer service representative went beyond and over to help us and fix the situation after we purchased. Their products are amazing quality therefore pricey and exchange policy has to be somewhat ... →

“Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm - 18051 (Weight issue)”

• The Natalie Ultra Firm model from the Spring Air Back Supporter line by Spring Air
• Purchased from Costco

Posted by John B from Staten Island, NY on July 30, 2015

I feel that I must be too heavy for this mattress to give me proper support. →

“Sleep Number Innovation i8 bed - 18350 (Not exactly what they claim it to be.)”

• The i8 bed model from the Sleep Number Innovation Series line by Sleep Number

Posted by John on August 3, 2015

Do you like experimenting with your sleep? Do you like paying large sums of money for add ons that other products can provide for free? Do you like that half inflated air mattress, going to fall out of the bed, watch your partner bounce when you roll over feeling? This ... →

“Saatva Classic 14.5" Luxury Firm - 12863 (Good bed - frustrating experience)”

• The 14.5" Luxury Firm model by Saatva
• Purchased from Saatva

Posted by Megan from Chicago, IL on May 9, 2015

Ratings and Reviews are everything to the average e-commerce savvy shopper. While I'd love to believe that Saatva is moderating their reviews to only filter out vulgarities, I am now under the impression that they are filtering out the negative reviews as well. I purchased this bed in January for ... →

“TEMPUR-Cloud - 12743 (So far it has changed my life!)”

• The TEMPUR-Cloud line by TEMPUR-Pedic
• Purchased from Sweet Dreams Mattress (Mooresville, NC)

Posted by NC from Mooresville, NC on May 6, 2015

We upgraded from a Serta Innerspring Mattress from 2000 when we were first married. What a difference! The sales team at Sweet Dreams was professional and focused on the best bed to meet our needs. We felt no pressure to buy at all and the shopping experience was positively wonderful. ... →

“REM Sleep - 12784 (Great Bed)”

• The REM Sleep brand

Posted by Nicole from Courtland, CA on May 7, 2015

I thought long and hard about this purchase but had wanted an adjustable bed for awhile. I love the zero G position and I am sleeping better overall. I deal with daily chronic back pain but while in bed I am extremely comfortable. I look forwards to lying down! I ... →

“BedInABox Original - 13056 (Best buy for your money)”

• The Original model by BedInABox
• Purchased from BedInABox

Posted by Drew from Portland, OR on May 13, 2015

My previous bed was a $3,000 Dr. Scholls technogel foam mattress. Compared to this bed, it was absolutely terrible. It was too firm (despite feeling comfortable in the store), too tall, and all around uncomfortable. Now I have a BedInABox PacBed Original Gel on top of their suggested wooden frame ... →

“Saatva Classic 14.5" Luxury Firm - 13079 (Best Mattress I have ever owned)”

• The 14.5" Luxury Firm model by Saatva

Posted by Christy from Boise, ID on May 13, 2015

Here in a nuteshell is why I LOVE Saatva: Mattress has NO ODOR upon delivery. None Easy order, delivery, & mattress removal. AMAZING FANTASTIC customer service Unbeatable PRICE for value. Eco friendy, made in USA, organic cotton Basically the most comfortable mattress my husband and I have ever owned. Perfect ... →

“Zenhaven - 139474 (Highly recommend the Zenhaven mattress!)”

• The Zenhaven brand

Posted by Merle from Keezletown, VA on May 1, 2017

I don't often write product reviews, but this mattress deserves one. Everything about purchasing, receiving, and sleeping on it is just right. The company communicated regularly and individually scheduled delivery. The delivery guys were terrific - took away the old mattress and helped me place a bed skirt and put ... →

“Serta Perfect Sleeper Chelsey Harbor Plush - 14091 (Has helped back problems)”

• The Chelsey Harbor Plush model from the Serta Perfect Sleeper line by Serta
• Purchased from JCPenney

Posted by Sharon from Pittsboro, NC on May 28, 2015

I have had sciatic problems. I went to the beach last weekend. After sleeping on a different mattress for two nights, I definitely noticed a difference. This mattress helps support the improvement I am getting from massage, yoga, over the counter pain meds, strength training and stretching exercises.I also fall ... →

“Dormeo Dolce HarmonyBED - 20455 (I think we had a fluke. Concept and design are great.)”

• The Dolce HarmonyBED model from the Dormeo Octaspring line by Dormeo

Posted by Nick from Bellaire, OH on August 27, 2015

My wife and I were looking for a good supportive mattress system and we're looking at a competitive brand when we were introduced to the Dormeo brand at a local mattress company. We both liked the concept, comfort, support and warranty of the model we purchased. Unfortunately, after only two ... →

“Saatva - 19146 (Pain in the back....)”

• The Saatva brand

Posted by Matt K from Cincinnati, OH on August 12, 2015

Pain in the back… As a recently turned 50 year old and ex competitive athlete I have suffered through low back pain the past 8 years. I had a surgery to fuse my SI joint and try to stabilize my low back and bring some relief, it provided some benefit ... →

“WinkBed Luxury Firm - 127808 (Bad for Back)”

• The Luxury Firm model by WinkBeds

Posted by David from Sacramento, CA on March 18, 2017

I have never had back problems in the past with my air mattress for which the wink was a replacement. I also travel on business over 100 days a year and never have back pain from motel beds. I purchased the Wink bed with their guidance and customization for my ... →

“iSleep - 360085 (Perfect Sleep for Us from Robin)”

• The iSleep brand

Posted by Robin from West Olive, MI on March 7, 2019

We have had the iSleep for 12 years. It has always outperformed our expectations. My only regret is that I didn't purchase the heated pad (or maybe it wasn't available then). In February 2019, had a major power outage storm. The air controller ceased to function. I contacted iSleep and ... →

“iSleep - 370474 (loving our natural bed!!)”

• The iSleep brand

Posted by Meg from Lincoln, NE on April 25, 2019

We have been searching for an organic mattress for several years. We settled on the natural bed. I have been very pleased with the customer service provided as well as the bed we have purchased! →

“Sealy Amici Select Firm - 21313 (Best Bed )”

• The Amici Select Firm model by Sealy

Posted by Christine from Houston, TX on September 5, 2015

Two years ago I bought another Sears mattress about 8 inches thick and less coils. I was in constant pain. The Amuci mattress is 12 inches thick and twice the coils. I am using it with a metal spring frame. Super comfortable. No aches and pains. Great support. Great for ... →

“Hypnos Coral Plush - 165893 (LOVE THIS!)”

• The Coral Plush model by Hypnos

Posted by Penny from Hubert, NC on July 25, 2017

This is a fabulous mattress. We researched tons of natural and/or organic mattresses before investing our money in the Hypnos Coral. I am SO glad we waited and really looked into all of our options. While the price tag is hefty, it is worth its weight in gold. My husband ... →

“Leesa - 214017 (Lightweight sleepers beware!)”

• The Leesa model by Leesa

Posted by Will from Charlotte, NC on December 3, 2017

I'm not a big guy at 5'10 and 140lbs and prefer to sleep on my side 90% of the time, so please take that into consideration. Mike was absolutely correct in his review regarding this mattress as it pertains to someone with a side sleep preference and who is around ... →

“iSleep Sleep Adjustment Bed - 358244 (My iSleep mattress has been so wonderful I will never own...)”

• The Sleep Adjustment Bed model by iSleep

Posted by Michelle from Grand Rapids, MI on February 27, 2019

My iSleep mattress has been so wonderful I will never own another kind. Having the ability to control the firmness on each side as well as the option of heat, can’t be beat. I have some low back issues so a firm mattress is very important. Not only is the ... →

“Loom & Leaf Firm - 155228 (Different and better than old innerspring)”

• The Loom & Leaf Firm model by Loom & Leaf

Posted by Jared from Durham, NC on June 25, 2017

After many years our old innerspring pushed back hard on the pressure points; this firm memory foam cradles yet still supports. I like firm, but non-memory foam (latex?) can feel like a slab. Took just 2 nights to be convinced that we made the right choice. I think the increased ... →

“Slumber Ease - 145686 (An excellent choice)”

• The Slumber Ease brand

Posted by Daniel from Marysville, WA on May 25, 2017

We were not sure about buying from a small shop, but now realize this was an excellent choice. The mattress is firm enough to provide support for our backs, yet soft enough to wake up refreshed and unstiff. We highly recommend Slumber Ease. Nick has been great at providing the ... →

“Sleep EZ Naturale 8.5" Latex - 140406 (Saved Me From Doctor visits and Physical Therapy Weekly)”

• The Naturale 8.5" Latex model from the Sleep EZ Select Sleep line by Sleep EZ

Posted by Andrew from Mesa, AZ on May 5, 2017

I easily paid ten times the cost of this mattress trying to find back pain relief from herniated disks. The doctors wanted to do surgery everyone had a different solution that did not work and I knew that the mattress that I was sleeping at the time definitely was not ... →

“Bellabed Firm - 165873 (Babies wish they could sleep like me!)”

• The Bellabed Firm model by Bellabed
• Purchased from Bellabed

Posted by Mitchell from Birmingham, AL on July 25, 2017

After sleeping on a tempurpedic for years, I decided it was time to get a new bed. After researching various models from brick and mortar stores and bed in a box websites I settled on Bella Bed b/c of its 2 in 1 feature. I love the fact that it ... →

“Amore Hybrid Medium - 199359 (Great mattress! Great value!)”

• The Hybrid Medium model by Amore Beds

Posted by Adam from Huron, OH on October 24, 2017

We have a king size, medium, with copper cover, and it is excellent. Even more excellent is the customer service from Amore. Everything with our purchase/delivery went super smooth and Amore was very helpful in making sure we had the right mattress comfort level for our preferred sleep positions. I ... →

“Agility - 230224 (Agility is an Amazing, Comfortable Mattress)”

• The Agility brand

Posted by Joe from Basking Ridge, NJ on January 21, 2018

I recently purchased a Therapedic Agility full-size mattress and foundation for my 8 year old son's new room. The price was great, the ordering process was easy, and my customer service representative was terrific. I received the mattress and foundation by home delivery in a compact, but neat and efficient ... →

“Casper - 268393 (CASPER IS THE BEST!)”

• The Casper model by Casper

Posted by Mike from Ann Arbor, MI on April 25, 2018

Best product, best customer service. Great deals and referrals. Discounts for all kinds of stuff. (educator, industry, etc) Best mattress I've ever owned. I have the king pillow too, would love a second one. It is AMAZING. And apparently the sheets are amazing, but i haven't tried those yet myself ... →

“Nest Bedding Alexander Signature Medium - 272866 (We own a Tempurpedic, and wanted to purchase another bed ...)”

• The Alexander Signature Medium model from the Nest Bedding Alexander Signature Series line by Nest Bedding
• Purchased from Nest Bedding (San Francisco, CA)

Posted by Ellen L on May 10, 2018

We own a Tempurpedic, and wanted to purchase another bed comparable to the quality, comfort etc..., but far less the price. Nest-Bedding Alexander Signature meets the expectation. A shout-out to Dante at the San Francisco store for his knowledge and great customer service. →

“Novosbed Medium - 278111 (I love the way this mattress conforms to the body positio...)”

• The Medium model by Novosbed
• Purchased from Novosbed

Posted by Kim E. C from Vancouver, BC on May 26, 2018

I love the way this mattress conforms to the body position, adjusting even if you move a lot. Novosbed also has an offer to send a topper to adjust the firmness or softness after a month of use, should you decide that would be preferable. I had the soft topper ... →

“Nest Bedding Alexander Signature Firm - 136521 (Hard as concrete and hot as pavement in the summer sun)”

• The Alexander Signature Firm model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Ryan B from Torrington, CT on April 21, 2017

intially the mattress was hard and thought it would break in, after two years still as hard as a rock. Customer service was fine when they sent me a mattress topper but it is why too hot. →

“iSleep - 356813 (Great bed, wonderful company!)”

• The iSleep brand

Posted by Lisa from Bethany, CT on February 22, 2019

Wonderful people, and a great bed! I’ve been an iSleep customer for over a decade. After a disaster damaged most of our furniture, including our bed, iSleep quickly and compassionately helped us replace it. For the time I was without the bed, my hip and back issues returned. Once it ... →

“Eco Terra Medium - 362214 (Great buy for the investment)”

• The model by Eco Terra

Posted by Laura from Seattle, WA on March 15, 2019

I purchased a medium mattress and wish I ordered the firm. For the expense I have to say this mattress was excellent in comparison to other mattresses. It was sleeping on a cloud; the med. was just too soft for my left hip. The company was superb with the return/refund ... →

“Sleeping Organic - 227337 (Best EVER)”

• The Sleeping Organic brand

Posted by Zeebed B from Raleigh, NC on January 13, 2018

I wanted an organic mattress due to health issues. The last time I bought an "organic" mattress it was costly nightmare so I was not looking forward buying again. So, I can't believe I bought this one online. I knew what I wanted after doing extensive research and called and ... →

“Nest Bedding Alexander Signature Hybrid Medium - 257781 (In Love with this Mattress!)”

• The Alexander Signature Hybrid Medium model from the Nest Bedding Alexander Hybrid line by Nest Bedding

Posted by Andrea W from Clear Lake, MN on March 27, 2018

I can't believe how comfortable I have been on this mattress. It is soft and supportive; a perfect combination. It has massively exceeded my expectations. It is my favorite place in the house. I am also beyond happy with the customer service from Nest Bedding, and super impressed with their ... →

“Casper - 265883 (Casper Convert)”

• The Casper model by Casper

Posted by MJ from Havre De Grace, MD on April 18, 2018

I loved my old mattress, but we wanted to upgrade to a king. I was skeptical. From night one I have loved this mattress (and the Casper pillows!), have felt supported on it without it being hard and soft enough to say "ahhhhh" when I get in bed at night. ... →

“Sleeptronic - 150032 (Positive and pleasant shopping experience! The sales te...)”

• The Sleeptronic brand

Posted by Darren from Richardson, TX on June 5, 2017

Positive and pleasant shopping experience! The sales team was easy to work with and did not pressure the purchase in any way while providing access to a wide variety of mattresses during the demonstration of their product. I will most definitely be a repeat customer in the future! →

“iSleep - 145758 (Lasting comfort)”

• The iSleep brand

Posted by Denise from Jackson, CA on May 25, 2017

Had a different brand adjustable air mattress before this one, was constantly having to adjust the air level. This one I rarely have to touch and has been excellent the entire time I've owned it. Did have an air chamber go bad about 3 years ago, the shipped me a ... →

“Saatva - 140687 (Great Mattress!)”

• The Saatva brand

Posted by Elsbeth from Denver, CO on May 6, 2017

My partner and I have been really happy we purchased the Zenhaven mattress. The company is so easy to work with and they are extremely accommodating. We did end up purchasing and returning the foundation because we decided to get our own platform bed instead. The return of the foundation ... →

“Casper - 215195 (Great Bed! Great Customer Service!)”

• The Casper model by Casper
• Purchased from Casper

Posted by Casey from Sugar Land, TX on December 8, 2017

I waited until the last minute to purchase a bed just prior to serious surgery. ....I put the word "pro" in procrastination! After explaining my situation...the Casper representative explained a possible delay in receiving a mattress...which I completely understood because of my late requests but she said "let me see ... →

“5 Little Monkeys Sleep System - 252454 (BEST Kids Mattress on the Market!)”

• The Sleep System model by 5 Little Monkeys

Posted by Emily from Pacific Palisades, CA on March 12, 2018

My 3 year old son could not be happier with his 5 Little Monkeys mattress! We were very excited when the shipment arrived within a day of ordering and very impressed with the customer service. The mattress arrives in a gorgeously designed box and the best surprise for my son ... →

“Saatva Classic 14.5" Luxury Firm - 230746 (Not supportive enough)”

• The 14.5" Luxury Firm model by Saatva

Posted by Jane from Vancouver, WA on January 22, 2018

I bought the 11 inch firm mattress along with an adjustable bed. I can feel the springs in the mattress when I sleep. it gets worse every night. Not for me. →

“Nest Bedding Alexander Signature Medium - 257782 (Sleeping better than before)”

• The Alexander Signature Medium model from the Nest Bedding Alexander Signature Series line by Nest Bedding
• Purchased from Nest Bedding (San Francisco, CA)

Posted by Larry M from Pensacola, FL on March 27, 2018

We ordered the King, medium mattress and the very first night we slept 2 hours longer than on our previous mattress. After having it a while we feel that it is slightly too hard for side sleeping (woke up with sore shoulders). We were sent a topper which fixed that. ... →

“Casper - 267671 (Underwhelmed By Quality Control Issues)”

• The Casper model by Casper

Posted by Art from Ozark, MO on April 23, 2018

First the good news, Casper customer service is excellent. They respond to problems and have replaced items as necessary but, it's become obvious to me, they cannot deliver on the promotion. I've purchased 2 mattresses; a dog bed,pillows, sheets and a down comforter. One mattress is in the guest room ... →

“Novosbed Medium - 278462 (Dealing with Novosbed has been excellent. Service oriente...)”

• The Medium model by Novosbed

Posted by Helen S from Edmonton, AB on May 27, 2018

Dealing with Novosbed has been excellent. Service oriented, good price, flexible delivery, information on product good. The bed arrives in a box. It's very easy to unpack and set up. Just very happy with this product and Novosbed. →

“Nectar - 290530 (Sleeping at it's best)”

• The Nectar model by Nectar

Posted by Charles from Dayton, OH on July 5, 2018

You guys have been great. And our sleep has improved 100%! No more waking up stiff and sore. We even go to bed earlier just to relax on our new bed. Love it. Charles & Kimberley Baerman →

“Loom & Leaf Relaxed Firm - 290601 (Customer Service is beyond outstanding)”

• The Loom & Leaf Relaxed Firm model by Loom & Leaf

Posted by Elaine from Port Saint Lucie, FL on July 5, 2018

I had an original tempurpedic for almost 20 years. We were finally changing from a full t a queen. I did a tremendous amount of research since I also wanted an adjustable base. I was able to get the mattress and the adjustable base for approximately 3,000 dollars. Delivery was ... →

“Avocado Green Pillow Top - 333301 (Sad Shoulders)”

• The Avocado Green Pillow Top model by Avocado

Posted by Keira from Mankato, MN on November 26, 2018

We got the pillow top believing that it would be a plush top. No. It's just a soft top on a pretty firm bed. I do like the support, but I'm a side sleeper and have had SO MUCH shoulder pain since I got this bed. My lower back and ... →

“iSleep - 143915 (Love our iSleep Air Chamber bed)”

• The iSleep brand

Posted by Merrill from San Diego, CA on May 19, 2017

17 years ago my wife and I purchased an air bed from iSleep and from the first night absolutely loved it. It never exhibited the behaviors other beds do over those 17 years. A few months ago, however, one of the air chambers finally started to lose air. I contacted ... →

“Casper - 215126 (Quality sleeping)”

• The Casper model by Casper
• Purchased from Casper

Posted by Diane from Ormond Beach, FL on December 8, 2017

I love everything about this mattress! It is a quality item as is the foundation, mattress pad and sheets. I can't imagine being disappointed with this purchase. Very helpful customer service, too. →

“DreamCloud Premier - 231350 (Too Lumpy for Me)”

• The Premier model by DreamCloud

Posted by Bryan from Sherwood, OR on January 24, 2018

Although the top cashmere layer feels nice I didn't notice it through the mattress cover and the bed sheets. The bed has a lot of give and feels soft when you sit up or lean into it significantly. The "inner layers" make the bed feel quite nice. My dislikes came ... →

“Nest Bedding Hybrid Natural Latex Medium - 250050 (Love my Nest. Recommended to two friends who love Nest, too)”

• The Natural Latex Hybrid Medium model from the Nest Bedding Hybrid Latex line by Nest Bedding
• Purchased from Nest Bedding (Costa Mesa, CA)

Posted by Jennifer N from Denver, CO on March 6, 2018

Great customer service, easy to set up and very happy. Just need Nest pillows! →

“Nest Bedding Alexander Signature Hybrid Medium - 257802 (Disappointed)”

• The Alexander Signature Hybrid Medium model from the Nest Bedding Alexander Hybrid line by Nest Bedding

Posted by Michelle M from Flint, MI on March 27, 2018

Purchased based on research. We were going to go with another brand, but called and had a great customer service experience. Answered all of my concerns. However, it sinks and is hard to get out of bed. I also called and had to submit a ton of photos. Need to ... →

“Nest Bedding Hybrid Natural Latex Firm - 260073 (Best purchase ever!)”

• The Natural Latex Hybrid Firm model from the Nest Bedding Hybrid Latex line by Nest Bedding
• Purchased from Nest Bedding (Albany, CA)

Posted by Inez P from Somerville, MA on April 3, 2018

The mattress and the customer service are the best I have ever experienced. I highly recommend this company and their products and don’t let the idea of an internet mattress purchase scare you. Their return/exchange policy is the best and they will work with you to find the right mattress! →

“Casper - 266316 (Great value for an exceptional mattress)”

• The Casper model by Casper

Posted by Sarah from Gainesville, FL on April 19, 2018

The customer service experience has been bar none. The mattress came quickly and was so easy to open, expand and begin using. The entire purchase was so incredibly simple. Afterwards, Casper asked me to answer a few questions and in return they'd send me free sheets. I did it and ... →

“Casper - 271675 (One Casper mattress last year has led to five now!)”

• The Casper model by Casper

Posted by Pete from Woodbine, MD on May 6, 2018

My wife and I needed to replace a mattress at our beach house and thought we'd try out a queen sized Casper mattress, thinking that if we didn't like it, we could always send it back. We talked with Elissa from Casper via telephone and she could not have been ... →

“DreamCloud Premier - 286018 (Amazing sleep since the first night)”

• The Premier model by DreamCloud

Posted by Randy from Medon, TN on June 21, 2018

We have bought many different mattresses over the past five years and not one has been as exceptional as this one! Customer service was great as was the entire process of getting the product and setting it up! →

“iSleep - 363236 (So happy I found this mattress!)”

• The iSleep brand

Posted by Joe from Wilmington, NC on March 20, 2019

I was a little unsure of how I would adjust to this mattress since it is different from my previous mattresses. This mattress has exceeded my expectations. I wake up feeling rested and without pain. I also stay cool throughout the night. My partner also loves that she can adjust ... →

“WinkBed Luxury Firm - 370847 (Fabulous bed. Great Company to work with)”

• The Luxury Firm model by WinkBeds

Posted by Kimberly R from Minneapolis, MN on April 27, 2019

The mattress has been awesome. We would highly recommend. Firm support and provides quiet and restful sleep. Make sure to flip it as directed. →

“Park Place American Comfort - 368674 (When we went into the Sleep Zone in Kingsport Tn Mark Ma...)”

• The Park Place American Comfort line by Park Place

Posted by Allen O from Kingsport, TN on April 15, 2019

When we went into the Sleep Zone in Kingsport Tn Mark Matto the owner of the company took exceptional care and time with us .Thw sales clerk Erick Biorck explained everything about this mattress in complete detail,he was nice and UI will definately bee sending customers to them ,.The delivery ... →

“Nectar - 249352 (Outstanding Customer Service)”

• The Nectar brand

Posted by Larry from King George, VA on March 4, 2018

I ordered my queen-size nectar mattress last Sunday (2/25/18) and was told it would arrive the following Friday and it did. I couldn’t be happier with the tracking system that always kept me apprised of its journey to my house. In five days (3/2/18) it was on my front porch. ... →

“Douglas - 277093 (Great Value, Buy Canadian, be Canadian)”

• The Douglas model by Douglas

Posted by Laurent D from St Paul, AB on May 24, 2018

+Absolutely everything from first phone call to last night's sleep is excellent. →

“Sleep On Latex Pure Green Natural Latex Firm - 217777 (Sleep on Latex - Soft)”

• The Pure Green Natural Latex Firm model by Sleep On Latex

Posted by Sally from Dauphin, PA on December 18, 2017

I wanted a latex mattress because of all the good things I've read about them and the fact that latex is a natural product and there is little to no off-gassing. I tried the soft version of sleeponlatex but it was still way too hard for me. I slept very ... →

“Nest Bedding Alexander Signature Hybrid Medium - 267970 (Joe Alexander for President!)”

• The Alexander Signature Hybrid Medium model from the Nest Bedding Alexander Hybrid line by Nest Bedding

Posted by Jerry Jiminez W from Brentwood, CA on April 23, 2018

The Alexander Hybrid is the best mattress I’ve ever owned. The Nest Co. is World Class from its owner to every single employee. The customer service is second to none. The Nest company should serve as a customer service and product quality model to all companies. →

“Nest Bedding Alexander Hybrid - 92351 (Goldilocks says, "Juuust right!")”

• The Nest Bedding Alexander Hybrid line by Nest Bedding

Posted by Tracy S from Austin, TX on November 1, 2016

I was wanting a very soft mattress. I initially found this one to be a tad too hard. Mr. Alexander hooked me up with a mattress topper and now it's just right! Excellent customer service. We also purchased two king Easy Breather pillows, which are fantastic, and the mattress protector. ... →

“Spindle - 327304 (Like it so much I really want to tell everyone!)”

• The Spindle brand

Posted by Beverly from Flowery Branch, GA on November 9, 2018

We are so, so pleased with our Spindle mattress!! We did A LOT of research on mattresses and were close to buying a completely different type of mattress when we found Spindle. I called one day to learn more and was so impressed that Kim spent close to an hour ... →

“Brooklyn Bedding Bryant - 339674 (Sleeps warm and hard)”

• The Bryant model by Brooklyn Bedding

Posted by Ajay from Bingham Canyon, UT on December 27, 2018

For context, I’m 5’4, 150lbs, 40s, chronic low back pain, primarily side sleeper; curvy, bottom heavy. My prior mattress was a Sealy Kelburn that I loathed. Spent A LOT of time researching and testing beds before I decided on the Bryant. It was one of a handful that my low ... →

“Casper - 215135 (My fave bed ever!)”

• The Casper model by Casper
• Purchased from Casper

Posted by Jody from Buffalo Grove, IL on December 8, 2017

From shopping on the website to the delivery and set up, the entire experience was fantastic. Not only do I admire their clever marketing approach, their customer service is exceptional. The mattress is so comfy and a tremendous value for the money. I love my Casper and have referred several ... →

“Amore Beds - 198900 (So comfortable!)”

• The Amore Beds brand

Posted by Adam from Huron, OH on October 23, 2017

We have a king size, medium, with copper cover, and it is excellent. Even more excellent is the customer service from Amore. Everything with our purchase/delivery went super smooth and Amore was very helpful in making sure we had the right mattress confort level for our preferred sleep positions. I ... →

“Casper - 265406 (So happy I bought a new mattress)”

• The Casper model by Casper

Posted by Corey from Chicago, IL on April 17, 2018

Needless to say the reason I was purchasing a new bed was not the best of life circumstances, however I was encouraged to buy a new mattress and to try casper. I am sooooooo happy I did. I had no idea what a difference a new mattress would make. I ... →

“Novosbed - 261519 (Perfect mattress!)”

• The Novosbed brand

Posted by Judith from Victoria, BC on April 7, 2018

Terrific service and excellent mattress. Very happy! →

“Sealy Optimum Vibrant - 132979 (This bed is excellent. Purchased power base for head & feet.)”

• The Vibrant model from the Sealy Posturepedic Optimum line by Sealy

Posted by Diana from Absecon, NJ on April 6, 2017

This is the best bed I have ever slept on. It was expensive especially after adding the Power Base for the head and feet, however it was money well spent. The Power Base is used every evening. When one of the motors went on the Power Base, the representative for ... →

“Sleeptronic Dream Dynamics - 150647 (Great mattress!)”

• The Sleeptronic Dream Dynamics line by Sleeptronic

Posted by Chris from Dallas, TX on June 8, 2017

I've been a repeat customer of Sleeptronic for over two decades and have recommended the brand to my friends and family. We all feel the same - that high quality, fair prices, and great customer service go hand in hand with the products they sell and the service they provide. →

“Habitat Furnishings Natural Latex 8" Natural Latex - 197948 (comfortably supportive)”

• The 8" Natural Latex model from the Habitat Furnishings Natural Latex line by Habitat

Posted by Alan from Liberty, MO on October 20, 2017

The bed initially was a little hard but after sleeping on it a few nights our bodies adjusted and we are now completely comfortable. The bed is 100% botanical latex. It is 28 ILD Dunlop for the bottom 6 inches with 2 inches of botanical 22 ILD talalay latex for ... →

“5 Little Monkeys Sleep System - 258349 (Best child's mattress hands down!)”

• The Sleep System model by 5 Little Monkeys

Posted by Julia from Chaska, MN on March 29, 2018

5 Little Mokeys is the best mattress we've owned in our homes period. Our almost 4 year old has been sleeping on it for almost a year (and it is still like new!). First the customer service right off the bat was amazing and we received our package in 1-2 ... →

“Casper Wave - 265650 (Best bed I have ever slept on)”

• The Wave model by Casper

Posted by Ken from West Palm Beach, FL on April 17, 2018

The Casper Wave is the best mattress I have ever slept on. On the Casper Wave I sleep more soundly and feel totally refreshed when I wake up. Purchasing to install was very easy process. I had to deal with customer service because we were going to be out of ... →

“Casper - 265744 (A disappointment)”

• The Casper model by Casper

Posted by Lynn on April 17, 2018

I was very happy with your customer service and the ease of buying and setting up the bed. I returned it within a month because I could not get comfortable. There was no give to it and I felt like I was sleeping on a table. I now have a ... →

“Nest Bedding Alexander Signature Firm - 276511 (Great Times 5!)”

• The Alexander Signature Firm model from the Nest Bedding Alexander Signature Series line by Nest Bedding
• Purchased from Nest Bedding (San Francisco, CA)

Posted by Anonymous from San Francisco, CA on May 22, 2018

Overall love this mattress, tends to be on the hotter side when sleeping, so had to purchase a cooling mattress protector from the manufacturer. Also ended up purchasing the "luxury firm" and it is not a plush firm, it is very much a firm firm mattress. The manufacturer gave me ... →

“Grand King Sleep Number Bed - 143722 (Wonderful sleep.)”

• The Grand King model from the Sleep Number Specialty Beds line by Sleep Number

Posted by Jack K from Union, SC on May 18, 2017

Bed is the best we have ever had. Very comfortable. The twenty year warranty is very impressive. Mr. Long made a trip to our home to insure we had the very best service possible . Personally checked the mattress for us. Periodically stays in touch with us to check for ... →

“None - 187686 (I am enjoying my comfortable Botanical Bliss!)”

• The Botanical Bliss Latex model from the Plushbeds All Natural Latex Collection line by PlushBeds

Posted by Jill from New York, NY on September 18, 2017

I have been looking at purchasing a latex mattress for a few years because I slept on a latex mattress that I loved when I was young. I did a lot of research and found PlushBeds to have the best quality and price. I purchased two Botanical Bliss mattresses. The ... →

“Nest Bedding Alexander Hybrid Luxury Contour - 230410 (Awesome mattress for hot/side sleepers!)”

• The Alexander Hybrid Luxury Contour model by Nest Bedding

Posted by Ryan from Madison, WI on January 21, 2018

We had really been struggling with our previous mattress (Simmons beautyrest valencia) - waking up hot every night though the mattress itself was comfy. But we realized we needed a change if we were going to stay healthy. At first we thought a latex mattress would be the way to ... →

“Nest Bedding Alexander Hybrid - 269540 ("Nest-ie Is My New Best-ie" Nest Alexander Hybrid Mattress)”

• The Nest Bedding Alexander Hybrid line by Nest Bedding

Posted by Thea from Santa Monica, CA on April 28, 2018

I never ever “dreamed” I would buy a mattress-in-a-box. And now, “Nest-ie is my new Best-ie”! Thirty something years ago when I bought my first, and only, mattress, I never researched, much less tested anything. And never ever had a moments problem with it. This time, I researched and tested ... →

“Tuft & Needle Mint - 225451 (New lease on life...)”

• The Mint model by Tuft & Needle

Posted by Mandy from Parrish, FL on January 8, 2018

I was in a bad accident 2 1/2 yeas ago and had not been able tobsleep comfortably - EVER. This included when I stayed at hotels, on cruises, and on various beds when visiting my kids. I was up and down and in pain. I got the T&N Mint Mattress ... →

“Sherwood Camelot Firm - 257366 (Now I know how Frodo felt after waking up in a Rivendell bed)”

• The Camelot Firm model by Sherwood
• Purchased from Sit n Sleep (Laguna Hills, CA)

Posted by MARISA T from Mission Viejo, CA on March 26, 2018

More comfortable than expensive mattresses tested out in other stores, a phenomenal value and super efficient-yet-friendly customer service/sales reps who don't pressure to buy. →

“Sleep EZ - 174165 (Great Product at a Great Value)”

• The Sleep EZ brand
• Purchased from Sleep EZ

Posted by Richard from Owings Mills, MD on August 16, 2017

y experience with Sleep EZ has been so far terrific.I shopped and compared. I was sold on the benefits of natural latex. The staff here are not on commission so there's no hard sell whatsoever. In fact, I was originally directed to a lower cost option. Everyone has been most ... →

“Sierra Sleep Manhattan Design District Firm Pillowtop - 232022 (Absolutely Refresing and Restoring my faith in Mattresses!!!)”

• The Manhattan Design District Firm Pillowtop model from the Sierra Sleep line by Ashley Sleep

Posted by Regina from Salem, VA on January 26, 2018

I was so confused shopping for mattresses. Finally a salesperson with knowledge and not a used car sale mentality walked me over to the mattress of my dreams, literally!!! Best night sleep ever!!! I wake up feeling so good in the morning!!! Thanks for restoring my faith that a mattress ... →

“Casper - 265570 (Great Purchase)”

• The Casper model by Casper

Posted by john from Brunswick, OH on April 17, 2018

Always comfy, decent price, best customer support. As much as I love this mattress, its the customer support that truly shines. They were answering my questions at all times of the day, even on a holiday! But as far as the bed goes, it is still just as comfy as ... →

“Zenhaven Luxury Plush - 93795 (My Zenhaven Experience)”

• The Luxury Plush model by Zenhaven

Posted by Lyron from Smyrna, TN on November 16, 2016

After testing mattresses in all of the local mattress shops and finding nothing that made my wife and I both happy, we decided to try a premium latex mattress. Obviously Zenhaven is the best deal going in latex mattresses. Ordering off the Internet was a little scary, but the reviews, ... →

“iSleep - 363280 (ISleep mattress is excellent. Very comfortable.)”

• The iSleep brand

Posted by Harsh T from Charlotte, NC on March 20, 2019

We bought 1st mattress from iSleep 19 years ago. After very pleasant experience about 4 Yrs ago it’s moved guest bedroom. We were very happy so bought from iSleep the second mattress with adjustable bed as a set. This was back in July 2015. Highly recommend it to people with ... →

“iSleep - 363887 (This mattress is very comfortable and allows me to fall a...)”

• The iSleep brand

Posted by Sara from Lincoln, NE on March 23, 2019

This mattress is very comfortable and allows me to fall asleep quickly. I love the features of this adjustable mattress and don't think I could go back to a regular bed. This company has excellent customer service. →

“Nolah - 226287 (I returned it, but here's why that's not a bad thing)”

• The Nolah brand

Posted by Ryan from Brooklyn, NY on January 10, 2018

I bought this mattress and returned it, and although that might sound bad, I was happy I gave this mattress a try. For others who are thinking about this mattress, I do think if you are a side sleeper who has slept on memory foam before, and likes a soft ... →

“Douglas - 277245 (excellent all the way around)”

• The Douglas model by Douglas

Posted by Robert D from Kakabeka Falls, ON on May 24, 2018

The first one was damaged so we called and they sent another one out and picked up the damed one. I can't say enough about how good their service was. We are very happy with the mattress. →

“Southard - 40176 (Waterbed)”

• The Southard brand

Posted by Mike from Port Charlotte, FL on January 27, 2016

Robert was a huge help. He helped me pick the right Waterbed mattress for me and without any pressure to buy. →

“Jaclyn Smith - 40189 (Best bed I have ever owned)”

• The Jaclyn Smith line by King Koil

Posted by Helen R on January 27, 2016

Our bed is a 'Regal Luxury' Jaclyn Smith 'Home' by King Koil Other people have slept on this bed from time to time over the years, inlaws & friends when house sitting for us and they always rave about how comfortable our bed is. I bought it on sale 12 ... →

“Sealy Posturepedic Prichard Ultra Firm - 40218 (It' great for anyone with back problems)”

• The Prichard Ultra Firm model from the Sealy Posturepedic line by Sealy

Posted by Kevin A from Tempe, AZ on January 27, 2016

I'm glad i purchase this mattress and for the price it was a steal. anyone with back problems should check this mattress out. →

“Ethan Allen Serenity Firm - 41721 (Not worth the $$)”

• The Serenity Firm model by Ethan Allen
• Purchased from Ethan Allen (Hartsdale, NY)

Posted by Anthony from Bronx, NY on February 4, 2016

Initially the mattress provided me with the comfort and firmness that I wanted but within 18 months that quickly deteriorated. I contacted customer service and they immediately sent a technician over to my house to evaluate the mattress. After the technician's evaluation I was awarded a full in store credit ... →

“Novosbed - 41747 (Phenomenal bed and excellent customer support!)”

• The Novosbed brand

Posted by Jay from Renton, WA on February 5, 2016

Never thought I'd be buying a bed from a website, but after numerous disappointments buying from mattress store and reading all the positive reviews on the novosbeds I decided to try my luck and buy the Queen medium firm (Aria) model. Suffering from sciatica about 8 years ago I have ... →

“Stearns & Foster Luxury Villa La Rosa Cushion Firm - 42136 (the bed sink in the middle)”

• The Villa La Rosa Cushion Firm model from the Stearns & Foster Luxury Collection line by Stearns & Foster

Posted by Lyn from Torrance, CA on February 6, 2016

I love the bed very comfortable but it's Sink in the middle I had to sleep on the edges which does not sink but it forces you back to the middle the bed is very comfortable but no support in the middle after 4 years I'm returning the bed →

“Saatva - 42179 (Good NOT Great !)”

• The Saatva brand

Posted by Chris from Rancho Santa Fe, CA on February 6, 2016

Although the integrity of our luxury firm mattress feels solid, it's just not holding up. Did not last 1 year . Was much harder than expected. Customer service team is excellent and the reason for 2stars. They provided a mattress topper which prevented us from returning mattress. Although, we wish ... →

“Natural Form - 42268 (The wool covering is excellent, it just works.)”

• The Natural Form brand

Posted by Pat from Westerville, OH on February 7, 2016

After almost ten years it seemed that something was just not right. After calling and talking to the warranty person, he emailed testing instructions and i then found a leak in the air tubes on the other side of the bed. When called warranty back they stayed true to there ... →

“Dream Star - 344247 (LOVE!)”

• The Dream Star brand

Posted by Melissa from North York, ON on January 9, 2019

From quality to customer service 100% well rounded company! So glad to support it! →

“Sleeptronic - 150530 (Sleeptronic Beds are Great!!!!)”

• The Sleeptronic brand

Posted by Vik from Irving, TX on June 7, 2017

I've owned a number of Sleeptronic beds over the years. Great mattress, great customer service, can't see myself owning any other bed. →

“Comfort King - 358206 (Perfect nights sleep)”

• The Comfort King brand

Posted by AB from Northwood, ND on February 27, 2019

Comfort king is Fargo has the best customer service hands down. →

“Nest Bedding Alexander Signature Hybrid Luxury Firm - 194479 (Back Pain no more, and I can sleep a full night)”

• The Alexander Signature Hybrid Luxury Firm model from the Nest Bedding Alexander Hybrid line by Nest Bedding

Posted by Josh from Richfield, UT on October 9, 2017

This is a great mattress! But what stands out even more is their amazing customer service. I made my order, and when I was putting my bed together I learned a lesson the hard way, 1 side only actually means 1/2 of the bed! I thought it meant 1 side ... →

“REM Sleep Martinique - 229391 (Best bed we have owned)”

• The Martinique model by REM Sleep

Posted by Rayne from Wauna, WA on January 18, 2018

I have the split king adjustable bed that can be blue toothed for timers. We also have the massage feature. We were looking for a adjustable bed that was affordable. The lifetime warranty and personal customer service put this bed out front. Super comfortable. I highly recommend this bed. →

“Leader - 262885 (Love my mattress!)”

• The Leader brand

Posted by Sam from Los Angeles, CA on April 10, 2018

Can't say enough about how great their beds are. I needed to replace my old one that got damaged in a move. After spending the night on a friend's guest bed I discovered your company. I'm so happy I did. I sleep on my side and back and have had ... →

“Casper - 265577 (Love Casper Mattresses So Much, I Bought Four!)”

• The Casper model by Casper

Posted by Jim from Miami, FL on April 17, 2018

My son was headed to college and he needed a new twin bed. The marketing was so great from Casper it enticed me to pick up the phone and make the call. After speaking with the very knowledgeable and awesome customer service, I purchased the bed and let my son ... →

“Leader Royal Essence Pillow Top - 43526 (the edge is going over side a little but i LOVE my bed)”

• The Royal Essence Pillow Top model by Leader

Posted by Geraldine M from Saint George, UT on February 12, 2016

Best bed no regrets, the edge is going over slightly after 10-11 years, time for a new bed and I would definitely buy this bed again very satisfied, but sometimes my shoulder hurts but maybe it's bed but I'm a side sleeper, other than that this is a great bed. →

“Loom & Leaf Relaxed Firm - 43709 (Love our Loom & Leaf)”

• The Loom & Leaf Relaxed Firm model by Loom & Leaf

Posted by Theresa from Flint, TX on February 13, 2016

I couldn't wait another day to share our L & L experience. We had a 10 year old coil mattress that was causing us much pain and grief each night. So like many, we began our search for a new mattress. I am thrilled we chose as we did and ... →

“Custom Bedding - 44337 (Excellent old fashioned handcrafted 2 sided mattress)”

• The Custom Bedding brand

Posted by Sue from Maplewood, NJ on February 15, 2016

I was so pleasantly surprised by the quality. The mattress to which comprise of synthetic material are not match to this old fashioned type mattress. Not only have I had it for a significant amount of time, it is still like new. The family business is wonderful to work with ... →

“Lady Americana - 46112 (Best Bed Ever!)”

• The Lady Americana brand
• Purchased from Metro Mattress (Lawrenceville, GA)

Posted by Judy on February 22, 2016

When I told the salesman what issues I was having, he knew exactly what bed I needed. I laid down and he left me alone. Good thing too because tears were running down my face at the thought of sleeping in the bed I had. Bought the bed and they ... →

“White Dove Cambridge - 46329 (We bought the Platinum model)”

• The White Dove Cambridge line by White Dove
• Purchased from Cincy Beds (Erlanger, KY)

Posted by Donna from Burlington, KY on February 24, 2016

Was a skeptic at first since the brand was new to me. Salesman explained about the company White Dove, and we decided to take the plunge. This mattress is SO comfortable! I sit on the edge of the bed a lot and am very impressed with the edge support. Would ... →

“REM Sleep - 46528 (Excellent bed. Wish I had purchased years earlier.)”

• The REM Sleep brand

Posted by Larry from Bakersfield, CA on February 25, 2016

The salesman, Joel Bigelow, was outstanding and very professional. No high pressure selling involved. Lots of other companies to choose from a the local Home Show, but REM and this product surpassed everyone. We looked at others and are pleased every night at bedtime that we selected REM. We have ... →

“Douglas - 344522 (Finally ... The Perfect Mattress For Both Of Us)”

• The Douglas brand

Posted by Anita from Chilliwack, BC on January 10, 2019

This mattress is everything we expected. It is living up to the reviews and rating we researched before purchasing. Excellent price, delivery and customer service. I would highly recommend this mattress to anyone. →

“Southerland Collection - 59476 (Child who now loves bedtime!)”

• The Southerland line by Southerland

Posted by Ann from Mooresville, NC on May 16, 2016

Bought mattress from Sweet Dreams Mattress in Mooresville. Great sales staff, great deliverymen, fast delivery and set-up, great mattress!! →

“Spindle - 68121 (Love it!)”

• The Spindle brand

Posted by Beth from Rye, NY on June 30, 2016

The Spindle mattress is great! I was nervous about going for a mattress that required assembly in latex layers vs. the typical mattress, but I couldn't be happier with the result. Had it not been for the recommendations of the amazing people at goodbed.com, I never would have gone for ... →

“Saatva Classic 14.5" Luxury Firm - 68851 (saatvapainanddisapointed)”

• The 14.5" Luxury Firm model by Saatva

Posted by John from Unionville, TN on July 3, 2016

I purchased the Luxury firm after a lot of research. During the ordering the customer service was above fantastic it was giving me a feeling that I made the right choice. Upon delivery I was feeling the truth i made a very big mistake. The foundation was damaged and the ... →

“Diamond Ethos - 70180 (I don't go near it!!!)”

• The Diamond Ethos line by Diamond Mattress

Posted by Debra on July 9, 2016

Because as soon as I lay on it, I fall a sleep!! LOL The beds are great!! Jesse Johnston from the Woodbury store was excellent! I spent all day looking around, Mattress Firm was my last hope on my way back to Hudson. He helped me and I was out ... →

“Tempflow - 70734 (Celestia by Tempflow is wonderful!)”

• The Tempflow brand

Posted by Charlotte from Little River, SC on July 11, 2016

This mattress is exactly like Chris, the sales representative, I spoke with said it would be. I am a cancer survivor of 4 years and the pill I have to take for a few more years, in addition to the chemo and radiation I had to have, have left my ... →

“Saatva Classic 11.5" Luxury Firm - 71979 (The Right Choice)”

• The 11.5" Luxury Firm model by Saatva

Posted by Laine from Saint Louis, MO on July 18, 2016

I've had my Saatva Queen Luxury Firm for almost three months now, and I'm wishing I hadn't waited so long to buy it. I'd known almost since I paid well over $2000 for the last bed that it was a mistake--daily backaches and headaches were a constant reminder. I knew ... →

“Nest Bedding Alexander Signature Soft - 75166 (Oh my god!!! So happy we found this mattress!!)”

• The Alexander Signature Soft model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Carrie R from Yucaipa, CA on August 4, 2016

We almost bought a 5000$ temper. Thank god we didnt. This mattress is the real deal and for only 1399!!!! are nestbed has spoiled us. I dred going on vacation and having to sleep on something else. →

“Nest Bedding Alexander Signature Hybrid Medium - 75180 (Great bed)”

• The Alexander Signature Hybrid Medium model from the Nest Bedding Alexander Hybrid line by Nest Bedding

Posted by Jenny A from Riverside, RI on August 4, 2016

First off Nest is an amazing company, incredibly responsive. I bought the Alexander Hybrid as I was unsure about a total foam bed. I have very bad arthritis in my hip, although comfortable, but I needed something a little softer. I cannot say enough about this company and how responsive ... →

“Nest Bedding Love Bed Medium - 75222 (Returned the mattress)”

• The Love Bed Medium model from the Nest Bedding Love Bed line by Nest Bedding

Posted by Griffin H from Saint Petersburg, FL on August 4, 2016

We returned the mattress and took advantage of the manufacture's refund policy. The manufacture kept their word and gave us a 100% refund. Although the mattress was not for us, the company was honest. →

“Nest Bedding Alexander Signature Hybrid Medium - 75242 (Surprisingly wonderful!)”

• The Alexander Signature Hybrid Medium model from the Nest Bedding Alexander Hybrid line by Nest Bedding

Posted by John G from Haddonfield, NJ on August 4, 2016

We researched quite a bit and learned about Nest Bedding through Sleepopolis. The online mattress companies as a whole offer great value and generous return policies. The Alexander Hybrid seemed to be exactly what we wanted, the best of the foam mattresses with the added support of the coils, and ... →

“Nest Bedding Alexander Signature Hybrid Medium - 75260 (3 weeks in)”

• The Alexander Signature Hybrid Medium model from the Nest Bedding Alexander Hybrid line by Nest Bedding

Posted by Keith G from Manchester, NH on August 4, 2016

I ran into an issue with the first mattress that I purchased. It had a two inch "V" shape tear on the underside. When I contacted Nest Bedding they requested a photo and sent me out a replacement at no charge. Amazing customer support. As far as the mattress is ... →

“Nest Bedding Love Bed Medium - 75360 (Isolating but No Sinking)”

• The Love Bed Medium model from the Nest Bedding Love Bed line by Nest Bedding

Posted by Amanda R from Ithaca, NY on August 5, 2016

I love that I can't feel my partner flopping around, but it's still springy. It was a TOUCH too firm for me, but we added a down mattress topper we had around and it's absolute perfection now. Depending on your preferences, YMMV, but I really like it. The company has ... →

“Saatva - 72167 (Great mattress, great service!)”

• The Saatva brand

Posted by Kate from Bellingham, WA on July 19, 2016

We love our new mattress from Saatva and their customer service is excellent! Very comfortable - not too hard, not too soft. We have now had our mattress for about 2 1/2 months and absolutely love it. We ordered a King, firm and are extremely happy with it. We ordered ... →

“Saatva Classic 14.5" Luxury Firm - 77926 (Great Mattress & Customer Service! A+)”

• The 14.5" Luxury Firm model by Saatva

Posted by Joanne from El Cajon, CA on August 17, 2016

I bought the Queen size 14.5 Luxury Firm Mattress in June 2016 along with the foundation. I slept very well on it. Everyday I kept looking at the mattress expecting something to happen because that's how things go for me. I had a very thick tufted mattress cover on it ... →

“Nest Bedding Alexander Signature Medium - 77944 (Joe Alexander is a genius)”

• The Alexander Signature Medium model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Gary C from Phoenix, AZ on August 17, 2016

I bought the medium signature select and it just wasn't working for me as a lighter, 155, athletic male side sleeper. Joe sent me another mattress, the hybrid and said he would refund me if that didn't do the trick. He was right and I have the bed that is ... →

“Nest Bedding Alexander Signature Medium - 84159 (your warranty was no hassle)”

• The Alexander Signature Medium model from the Nest Bedding Alexander Signature Series line by Nest Bedding
• Purchased from Nest Bedding (San Francisco, CA)

Posted by Cheryl T from Martinez, CA on September 7, 2016

We bought the medium mattress and it was too soft. you brought us a firm and we love it. Thanks for living up to your warranty. →

“Saatva - 85106 (Buy Online - Saatva Rocks)”

• The Saatva brand

Posted by Alex from Birdsboro, PA on September 11, 2016

While admittedly nervous buying a mattress online, a Saatva mattress erased all concern. It's difficult enough buying a mattress with so many selections, not to mention having some sales person hovering over you. The reviews I read about Saatva were all positive, and now I know why. I have slept ... →

“Nest Bedding Alexander Signature Medium - 85462 (Get the softest option)”

• The Alexander Signature Medium model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Sam C from Troy, IL on September 13, 2016

I ordered the medium based on my phone conversation with Joe, the ceo of nest. After sleeping on it for a few weeks I was sure that it wasn't going to soften up so they sent me a free ultra soft topper. This made all the difference, I do sleep ... →

“Nest Bedding Alexander Signature Medium - 85476 (Dream Sleepzzzzzzz)”

• The Alexander Signature Medium model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Greg H from Ocala, FL on September 13, 2016

Just buy it and stop looking!!!!!!!!! Customer service is second to none!!!!! →

“Nest Bedding Love Bed Medium - 85645 (Awesome mattress, Amazing customer service!)”

• The Love Bed Medium model from the Nest Bedding Love Bed line by Nest Bedding

Posted by Stephanie G from Nashville, TN on September 14, 2016

The mattress itself is great--high quality, well constructed, and a great value. But the Nest customer service team is amazing--a true force to be reckoned with, and a pleasure to interact with. All our future mattress purchases will come from Nest! →

“Nest Bedding Alexander Signature Medium - 85647 (Bit too firm)”

• The Alexander Signature Medium model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Beth F from Haughton, LA on September 14, 2016

I really wish I had requested the softer version of the mattress. it is too firm and I wake up often with arm asleep, should pain etc. However I contacted nest bedding and they send me 2 different toppers to try and help so the service was great. I just ... →

“Nest Bedding Alexander Signature Firm - 85708 (Great customer service)”

• The Alexander Signature Firm model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Daniel S from Madison, WI on September 14, 2016

Needed a new mattress when wife was pregnant. We originally purchased the medium firmness, and while mostly happy thought we would prefer something a little firmer. We were just past the 100 night trial period when we decided to switch and they couldn't have been more helpful. They sent out ... →

“Nest Bedding Alexander Signature Medium - 85839 (not for me!)”

• The Alexander Signature Medium model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Mirian P from San Francisco, CA on September 14, 2016

I loved it the first weeks but soon I developed hip pain and was very hot at night. I changed the base and bought an Reverie adjustable one but it did not help. I ended up returning it. The customer service was excellent. I liked the mattress but I made ... →

“Nest Bedding Love Bed Medium - 85904 (Love the Love Nest)”

• The Love Bed Medium model from the Nest Bedding Love Bed line by Nest Bedding

Posted by Jovi G from Valley Cottage, NY on September 15, 2016

This is my favorite mattress to date. It has helped my husband's shoulder pain, is super comfortable, and the price was great. Plus when I emailed customer service prior to purchase I got a reply within minutes-- from the CEO. Nice! →

“Nest Bedding Alexander Signature Medium - 87534 (Memory foam heaven!)”

• The Alexander Signature Medium model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Drury S from Sanford, NC on September 24, 2016

My husband and I love our Alexander signature bed. It's our first memory foam bed. We had laid on more expensive ones in mattress stores but never thought we would ever have one due to our pricey they were. The Alexander is at a great price point and so comfy! ... →

“PlushBeds Botanical Bliss 10" Medium - 88734 (Best Company & Mattress!)”

• The Botanical Bliss 10" Medium model by PlushBeds

Posted by James from Dallas, TX on October 3, 2016

This purchase was smooth from beginning to end and I love my new mattress. Great company. Highly recommended. →

“Nature's Rest - 3917 (The most comfortable bed I have ever slept in!)”

• The Nature's Rest brand

Posted by Christine from Melrose, MA on August 14, 2014

This is by far the most comfortable bed I have ever slept in. There is the perfect amount of comfort and support. I have a bad lower back and this mattress gives me the exact amount of support I need while relieving discomfort from certain pressure points. I have ever ... →

“Nature's Rest - 1191 (Great Mattress! Worth the money for a good sleep!)”

• The Nature's Rest brand
• Purchased from Cardi's Furniture & Mattress

Posted by Greg W from Miami, FL on October 24, 2010

For years i've had sleep problems. I even went to the doctor for it. I knew that some of the problem was probably contributed to the fact I was sleeping on a $150 mattress that was 10 years old. I've always wanted to get a new top of the line ... →

“Nest Bedding Alexander Signature Firm - 90414 (Great Customer Service!)”

• The Alexander Signature Firm model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Viola M from Johnstown, CO on October 11, 2016

We ordered the Hard luxury King mattress, which proved to be too hard for us. Joe Alexander asked detailed questions, and also requested that we wait out the trial period. When we realized we'd never like the hardness of the mattress (arm was falling asleep), we worked on adding a ... →

“Nest Bedding Alexander Signature Medium - 91603 (Good value luxury foam on the soft side)”

• The Alexander Signature Medium model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Kyle S from Cincinnati, OH on October 24, 2016

Having slept on this mattress for 4 months now, I have the following observations about the Alexander Signature Medium: 1. The overall feel of this mattress is a good balance of squishy memory foam and bouncy latex. 2. The "medium" firmness is actually on the soft side. If you are ... →

“Saatva Classic 14.5" Luxury Firm - 91627 (Doesn't live up to the hype)”

• The 14.5" Luxury Firm model by Saatva

Posted by Charles from Wheaton, IL on October 24, 2016

We found glowing reviews for Saatva on the web and decided to try it. We got the middle-firm mattress initially, and within the 90day trial period, there were depressions on the bed where my wife and I slept, and a noticable "cliff" in the center. We returned the mattress and ... →

“Eve - 175903 (Disappointed and painful)”

• The Eve model by Eve Sleep

Posted by Amanda J from Spring Valley, CA on August 21, 2017

I had researched mattresses for about a month and liked the price point and sleep trial of the online mattress space. Eve stood out to me because of its price point and established success in the UK. My husband describes it best by stating it feels like you're sleeping on ... →

“GhostBed Classic - 363693 (Responsive company)”

• The GhostBed Classic model by GhostBed

Posted by Darius from Slingerlands, NY on March 22, 2019

My wife felt the bed was too firm and she couldn’t sleep well on it (I liked it) so we looked into returning it with the 100 day return guarantee. Instead the company sent us a memory foam topper that softened the bed for my wife and vastly improved our ... →

“iSleep - 200497 (I cant imagine any other mattress)”

• The iSleep brand

Posted by Jen from Munster, IN on October 28, 2017

I know it’s pricey and I wish it was cheaper however the customer service is personal and excellent! This bed is heaven to sleep on. We went through 3 of the name brand ones before this and always woke up sore. I am in love with this bed! →

“WinkBed Luxury Firm - 370861 (Excellent customer service!)”

• The Luxury Firm model by WinkBeds

Posted by Virginia L from Alexandria, VA on April 27, 2019

I had originally ordered the wrong firmness that I needed and Wink replaced it quickly and without any problems. →

“Nest Bedding Alexander Signature Hybrid Medium - 272846 (Had to return it, but Joe was excellent in his response)”

• The Alexander Signature Hybrid Medium model from the Nest Bedding Alexander Hybrid line by Nest Bedding

Posted by Charles E from Reston, VA on May 10, 2018

The mattress ended up being too soft and way too hot sleeping. I and my wife would wake up hot and sweaty. I liked the mattress as a back sleeper, more than my wife who disliked it as a side sleeper. We went through a Leesa, a Nest, and finally ... →

“Douglas - 277309 (Will never go back to a cool/pillow top again)”

• The Douglas model by Douglas

Posted by Kathy P from Calgary, AB on May 24, 2018

Service was wonderful. Did my homework before ordering. Good ratings from most. I liked the idea that not only are the beds Canadian made, but loved how the company was started. Have recommended Douglas to anyone who’s bed shopping. →

“WinkBed Luxury Firm - 370813 (Favorite mattress ever)”

• The Luxury Firm model by WinkBeds

Posted by Shannon E from Nashville, TN on April 27, 2019

We love everything about this mattress! It’s comfort is superior to any mattress we’ve ever had. We’ve now bought 8 of these mattresses for two houses. When guests spend the night, they invariably ask where we got the mattress. Several have now purchased their own. When two twin XLs were ... →

“WinkBed Luxury Firm - 370977 (Great at first, bowed quickly)”

• The Luxury Firm model by WinkBeds

Posted by Bonnie C from Minneapolis, MN on April 27, 2019

We bought the luxury firm split king and had received the wrong mattresses. Wink was very quick to respond and resolve the issue. At first we loved the mattresses, however before 6 months, the middle already started to bow which is strange since it was quite firm. While we also ... →

“WinkBed Luxury Firm - 370922 (Quality and comfort)”

• The Luxury Firm model by WinkBeds

Posted by Paul M on April 27, 2019

Very pleasant customer service. Reasonable price. Fast delivery. We are sleeping more soundly and awake refreshed. →

“WinkBed Luxury Firm - 370988 (Perfect compromise)”

• The Luxury Firm model by WinkBeds

Posted by Neil B from Chicago, IL on April 27, 2019

In store mattress shopping was super frustrating and confusing, so we decided to start looking on line. I cross compared every mattress company I could find and realized Wink was the perfect compromise- Value, quality, inner spring with memory foam, made in America, great return policy. We purchased Wink's "Luxury ... →

“WinkBed Luxury Firm - 370992 (Great Mattress and customer service)”

• The Luxury Firm model by WinkBeds

Posted by Elyse P from Jonesboro, GA on April 27, 2019

I researched for 8 months before settling on this mattress. It has a combination of innerspring and foam which makes for a perfect bed in my opinion. I owned a foam mattress before this winkbed, and it kept me too warm. Also it began to sink, in the middle, where ... →

“WinkBed Luxury Firm - 371106 (Wink is Wonderful)”

• The Luxury Firm model by WinkBeds

Posted by Jenean L from San Rafael, CA on April 27, 2019

First time that we purchased a mattress online. The reviews were very good and after a month of research we decided to throw the dice. Super happy with the wink mattress and customer service. I like it medium and he likes it firm. It's just the right blend of both. ... →

“WinkBed Luxury Firm - 371134 (Cured my 5 year back problem)”

• The Luxury Firm model by WinkBeds

Posted by Samuel B from Syracuse, NY on April 27, 2019

Did a bunch of research before buying this mattress... endless hours watching YouTube videos, reading reviews and studies. The price was fantastic - if we didn't like the mattress they would come and get it for free. Want the firmer version? Pay $50 and they'd swap it out. The amount ... →

“iSleep - 371735 (The extra cushion really helped, I wish out king had one ...)”

• The iSleep brand

Posted by Pamela K from La Grange, KY on April 30, 2019

The extra cushion really helped, I wish out king had one bladder because I sleep in the middle next to my husband But he is very satisfied with the bed, it’s the dogs that wake him up. I have noticed that since going to the chiropractor I am less sore ... →

“iSleep - 372259 (Love our Isleep bed)”

• The iSleep brand

Posted by Dwayne from Wadesville, IN on May 3, 2019

As a Chiropractor I highly recommend the Isleep beds, for the cost and customers service it's the best bed and value out there. I have been recommending the air adjustable beds for years because as our sleeping preferences change, the bed can change to meet our sleeping needs. Dr Dwayne ... →

“iSleep Sleep Adjustment Bed - 376498 (Like sleeping on air :-))”

• The Sleep Adjustment Bed model by iSleep

Posted by Carol from Schaumburg, IL on May 24, 2019

Seriously, We originally bought an iSleep mattress in 2009. There was a small issue that was resolved within a couple days. In 2018 (**almost 10 years later**), and a move to the midwest, the mattress had gotten a bit worn and more than a bit dirty. It also wasn't holding ... →

“iSleep - 377310 (Love this mattress)”

• The iSleep brand

Posted by Dan from Saint Paul, MN on May 26, 2019

We had owned another iSleep mattress. After ten years we didn't feel as comfortable or supported. When I contacted the company I was very really pleased with the customer service. Since it was still under warranty we could try some fixes or we were offered a brand new mattress at ... →

“Sealy Brand - 377530 (I am very satisfied with the bed the company and the serv...)”

• The Sealy line by Sealy

Posted by Donald B from Bentonville, AR on May 27, 2019

I am very satisfied with the bed the company and the service. I have all the confidence in recommending this company to anyone wanting to buy a new bed →

“iSleep Sleep Adjustment Bed - 379394 (Excellent Mattress! Outstanding Customer Service!)”

• The Sleep Adjustment Bed model by iSleep

Posted by Darla from Fort Worth, TX on June 4, 2019

This is my second iSleep bed and I have never been happier! I upgraded to the newest model because one of the bladders developed a slight air leak and the pump wasn't working on one side. I contacted iSleep and they literally bent over backwards to make sure I had ... →

“iSleep - 380583 (Second purchase with isleep)”

• The iSleep brand

Posted by Mark from Rockledge, FL on June 11, 2019

We originally bought an isleep bed over 10 years ago at the recommendation of a chiropractor. Recently we called to replace the remotes to the air chambers but instead bought an entire new bed after speaking with one of the owners. He offered us a great deal as long term ... →

“Sleep Comfort - 379515 (Sleeping so much better!)”

• The Sleep Comfort brand

Posted by Cindy from Collierville, TN on June 5, 2019

Package originally arrived missing a piece of the support frame, called and had it delivered the very next day. Sleeps well, even after 3 years. The only issue we had was for one of the adjustment controls. Called customer support, they asked me to complete certain steps while they were ... →

“Spink & Co - 389553 (Excellent Mattress)”

• The Spink & Co brand

Posted by Mary from Branford, CT on July 26, 2019

The Spink mattress we bought is outstanding. It offers perfect support and comfort. We are totally pleased with it and our experience at Jordan's Furniyure. Totally surprised when a thank you box of cookies arrived from Spink Compant today with a very nice thank you note for shopping with a ... →

“iSleep - 386174 (Awesome Bed and Customer Service)”

• The iSleep brand

Posted by Ann from Altamonte Springs, FL on July 8, 2019

I called because I was having some issues with the air leaking out on my old iSleep bed which was almost 10 years old. I thought I would buy a new pump. I ended up buying a new natural bed for a wonderful price, due to the fact that there ... →

“iSleep - 387815 (Customer Service)”

• The iSleep brand

Posted by Chiropractor from Rock Springs, WY on July 17, 2019

Had an issue with the air pump but Customer Service was excellent and provided a new one promptly. Definitely a good buy. Chiropractor in Wyoming →

“iSleep - 389351 (Quality materials + Outstanding Company = Awesome Bed!)”

• The iSleep brand

Posted by Rod from Milwaukee, WI on July 25, 2019

My wife and I previously owned an i10 king size, Sleep Number bed(top of the line at the time of purchase) prior to purchasing our split-king size with 3" boxtop iSleep bed. Immediately upon inspection of our new iSleep bed, I noticed the quality of materials and workmanship, which by ... →

“Dream Star - 385093 (Sleeping on a Cloud!)”

• The Dream Star brand

Posted by Lynda G from Stoney Creek, ON on July 4, 2019

This mattress was made by Dream Star Bedding but I bought it from www.directbed.ca. In my opinion it was better value than the endy and casper, big difference, I could go into their store and check it out before I bought it. The owner of the store also gave me ... →

“Eclipse - 390147 (Eclipse Mattress)”

• The Eclipse brand

Posted by Adrian from North Brunswick, NJ on July 29, 2019

We have experienced nothing but comfort every night sleeping on our mattress! We would like to thank all of the assistance and great customer service received from Eclipse International & Bedding Industries of America! →

“iSleep - 390245 (Here we go again (a good thing!))”

• The iSleep brand

Posted by K from San Bernardino, CA on July 29, 2019

Back in Oct. of 2000, we purchased our first air-chambered bed from a local retailer. We had bought a number of beds from them in the past (all innerspring), but they just didn't hold up more than about 5-6 years. The salesperson then had us look at the Somma by ... →

“Nest Bedding - 400622 (Sleeping on a cloud made of springy marshmallows)”

• The Nest Bedding brand

Posted by Anne from Folsom, CA on September 9, 2019

Got the latex hybrid and so glad I did. It’s like sleeping on a springy cloud filled with marshmallow. I got the plush since I am only 104 pounds...I think it is the right choice. Customer service was so much better than any experience with a retailer. They spent a ... →

“Simmons Beautyrest World Class Providence Plush Pillowtop - 401178 (Like sleeping on a cloud on a spring day in Virginia)”

• The Providence Plush Pillowtop model from the Beautyrest line by Beautyrest

Posted by Charles from Powhatan, VA on September 13, 2019

Yes, good price and service but who cares .... I sleep well and that is what I care about. I work hard and need my rest and this bed does it. →

“Restonic ComfortCare - 407843 (Love my new Restonic bed from Crazy Jay's)”

• The Restonic ComfortCare line by Restonic

Posted by Chris from Wichita, KS on October 19, 2019

Best bed I've ever owned. Price was fair, service was amazing and delivery was on time and very professional. I wouldn't shop anywhere else. Crazy Jay's Furntiure & Sleep Shop found me the perfrect mattress at the perfect price. →

“Innova Sleep - 431371 (Great bed with massage features)”

• The Innova Sleep brand

Posted by Cindy from Opelousas, LA on February 6, 2020

The bed is really great and Innova has always responded promptly to any issues that I have had either via email or phone...I have no complaints about the company but the mattress is sagging in the middle but that maybe because my mother had kept the head of the bed ... →

“iSleep - 434587 (Outstanding warrantee support & Customer Service!)”

• The iSleep brand

Posted by Dan from Sterling, VA on February 16, 2020

We purchased our first iSleep King bed approximately 18 years ago and loved it! I prefer my bed to be firm, my wife prefers softer. The mix of bed 'technologies' works great - providing adjustable firmness, very comfortable and luxurious feel while lying down. We slept more comfortably and more ... →

“Charles P. Rogers Estate 5000 Firm - 466334 (Best customer service & sleep)”

• The Estate 5000 Firm model from the Charles P. Rogers Estate 5000 line by Charles P. Rogers

Posted by Marguerite from Punta Gorda, FL on July 10, 2020

I purchased this brand mattress after reviewing every one on the market. After careful thought, I made my final decision and with the help of Thomas at Charles P Rogers & Co. this was it. It was the best decision I ever made. Thomas made the process seamless and I ... →

“Symbol - 487236 (Very Happy)”

• The Symbol brand

Posted by Linda from Mount Dora, FL on October 9, 2020

Symbol Mattress Customer Service is awesome. Had a few questions and issues, they took care of everything! Thank you. →

“Nectar - 498917 (BEST CUSTOMER SERVICE)”

• The Nectar brand

Posted by James W from Westlake, OH on December 8, 2020

Based on Nectar’s extraordinary return policy I expected good customer service - but not this good! Honestly, it was the best customer service I ever experienced. I ordered the wrong mattress, but didn’t know it until it arrived. I called Nectar and told them about my mistake. Their rep was ... →

“Bear Hybrid - 504793 (Stuck when turning)”

• The Bear Hybrid model by Bear

Posted by Lee from Durham, NC on January 9, 2021

Good customer service. Thought I’d love this bed but as a combination sleeper, I often feel stuck in a rut. I’m 115#,5’5”and 66 years old. Found I was not looking forward to wandering all over my king size bed every night. After 45 days, it is going back. →

“iSleep - 507043 (Super warm in a Cold state)”

• The iSleep brand

Posted by Michelle from Yutan, NE on January 19, 2021

We have had our iSleep for 6 years. This was an investment to us. My temperature control box stopped working. I live in NE, it's January and I'm little so I need that extra heat. I emailed the company this am, and within 15 mins, probably less, the President of ... →

“Brooklyn Bloom Hybrid - 510618 (Supportive, But Too Firm...& Greenwashing)”

• The Brooklyn Bedding Bloom Hybrid line by Brooklyn Bedding

Posted by Valerie from Pacoima, CA on February 6, 2021

The company was good with returns. They did not hassle me or make it difficult, no delays in processing the return. The mattress seemed well made and the spring system seemed good & supportive. However, it was too firm in the hip area for side sleeping & caused some pressure ... →

“Spink & Co Preston Plush - 523135 (Very satisfied! Excellent purchase!)”

• The Preston Plush model by Spink & Co

Posted by Steve from Brunswick, ME on April 14, 2021

My partner and I have owned this mattress for three months and we both agree that we sleep much better. He is completely free of back pain when he wakes up. I have hip bursitis on my right side, and while the mattress has not resolved this issue, I find ... →

“Posh + Lavish Relax - 523176 (Had a problem, but P&L took care of it)”

• The Relax model from the Posh + Lavish All Latex line by Posh + Lavish

Posted by Mark from Boise, ID on April 14, 2021

We purchased the mattress but the company we bought it from put the wrong box springs and the mattress became warped. P&L replaced the mattress once confirming we had a proper platform moving forward. →

Complaints for Customer Service

“Pure Talalay Bliss - 2299 (Good for a year!)”

• The Pure Talalay Bliss brand

Posted by Robert B from Charleston, SC on December 8, 2012

In one year the bed was so soft you could push it way down with two fingers. It got to a point that our backs were in extreme pain. We contacted tyre company and was told someone would come out to look at it. I waited for an entire month ... →

“Englander - 2007 (Sagging Nightmare!)”

• The Englander brand

Posted by Chris N from Monson, MA on August 6, 2012

We paid $3,000 for a King size with a pillow top and their box springs in 2008-09. In less than a year it started to sag. It is now sagging more than 3 inches. I have to "roll up" the ridge to get out of bed. I called the Englander ... →

“Airsprung - 1992 (Airsprung Birghton lousy mattress)”

• The Airsprung line by International Bedding
• Purchased from Mattress 1 One

Posted by Susy M from Cumming, GA on July 26, 2012

Last August 11th I helped my elderly aunt buy three Airsprung Brighton beds in Miami at a local store, Mattress1 One. The bed they had on the floor was really good and firm. I do not live in Miami and so wasn't there when they delivered the beds on the ... →

“Serta Trump Home - 44922 (HORRIBLE MATTRESS DEVELOPING BAD IMPRESSIONS)”

• The Serta Trump Home line by Serta
• Purchased from QVC

Posted by Rebecca G from Dodge City, KS on February 17, 2016

This mattress was purchased in April of 2015 and it has already began developing sink holes where my husband and i sleep if you roll to the middle it is much firmer. Horrible design not even close to luxury. Do not waste your money on this one. We paid $1,400.00 ... →

“Park Place - 1887 (Worst two mattresses ever made)”

• The Park Place brand

Posted by Dick P from Mansfield, TX on May 10, 2012

To begin, I rarely write review unless I am really excited or upset. And I give it alot of thought prior to posting. Secondly, I travel for a living, and sleep perfectly every night in a different hotel. So, as you can see, I am not a picky sleeper. Now ... →

“Pure Talalay Bliss - 2345 (Aches and pains)”

• The Pure Talalay Bliss brand
• Purchased from Siesta Sleep Works

Posted by David D from Astoria, NY on December 30, 2012

I was so looking forward to receiving my new Mezzanine mattress and 3" slow response active fusion topper. I previously had an "S" brand mattress with built in topper which after only 2 years has sunk in in the middle (the fiber fill material shifted outward) making some nights less ... →

“iSleep - 1254 (Absolute Garbage and Not worth the money)”

• The iSleep brand

Posted by Dawn D from Portland, OR on December 13, 2010

First off, it is really stupid to only get this mattress through a doctor or chiropractor. My chiropractor recommended the mattress to me based on someones review so I called and talked to the salesman. They base the bed on each person so they say, they take height and weight ... →

“Englander - 1300 (Over 2 1/2 in sag and on only 2 years old)”

• The Englander brand
• Purchased from Scott's Furniture (Cleveland, TN)

Posted by Jennifer M from Athens, TN on January 13, 2011

purchased the "top of the line" available at our local furniture store, Scott's Furniture in Cleveland, TN, paying over $1500 for a queen size mattress set from Englander with the then "new" Bamboo cover that "wicks" moisture away providing a better night's sleep. They failed to mention that while the ... →

“Serta iComfort Genius - 2369 (Customer Service Sucks)”

• The Genius model from the Serta iComfort line by Serta
• Purchased from America's Mattress

Posted by Bob M from Wilmington, NC on January 11, 2013

Good mattress but in today's day and age, if you spend 2k, you should have wonderful customer service from a central location, not a local sales rep. →

“Sleeptronic Royal Rest - 2113 (Famsa)”

• The Sleeptronic Royal Rest line by Sleeptronic
• Purchased from Famsa (Houston, TX)

Posted by Anthony R from Pasadena, TX on September 19, 2012

I still remembered the woman selling us this bed, OOoo is the best of the best, I highly recomend you getting this mattress is the best, yea the best of the nightmares after a few months. →

“Serta Vera Wang - 2170 (Wish I would have done more research!)”

• The Serta Vera Wang line by Serta

Posted by Jason F from Omaha, NE on October 19, 2012

My wife and I purchased a Vera Wang mattress for $2500 in April of 2011. It was less than 6 months before it started sagging pretty badly. We rotated the mattress as we were told to in their instructions, and it was still that bad. We contacted The Bedding Company ... →

“Dormeo Serenite ZenBed - 44984 (i had a really hard mattress for years, was due for a new...)”

• The Serenite ZenBed model by Dormeo
• Purchased from Sit n Sleep (Culver City, CA)

Posted by Mary J from Culver City, CA on February 17, 2016

i had a really hard mattress for years, was due for a new one. waking up in pain, back and neck, prior condition. went to local mattress store and was desperate for relief, originally purchased tempurpedic rhapsody breeze, i was on a 3 mo trial no fee return,started to have ... →

“Saatva Classic 14.5" Luxury Firm - 2233 (Totally Impressed)”

• The 14.5" Luxury Firm model by Saatva
• Purchased from Saatva

Posted by Iv C from Lake Oswego, OR on November 14, 2012

I am totally impressed with the company as reflected in the email I wrote to Ed Brians at Saatva: "Dear Ed, I've been meaning to write ever since you called me last week about the bed we purchased...you have restored my Faith! Thank you so very much for your kindness ... →

“Park Place American Comfort - 2238 (Trash)”

• The Park Place American Comfort line by Park Place
• Purchased from Nothing But Beds

Posted by Bob H from Blairsville, GA on November 16, 2012

I bought this Bed at Nothing But Beds in Murphy NC. The owners step daughter told us this bed even though a pillow top would keep it's firmness because it had more coils than other mattresses. What a mistake we made, we believed her. By three months time the bed ... →

“Beautyrest - 2247 (Plush Simmons Mattress cave in)”

• The Beautyrest line by Beautyrest
• Purchased from Macy's

Posted by Darissa H on November 19, 2012

I had always slept in a Simmons bed since I was a child. My parents and grandparents never brought another brand of matters because my family believed “It was worth buying a Simmons for its reliable quality.” I got married last year and obviously I told my husband our mattress ... →

“Serta iComfort Savant Plush - 2284 (I regret the purchase of my iComfort)”

• The Savant Plush model from the Serta iComfort line by Serta
• Purchased from Bedmart (Chandler, AZ)

Posted by Sharon S on December 2, 2012

I am so dissapointed in my $2,000 iComfort bed and even more dissapointed in the level of customer service from Serta. I am playing by Serta's warranty rules yet after numerous calls and visits to the store where we purchased it, and two calls to Serta, my husband's side is ... →

“Stearns & Foster Latex - 2518 (double hammock)”

• The Stearns & Foster Latex line by Stearns & Foster

Posted by Mrs A from Calgary, AB on March 2, 2013

I would never recommend this bed or Sleep Country to anyone. Huge waste of money, so TERRIBLY ncomfortable around the one year mark, sore backs, necks, hips... Sleep Country sent out a 'technician" who used a level and ruler, that has no real measuable pressure to make the 'reading' accuarate. ... →

“Aireloom - 2520 (Sagging on both sides up to 11/2")”

• The Aireloom brand
• Purchased from Best Mattress

Posted by Gary M from Mesquite, NV on March 3, 2013

Air Loom Mattress Co. (E.S. Kluft & Company) warrantied the first mattress and we upgraded to the Carlton East King firm with the understanding that a $2700.00 mattress would perform to the company and my standards. Not so, after only 110 nights of use the same situation of sagging occurred. ... →

“Englander - 2524 (lumpy in lubbock)”

• The Englander brand

Posted by Marcia C from Toledo, OH on March 5, 2013

extremely horrible mattress and company,you will need a lawyer, this company's warranties aren't worth the paper their written on,no customer loyalty,company customer service not helpful →

“Simmons Beautyrest Classic - 2177 (hang on to your money)”

• The Beautyrest line by Beautyrest

Posted by Cammy W from Mountlake Terrace, WA on October 21, 2012

Don't ever buy a ": just returned today after only one night" there's nothing wrong with it you just don't get the 100 days to try out bed. BAD move on my part. They sent it back because is sagged and was lumping, All I wanted was an exchange, Oh ... →

“Beautyrest - 2430 (Poor value for the money)”

• The Beautyrest line by Beautyrest
• Purchased from Snooze Mattress Company

Posted by Theresa H from Saint John, NB on January 30, 2013

This mattress did not hold up. Sags after 5 years and pillow top sags to one side with indentations around edging. Very poor customer service. I was flatly refused any compensation It is garbage after 5 year. Buy at Sears, Don't buy from a mattress gallery →

“iSleep Sleep Adjustment Bed - 1636 (The sink hole bed )”

• The Sleep Adjustment Bed model by iSleep

Posted by Kristi T from Waterloo, WI on September 18, 2011

I can not begin to tell you how disappointed I am in this bed. We have had this bed for four years and have tried to make it work, especially after spending $3,000.00 dollars! I too, trusted our chiropractor's advice and truly wanted to believe this was going to help ... →

“Serta iSeries Moonlit Dream Tight Top Cushion Firm - 2259 (Mattress size is not correct!)”

• The Moonlit Dream Tight Top Cushion Firm model from the Serta iSeries line by Serta

Posted by Christie S from Ladera Ranch, CA on November 23, 2012

I bought the iseries from Macy's in July. I was converting a queen size frame to a California king, so I had to measure the mattress. Cal. King is supposed to be 72x84. This measured 70x82. When they replaced it, again it was 70x82. When I contacted Serta, they told ... →

“Summerhill & Bischop - 2620 (Dreadful product/worse customer service)”

• The Summerhill & Bischop line by Ortho

Posted by Joyce C from Whittier, CA on April 14, 2013

Initially this mattress was quite comfortable. Now, just about two years later it is sagging in the middle and lumpy on the edges. Never had back pains on mattresses owned for 10-20 years. Now sleeping is very uncomfortable. When I complained to Ortho from whom this was purchased got NO ... →

“Kluft - 2646 (Most costly mistake ever)”

• The Kluft brand

Posted by Roberta P from Rochester, MI on April 29, 2013

When I tried the bed in the store I had never felt anything so comfortable. From the very first night and ever night I had it, I slept better than I ever have. Then I found some small holes in the top and side,,,no big deal I just thought they ... →

“Carolina Mattress Guild - 2690 (RIP-OFF!!!)”

• The Carolina Mattress Guild brand
• Purchased from Rooms To Go

Posted by Car U from Midland, TX on May 26, 2013

I purchased this mattress because i wanted a firm bed that did not sag and give me lower back aches. The first month it was fine but from then on it's only gotten worse! I sleep alone and it doesn't matter what side i sleep on I still end up ... →

“Sleep to Live 800 - 2727 (Rip-Off)”

• The 800 model from the Sleep to Live line by Kingsdown
• Purchased from Kittle's Furnishings (Indianapolis, IN)

Posted by Nelly S from Indianapolis, IN on June 20, 2013

Worst POS bed I've ever been suckered into buying and by far the most expensive. This overpriced mattress gets hot and STAYS hot even when I go back an hour later to make the bed it is still warm! We've had it barely a year and we have the sagging ... →

“Boyd - 2762 (Comfortable but SCARY)”

• The Boyd brand

Posted by X G from Stow, MA on July 10, 2013

We ordered this bed on 6/5/13. There appears to only be 1 customer support person and she is AWFUL. She does not return calls, emails or txts. She will not let you talk to her manager. The bed finally came 30 DAYS LATERr after being back-ordered (un-be-knowst to us). It ... →

“Gold Bond - 2793 (Disappointed in Happy Valley)”

• The Gold Bond brand

Posted by Joanne L from Bellefonte, PA on July 24, 2013

Looked for a mattress with no off-gassing due to allergies. There is 120 lbs difference between myself & my husband. We wanted support as well. This mattress has no off-gassing and my headaches have diminished but the support is very disappointing. I have to hug the edge while sleeping to ... →

“Carolina Mattress Guild Nature's Image Radiant Firm - 2849 (Worst bed and company the world: Carolina Bed and Sleepys)”

• The Radiant Firm model from the Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild
• Purchased from Sleepy's

Posted by E Q from Danbury, CT on September 2, 2013

I hate this mattress with a passion. I wake up with horrible back and neck pains. I bought a Carolina Radiant Firm mattress and boxspring in June and only after a few months it sagged. The bed inspector came to measure it and the results came back at 1 3/8". ... →

“TEMPUR-Simplicity Medium - 2856 (very unsatisfied)”

• The Simplicity Medium model from the TEMPUR-Simplicity Collection line by TEMPUR-Pedic

Posted by Kenneth B from Alexander, NY on September 10, 2013

Is very hot when sleeping wake up often soaked from sweat and have to get up a few times a night to cool off. I keep my temprature at 68 degrees and still have this problem. When you call customer service and they don't want to hear a thing you ... →

“Simmons Beautyrest Recharge Classic Pontevedra - 2879 (Worst mattress and purchase I have ever made.)”

• The Pontevedra model from the Beautyrest line by Beautyrest
• Purchased from Rooms To Go (Boca Raton, FL)

Posted by Suzy F from Boca Raton, FL on September 21, 2013

I have never heard of buying a mattress and have it sink down in just two weeks. I called RTG and they sent a technician out to examine it. They replaced the mattress and I had worse problems with the second one. The entire edge sinks in a maybe 6". ... →

“Bemco - 2965 (Terribgle mattress ; terrible customer service)”

• The Bemco brand

Posted by Phyllis B from Charleston, IL on November 14, 2013

We bought TWO Bemcos, one for our room and one for guests. The mattress in our room, after only one month is showing "body bumps". The one in the guest room has a strong chemical smell. Still smells 3 weeks later. When we called the plant manager in Springfield, IL ... →

“Stearns & Foster - 3002 (NO Heaven Way too soft TOO HOT)”

• The Stearns & Foster brand

Posted by Linda & from Barrie, ON on December 20, 2013

Purchased at the Brick. Highly suggested from sales. rep. for me for my fibromyalgia. I went away from the coil mattress thinking there may be breakdown with coils lifting up through the foam. She geared me to all foam. Told me it will conform and give me much more pain ... →

“Octaspring 5500 - 3036 (WORST customer service ever)”

• The 5500 model from the Dormeo Octaspring line by Dormeo

Posted by Stacey R from Escondido, CA on January 6, 2014

Let me say first that I would never jump straight to a scathing review without first trying to work things out with the company. However, I have tried over the course of months to resolve issues to no avail, so I think it is important that people know what they're ... →

“Symbol Comfort Innovations Galileo Plush - 3093 (DO NOT BUY)”

• The Galileo Plush model from the Symbol Comfort Innovation Series line by Symbol

Posted by Anna M from Bloomington, IL on January 31, 2014

This is the most awful mattress I have EVER slept on. After only six months it is starting to sag. The company will not offer a refund, or discount. They also will not cover it under any warranty because the sag has to be two inches deep. Of course, by ... →

“Pure LatexBliss Pamper - 3102 (miserable in Roswell GA)”

• The Pamper model from the Pure LatexBliss Natural Latex Collection line by Pure Talalay Bliss

Posted by Dawn from Roswell, GA on February 6, 2014

Sold under the impression it was ok for me; I have had back surgery & only wiegh 113..if she had said this is a FIRM mattress-I would have declined. I spent all my money-hoping this would be my last mattress (69 yrs old) Dealer has been very cold, and never ... →

“Gold Bond Sacro-Support Premier Florence Plush - 3122 (AWFUL!!!!!!)”

• The Florence Plush model from the Gold Bond Sacro Support line by Gold Bond

Posted by Dana R from Bingham, ME on February 20, 2014

We had a couple of Gold Bond mattresses. They are terrible. They sink in the middle. Customer service is terrible. We spoke to the sales rep for this area, sending him pictures of the dip in the mattress and he never got back to us. Sent an email to Gold ... →

“Sealy - 3182 (Worst 1500 ever spent)”

• The Sealy brand
• Purchased from Leon's Furniture (Whitby, ON)

Posted by Sue L from Ajax, ON on March 28, 2014

Do not ever believe Sealy will honour "customer satisfaction" . Our Sealy is less than 2 years old, was comfortable, something has happened to each side of the top mattress. Not the pillow top but the actual mattress. When you lay on it you sink with no support, there is ... →

“Isoform - 3209 (Mattress topper, great - service, not so great)”

• The Isoform brand

Posted by Greg from Yorba Linda, CA on April 16, 2014

This is our second Isoform topper. Bought a 3" queen topper over 3 years ago. Comfortable adding more life to our mattress. This time took about 3 or 4 attempts just to order online. Website insisted on setting up an account. Didn't recognize account from 2 years previous but said ... →

“Corsicana - 3214 (BEWARE...DO NOT DEAL WITH THIS COMPANY)”

• The Corsicana brand

Posted by D B from Buford, GA on April 19, 2014

Corsicana bedding. What a piece of Crap for a mattress. It only took us 8 months to get a mattress replaced that was 2 years old and junk. The sides broke down and they made us jump through hoops just to get a new one sent. Then the salesman in ... →

“Restonic - 3947 (Reocemmended by local they stand behind it NOT TRUE)”

• The Restonic brand

Posted by J from Katy, TX on August 29, 2014

Bed has obviously dividits and area where the mattress just sunk in . This was apparent within two weeks of buying. There were oblvious sunken areas and crates reminded me and my teenage sons friends who laughed seeing it of the moons service →

“PedicSolutions 12" Memory Foam - 3616 (Beyond Disappointed)”

• The 12" Memory Foam model by PedicSolutions
• Purchased from QVC

Posted by Joycee from Crofton, MD on July 17, 2014

I paid over $800 f/this mattress that only lasted 3 1/2 years. Not sure if this is an issue of memory foam or the company, but the memory of your body never goes away and you find yourself sleeping in a hole. My back and hip is hurting constantly. Wish ... →

“Origins - 3624 (Broke down in less than 6 months)”

• The Origins line by International Bedding

Posted by Jesse from Scottsdale, AZ on July 20, 2014

Expensive, Huge "Crater" body impressions, Lumps developed, Store didn't want to take it back, Broke down extremely quickly. Appears cheaper materials for an expensive retail cost. Definitely not satisfied. Store gave me a really good price and was helpful when shopping but didn't seem to want to return the mattress. ... →

“Pure LatexBliss Nutrition - 3625 (I'm with J I from Simcoe. Painful, overpriced, and no help)”

• The Nutrition model from the Pure LatexBliss Natural Latex Collection line by Pure Talalay Bliss
• Purchased from Beds Unlimited

Posted by Brandon from Santa Clarita, CA on July 20, 2014

I too went over my budget to buy what was supposed to be the answer to all my sleep needs. What felt ok in the site feels rock hard and uncomfortable in my home. I couldn't afford the restocking fee, was told I needed was to break the bed in, ... →

“Pure LatexBliss Nature - 3628 (This bed is way too hard. )”

• The Nature model from the Pure LatexBliss Natural Latex Collection line by Pure Talalay Bliss
• Purchased from BiltRite Furniture (Greenfield, WI)

Posted by Jule from Milwaukee, WI on July 22, 2014

I purchased the Pure Latex Bliss (Nature model) bed 4 months ago thinking that is would be more supportive and comfortable than a memoryfoam, because, it uses the pressure of the body to support rather than heat like the memoryfoam. Now I am so sorry that I bought the latex ... →

“Jamestown - 3629 (Poorly designed, spring box makes creaking noise )”

• The Jamestown brand

Posted by Peter L from Lyons, NY on July 22, 2014

I bought king size mattress and spring boxes from the Jamestown Mattress Co, couple month later it started making creaking noise. Called the company they replaced the boxes it turned out to be the same story. I looked inside the boxes and the planks are thin, cheap material with cardboard ... →

“None - 3910 (HORRIBLE BED, HORRIBLE WARRANTY, HORRIBLE CUSTOMER SERVICE)”

• Purchased from Home Sleep Home (Mesa, AZ)

Posted by Laura H from Mesa, AZ on August 12, 2014

Companies used to have respect for their customers. There was customer service & warranties were honored. Today it's "SHUT UP & GIVE US THE MONEY & BE HAPPY YOU GET ANYTHING IN RETURN!" Visco memory foam is designed to wear out quickly. It befits the manufacturer, not the customers. I ... →

“Ikea Sultan Hallen - 3934 (Great bed terrible store)”

• The Sultan Hallen model by IKEA
• Purchased from IKEA (San Diego, CA)

Posted by Bill Z from San Diego, CA on August 21, 2014

I have gone through five beds in two years. The IKEA Halen is a God send for people who like a firm mattress but also need good circulation below the waist. LOL get your mind out of the gutter. What I meant is most firm mattresses will actually numb my ... →

“Serta Perfect Sleeper 75th Anniversary Varden Firm - 3665 (Just don't buy it)”

• The 75th Anniversary Varden Firm model from the Serta Perfect Sleeper line by Serta

Posted by Doug on July 30, 2014

The mattress lost its comfort after 3 weeks and memory foam developed amnesia and died from Alzheimer's. Don't waste your money or time on it unless you like the struggle to get warranty service thru call centres in India or wherever they are. →

“Serta - 3686 (Not worth the money)”

• The Serta brand
• Purchased from Gardner White Furniture

Posted by Bennie H from Southfield, MI on August 1, 2014

We call customer service about our bed that one side didn't have any support they came out but didn't do anything. So now we have to buy a new bed. →

“Symbol - 3943 (Horrible experience do not purchase this mattress)”

• The Symbol brand

Posted by Marie from Trimble, MO on August 26, 2014

We purchased a Symbol mattress in March 2013. After 3 month we experienced indents of 1 inch in the mattress were our bodies made contact. I contacted the manufacturer and was told the indents had to be 2 inches. I have never had problems with my back before, Since I ... →

“Serta iSeries Commendation Pillowtop - 3796 (Mattress Dissatisfaction)”

• The Commendation Pillowtop model from the Serta iSeries line by Serta
• Purchased from Gardner White Furniture

Posted by Teressa W from Oak Park, MI on August 6, 2014

We returned an I Comfort mattress as it was too soft. Gardner White's mattress warranty allowed us to return the mattress for another at no extra charge. We explained to the salesman hat we needed a firm mattress. The salesman appeared upset the we returning the I Comfort mattress. We ... →

“Serta iSeries - 4108 (Within one week of sleeping on bed I was in worse pain)”

• The Serta iSeries line by Serta
• Purchased from Gardner White Furniture

Posted by Caroline M from Clarkston, MI on September 19, 2014

I went back to the store to talk to the salesman about switching out the bed (in a wheelchair) and was made to feel like I was bothering the salesman and told it would go against his record and made to feel bad.I am a 72 year old woman with ... →

“Serta Perfect Sleeper Messenger Bay Plush - 16680 (Serta Messenger Bay Plush = SUCKS)”

• The Messenger Bay Plush model from the Serta Perfect Sleeper line by Serta

Posted by Julie from Forney, TX on July 9, 2015

I purchased my mattress at JCPenney. It is less than 5 months old. It has a hump in the middle of the mattress. With this hump in the middle it causes you to roll and sleep on the edge of the mattress. JCPENNEY does not want to help with this ... →

“Simmons Beautyrest Elite Smyrna Luxury Firm Pillowtop - 16910 (Terrible Durability)”

• The Smyrna Luxury Firm Pillowtop model from the Beautyrest line by Beautyrest

Posted by Crystal from New Market, MD on July 13, 2015

We've had to replace this twice already mattress within 4 months of sleeping on it because the top layer of material became detached from the rest of the mattress resulting is lumps all over the bed. Simmons replaced it the first two times but now refuses stating insufficient bed frame ... →

“Natura Air - 4300 (Unacceptable)”

• The Natura Air line by Natura
• Purchased from Jordan's Furniture (Avon, MA)

Posted by Paula from Cohasset, MA on November 16, 2014

I purchased this a year ago…The center sags incredibly, and is causing back pain. The retailer no longer carries the brand and won't send anyone out to inspect the mattress. The mattress company sent me all kinds of directions on taking pictures (which meant taking the bed apart---with a bad ... →

“Simmons W Hotels Pillow Top - 4224 (Warranty not honored!)”

• The W Hotels Pillow Top model by Beautyrest

Posted by Stacey from Boxford, MA on October 9, 2014

Our king size W Hotel Bed by Simmons from Sleepy's arrived on 6/16/13. We had slept on them in hotels and loved them. However, this one seemed a little off from the beginning but we thought perhaps it was just a matter of breaking it in. Unfortunately, a year and ... →

“Kingsdown Duet - 4226 (Kingston Bed is slanted on one side )”

• The Kingsdown Duet line by Kingsdown

Posted by Stokes M from Mount Vernon, OH on October 9, 2014

We bought a kingsdown mattress. I noticed that one side seemed slanted and I felt like I was rolling off the side. We had a inspector come out from Kingsdown who indicated that the bed was in fact 1" lower on one side of the bed. You can actually see ... →

“Simmons BeautySleep - 4245 (poor quality for paying almost 2K dollars)”

• The Simmons BeautySleep line by Beautyrest
• Purchased from Mattress 1 One (Davie, FL)

Posted by Cornelius G from Fort Lauderdale, FL on October 21, 2014

I purchased a mattress and some other items, for a total of $1,684.34 from the south university store in Davie less than 90 days ago. The mattress was dropped off with my wife when delivered, and she was not asked to inspect it. We recently discovered that a portion of ... →

“Sealy Posturepedic Signature Series - 97430 (Will never buy a Sealy again.)”

• The Sealy Posturepedic line by Sealy

Posted by Todd from Columbus, OH on December 4, 2016

This mattress began sagging in the middle less than 6 months after I purchased it and the matching box springs from Sleep Outfitters. I weigh 175lbs and I tend to sleep on my side. There was no way this pillow top mattress should have been sagging as bad as it ... →

“King Koil - 4325 (mattress sags 1 inch after 4 months.)”

• The King Koil line by King Koil

Posted by Barb from Trenton, MI on December 5, 2014

King koil will not do anything about this matress. They said it would have to be at least 1 1/2 inch of sagging! THAT IS UNACCEPTABLE. I have a mattress over 25 years old with NO sagging. This was an expensive mattress and I would expect better customer service than ... →

“Pure LatexBliss Beautiful - 4336 (worst warranty and customer service ever.)”

• The Beautiful model from the Pure LatexBliss Natural Latex Collection line by Pure Talalay Bliss

Posted by Jason from Windsor, VA on December 10, 2014

Bought mattress and a topper from these people and what a mistake. The mattress overpriced as you probably already know from other posts but a bit firm for me so bought the topper as well 400. After 6 months the zipper on the cover for topper simply fell off its ... →

“Pure LatexBliss World's Best Bed - 4553 (Very comfy, but broke quickly & they won't replace it)”

• The World's Best Bed model from the Pure LatexBliss Natural Latex Collection line by Pure Talalay Bliss
• Purchased from Sleep City (San Rafael, CA)

Posted by Whitney from San Anselmo, CA on December 23, 2014

So, my husband and I purchased the 3 inch mattress topper from a local store where they just sung the praises of Latex Bliss. At first I was in total heaven. It was the most comfortable thing I've ever slept on. When we've had housesitters stay, everyone comments on how ... →

“Simmons Beautyrest Recharge Classic Candace Plush - 4638 (Lumpy After 3 Months)”

• The Candace Plush model from the Beautyrest line by Beautyrest

Posted by Paulette on December 26, 2014

This mattress developed a major lump about 3" high, 6" wide and 18" long after only 3 months. Having problems getting warranty respected by retailer - had to contact manufacturer directly. What a rip-off →

“Five Star Moss Creek - 4697 (Poor Support- Forms large impressions)”

• The Moss Creek model by Five Star
• Purchased from Mattress Hub

Posted by Scott from Shawnee Mission, KS on December 27, 2014

Our King Size Moss Creek Pillow top mattress has been awful. It forms deep sleep impressions after 1 year and that makes you feel like you are sleeping in a valley. Unfortunately Moss Creek's warranty process hasn't been helpful in returning this mattress (no response) after 2 claim entry's online. ... →

“Eclipse - 12949 (Eclispe receives "F" rating from New Jersey BBB)”

• The Eclipse brand

Posted by Tom from Brick, NJ on May 11, 2015

Before you purchase an Eclispe Mattress and foundation check with the Better Business Bureau (“BBB”) of New Jersey you will see Eclispe Of New Jersey Eclispe International has received a “F” rating, the lowest rating the BBB gives to a company. It is my understanding the “F” rating was given ... →

“Five Star Callaway Euro Top - 13100 (horrible mattress)”

• The Callaway Euro Top model by Five Star

Posted by E on May 14, 2015

Off gassed, smelled horrible for 3 weeks, could not use it, had to air out, then within 3 weeks hips and shoulders hurt and left impressions ..JCP , 5 months alter being notified sent someone to measure mattress! How it measures and how it sags when lying on it re ... →

“Simmons Beautyrest Recharge Classic Candace Luxury Firm - 14014 (Replaced THREE times!!)”

• The Candace Luxury Firm model from the Beautyrest line by Beautyrest

Posted by K on May 27, 2015

Third replacement mattress now has a huge bump in the middle. I have called company 2 times and left messages. No return calls. Tried claim form on line through NFM, does not go through!!! VERY frustrated will never have another mattress from them again. →

“Simmons BeautyRest Arrowind Firm - 342561 (didn't last)”

• The Arrowind Firm model from the Beautyrest line by Beautyrest

Posted by paul from Dallas, TX on January 4, 2019

10 year warranty doesn't really mean much. Bought at Mattress Firm. They tell you to go to website, submit pictures and they will get back to you.. never happens. Mattress lasted 6-7 years. unless visible sagging (take a picture with a broom handle across bed) they cant help you. →

“Southerland Collection - 6996 (Ridiculous service and quality)”

• The Southerland line by Southerland

Posted by Kan from Reno, NV on January 26, 2015

Never eveer nuy this product Bought one 8 months ago and it make sound like a donkey. claimed for warranty and it got denied I will buy a air mattress but not this brand New house to sort now and will not go near this brand - absolutely shocking worse ... →

“Kathy Ireland European Country Porte de Jardin Pillowtop - 14027 (sinking on both sides months after purchasing)”

• The Porte de Jardin Pillowtop model from the Kathy Ireland by Therapedic line by Therapedic

Posted by Sheila from Heathsville, VA on May 27, 2015

I have 2 3.5 inch dents in the mattress, and our backs are killing us. No help from company, an unfortunately we don't have money to replace right now. Horrible mattress!! →

“Serta iComfort Insight - 15690 (awful)”

• The Insight model from the Serta iComfort line by Serta
• Purchased from Raymour & Flanigan (Lake Grove, NY)

Posted by Jessica from Coram, NY on June 27, 2015

we purchased this bed from the store in july 2014. when we tried this in the showroom, we were over the moon. after a few years with an innerspring that just wasn't doing it, this was absolutely wonderful. what arrived at our door was a totally different story. it was ... →

“Englander Energy Health - 7423 (Do not buy an Englander Bed)”

• The Englander Energy Health line by Englander

Posted by J D from Arroyo Grande, CA on February 5, 2015

This bed has a good written guarantee, but the company has their own description of what unacceptable means. The bed has a large hump in the middle about three inches high, separating man and wife. The company says this is natural and not to be an issue. They refuse to ... →

“Southerland Collection - 8584 (Worst mattress I have ever purchased.)”

• The Southerland line by Southerland
• Purchased from Bassham Furniture (Fallon, NV)

Posted by Stacey from Ely, NV on February 23, 2015

This mattress started sagging two weeks after purchase, both sleeping sides of the bed had deep troughs in it causing both my husband and I back pain and lack of sleep. I took it back to the furniture store where I purchased it from after 2 months, to be treated ... →

“Corsicana Harmony Canberra Pillowtop - 8655 (Avoid Carsicana Cranberra)”

• The Canberra Pillowtop model by Corsicana
• Purchased from Arkansas Furniture (Hot Springs, AR)

Posted by Wayne from Hot Springs National Park, AR on February 25, 2015

Cheaply constructed, doesn't hold up, factory offers zero warranty assistance, refers you back to dealer so they can try to sell you another one under the guise of a prorated warranty. →

“Serta iComfort - 15755 (warranty is not what they proclaim)”

• The Serta iComfort line by Serta

Posted by Elaine D from Lakewood, WA on June 27, 2015

my mattress 1800$ just for the mattress in 3 years has significantly sagged i paid them 35$ to come out and see it the guy in front of me measured a sag of 7 inches deep into the bed and 4 inches high. when they came out he took some ... →

“Spring Air Back Supporter Night Plush - 9410 (No. Just no.)”

• The Night Plush model from the Spring Air Back Supporter line by Spring Air

Posted by Irene from Bel Air, MD on March 10, 2015

I spent $1000 on a spring air mattress expecting it to help me sleep better and last LONGER THAN A FEW MONTHS.I've tried to have them replace it but they tell me that almost an inch sagging in the middle is normal body impression after only A FEW MONTHS. They ... →

“Purple Hybrid Premier 4 (f.k.a. Purple.4) - 342619 (The cable company of mattresses)”

• The Purple Hybrid Premier 4 model by Purple

Posted by David from Portland, OR on January 4, 2019

Do not buy anything from Purple. The mattress is not comfortable for starters. It also weighs 200 pounds so moving it by yourself is impossible. But it is the company itself that is truly horrible. They could be rude, dismissive, and incompetent. They made returning the mattress very difficult compared ... →

“NordicRest - 9578 (NordicRest is owned by American Freight)”

• The NordicRest brand
• Purchased from American Freight

Posted by Edward from New Albany, OH on March 13, 2015

American Freight sells total garbage. Their products are the lowest of the low, and Nordic Rest is a total ripoff. →

“Sealy 4000 Pillowtop - 10405 (Worst bed I have ever owned!)”

• The 4000 Pillowtop model by Sealy

Posted by Kevin V from Decatur, IL on March 25, 2015

Bed was great for the first 6 months, then it started sagging real bad. Called sealy and they said it had to be over 1 1/2" to be bad, ours was just over a inch so they said that was normal. So now we have abed with craters in it ... →

“iSleep Sleep Adjustment Bed - 10770 (Terrible bed. Did not honor refund either.)”

• The Sleep Adjustment Bed model by iSleep

Posted by Kari from Rock Springs, WY on March 31, 2015

Called Isleep because my chiropractor claimed it was a great bed. Talked with the salesman, Lynn, about the bed for a bit and asked if it came with a metal frame so we wouldn't have to go buy a new one, Lynn stated it did. Received bed, metal frame was ... →

“Pure LatexBliss Ultimate - 16535 (Poor Customer Service)”

• The Pure LatexBliss line by Pure Talalay Bliss
• Purchased from Bed Pros (Brandon, FL)

Posted by Brian from Brandon, FL on July 7, 2015

Purchased a Nature series bed. Was delivered a Nature Romance. Tried to call Latex Bliss customer service to find out the difference. Bed Pros couldn't tell me. I questioned because the bed seems much more firm than the one on the showroom floor. I've call six plus times and no ... →

“Select Foam - 18274 (Consumers Beware!)”

• The Select Foam brand

Posted by Margaret from Castro Valley, CA on August 2, 2015

This is not the company you want to do business with. Check out their competitor first. Look at Tempur-pedic and Saatva , you’ll be glad you did in the long run. They got the best reviews. Pls check Consumer Reports on buying a new mattress. The mark-up is huge as ... →

“Aireloom Handcrafted - 18691 (It's a SICK joke!)”

• The Aireloom Handcrafted line by Aireloom

Posted by Andrew from Minneapolis, MN on August 7, 2015

Way too much money for a terrible quality mattress. Right from the beginning it's been night after night of restless sleep and every morning when my wife and I wake up we have terrible back pain. Would not give to a homeless man I would feel terrible for him. It ... →

“Beautyrest - 120493 (poor quality and no customer service)”

• The Beautyrest line by Beautyrest

Posted by Robert from Tulare, CA on February 23, 2017

WARNING do not buy anything from this company they do not even respond to your complaints. A one star rating is too high →

“Therapedic - 92337 (Terrible company to deal with)”

• The Therapedic brand

Posted by Glenn from Media, PA on November 1, 2016

Store where I bought mattress went out of business, so I contacted the manufacturer directly. Over a 10 month period of me calling every few weeks only ONCE was my call returned. Deal offered for replacement was about the same as buying a new mattress from someone else, which is ... →

“Stearns & Foster Core Lily Rose Luxury Plush - 21117 (S & F Lily Rose- Like sleeping in a valley)”

• The Lily Rose Luxury Plush model from the Stearns & Foster Core Collection line by Stearns & Foster
• Purchased from Mattress Firm

Posted by Susan from Miami, FL on September 3, 2015

We have been very disappointed with the Sterns & Foster Lily Rose mattress. We notice the sagging less than a year after we got it (I only weigh 115 lbs). it is like sleeping in a valley. I would not recommend this mattress. It is very expensive and you cannot ... →

“Original Mattress Factory Orthopedic Euro Top - 318195 (Problems since it arrived)”

• The Orthopedic Euro Top model by Original Mattress Factory

Posted by Violet from Pittsburgh, PA on October 5, 2018

This mattress feels very different than the one I tried in the store. It's a king and needed to be folded in half in order to bring it to an upstairs bedroom. There is supposedly a spring in the center of the mattress and I don't know if that's what ... →

“Badcock Legends Signature Luxury Cloud - 84053 (Poor quality for price)”

• The Luxury Cloud model from the Badcock Legends Signature line by Badcock

Posted by Elizabeth from Tallahassee, FL on September 7, 2016

Told by salesperson they would have representative look at twice, no one ever showed up or even contacted us. Went to store and was told they would replace, still waiting, and waiting, etc. →

“Kingsdown Blu-Tek - 46250 (Great at first but does not last)”

• The Kingsdown Blu-Tek line by Kingsdown

Posted by Jason from Chino, CA on February 23, 2016

Bought a new mattress in 2016 because my blu-tek polar felt like it was 10 years old, saggy and lack of proper support. When I checked the tag I was surprised that I actually bought it in 2012. For $2500 it should have lasted much longer. Better off buying a ... →

“Simmons Beautyrest Recharge Alisa Luxury Firm - 92464 (Vivian Columbus, Ohio , Horrible Mattress.)”

• The Alisa Luxury Firm model from the Beautyrest line by Beautyrest

Posted by Vivian from Columbus, OH on November 2, 2016

We purchased a Beautyrest Recharge Mattress less than a year ago. The mattress is horrible and has caused many issues including pain. Initially we noticed how uncomfortable the mattress was. Secondly, noticed collapsing on each side where indentions began to appear. We immediately contacted the merchant and have been redirected. ... →

“Sealy Posturepedic Sedgebrooke 15'' Cushion Firm - 62878 (NEVER BUY FROM MATTRESS FIRM AGAIN!)”

• The Sedgebrooke 15'' Cushion Firm model from the Sealy Posturepedic line by Sealy

Posted by Lou from Flowery Branch, GA on May 31, 2016

Explained at length to salesman at Mattress Firm that we needed a very firm mattress as that helps our collective hip, neck and back pain. Found great one but he insisted it was known as "the brick" and very bad choice. At double its price he recommended this one..Insisted it ... →

“Purple Original - 132860 (Ice Box Fever! (terrible mattress))”

• The Purple Original model by Purple

Posted by Will H from Flat Rock, MI on April 5, 2017

I expected the bed to be warm and cozy. It was freezing and made my back hurt. It was freezing every night. I had to place TWO heavy quilts over me to keep warm. And even then I never was as warm as I was with a light sheet ontop ... →

“Nectar - 145172 (Nectar things you should Know)”

• The Nectar brand

Posted by Greta from Escanaba, MI on May 23, 2017

Took way longer than advertised to get mattress. Aready had credit card bill paid before mattress was even shipped. They gave a date for shipping then took another week for them to give any confirmation. Also was to receive two free pillows with purchase that never came and now Nectar ... →

“Serta Perfect Sleeper Elite Gentle Mist Firm Tight Top - 46307 (horrible mattress, the Serta and Macy companies are horrible)”

• The Gentle Mist Firm Tight Top model from the Serta Perfect Sleeper line by Serta
• Purchased from Macy's (Champaign, IL)

Posted by Lainey from Philo, IL on February 23, 2016

We have only had this mattress since October 2015. There is already a inch sag all the way across it. Serta will not warranty a mattress until it is 11/2 inch. We spent over $1200 for this mattress and had we known the quality we would not have purchased it. ... →

“Winston & Key Daybreak - 75424 (Customer service is terrible)”

• The Daybreak model by Winston & Key

Posted by Ruth from New Haven, IN on August 5, 2016

They say there is only a 50 day warranty now that there is something wrong with the bed. But whenI bought it they said there was a 5 year warranty.But American Mattress will not replace it. →

“Luxi One - 330207 (BUYER BEWARE: Garbage bed, Luxi does NOT honor 100-day trial)”

• The Luxi One model by Luxi

Posted by Michael from Cuyahoga Falls, OH on November 18, 2018

I was initially pleased with my purchase (a Luxi One full-size mattress), but after two months it began to lose its support and springiness (and very unevenly), leading to soreness and stiff necks in the morning. I contacted Luxi countless times over the course of 3 MONTHS to try to ... →

“Aireloom Platinum Preferred Meribel Streamline Luxury Firm - 342880 (Like sleeping in a hammock)”

• The Meribel Streamline Luxury Firm model from the Aireloom Platinum Preferred line by Aireloom

Posted by Tobe from Buna, TX on January 5, 2019

We thought we were buying the best "FIRM" mattress that money could buy, but I sink into it so much that I am sleeping in a hole. We put a thick yoga mat under the sheets to make it useable!! We only use it a few months out of the ... →

“Symbol - 345825 (Horrible bed)”

• The Symbol brand

Posted by Cheryl D from Mount Carmel, IL on January 15, 2019

The manufacturer of this bed is horrible & will make up & find any excuse not to uphold their warranty. My whole one side is blown out & sagging/dipping. Contacted symbol they found a reason not to replace this one even tho it's clearly a manufacturing problem. I've had this ... →

“Land and Sky - 145792 (Land and Sky lost sight of customer service)”

• The Land and Sky brand

Posted by doug from Spring, TX on May 25, 2017

I was in the waterbed industry years ago and have met the owner, Ron Larson,I have stayed near the bedding industry but have never gone away from flotation sleep. I have continued to recommend softside waterbeds and only Land and Sky. That now will change. Recent problem was basically ignored ... →

“Bear - 191289 (Has created pain Issues)”

• The Bear brand
• Purchased from Bear

Posted by Brian from Mason, OH on September 30, 2017

Thought I was buying a great product at a reasonable price. Instead has created horrible pain, as some said it would. Pins and Needles in arms and legs, back pain and overall horrible sleep since I have had. Although pleasant, horrible customer support. →

“Corsicana Harmony Chadwick Pillowtop - 46319 (This mattress didn't last 6 months.)”

• The Chadwick Pillowtop model from the Corsicana Harmony Collection line by Corsicana

Posted by Alice H from Carrollton, TX on February 23, 2016

The mattress got lumpy and warped in 6 months. I will never buy this brand ever again! I spent around $600 bucks for a queen mattess that didn't last a year! This mattess is cheaply made and is a waste of money. →

“Nest Bedding Love Bed Medium - 85967 (Good mattress but misleading satisfaction guarantee)”

• The Love Bed Medium model from the Nest Bedding Love Bed line by Nest Bedding

Posted by Allen I from Collinsville, OK on September 15, 2016

The mattress sleeps great and I am quite happy with the quality of the mattress. After our home was nearly destroyed by a storm and having spent months waiting for repairs, we moved back in and purchased this mattress to replace the one ruined by rain. However, this king size ... →

“Fox Custom Deluxe - 128660 (Fox Mattress is all about selling dope when it comes time...)”

• The Fox Custom Deluxe line by Fox Mattress

Posted by Any from Palm Coast, FL on March 21, 2017

Fox Mattress is all about selling dope when it comes time to having an issue with your purchase they really don't want to try to help you. We would never buy another mattress from Fox Mattress again not worth the money when you can go elsewhere and buy a way ... →

“Restonic ComfortCare Select - 151953 (Wouldn't recommend...BUYER BEWARE...)”

• The Restonic ComfortCare line by Restonic

Posted by D F from Bulverde, TX on June 13, 2017

When a company won't take care of the product they represent by backing with fabulous warranty, don't waste your time. We have had this mattress for just a few days over a year. My husband said he was having issues with a body impression on the mattress. So I called ... →

“Brooklyn Bedding - 46041 (no stars! Uncomfortable and too hot)”

• The Brooklyn Bedding brand

Posted by Skip from Draper, UT on February 22, 2016

No stars! Seemed comfortable at first but has gotten steadily more and more uncomfortable. All my pressure points are back and the pain worsened the more I slept on it. Sleeps very warm. Tried to return but was just a few days outside the return policy. Staff very rude and ... →

“Scandinavian Silkeborg - 71413 (Don't buy this mattress)”

• The Silkeborg model by Scandinavian

Posted by Kristel from Houma, LA on July 15, 2016

Like the previous comment that I saw, the mattress was great the first 2 years and then the memory foam had no more memory. We both sink extremely and our back hurts. My husband sleep a lot in hotels and sleep better anywhere else than our own bed. I called ... →

“Sleep Number Performance p6 bed - 173302 (comfort pad disaster, been replaced every 6 months)”

• The p6 bed model from the Sleep Number Performance Series line by Sleep Number

Posted by Kenny from Peoria, IL on August 14, 2017

this is a very overpriced item that I've constantly had problems with the comfort pad tearing all the way through where the pad meets the edge of the bed and then your bed becomes rounded off and looks terrible when made. I have replaced it under warranty and currently on ... →

“Beautyrest - 47924 (Like sleeping in a swamp...............a tropical swamp.....)”

• The Beautyrest line by Beautyrest

Posted by Judi from Victoria, BC on March 3, 2016

Because the bed frame was high, I did not buy this mattress with a box spring. If Sleep Country had told me this was a really stupid idea, I would have chosen another mattress. As it was, this mattress definitely needs a box spring. I have the visits to my ... →

“Serta Perfect Sleeper Dunlake Luxury Firm - 65775 (Smells Like A Chemical Factory)”

• The Dunlake Luxury Firm model from the Serta Perfect Sleeper line by Serta

Posted by Endee G from Newport, RI on June 18, 2016

Bought two twin sets. The first pair smelled terrible, but I allowed off-gassing (per store's direction) for one week. I had to keep the windows open on the entire 2nd floor. Store exchanged the mattresses for two more with the same problem. THE SMELL IS HORRIBLE. I eventually had to ... →

“Kingsdown Duet - 345985 (Terrible!!)”

• The Kingsdown Duet line by Kingsdown

Posted by Cristina from Windsor, ON on January 15, 2019

Completely disgusted with this company’s warranty! My husband and I purchased a Kingsdown mattress exactly 8 months ago after my husband had back surgery. It was specifically asked and promised by the sales rep at Teppermans Windsor there would be no dipping at the lower lumbar area. We spent over ... →

“Purple Original - 186172 (Feelt like I got hit by a truck, warranty walk around)”

• The Purple Original model by Purple
• Purchased from Purple

Posted by Shaena from Clarksville, TN on September 13, 2017

I purchased the mattress and it arrives on May 8th of this year. I was in incredible pain for the first month using the mattress. It is recommended to try sleeping on the mattress for a few weeks before really forming your opinion of it, since memory foam is something ... →

“Christeli - 46391 (We purchased three Christeli Mattresses and adjustable ba...)”

• The Christeli brand

Posted by Debbie from High Ridge, MO on February 24, 2016

We purchased three Christeli Mattresses and adjustable bases and received them in November. The Madeline brand was perfect for my disabled mother, however, my husband and I ordered the Palais Grand Royale series and are very unhappy with how hard it is for us to sleep upon. It is entirely ... →

“None - 331382 (hump in the middle)”

Posted by JOAN from Wilmer, AL on November 22, 2018

Has sunk down on sides that are slept on and raised in the middle.I have contacted Serenity Sleep numerous times in the past 2 months and the person tells me they are waiting on a rep to contact them, they do not have a contract with the store I bought ... →

“Somnium Firm - 151612 (Concept is good. Company and execution is not)”

• The Somnium Firm model by Somnium

Posted by Daniel from Valley Village, CA on June 11, 2017

I had this mattress around 1yr when I noticed large impressions where we laid. (I'm really diligent in roatating the mattress as well.) When I called the company to see why this would be happening so quickly she quickly became defensive and started toying with my words to give her ... →

“Nectar - 154777 (Customer service and delivery response time is terrible)”

• The Nectar model by Nectar

Posted by Justin from El Paso, TX on June 23, 2017

Ordered a mattress on 15 June and online was told up to 5 days. Well its 23 June and still no mattress. Called customer service to check on status and they stated they were unable to check but it SHOULD be there sometime in early July. Wow, talk about terrible ... →

“Natural Form Adjustable - 373287 (DO NOT BUY!!)”

• The Natural Form Adjustable line by Natural Form

Posted by Shawndra D from Las Vegas, NV on May 8, 2019

My boyfriend and I purchased a Natural Form mattress in the late months of 2017. The mattress came with a 10 year guarantee. Around 5 months of having the mattress it began sagging in the middle. We got in touch with natural form and they sent us new air chambers ... →

“PranaSleep Om - 144650 (Replaced at 3 years, then suffered 8 more years)”

• The PranaSleep Om line by PranaSleep

Posted by Christine from Stuart, FL on May 21, 2017

We wanted to love this late text mattress. But only after three years and I had enough impressions in it they were about 2 inches deep we had to replace it. City mattress gave us a very difficult time. They finally gave us a replacement. It has been eight years ... →

“Saatva - 24894 (Terrible experience)”

• The Saatva brand

Posted by Alexander from Seattle, WA on October 14, 2015

We purchased our mattress in June, to make the long story short- the Delivery team damaged the mattress, it took them about another 3 weeks to deliver new one, that in my opinion also was damaged...we had to pay total of 180$ for shipping returns. Several moths later we decided ... →

“Sleep Number - 48226 (read the small print.)”

• The Sleep Number brand

Posted by Sally from Newport Beach, CA on March 5, 2016

We have had the sleep for 6 years and it then stopped filling and keeping the air in. We called customer service to come out and fix it and they said I had to buy a new compresser. It would take 2 weeks to get then we would have to ... →

“Sealy Posturepedic - 25460 (Not at all like what's in the store)”

• The Sealy Posturepedic line by Sealy

Posted by Large from Red Bank, NJ on October 21, 2015

Horrible experience - the mattress felt pretty soft (it is a firm mattress, but I like a little plush) in the store, but when it arrived at home, it's hard as a rock. Manufacturing defect? Sears was NOT good about returning it, nor was Sealy. Apparently, their warranty doesn't cover ... →

“Serta iComfort Savant Plush - 51080 (Go with your gut)”

• The Savant Plush model from the Serta iComfort line by Serta

Posted by Lori from Thousand Oaks, CA on March 28, 2016

Honestly, I went to the mattress store to purchase the tempurpedic cloud and feel like I was talked out of it and into this one. Salesman didn't have last years cloud on display anymore for me to try out again and said more people return their tempurpedics. Mmm how bout ... →

“Personal Comfort Advanced - 122474 (DONT EVER BUY A PERSONAL COMFORT BED!)”

• The Personal Comfort Advanced line by Personal Comfort

Posted by Emma from Atlanta, GA on March 1, 2017

We compared this to a sleep number and were excited to pay so much less for it. We are beyond disappointed! We paid $1649 for an air mattress you can but at Walmart for $69! Its terrible and the company wont take the product back. They wont return calls, wont ... →

“Octaspring 8500 - 56646 (Poor execution of concept)”

• The 8500 model from the Dormeo Octaspring line by Dormeo

Posted by Cher from Surrey, BC on April 29, 2016

We had to return our first Dormeo Octaspring after I spent over a year complaining that something was wrong with it & my hip constantly hurt. Customer Service from the company we bought it from told me to take off the cover - the mattress top was split in several ... →

“Stearns & Foster - 27872 (They don't stand behind their product)”

• The Stearns & Foster brand
• Purchased from Ashley Furniture Homestore

Posted by Carole from Bel Air, MD on November 17, 2015

Bed has no support on one side - submitted a claim - they denied - we were told they would replace if product is damaged - they really don't care →

“Nest Bedding Alexander Signature Series - 117793 (Frustrating Nest Bedding Experience)”

• The Nest Bedding Alexander Signature line by Nest Bedding

Posted by John from Brooklyn, NY on February 18, 2017

My wife and I really, REALLY wanted to like our mattress from Nest Bedding. It seemed like the ideal mattress for us as we considered our health and our family's. However, the main goal of a good mattress is that it also actually has to be comfortable, and in that ... →

“Kingsdown - 325992 (HORRIBILE)”

• The Kingsdown brand

Posted by Judy from White Lake, MI on November 4, 2018

This is the 3rd Kingsdown mattress we've had since 2013, keep getting them replaced because we sleep in big holes within 1 year or so. This time we are NOT going to try again. Thinking Tempurpedic. I am so disgusted by the performance level and the customer service from this ... →

“Dormeo - 143996 (Severely disappointed customer)”

• The Dormeo brand

Posted by Ana from Glendale, AZ on May 19, 2017

My Husband thought he was doing us both a favor by buying a cushioned firm mattress Dormeo 230GX king and because of the cost $4008.00 it would be good quality. Nothing has been good about this mattress. We have only had it for 7 months and are both miserable and ... →

“Serta Perfect Day iSeries Ceremony Super Pillow Top - 109651 (Worst mattress EVER!)”

• The Ceremony Super Pillow Top model from the Serta iSeries line by Serta

Posted by Tom from Steilacoom, WA on January 22, 2017

Immediately upon sleeping in this mattress we contacted the manufacturer to report a defect. They sent someone out with a string and ruler. Worst B.S. customer support EVER. To this day, I can set a tennis ball on the mattress and it rolls off the bed. I have even rolled ... →

“Ashley Sleep Simpson Cove - 59264 (Not for folks with a bad back)”

• The Simpson Cove model by Ashley Sleep

Posted by Jessica V from Salt Lake City, UT on May 15, 2016

I'm extremely unhappy with Ashley furniture. I laid on the bed On the showroom floor that was a queen size and it seem to have a decent firmness to it. I actually called him the day it was delivered thinking that they had brought me the wrong bed. They wouldn't ... →

“Nest Bedding Love Bed Medium - 85461 (Rough start - Great Product)”

• The Love Bed Medium model from the Nest Bedding Love Bed line by Nest Bedding

Posted by Jacob B from Austin, TX on September 13, 2016

My mattress was delayed weeks in shipping without any notification. This caused me to sleep on my sofa for two weeks and that was not fun. Very disappointing. I also posted a picture to social media with the teddy bead for the free pillow which I never received. Customer service ... →

“Zinus - 110425 (Why buying a Chinese Manufactured Mattress is BAD idea.)”

• The Zinus brand

Posted by William from Cassville, WI on January 25, 2017

Purchased from Sams Club online. (It does not appear Sams Club, in store or online, carries this China manufactured mattress any longer). It was reasonable priced, but not cheap, and was so poorly made the cover deteriorated after 20 nights sleep. The inside of the pad is so poorly sewn ... →

“Verlo Crafted Comfort - 332679 (Piece of crap mattress for a lot of money)”

• The Verlo Crafted Comfort line by Verlo

Posted by Matt from Oshkosh, WI on November 25, 2018

Called to get this mattress which completely fails within a couple years and haven’t heard back since. Do NOT BUY VERLO →

“Shifman - 354049 (This mattress was not the same quality as the store model. w)”

• The Shifman brand

Posted by Pat from Havertown, PA on February 15, 2019

Within a month this mattress had low spots and sloped from the side to the middle. It was obvious that the springs were not providing support and did not rebound, which was not the case with Bloomingdales floor model. Despite this Bloomingdales insisted on charging 10 % to take back ... →

“Nectar - 132024 (NECTAR-Customer Service and delivery is horrible!)”

• The Nectar brand

Posted by Ruth from Harrison Township, MI on April 2, 2017

Ordered my mattress on Feb 26, as of April 2 I still to not have it. Even worse is that they billed me immediately. You can send emails, leave messages and talk to customer support people. NOBODY will call you back or give you a straight answer. If their bed ... →

“Symbol Comfortec Stafford Plush - 152007 (I never got my mattress after paying $429, and no one will r)”

• The Stafford Plush model from the Symbol Comfortec Series line by Symbol

Posted by jacques p from Stevens Point, WI on June 13, 2017

No one will return my emails or phone messages!!!!!!! →

“Diamond Spinal Comfort Surfside Euro Top - 158660 (Don't waste your money on Diamond mattresses!)”

• The Surfside Euro Top model from the Diamond Spinal Comfort Collection line by Diamond Mattress

Posted by RL from San Clemente, CA on July 4, 2017

This mattress wore out almost immediately! Diamond customer service is a joke! Called customer service. They said we need to sleep in middle of bed to even out gully in mattress. They blame defeats on customers! The minute you start to sleep on mattress it breaks down. Have a few ... →

“Stewart & Hamilton - 40209 (Started sagging after a few months!)”

• The Stewart & Hamilton brand

Posted by Tiffany from Saint Petersburg, FL on January 27, 2016

Don't waste your money on the Perfect Care 3000! It started sagging where I slept after only a few months old. I'm only 140 pounds which makes it even more ridiculous. It creates awful pressure points and in under a year is already extremely broken down. It's visually wavy across ... →

“Serta Perfect Sleeper Sorento Super Pillow Top - 40676 (painful I sleep on the couch)”

• The Sorento Super Pillow Top model from the Serta Perfect Sleeper line by Serta

Posted by Larry from Fort Collins, CO on January 30, 2016

We had painful backs right away we put a 3 inch memory foam pad on it which was slightly better I sleep on the couch most nights my back will not relax in any position on this mattress it was a waste of money →

“Aireloom - 41293 (Sagged within months, no help from the retailer or Company.)”

• The Aireloom brand

Posted by Dana B from Sandy, UT on February 2, 2016

It's just plain not worth the money, 2500 bucks. It sagged within months. The retailer and their inspectors are like the Government, they can't be trusted. The manufacturer just refers complaints back to the retailer, RC Willey in Murray, Ut. Don't take my word for it. Here's what the Mattress ... →

“Serta Paula Deen - 41540 (Body impressions make for hard nights sleep)”

• The Serta Paula Deen line by Serta
• Purchased from Big Lots

Posted by Kaylah from Jacksonville, NC on February 4, 2016

This mattress was supposed to be something great for mine and my husbands back. First off it is way too hard. After about 30 days our body impressions were molded into the mattress on our sides, leaving a huge lump near the middle where we don't sleep. It gets so ... →

“Aireloom - 41625 (Do NOT purchase Airloom does not stand behind there product)”

• The Aireloom brand
• Purchased from Beds and Brass (Laguna Niguel, CA)

Posted by Roben from San Clemente, CA on February 4, 2016

purchased Airloom bed in 2011 for 5K from Sit n' Sleep. 2015 it's sagging on one side. Went into Sit n' Sleep store and sales rep said we purchased a "spare bedroom bed". We were replacing our previous bed due to sagging, Sit n' Sleep honered the warranty and gave ... →

“Dutch Craft - 41962 (1 1/2" inpressions are considered normal by the manufacturer)”

• The Dutch Craft brand

Posted by Brian from Fort Wayne, IN on February 6, 2016

My wife and I started out with a Dutch Craft memory foam mattress, after one month it had 3/4" impressions that didn't come pop back up even after a whole day of nothing on the mattress. Before we bought it the owner had told us they have an excellent warranty, ... →

“Spinal Care - 42180 (Started out nice, but 18 months into ownership, went bad)”

• The Spinal Care brand
• Purchased from Bedtime Mattress & More (San Dimas, CA)

Posted by Tan C from Arcadia, CA on February 6, 2016

Bought 2 of these. First 18 months, rotated them as we were told to do, yet after 18 months both mattresses developed sags and mid-body depressions. Neither of us is overweight so it's not like we stressed the mattress. The mattress is just weak. The "warranty" requires a 1-1/2" depression ... →

“Stearns & Foster Silver Dream Ultra Plush Boxtop - 42195 (Fantastic bed when new but disappointing over time...)”

• The Silver Dream Ultra Plush Boxtop model from the Stearns & Foster Silver Dream line by Stearns & Foster

Posted by Sylvia R from Florence, MA on February 7, 2016

For the first 5 years, this bed was everything I had hoped it would be: just right in the areas of warmth, softness/firmness, comfort... Great for side-sleeping and no discomfort on my hips or back. But, as mentioned, it began to sag in the middle after only 5 years. Sleeping ... →

“Kingsdown Sleeping Beauty Advantage Pillow Top - 41563 (Sags over time)”

• The Advantage Pillow Top model from the Kingsdown Sleeping Beauty line by Kingsdown
• Purchased from Sleepy's (Woburn, MA)

Posted by Paul from Tewksbury, MA on February 4, 2016

This mattress was great when we first purchased it. Over time, the two sides we sleep on have sagged and the middle has remained high so theres now a lump in the middle. →

“Park Place 75th Anniversary - 137837 (The mattress was purchased for my 87 year old mother and ...)”

• The Park Place line by Park Place

Posted by Debbie from Anderson, SC on April 25, 2017

The mattress was purchased for my 87 year old mother and shortly after the purchase she said that there was a raised area (hump) down the center of mattress . I first purchased a new mattress pad thinking that would help but it did not. Secondly , I purchased a ... →

“Nectar - 144884 (Horrible customer service)”

• The Nectar brand

Posted by Bev from Longwood, FL on May 22, 2017

We ordered this mattress 4/29 and received an email stating it would ship on 5/2. On 5/8, we still hadn't received it so I began trying to contact customer service via phone and email. No luck. I got automated responses stating their order load was unusually heavy and they were ... →

“Ortho Avant Eclipse 12" Firm - 147519 (DAY 3 unable to sleep on mattresse , toxic smell)”

• The Eclipse 12" Firm model by Ortho Avant

Posted by Thomas from Fountain Valley, CA on May 29, 2017

Had mattress for 3 days and we are unable to sleep on mattress due to toxic chemical smell. Our entire 2nd floor reeks of the petroleum smell from the Ortho Avant Eclipse Mattress , Ca King. Called salesman and his response was he had never heard of such thing. Reviews ... →

“Restonic - 49991 (Avoid this bed and Restonic as a company)”

• The Restonic brand

Posted by Joanne from Norfolk, VA on March 19, 2016

We bought this bed and they claim it is $3999 value. We paid $1200. It is the worst bed I have ever slept in. We have slept in cheap beds and expensive beds in the past and thought we were treating ourselves with this one. Worst mistake ever. My partner ... →

“Corsicana - 143651 (loud)”

• The Corsicana brand

Posted by ruth from Festus, MO on May 18, 2017

the worst bedding I have ever purchased. box springs make a very loud noise everytime you move. have emailed the company, but no response. →

“Symbol - 170733 (Worst Mattress Ever!!!)”

• The Symbol brand

Posted by Joey from Clinton, WI on August 7, 2017

It is less than 2 years old, and feels like its 20!!! Contacted the manufacturer after approximately 1 year, and they would do nothing about it. Even sent them photos. It creaks so loud it wakes us up, even with the slightest movement. We immediately roll to the middle upon ... →

“Chattam & Wells - 165537 (Terrible Purchase and Warranty Department)”

• The Chattam & Wells line by Spring Air

Posted by Robert from Mountain Top, PA on July 24, 2017

We were talked into a Chattam and the $4000 price tag that goes with it thinking we would get something that would last. WRONG. We had the mattress for seven years and noticed the indentations where we sleep continued to get worse. We opened a claim and paid for a ... →

“Diamond Dream - 185252 (Hump in the middle almost from the day we bought it.)”

• The Diamond Dream line by Diamond Mattress
• Purchased from Evans Furniture

Posted by Tom from Chico, CA on September 10, 2017

Hump in the middle of this eastern king mattress . We previously had a Lady Englander Eastern King which we had for 18 years. If we knew what we know now, we would have kept the old one. We tried contacting Evans Furniture in Chico as well as sending the ... →

“Southerland - 42987 (We have felt very uncomfortable on this bed within the fi...)”

• The Southerland brand
• Purchased from Luckies (Biloxi, MS)

Posted by Ina T from Pass Christian, MS on February 10, 2016

We have felt very uncomfortable on this bed within the first month. We feel we are falling into a depression and constantly turning during the night to try and get comfortable. We wake up early and with aches and pains. We have followed the instructions on the warranty card to ... →

“King Koil - 43550 (Worst overpriced mattress I ever owned.)”

• The King Koil brand
• Purchased from Aaron's (Tampa, FL)

Posted by Sheryl from Tampa, FL on February 12, 2016

I thought it was just me, but from the reviews I have read, I'm not the only one. This mattress tends to shift to one side. I have to turn it once a week to shift the inside padding. Since I purchased it from an outlet store I could not ... →

“Spinal Care - 44154 (Poor workmanship)”

• The Spinal Care brand

Posted by Terry from Ontario, CA on February 14, 2016

At month seven, the stitching started coming out. Poor workmanship is NOT covered by the warranty. Don't waste your money! →

“Sealy Maddox Select Firm Eurotop - 44533 (Worst purchase ever. Never buy a Sealy!)”

• The Maddox Select Firm Eurotop model by Sealy

Posted by Melissa from Brewster, NY on February 15, 2016

We had a great experience at the store. This mattress seemed like a good buy and just what we wanted (firm, pillow top) to replace our 15 year old queen Simmons that we were starting to feel the springs on. After a month, it still felt firmer that the store ... →

“Sierra Sleep Limited Edition Plush - 44696 (Bed sinks in the center and hard to get out of. No support.)”

• The Limited Edition Plush model from the Sierra Sleep line by Ashley Sleep

Posted by Beverly from Auburn, IN on February 16, 2016

When first lying in bed, feels comfortable, but bed slowly starts sinking in the center and it is hard to roll to side of bed or even get out of center of bed, due to sinking. I've never had back pain until sleeping in this bed. Furniture store I purchased ... →

“Corsicana - 53614 (Terrible surface, saggy)”

• The Corsicana brand

Posted by Heather from Haines City, FL on April 11, 2016

This mattress is horrible! There are 2 depressions where my husband and I sleep and I can't roll over because it's up hill. We have tried contacting the warrantee people who came and said the mattress does not qualify for replacement because the depression (when the guy comes the surface ... →

“Nest Bedding Alexander Signature Medium - 83973 (Had really hoped for better...)”

• The Alexander Signature Medium model from the Nest Bedding Alexander Signature Series line by Nest Bedding

Posted by Stacey from Polk, PA on September 6, 2016

I bought this mattress after much research online, mostly going off of the mattress sherpa's reviews, but I had questions and concerns after my purchase. I emailed to customer service and never heard back on a regular basis. I'm disappointed. →

“Sleep Number Innovation i10 bed - 129892 (save your money no customer service dont trust service techs)”

• The i10 bed model from the Sleep Number Innovation Series line by Sleep Number

Posted by bob from Ocean Isle Beach, NC on March 25, 2017

We had to wait for over 1month for service when tech finally came to service he tried to steal part of our mattress, saying that we were missing a part. found the part rolled up in paper and stuffed in a box that he was trying to leave with, we ... →

“Nectar - 153802 (TOTAL LACK OF CUSTOMER SERVICE)”

• The Nectar brand

Posted by LARRY from Midvale, UT on June 20, 2017

IT TOOK OVER 3 WEEKS TO GET THIS DELIVERED. I EMAILED CUSTOMER SERVICE 4 TIMES BUT THEY ONLY RESPONDED THE FIRST TIME. ORIGINALLY WAS TOLD IT WOULD DELIVER IN 3 TO 5 DAYS. →

“Mountain Air Organic Beds - 335052 (Terrible customer service)”

• The Mountain Air Organic Beds brand

Posted by Steven from Clarksville, IN on December 4, 2018

I have yet to receive the correct layers I order almost three months ago. The owners keep blaming it on everyone else(manufacturing problem). Now that I asked to send it back they expect me to pay to send it back AND THE ORIGIONAL SHIPPING TO GET IT TO ME! Whichh ... →

“Chiromatic - 367913 (Bad experience with company)”

• The Chiromatic brand

Posted by John from Asheville, NC on April 11, 2019

Terrible →

“Nolah Original 10 - 380173 (Just OK)”

• The Original 10 model by Nolah

Posted by Yoshi from Portland, ME on June 9, 2019

I like the mattress ok. My wife says it smells like asphalt. If that doesn’t get better soon it’s going back. Couple other things about Nolah you should know. They seem to rely heavily on their customers to do their marketing. After the sale you will be bombarded with emails ... →

“My Side - 380372 (Rip off)”

• The My Side line by Kingsdown

Posted by J from Brooklyn, NY on June 10, 2019

This mattress is not worth the money! We are 7 years in and It started to sag after a few years. We called the company, they told us we have to pay for an inspector to come out, gave us the runaround. Horrible customer service. Please please stay away from ... →

“Nectar - 384829 (Started off Great)”

• The Nectar model by Nectar

Posted by AL from Covington, LA on July 3, 2019

Mattress was wonderful at first then the pain started again just like the Temperpedic we had, three months into mattress had to turn it to get good sleep again, now turning it again. Called about help, got song and dance, NO HELP! →

“REM Sleep Martinique - 206970 (What A Mistake)”

• The Martinique model by REM Sleep

Posted by Steve from Midvale, UT on November 15, 2017

All I can say after the first month and now 3 years later is this bed SUCKS. And the support I got from the company follows suit. I wish I could remember the president of the company's name. The warranty as far the salesman said versus the company is non-existant. ... →

“Anatomic Global - 334549 (Company will ignore all communications, hope you go away)”

• The Anatomic Global brand

Posted by Michael from Cuyahoga Falls, OH on December 2, 2018

This company is a SCAM. Anatomic Global is the parent company and maker of the Luxi One mattress. The company claims to offer a 100-night sleep trial, and a nice long warranty, but customer service will simply not process any returns or refunds. They don't tell you "no," they just... ... →

“TEMPUR-Pedic - 194941 (Worst mattress and customer service.)”

• The TEMPUR-Pedic brand

Posted by Charles from Birmingham, AL on October 10, 2017

I would recommend that you not buy a Tempur-pedic. It is not worth the price. Does not last as long as a traditional mattress. The customer service is the worst. They will not honor their warranty. I wanted a customer service rep to come out to look at this mattress ... →

“Sealy Optimum - 214146 (Poor durability, terrible warranty customer service)”

• The Sealy Optimum line by Sealy

Posted by Dan from Orangeville, ON on December 4, 2017

Sent pictures in of an obvious body impression after 3 years of ownership. Customer service ignored my complaints and said the impression was 1/4 of an inch to small to be warrantied. This whole process took 4 months... 4 months on a terrible mattress hurting my back so I slept ... →

“Beautyrest - 204491 (Run from Simmons!)”

• The Beautyrest line by Beautyrest

Posted by Debbie from Grants Pass, OR on November 8, 2017

Simmons does everything possible to avoid customer service. Less than a year after I purchased the bed, it has a ridge in the middle and a 1/4" difference in depression on the side. By far the WORSE experience with a mattress. DO NOT BUY FROM SIMMONS. RUN →

“Astrabeds SerenityBed - 228818 (Began to sag and hurt our lower back within weeks)”

• The SerenityBed model by Astrabeds

Posted by Sleepyhead from Houston, TX on January 16, 2018

In our opinion, the so-called "customer service" folks gave lip service to doing something to rectify the horror that we found ourselves sleeping on, but then did absolutely nothing. Nothing. I began the experience with no back pain, and ended up before it was over walking gingerly like an elderly ... →

“King Koil - 229287 (Horrible customer service)”

• The King Koil line by King Koil

Posted by Mike from Orange, CA on January 18, 2018

This is by far the worst customer service I have ever experienced. My mattress started showing manufacture defects around 9 months. I ended up working with an executive trying to get my bed covered by the warranty, he was laid off and i have heard nothing for the last 5 ... →

“Zenhaven Luxury Plush - 230418 (Not for side sleepers)”

• The Luxury Plush model by Zenhaven

Posted by Ryan from Madison, WI on January 21, 2018

We ordered this mattress b/c we were sleeping way too hot on our previous one. Goodbed suggested this would be a good match for us, and the online reviews seemed good. Overall not a good experience - customer service was spotty, mattress delivery was a pain to schedule, and unfortunately ... →

“Simmons BeautySleep Anderson Cay Luxury Firm Pillowtop - 230761 (Terrible service! Tricked into buying a faulty bed)”

• The Anderson Cay Luxury Firm Pillowtop model from the Simmons BeautySleep line by Beautyrest
• Purchased from Sit n Sleep (Costa Mesa, CA)

Posted by CHRIS B from Marina Del Rey, CA on January 22, 2018

Bought the mattress even the stupid protector. When we received the mattress the law label was not on the mattress. The mattress bubbled up and did not lay flat. As newly married did not have expenses to buy a completely new mattress. Sit n sleep did not help us one ... →

“Therapedic - 231348 (HORRIBLE MATTRESS & WARRANTY)”

• The Therapedic brand

Posted by SHERRY from Cope, SC on January 24, 2018

When we first bought this mattress, it was great. After 6 months, the middle starting sagging and you roll in the middle. The mattress cost was over $1,000.00 and we felt for that amount of money it would last at least 10 years. It felt great in the store but ... →

“Sealy Posturepedic Proback - 234335 (Simply a garbage . Dont buy sealy products)”

• The Sealy Posturepedic line by Sealy

Posted by KAMALJEET from Winnipeg, MB on February 1, 2018

Garbage mattress with a unprofessional attitude of brick guys →

“iSleep Sleep Adjustment Bed - 241731 (Horrible service on replacing parts.)”

• The Sleep Adjustment Bed model by iSleep

Posted by Jonathan from Leander, TX on February 17, 2018

I ordered a replacement bladder for one side of the bed. It is now 1 month and I am still sleeping on the couch. I have spoke to 4 diferent people there, 2 said the part was about to be shipped out, 1 said they were going to send a ... →

“Nectar - 243402 (Never order, they will never deliver)”

• The Nectar model by Nectar

Posted by Kim from Leesburg, VA on February 19, 2018

Ordered mattress back in the middle of January 2017. Accepted that is would not be delivered until February 2, 2018 due to the large number of orders. The 888 number goes unanswered. Only way to get in touch is via the online help. After 4 missed ship dates, requested a ... →

“Beautyrest Black Katarina Luxury Firm Pillowtop - 250190 (sleeping on potholes)”

• The Katarina Luxury Firm Pillowtop model from the Beautyrest line by Beautyrest

Posted by mitzi from Odessa, TX on March 7, 2018

This was supposed to be the top of the line mattress at Sears. with in a month i started to feel sagging in various spots. I called Sears to complain about the quality, but because I didn't notify them within the 60 day window, the refused to replace. They will ... →

“Amerisleep - 250954 (Terrible company, mediocre mattress)”

• The Amerisleep brand

Posted by Charles from Houston, TX on March 9, 2018

I paid $200 to expedite the shipping of the mattress but the only thing they expedited was the bed cover. When I got the shipping notification, I called to alert them to their error, but they refused to rectify the situation. All they did was refund my shipping and offer ... →

“Serta Perfect Day Reawaken Euro Top - 251320 (Serta customer service sucks)”

• The Reawaken Euro Top model from the Serta Perfect Day line by Serta

Posted by bruce from San Antonio, TX on March 10, 2018

I have talked to the Serta Rep several times about my mattress and she was worthless so I will never buy a Certs again! →

“Nectar - 252990 (wish i could give a zero!)”

• The Nectar model by Nectar

Posted by kim from Dallas, TX on March 14, 2018

all i can say is run the other way if you are even considering this mattress. for me, it has been nothing short of a nightmare from the minute i clicked the 'submit' button on my purchase until today while i await them to find someone to pick the mattress ... →

“Nest Bedding Hybrid Natural Latex Medium - 367914 (All Night Long, back spasms)”

• The Natural Latex Hybrid Medium model from the Nest Bedding Hybrid Latex line by Nest Bedding

Posted by Neil from Denver, CO on April 11, 2019

Started fine, then back issues developed, progressing from slight stiffness to full on back spasms while in bed and all day back stiffness. Pain causing, sleep quality deteriorated, do not recommend. I contacted Nest to see if I could exchange for a firmer model. I was denied as outside of ... →

“REM Sleep Martinique - 274778 (Worst customer service I've ever seen)”

• The Martinique model by REM Sleep

Posted by Michelle from Seattle, WA on May 17, 2018

I've had better customer service ordering $5.00 products. It's absolutely inexcusable, when selling a $5,000 product to have such horrible customer service! I can't share the whole experience, because there is a limit on words and its a long story. We were told our bed would arrive in 6 weeks. ... →

“Serta iComfort Hybrid Applause II Firm - 261639 (The worst mattress, the worst customer service!)”

• The Applause II Firm model from the Serta iComfort line by Serta

Posted by Victor from Grand Island, NY on April 7, 2018

This has been the most expensive and the absolute worst mattress we have ever had to sleep on. This has also been the absolute worst customer service experience, from both Raymour and Flanigan, and Serta. When we lay on the mattress we sink into it about 10 inches, we have ... →

“Zinus - 263430 (HORRIBLE CUSTOMER SERVICE!!!)”

• The Zinus brand

Posted by Jill from Cincinnati, OH on April 12, 2018

Do not buy from this company. You either get a busy signal, a voicemail or they do not return your internet inquiries. Once I finally reached them, they just apologized and said there was nothing they could do....Horrible!!! →

“Air Beds Unlimited - 335375 (DO NOT BUY FROM THIS COMPANY!)”

• The Air Beds Unlimited brand

Posted by Inez from Holbrook, AZ on December 6, 2018

Long story short, canceled order after it went unfulfilled for 2 months, waited another 1.5 months for a refund, was issued a refund very soon after I left a negative review at the Better Business Bureau, and THEN the refund to Paypal "didn't complete." SO STILL NO REFUND. This is ... →

“Simmons Beautyrest Recharge Classic Mitzi Plush Pillowtop - 266485 (Ass Grooves Galore!!)”

• The Mitzi Plush Pillowtop model from the Beautyrest line by Beautyrest

Posted by Laura from Memphis, TN on April 20, 2018

Shortly after purchasing this mattress, I noticed the side I slept on had a very pronounced groove where I slept. I would rotate the mattress around making the groove on the opposite side until it was on both sides. I complaint to the manufacturer, but never heard back. So much ... →

“Reverie Dream Supreme Hybrid I - 268099 (Daydream? More like nightmare!)”

• The Dream Supreme Hybrid I model by Reverie

Posted by Mimi from Hillsboro, OR on April 24, 2018

My husband purchased a Reverie king mattress and adjustable base (costco sku 1134815) and mattress protector for a split top bed (costco sku 1134841) on 04-04-2018. Two days after that purchase, I called the Reverie special order number, as instructed by Gregory Smith, to confirm the purchase. After encountering a ... →

“WinkBed Luxury Firm - 268172 (Awful after-sales communication and delivery)”

• The Luxury Firm model by WinkBeds

Posted by Glenn from Mason, MI on April 24, 2018

My mattress was scheduled for delivery 8 days ago and they don't seem to be able to find a company who can deliver it and haul away my old mattress as promised (and paid for). They didn't bring it on the promised day, and it still is not re-scheduled for ... →

“Boyd - 271188 (Dont buy!)”

• The Boyd brand

Posted by Kayla from Branson, MO on May 4, 2018

I have ordered my platform bed 2 different times. And I am still sleeping on the floor! Only because they can not do their jobs and send me all the parts! I asked for a supervisor! And I did not receive a call! All I wanted was the parts to ... →

“Luxi 3-in-1 - 272032 (don't count on a refund!)”

• The Luxi 3-in-1 model by Luxi

Posted by scott from Oklahoma City, OK on May 7, 2018

I was originally pretty stoked to try out this bed in CALI King as my wife is a firm stomach sleeper, and I'm a medium side and back sleeper. We tried every variation we could but never could find anything that was even tolerable for more than a day or ... →

“Nest Bedding Alexander Signature Firm - 272766 (Not worth the money)”

• The Alexander Signature Firm model from the Nest Bedding Alexander Signature Series line by Nest Bedding
• Purchased from Nest Bedding (Chicago, IL)

Posted by Sarah S from Minneapolis, MN on May 9, 2018

I heard such good things about Nest. After contacting them about my dissatisfaction with my Alexander hybrid mattress they sent me a "firmer version" as Alexander himself put it. I was informed by a rep while calling to inquire about the bed that what they were sending was "previously unreleased ... →

“Sleep Number - 273099 (Never buy from sleep number)”

• The Sleep Number brand

Posted by kelly from Manassas, VA on May 11, 2018

to make a long story short. we wanted a Cal. King four poster bed frame and a sleep number mattress to go into the bed. We ordered the mattress in Dec 2017 and it was delivered and set up on the 22nd (the setup took less than 10min). we did ... →

“Nectar - 274252 (Worthless Customer Service)”

• The Nectar model by Nectar

Posted by RJ from Lorain, OH on May 15, 2018

Had an issue with the cover on the mattress. After two attempts to straighten the cover both of which did not rectify the problem they wanted to send me another cover and have me replace it to see if it took care of the issue. I explained to them that ... →

“GhostBed Flex - 373215 (Very bad)”

• The Flex model by GhostBed

Posted by Jason from Chicago, IL on May 8, 2019

Not only is this mattress not good but the customer service and policies are just as bad. Ghostbed advertises hassle free which means no complications or bother but that’s a big lie. I been trying to return this bed but I’m getting hassled like crazy. I would not recommend this ... →

“Simmons Beautyrest Recharge Plush - 375051 (Sinking 1 1/2 with proper support)”

• The Beautyrest Recharge Plush model from the Beautyrest line by Beautyrest

Posted by TLamont from Grand Rapids, MI on May 17, 2019

Terrible, had to buy new mattress (after 2 yrs) as warranty or email claims go un answered. Customer service will not return calls or reach out. Warranty claim goes into black hole. WORST BED EVER! →

“Southerland Collection - 279720 (Terrible Mattress, terrible longevity, poor customer service)”

• The Southerland line by Southerland

Posted by Scott from Farmington, MI on May 29, 2018

We bought this mattress for our 15 y/o son from a school fundraiser. It developed body impression the within the first year but was barely less than 1.5 inches so they would not warranty it out. Now after 3.5 years it has become about 2.25 inches and they finally warrantied ... →

“Natural Form - 381304 (Lumpy the air coils leak replaced once about a year ago)”

• The Natural Form brand

Posted by Robert from Biloxi, MS on June 15, 2019

There was a website that advertized the mattress that were used in Hilton Garden inn and were double sided. This mattress is singled sided should have sent it back immediately false advertising. called a couple of times but hold and rudeness was all I ever got finally they sent me ... →

“Ortho - 385662 (Saggy Pockets)”

• The Ortho brand

Posted by Laurel from Orange, CA on July 6, 2019

Purchased my mattress just about 3 years ago and had a great experience when deciding which mattress was for me and the salesman was very nice and helpful. Now fast forward and my recent experience was quite the opposite. The main reason I chose my mattress is because of the ... →

“Sealy Conform Performance High Spirits Firm - 283541 (Worst customer service/warranty is a joke!)”

• The High Spirits Firm model from the Sealy Conform line by Sealy

Posted by Kim from Hamburg, NY on June 11, 2018

This mattress has a structural problem that can only be felt while on the mattress itself. The warranty only covers a 3 inch or greater “dip” in the mattress -no representative will check it . I will never recommend or purchase from sealy again !! →

“Saatva Classic 14.5" Luxury Firm - 336111 (Think twice)”

• The 14.5" Luxury Firm model by Saatva

Posted by Unlucky from Northfield, MN on December 9, 2018

Order went great, delivering was wrong, then corrected, started having upper arm pain, by myself and Husband. Called rep got the run around, offered topper for year old mattress which if it were a good bed you shouldn't need. Rep over spoke and you couldn't get a word in. Really ... →

“Sealy Reflexion - 287053 (Don't ever buy a Sealy)”

• The Sealy Reflexion line by Sealy

Posted by Nick from Clearwater, FL on June 24, 2018

I could get wordy but in the interest of saving time lets just say they had no interest in helping resolve my issue when I called them for support on this mattress. I simply stated that the company I bought the mattress from should never had sold it to me ... →

“Nectar - 295147 (Do not buy a Nectar Brand mattresses)”

• The Nectar model by Nectar

Posted by Julie from Dublin, OH on July 20, 2018

This has been the worst experience ever. I am apparently allergic to something in the mattress so it needs to leave my home. I have used their online chat system, email and phone contact information for the return/refund. What is NOT noted on the website is that they have to ... →

“Nectar - 297517 (Terrible Customer Service, Still Waiting for Refund)”

• The Nectar brand

Posted by S from Athens, GA on July 28, 2018

I initiated a return of a Nectar mattress on July 3. I was told I would be contacted within 5-10 business days to arrange pick-up of the mattress. No one contacted me. I emailed Nectar to determine why the return process was not proceeding on time on July 19 (11 ... →

“Imperial Bedding - 364571 (Worst Company, Worst Mattress!)”

• The Imperial Bedding brand

Posted by Jacob from Gassaway, WV on March 26, 2019

This is the worst mattress I've ever had. We bought the top of the line, $1,700 King Size mattress, and after 1 year, it was broken down and dipping to the point that it was unable to be slept on. The local furniture store that we purchased it from replaced ... →

“Keetsa Cloud - 370677 (Garbage Dont Buy)”

• The Cloud model by Keetsa

Posted by Nemr from Seattle, WA on April 26, 2019

Worst experience! I bought the over priced mattress from KEetsa for $2K. After a month the top of the mattress was uncomfortable to sleep on and crucial back pain. I realized it is the mattress problem. I submitted a warranty claim and been jerked around for three months. Lately by ... →

“Luxi 3-in-1 - 304918 (Poor Quality - Waiting on a Refund)”

• The Luxi 3-in-1 model by Luxi

Posted by Angela from Gansevoort, NY on August 21, 2018

8 months ago I was dealing with David Farley, one of the co-founders of Luxi. With many emails and follow up, he informed me that the mattress we purchased was the old model (can't sleep in the middle of a kind because of the hump created by the "wall" to ... →

“Serta Perfect Day iSeries Applause II Plush - 305338 (After less than 2 years this mattress lost it's support)”

• The Applause II Plush model from the Serta iSeries line by Serta

Posted by Juelle from Germantown, TN on August 22, 2018

We filed a claim with the retailer where we purchased the mattress and showed the two hollows that my husband and I were sleeping in with the island bump in the middle. Claim was denied. Very dissatisfied with this mattress and the non-existent customer service- →

“Air Beds Unlimited - 305703 (Eclipse Air Inflator has failed)”

• The Air Beds Unlimited brand

Posted by Ted from Glendale, AZ on August 24, 2018

Purchased bed in Dec. 2012. In 2014, pump which has two hose connectors for left and right side of bed, left side quit filling left air bladder. I switched hoses left to right, and was able to fill my side of bed. Called Air Beds Unlimited and talked to Michael, ... →

“Ergomotion - 307833 (Worst customer service and repair)”

• The Ergomotion brand

Posted by Rachael from Newton, NJ on August 30, 2018

Motor broke within 3 months. We have been back and forth with customer service for 3 weeks. We schedule service and the day of they call to cancel. Buyer beware. →

“Sleep Inc - 309270 (I don't recommend it to anyone.)”

• The Sleep Inc brand

Posted by Maria J from Miami, FL on September 2, 2018

I've tried to call customer service and I have no answer, I had to go to the neurosurgeon because of the proven back pain, I can't lose the $825 I paid for this robbery. Also in the store where I made the purchase the seller treated me in bad shape ... →

“The Futon Shop - 309798 (Bad Purchase and nightmare customer service.)”

• The The Futon Shop brand

Posted by Todd from Milford, CT on September 3, 2018

The Futon I ordered arrived 7/21/2019, I send this via email the next day: "1. When I sit on it, within minutes I can feel the wooded slats, within an hour it began to make my lower back hurt. I went to Target and picked up a ¼ Inch sturdy ... →

“DreamCloud Premier - 400620 (Dreamcloud Talks Tufted Mattress But Sends Lumpy Quilted Top)”

• The Premier model by DreamCloud

Posted by Carol from Falls Church, VA on September 9, 2019

This is a 100-pound mattress when it arrives at your door. But it's not what is described on the site. Dreamcloud has had enough time to change their manufacturing processes, but they can't seem to find time to make a five-minute text update to their site?! It's NOT a hand-tufted ... →

“Real Sleep - 402355 (Increased back pain and very poor customer service)”

• The Real Sleep brand

Posted by Sarah from Falls Church, VA on September 19, 2019

I have had this mattress for two months and have tried every means possible to contact Real Sleep for a return over the past three weeks with no response to phone calls or emails. They have a 100 day guarantee that is worthless if no one responds. →

“Luxi 3-in-1 - 402810 (Luxi Does NOT honor its return policy)”

• The Luxi 3-in-1 model by Luxi

Posted by Kyle from Virginia Beach, VA on September 22, 2019

In addition to being charged for pillow that I never received, my wife and I are not satisfied with the mattress and are well within the 100 free trial period. Unfortunately, the company will not respond. Buying a mattress online can be risky move because you have no idea whether ... →

“Simmons Beautyrest Black Hybrid Gladney Luxury Firm - 404458 (Worst Mattress I've ever owned, Most I've ever Paid)”

• The Gladney Luxury Firm model from the Beautyrest line by Beautyrest

Posted by Chad from Fayette City, PA on October 1, 2019

Within 8 months one part of the mattress began to feel lower, like it was sagging. My wife said it was my imagination, but after a couple painful months of sleep, we turned the bed and she began to feel it too. It has continued to get worse, to the ... →

“Old West Comfort - 405015 (Terrible quaility horrible customer service)”

• The Old West Comfort line by Old West

Posted by Sydney from Broomfield, CO on October 4, 2019

We bought a mattress from a retailer, wherein this company made the mattress. Immediately, had trouble with the mattress and the retailer said the mattress was memory foam and would adjust according to time. It didn’t. Retailer goes out of business. We call within two years of having the mattress ... →

“Restonic Comfort Master - 405280 (Marvelous middle not so marvelous. I need sleep!)”

• The Restonic Comfort Master line by Restonic

Posted by Jamie from Springfield, GA on October 5, 2019

I expected when buying from a furniture store, quality would be excellent. When we first brought it home, my husband complained that he felt like his feet were higher than his head. Two years later we both have back issues and feel like we are sleeping in a V. When ... →

“Sleeping Organic - 405710 (Sleeping Organic -={SUCKS}=-)”

• The Sleeping Organic brand

Posted by Jeremy from Eldred, PA on October 7, 2019

They market this a customized sleeping solution based on your weight and sleep style. What they don't tell you is the wool zip-on mattress encasement is so taunt when you lay on it, that you don't get to sink into the mattress at all. It feels so firm even though ... →

“Sealy Response Performance Santa Paula IV Plush Euro Top - 408342 (Much worse than I had expected never really comfortable. ...)”

• The Santa Paula IV Plush Euro Top model from the Sealy line by Sealy

Posted by Peggy from North Fort Myers, FL on October 21, 2019

Much worse than I had expected never really comfortable. This was a new replacement on a warranty and is a really big disappointment. No more sealy for me as I have to go buy another one. Service was slow. Took about a month and I was told was made special ... →

“Serta Perfect Sleeper Elite Tranquil Breeze Ultra Firm Pillowtop - 46325 (I wake up every morning with back pain it takes 3 to 5 minut)”

• The Tranquil Breeze Ultra Firm Pillowtop model from the Serta Perfect Sleeper line by Serta

Posted by Brenda A from Perris, CA on February 24, 2016

Every morning it takes about 3 to 5 minutes from me to straighten up I toss and turn all night long I don't sleep at all sometimes because I can't get comfortable I sleep with six pillows in my bed and I have to prop the pillows around my body ... →

“Sleep Number Innovation iLE bed - 409351 (Worst bed ever)”

• The iLE bed model from the Sleep Number Innovation Series line by Sleep Number

Posted by Barbara from Happy Valley, OR on October 27, 2019

Split top never stays together, I am always pulling my arm out of it. The mattress top is completely worn out and lumpy. The customer service is rude and unhelpful. Do not buy! →

“WinkBed Luxury Firm - 409863 (Customer Support after purchase - POOR)”

• The Luxury Firm model by WinkBeds

Posted by Jeff from Magnolia, TX on October 30, 2019

We have been trying to exchange our foundation for several days, the phone system sends you back to an email for a response from customer support. Problem is they never reply!!!! I can't comment on the mattress yet as we have only had it for 5 days...…. →

“Purple Hybrid (f.k.a. Purple.2) - 409945 (Terrible Customer Service)”

• The Purple Hybrid (2") model by Purple

Posted by Robert from Colorado Springs, CO on October 30, 2019

This isn't about the bed so much as it's about the value and the customer service experience. I purchased one of these mattresses last year, and then donated it when I moved to another state. I decided - big mistake - to purchase another one. The delivery process was opaque ... →

“REM Sleep - 410177 (Horrible purchase, I wish Id gone with a different bed!)”

• The REM Sleep brand

Posted by Cassie from Surrey, ND on November 1, 2019

This has been the most frustrating purchase of my life. We spend $5,000 on this bed. It was 6 weeks late being delivered. 6 weeks late! When we FINALLY received our bed it was delivered by two guys in a pickup with a UHAUL bumper hitch trailer. We were promised ... →

“Sealy Optimum - 411105 (this is a very poor excuse for a mattress.my old serta wa...)”

• The Sealy Optimum line by Sealy

Posted by carolyn from Danbury, NC on November 6, 2019

this is a very poor excuse for a mattress.my old serta was 12 years and it slept better than this thing.very poor customer service the ladys answer to me was buy a thick mattress pad.what a joke spent 700.00 dollars and this was the answer i got.never never buy a ... →

“Nectar - 413897 (Like sleeping on the floor!)”

• The Nectar brand

Posted by Frank from Greensboro, NC on November 20, 2019

I purchased a Nectar mattress after reading reviews online. The mattress is way too firm for me & is causing me more pain. Their 365 day return policy doesn't start until after you have slept on it for 30 days. Now it is next to impossible to reach someone by ... →

“REM Sleep Martinique - 414298 (No response for warranty - Remote died and now I'm stuck)”

• The Martinique model by REM Sleep

Posted by Tami from Trabuco Canyon, CA on November 22, 2019

We purchased the complete Split Cal King adjustable bed setup. Remote worked for a few years, but was always "spotty". You had to "aim" the remote at just the right spot. We dealt with it. Now, the remotes (one for each side) don't work at all, despite hours of trouble ... →

“Awara Latex Hybrid - 416289 (BEWARE refund difficulty! Nice mattress, too firm.)”

• The Awara model by Awara

Posted by Reba from Hopkins, MN on November 30, 2019

Mattress arrived within the expected time (1 week). It was fairly easy to get out of box and set up. No smells. It quality and looks nice. The first night, my back hurt. The second night my partner told me he felt stiff and that the bed was too hard, ... →

“TEMPUR-Pedic - 416880 (very low quality and services)”

• The TEMPUR-Pedic brand

Posted by SAKLY from Vienna, VA on December 2, 2019

Mattress Warehouse, is a badly run business with horrible customer service and very low quality of mattresses . I paid more than $4,000 for an adjustable up and down with a mattress from Mattress warehouse seven corners, Falls church VA- shop. This was the worst experience in my life ! ... →

“Logan & Cove - 417275 (Yellow stains on the new mattress. Company won't refund!)”

• The Logan & Cove brand

Posted by Wayne from Vancouver, BC on December 3, 2019

The mattress itself is pretty good. The issue I have is with the yellow stains that were present on the mattress when I examined it shortly after it was purchased. The manufacturer will not accept responsibility for the stains saying there is no way the stains could have come from ... →

“Posh + Lavish - 418615 (Slept on a major memory foam mattress for 18 years, decid...)”

• The Posh + Lavish brand

Posted by Robin from Akron, PA on December 9, 2019

Slept on a major memory foam mattress for 18 years, decided to give latex a try because of recommendation that memory foam wasn’t heathy. Looking for a mattress that I could move around easier. After researching mattress’s for about 6 months, decided to try latex. Summary is...bought a very expensive ... →

“Nectar - 418685 (STAY AWAY)”

• The Nectar brand

Posted by mark from Sterling, VA on December 10, 2019

waste of time and money and Customer service is horrible →

“Restwell (Canada) - 418926 (Broke within a year. Horrible customer service)”

• The Restwell (Canada) brand

Posted by Trevor from North Vancouver, BC on December 11, 2019

The morons at Restwell actually expect the customer to drop the mattress off at the warehouse for inspection when the springs broke along the edge and we made a warranty claim. Hey Restwell, what are we suppose to sleep on after we’ve dropped the mattress off? Oh, and how do ... →

“Sleep EZ - 420134 (Relief is spelled SLEEP EZ)”

• The Sleep EZ brand

Posted by Carole from Okatie, SC on December 20, 2019

I ordered this mattress after MUCH research. Our prior 8 yo memory foam mattress began to feel like we were sleeping in a sweaty bucket. We selected the custom split CalKing; allowing my partner and I to customize the firmness Based on our height, weight and sleeping position. 1 day ... →

“DreamCloud - 420624 (Not sleeping on a cloud)”

• The DreamCloud brand

Posted by Charles from Hartselle, AL on December 23, 2019

We bought this mattress to help my wife back pain, it's gotten worse. With that being said, I now have developed constant nagging back pain, numbness in my shoulder, extreme pain in my hips. Getting help from Dream cloud customer service was like pulling teeth (both on the phone and ... →

“Sealy Harbor Willow Firm - 421104 (Horrible mattress)”

• The Willow Firm model from the Sealy Brand line by Sealy

Posted by Sarah on December 26, 2019

This is the worst mattress we ever purchased and the shop Sleepys do nothing to assist except repair or replace it which will make no difference AT ALL because of the poor design of this mattress. Do not purchase anything from SLEEPYS once they have your money they do not ... →

“Simmons Beautyrest Black Alexia Extra Firm - 423760 (Very saggy, for the $ I expected more. Company not helpful)”

• The Alexia Extra Firm model from the Beautyrest line by Beautyrest

Posted by MJ from Walkersville, MD on January 4, 2020

I am expected so much more for $2000.00. I contacted the Co and they told me to go to the store. I did and their fix was for us to buy a new mattress for $1600.00. Will never own another Simmons product and will encourage others to stay away as ... →

“Hampton & Rhodes HR500 Plush - 424120 (This bed is horrible and I cant sleep on it anymore.)”

• The HR500 Plush model by Hampton & Rhodes

Posted by Wendy from West Jordan, UT on January 5, 2020

I hate this mattress but can’t afford a new one. I put in a claim and they denied it. I tried calling but got no where. I am beyond frustrated. I sleep on the couch now until I can save money to get a better mattress. I saved money for ... →

“Charles P. Rogers - 425801 (BUYER BEWARE)”

• The Charles P. Rogers brand

Posted by carol from Saddle River, NJ on January 13, 2020

VERY BAD CUSTOMER SERVICE-ONLY CARE ABOUT THE SALE-BUYER BEWARE!! Dealt with TINA CARLINO over the phone in the NYC office and was given false information about the warranty on the Mattress. Was told in order for the warranty to be effective I MUST buy their $500 boxspring. So of course ... →

“Marshall - 426692 (Uncomfortable, pricey and lack of Customer Service)”

• The Marshall brand

Posted by Angus from Burnaby, BC on January 17, 2020

We thought we were doing the right thing when we purchased this mattress almost 3 years ago. Canadian made, Canadian owned company, all natural materials etc. We were assured this mattress had superior side support as we told the salesperson it was very important to us. The bed is now ... →

“Nectar - 430320 (Horrible Customer Service!!!!!!)”

• The Nectar brand

Posted by Jon from Minneapolis, MN on February 1, 2020

This bed buying experience was a nightmare. The bed initially was shipped elsewhere and I NEVER could get thru to the customer service line live person. Secondly, I had to return a defective platform bed with wobbly legs. I was told I had to donate the frame to a qualifying ... →

“Sleeping Organic - 430637 (When we first received the mattress, 4 layers custom bui...)”

• The Sleeping Organic brand

Posted by Kris from Summerville, SC on February 3, 2020

When we first received the mattress, 4 layers custom built, it was extremely comfortable, we were in awe but 2 months ago, we decided to replace the mattress encasing that cost $595,on top of 5k, because we got tired of spot clean , WOW.... the casing replacement was a TOTAL ... →

“Restwell (Canada) - 437490 (Customer Service is never as good as their sales)”

• The Restwell (Canada) brand

Posted by Cathy from Surrey, BC on February 24, 2020

We bought a mattress that was supposed to be warrantied for 20 years. We're 10 years in. On a visual inspection you can see the side is compressed and their is an impression. Impossible for two people to sleep comfortably without rolling into each other. In past, my partner and ... →

“Essentia Classic 8 - 445178 (Essentia Breaches Return Policy: Warning to Consumers)”

• The Classic 8 model by Essentia

Posted by Suzanne M from Yorba Linda, CA on April 14, 2020

As reviewers of mattresses, we wanted to be sure you are aware of the following experience we have been enduring with Essentia Natural Mattress Company. We are trying our best now to warn consumers about this. Newly weds in November 2018, my husband and I decided to make one of ... →

“Awara Latex Hybrid - 452574 (Much Less than Manufacturer promised)”

• The Awara model by Awara

Posted by Monica from Elk Grove Village, IL on May 17, 2020

I had been having problems with standard innerspring/foam mattresses. Not comfort but allergic reactions to foam. After much investigating decided to try Awara. Got mattress put on my box spring and waited for it to recover from packing. It had arubbery smell which became less but never left. Also 13" ... →

“Nectar - 453227 (SCAM Offer for $75 Amazon Gift Card)”

• The Nectar brand

Posted by Gail from Redding, CA on May 19, 2020

While I am overall happy with the mattress, their customer service is horrible. I have been in contact via e-mail with Nectar for two months for both myself and the person to whom I referred the mattress. The on-line offer, verbally confirmed by Nectar in the one phone call in ... →

“DreamCloud Premier - 456597 (Comfortable but sides tend to collapse or sag on sides)”

• The Premier model by DreamCloud

Posted by Larry from Roslindale, MA on May 29, 2020

I purchased the luxe queen sized bed and ordered the adjustable frame, when it was delivered I realized they sent both the regular frame and the metal adjustable frame, I contacted customer support which said they would email me a return label, after not receiving the label I emailed customer ... →

“TEMPUR-Pedic - 457385 (I tried to exchange or get my money back after I purchased)”

• The TEMPUR-Pedic brand

Posted by Elizabeth from Woodway, TX on June 2, 2020

No one in customer service was helpful. They sent papers for me to measure the mattress and wanted pictures of the mattress, yet, I was told that they just couldn't help me. I slept on a wonderful temper pedic, but my ex got that mattress. So, I bought my own. ... →

“Stewart & Hamilton - 457895 (I am not a complainer, but when I purchased this in Sept...)”

• The Stewart & Hamilton brand

Posted by Annette from Godfrey, IL on June 5, 2020

I am not a complainer, but when I purchased this in September 2016 they guaranteed it would be wonderful. (Delivered September 24th) Well, this was not the case I couldn't sleep on it from the start. I asked after one week if we could trade for a different mattress, they ... →

“Dream Star - 460864 (Completely fell apart)”

• The Dream Star brand

Posted by Nikki M from Morden, MB on June 18, 2020

2 weeks after purchasing our Dreamstar mattress one of the diamond shape patterns came undone, causing it to completely come apart. Upon calling the business we purchased it from, they didn't return our calls for months. Finally when a Dreamstar rep star was reached, they were the most rude and ... →

“NordicRest - 464891 (This is the worst matteress ive ever owned and was lied to)”

• The NordicRest brand

Posted by Lance from Asheboro, NC on July 4, 2020

This is the worst mattress that I've ever owned, the customer service was horrible, I was lied to that there was a 9 year warranty on it, I've only owned the mattress for 43 days and it feels like I've owned it for 20 years, I would never recommend this ... →

“Sleep Number - 471907 (Lots of hype and less quality of life)”

• The Sleep Number brand

Posted by Anthony from Westover, MD on August 4, 2020

Purchase our second select comfort in 2015 First one in 1997. We discarded the first one because the topper needed to be cleaned and it was not able to be. The company wanted to sell new ones. So after deciding to get the one with separate controls the nightmare began. ... →

“Personal Comfort Advanced - 473809 (Worst Service)”

• The Personal Comfort Advanced line by Personal Comfort

Posted by Karen from Peyton, CO on August 13, 2020

We purchased this bed in February after my husband's cancer diagnosis. We have had problems with the comfort of the mattress, as well as the worst customer service we've ever experienced. We have received two replacements since the purchase. The original topper was hard as a rock, it took 3 ... →

“Old West - 474019 (Do NOT purchase from Old West)”

• The Old West brand

Posted by Jenane from Fort Collins, CO on August 14, 2020

I bought this mattress about 5-6 years ago and it is already significantly worn. There are body indentations and it’s lost support, I wake up with neck, shoulder and hip aches and pains. This has been going on months. I reached out to the store to replace under the 10 ... →

“Beloit Mattress - 475357 (From Beautiful Product to Questionable Quality Control)”

• The Beloit Mattress brand

Posted by Monique from Grosse Pointe, MI on August 19, 2020

The Beloit Mattress Topper is marketed as a College Dorm must-have. That said, with less than 3 years of use, the mattress topper did not hold up to its name. When the Beloit mattress topper arrived, it was absolutely gorgeous: American made, quality stitching, attention to detail. I felt quite ... →

“Dynasty - 475431 (poor customer service bed was suppose to be medifirm terribl)”

• The Dynasty brand

Posted by peg from Akron, NY on August 19, 2020

service is terrible, salesman left us on our own. got busy, no help, mattress is like sleeping on concrete. would not recommend as warranty isn’t as stated. you can have mattress fixed at additional cost and delivery charges , do it’s really not a warranty at sll →

“Serta iComfort Aura EFX - 493028 (I've had this bed for 5 years and it has given me more ba...)”

• The Aura EFX model from the Serta iComfort line by Serta

Posted by Kamryn from Tampa, FL on November 10, 2020

I've had this bed for 5 years and it has given me more back problems than i had before i started using it. They replaced it once and its still horrible. Its also super hot. Tried a topper and new frame and that didn't even help. I would never recommend ... →

“Restonic Visionary - 491598 (Piece of junk)”

• The Visionary model from the Restonic line by Restonic

Posted by Susan from Howell, NJ on November 1, 2020

Have only owned this mattress for about a year. The indents on my side and my spouses side are ridiculous! I actually had to go out a buy a large piece of foam to fill the hole where my body lies! (which moves around all over).The store where I purchased ... →

“Pure LatexBliss Ultimate - 496378 (Purchased our mattress in 2011. I had a warranty issue a...)”

• The Pure LatexBliss line by Pure Talalay Bliss

Posted by Laurie from Lake Worth, FL on November 27, 2020

Purchased our mattress in 2011. I had a warranty issue and they replaced the mattress. I had another warranty issue in 2013 and they replaced the mattress again. I just called with another warranty issue and I was told that "merchandise already processed as a previous warranty replacement in the ... →

“Simmons Beautyrest Hotel Diamond 4 Luxury Firm - 498675 (Much too soft for good alignment)”

• The Diamond 4 Luxury Firm model from the Beautyrest line by Beautyrest

Posted by Barbara from Bolton, ON on December 7, 2020

I did not order this soft mattress.It was a replacement for the original purchase as the delivery man sliced the pillowtop.When I went back to the Brick to complain it was too soft and not what I ordered their response was it is the 2020 model with no changes and ... →

“Amerisleep AS4 - 502373 (Only lasted a year)”

• The AS4 model by Amerisleep

Posted by Dawn from Denver, CO on December 30, 2020

It was great for about a year. Then it started to break down and sag in the middle. It is worn where i normally sleep. If my boyfriend sleeps with me we both roll toward the center. It’s terrible. Customer service is poor. Did not honor the warranty. Tried to ... →

“Golden Mattress Company - 502513 (Like sleeping in a hammock after a year, joke of a warranty)”

• The Golden Mattress Company brand

Posted by Ashley from Burgaw, NC on December 30, 2020

At first we were very pleased with the mattress, and how it felt. However within the first year our mattress started sinking in both places where we sleep. By 18 months the indentions were so bad you could see them with our bed made up. Contacted the company we bought ... →

“WinkBeds EcoCloud Hybrid - 510627 (Softer than most latex mattresses, but false advertising)”

• The EcoCloud Hybrid model by WinkBeds

Posted by Valerie from Pacoima, CA on February 6, 2021

I purchased the EcoCloud Hybrid because they advertise it to be, “100% All-Natural, Absolutely no synthetic foams, fibers, fillers, glues or dyes.” “ No chemicals, sprays or synthetic materials are used ever”. This is important to me because I have chemical sensitivities & asthma. I have known reactions to adhesives, ... →

“REM Sleep Martinique - 513823 (Advertised lifetime Warranty- Is no warranty)”

• The Martinique model by REM Sleep

Posted by Michele from Hiram, ME on February 21, 2021

The Bed is Disintegrating right under us!! I called and sent pictures and once I mentioned the lifetime warranty, that was the end of the discussion. Randy is completely ignoring me. Not a reputable company. →

“Charles P Rogers Estate Lifetime 7000 Extra Comfort - 515783 (Not as expected)”

• The Estate Lifetime 7000 model from the Charles P. Rogers Estate Lifetime line by Charles P. Rogers

Posted by Ted from Rome, NY on March 3, 2021

From looking at the Estate 7000 diagram on the web site it looked plush and if anything on the soft side. When we got the mattress it was anything but soft, so be careful when purchasing. I do believe it is a very well made mattress and am disappointed it ... →

“Arizona Premium - 517331 (I should have purchase from a different manufacturer)”

• The Arizona Premium brand

Posted by Mark from Deerfield Beach, FL on March 12, 2021

Me and my wife are very dissatisfied with our purchase. After just 5 years their blended latex mattress as you can see is failing. I contacted the owner Ken Hightower via telephone and email and he seem polite and requested photo to be sent to him. After receiving photos from ... →

“Serta Perfect Sleeper Elite Glengate Luxury Firm Pillowtop - 524037 (The mattress sags in on both sides. Has a big hump in the...)”

• The Glengate Luxury Firm Pillowtop model from the Serta Perfect Sleeper line by Serta

Posted by Sherry from Roanoke, VA on April 19, 2021

The mattress sags in on both sides. Has a big hump in the middle and I feel off balance .you can see the sags when you make up the bed. The seller was not sympathetic and basically let me know that if it did not measure at least a inch ... →

“TEMPUR-Pedic - 524558 (Temperpedic does NOT honor their warranty)”

• The TEMPUR-Pedic brand

Posted by Mary from Crestline, CA on April 22, 2021

I have ALL original paperwork but Temperpedic tells me to call Leggit and Platt...they tell me to call Temperpedic. Try calling their customer service...you will hold for 1 hour- 2 1/2 hours. It doesn't matter what store you buy from, it comes back to Temperpedic only takes care of SALES ... →