American Freight

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American Freight has 17 ratings and 4 reviews on GoodBed.
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Top Brands American Freight


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Available Products American Freight

American Freight carries the following products. Select a manufacturer below to view the lines and collections carried by this retailer:

  • 8.3/10
  • 7.9/10
  • 6.7/10
  • No Rating

Popular Collections Carried by American Freight

  • Simmons Beautyrest

    The Simmons Beautyrest line has 2,036 ratings and 174 reviews on GoodBed.

    See Simmons Beautyrest models »

    Brand Rating

    8.3
    ( 2,036 ratings + 174 reviews )

Stores American Freight

Store Name City State Reviews
American Freight Syracuse NY 5.0
(1 rating + 1 review)
American Freight Furniture and Mattress Palmetto FL 1.0
(1 rating + 1 review)
American Freight Furniture and Mattress Birmingham AL 0
American Freight Mobile AL 0
American Freight Furniture and Mattress Little Rock AR 0
American Freight Fort Lauderdale FL 0
American Freight Fort Myers FL 0
American Freight Gainesville FL 0
American Freight Jacksonville FL 0
American Freight Furniture and Mattress Jacksonville FL 0

See all American Freight stores →

Reviews American Freight

American Freight is recommended by 24% of mattress shoppers on GoodBed (based on 17 ratings + 4 reviews).

Have you shopped for a mattress at American Freight? Write a Review!

Review Summary

Based on 17 ratings + 4 reviews

Overall Rating:
Recommended by: 24% of owners on GoodBed (based on 17 ratings + 4 reviews).

Most Recent Reviews American Freight

  • Selection: Don't care
  • Prices: Thumbs-down
  • Expertise: Thumbs-down
  • Service: Thumbs-down
Pros:

Product Quality
Product Selection

Product Quality
Product Selection

Cons:

None

None

I spent 2000.00 at the palmetto store..I bought a dining room table set a bunk bed with Mattress for my boys room I bought a sectional for my living room and u purchased insurance for my couch..a few days after I received my couch I noticed that the zipper on one of the seats wasn't working so I called the store n spoke to Daniel he told me to sent pictures and even got rude by asking my why am I just seeing this I had the couch for a few days now..I told him that we were out of town and had just got back.anyway I sent the pics and since march I've been hearing the same story"we sent a email out and we are waiting for a response or we are working on it" I paid for my couch to be covered in casies like this..and now ive had this couch for almost 3 months and still waiting on the replacement peice ..this really suck and to think I was going to buy more items from them you can forget that..I'll go to rooms to go instead.. I just need my couch fixed.. I wish I could return it and get my money back.

Official Response

By Kaylea Frye from American Freight on June 1, 2015

Hi Dana - We sincerely apologize for the trouble you're having. Will you please email us at customerservice [at] americanfreight [dot] us with the full name, store location, and contact information on file with your account so we can look into this and see how we can help?


  • Selection: Thumbs-up
  • Prices: Thumbs-up
  • Expertise: Thumbs-up
  • Service: Thumbs-up
Pros:

Customer Service
Product Quality

Customer Service
Product Quality

Cons:

None

None

great mattress and even better customer service. Jim the manager was willing to go above and beyond to make it the best furniture buying experience ever. we will definitely be going there again.


  • Selection: Thumbs-down
  • Prices: Thumbs-down
  • Expertise: Thumbs-down
  • Service: Thumbs-down
Pros:

None

None

Cons:

Product Quality
Warranty Claims

Product Quality
Warranty Claims

Disgusted with the bed. Totally shot after 6 months. Store refuses to honor 10 year warranty because of a small stain. Buyer beware and go somewhere else. Will never shop there again.


    Pros:

    None

    None

    Cons:

    Customer Service
    Product Quality
    Transparency

    Customer Service
    Product Quality
    Transparency

    They lie to you with a straight face. They sell inferior products and they don't help when there is a problem. Once its in your home, they are out of the picture. I wouldn't advise anyone to buy anything there unless they are willing to live with bad furniture and bedding

    About this Retailer American Freight

    Status:
    Open

    Contact

    Web:
    American Freight website

    Services

    Company

    Store Names:
    American Freight, American Freight Furniture and Mattress
    Headquarters:
    Delaware, OH
    Founded:
    1993

    Additional Information American Freight

    Description:

    American Freight is a furniture retailer that sells mattresses in addition to other types of home furnishings. Headquartered in Delaware, OH, American Freight carries a variety of mattress models from which to choose, including mattresses from NordicRest, Serta, Simmons and Stewart & Hamilton. American Freight has furniture stores in over 20 states spanning a number of different metropolitan areas.

    Stores Located In:

    Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Michigan, Minnesota, Missouri, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin

    Region Served:

    Akron, OH; Albany-Schenectady-Troy, NY; Altoona, PA; Ann Arbor, MI; Atlanta, GA; Augusta, GA / Aiken, SC; Binghamton, NY; Birmingham, AL; Buffalo-Niagara Falls, NY; Canton-Massillon, OH; Champaign-Urbana, IL; Charleston, WV; Charleston-North Charleston, SC; Chattanooga, TN / Northwest Georgia; Cincinnati, OH / Northern Kentucky / Southeast Indiana; Clarksville, TN / Hopkinsville, KY; Cleveland-Lorain-Elyria, OH; Columbia, SC; Columbus, OH; Daytona Beach, FL; Dayton-Springfield, OH; Decatur, IL; Detroit, MI; Elkhart-Goshen, IN; Erie, PA; Evansville, IN / Henderson, KY; Fort Lauderdale, FL; Fort Myers-Cape Coral, FL; Fort Pierce-Port Saint Lucie, FL; Fort Wayne, IN; Gainesville, FL; Gary, IN; Grand Rapids-Muskegon-Holland, MI; Hamilton-Middletown, OH; Harrisburg-Lebanon-Carlisle, PA; Huntsville, AL; Indianapolis, IN; Jacksonville, FL; Kalamazoo-Battle Creek, MI; Knoxville, TN; La Crosse, WI / Southeast Minnesota; Lafayette, IN; Lakeland-Winter Haven, FL; Lansing-East Lansing, MI; Lexington, KY; Lima, OH; Little Rock-North Little Rock, AR; Louisville, KY / Southern Indiana; Madison, WI; Mansfield, OH; Melbourne-Titusville-Palm Bay, FL; Memphis, TN / Eastern Arkansas / Northern Mississippi; Miami, FL; Milwaukee-Waukesha, WI; Minneapolis-Saint Paul, MN / Northwest Wisconsin; Mobile, AL; Montgomery, AL; Muncie, IN; Nashville, TN; Nassau-Suffolk, NY; New Orleans, LA; Norfolk-Virginia Beach-Newport News, VA / Northeast North Carolina; Ocala, FL; Orlando, FL; Panama City, FL; Pensacola, FL; Peoria-Pekin, IL; Pittsburgh, PA; Racine, WI; Richmond-Petersburg, VA; Saint Louis, MO / Southern Illinois; San Antonio, TX; Sarasota-Bradenton, FL; Savannah, GA; Sharon, PA; South Bend, IN; Syracuse, NY; Tallahassee, FL; Tampa-Saint Petersburg-Clearwater, FL; Terre Haute, IN; Toledo, OH; Utica-Rome, NY; West Palm Beach-Boca Raton, FL; Youngstown-Warren, OH

    Corrections:

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