Saatva Mattress Reviews

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What Owners Are Saying Saatva

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Be sure to visit the Saatva profile for product line info, model details, photos, videos, Q&A and more!

Top Praise & Complaints Saatva

Praise

People who are happy with their Saatva mattress frequently praise Overall Comfort, Overall Support, Customer Service, Overall Value and Natural Materials.

  • Other
    91%

    Customer Service
    Natural Materials
    Motion Isolation
    Delivery Service
    Shopping Efficiency
    Professionalism
    Delivery Speed
    Return Policy
    Responsiveness
    Issue Resolution
    Warranty Terms
    Appearance
    Transparency
    Allergen Resistance
    Product Information
    Assembly
    Sales Pressure
    Thickness
    Warranty Claims
    Retailer Service
    Ease of Care
    Smell
    Repositioning

  • Comfort
    77%

    Overall Comfort
    Pressure Relief
    Firm Comfort
    Conforming
    Initial Comfort
    Soft Comfort
    Quick Response

  • Support
    68%

    Overall Support
    Edge Support
    Firm Support
    Center Support
    Initial Support

  • Value
    63%

    Overall Value
    Price
    Delivery Cost

  • Durability
    59%

    Surface Integrity
    Overall Durability
    Product Quality
    Long-Term Comfort
    Long-Term Support

People who are unhappy with their Saatva mattress sometimes praise Other Features, Support and Comfort.

Complaints

People who are unhappy with their Saatva mattress frequently complain about Other Features, Overall Comfort, Overall Support and Durability.

  • Other
    67%
  • Comfort
    58%

    Overall Comfort

  • Support
    58%

    Overall Support

  • Durability
    42%

    Overall Durability
    Surface Integrity

People who are happy with their Saatva mattress sometimes complain about Delivery Service.

Most helpful positive review

The BEST Luxury Mattress At Any Price

I can't say I'm an expert with regard to mattresses. When I left a 35 year career as Creative Director for a major Advertising Agency my timing was perfect - the economy collapsed. I took a job with a major mattress chain both selling and creating ... Read more »

Peter S from Bridgeport, CT

Most helpful negative review

High hopes/low depressions

The reviews led us to hope for a quality, comfortable, reasonably priced mattress without the salesperson blather. Initial quality was very good. Comfortable, apparently well made unit. Delivery was messed up/damage but customer service $adjusted for u... Read more »

Lon from Shreveport, LA


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Ratings Breakdown Saatva Reviews

Summary % Praising % Complaining
Comfort

74%
Overall Comfort, Pressure Relief, Firm Comfort, Conforming
6%
Overall Comfort
Support

66%
Overall Support, Edge Support, Firm Support, Center Support
6%
Overall Support
Durability

57%
Surface Integrity, Overall Durability, Product Quality, Long-Term Comfort
5%
Overall Durability, Surface Integrity
Value

60%
Overall Value, Price, Delivery Cost
3%
Overall Value
Other Features

88%
Customer Service, Natural Materials, Motion Isolation, Delivery Service
14%
Delivery Service

Reviews Saatva

Do you have something to say about your Saatva mattress? Write a Review!

Saatva Reviews
Ratings


(based on 288 ratings + 140 reviews)

  • 5 stars
    (119)
  • 4 stars
    (8)
  • 3 stars
    (1)
  • 2 stars
    (7)
  • 1 star  
    (5)
Recommendations 222 of 288 ratings would recommend their Saatva mattress to a friend

  • Comfort: Slightly too soft
  • Support: Poor
  • Durability: Completely worn
  • Pressure relief: Often
  • Temperature: Don't know
Pros:
Initial Comfort
Cons:
Overall Durability
Overall Support
Surface Integrity


  • Support: Excellent
Pros:
Overall Comfort
Customer Service
Product Information
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Customer Service
Delivery Service
↓ See More ↓
Edge Support
Long-Term Comfort
Long-Term Support
Motion Isolation
Responsiveness
Return Policy
Overall Support
Surface Integrity
Overall Value
Warranty Terms
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Don't know
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Customer Service
Delivery Service
Delivery Speed
↓ See More ↓
Motion Isolation
Natural Materials
Retailer Service
Shopping Efficiency
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Slightly too hard
  • Support: Good
  • Durability: Like new
  • Pressure relief: Rarely
  • Temperature: Excellent
Pros:
Overall Durability
Edge Support
Firm Comfort
↓ See More ↓
Surface Integrity
Cons:
Motion Isolation
Natural Materials
Product Information
↓ See More ↓
Transparency
Overall Value


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Allergen Resistance
Center Support
Overall Comfort
↓ See More ↓
Customer Service
Delivery Service
Edge Support
Pressure Relief
Price
Product Quality
Professionalism
Quick Response
Return Policy
Sales Pressure
Shopping Efficiency
Surface Integrity
Temperature Control
Transparency
Cons:
None


  • Comfort: Slightly too soft
  • Support: Poor
  • Durability: Completely worn
  • Pressure relief: Often
  • Temperature: Excellent
Pros:
Overall Comfort
Edge Support
Motion Isolation
↓ See More ↓
Surface Integrity
Overall Value
Cons:
Customer Service
Delivery Service
Overall Durability
  • Purchased in Aug 2015


  • Comfort: Just right
  • Support: Excellent
  • Durability: Don't know
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Natural Materials
Overall Support
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Center Support
Pressure Relief
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Customer Service
Overall Support
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Conforming
Pressure Relief
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Appearance
Overall Comfort
Delivery Speed
↓ See More ↓
Motion Isolation
Product Information
Product Quality
Overall Support
Surface Integrity
Transparency
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Assembly
Overall Comfort
Customer Service
↓ See More ↓
Delivery Service
Delivery Speed
Overall Durability
Edge Support
Firm Comfort
Firm Support
Issue Resolution
Motion Isolation
Natural Materials
Price
Professionalism
Responsiveness
Return Policy
Sales Pressure
Shopping Efficiency
Overall Support
Surface Integrity
Overall Value
Warranty Claims
Warranty Terms
Cons:
None
  • Purchased in Jun 2015


  • Comfort: Just right
  • Support: Excellent
  • Durability: Don't know
  • Pressure relief: Don't know
  • Temperature: Excellent
Pros:
Overall Comfort
Overall Durability
Edge Support
↓ See More ↓
Natural Materials
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Center Support
Overall Comfort
Customer Service
↓ See More ↓
Overall Durability
Edge Support
Long-Term Comfort
Long-Term Support
Motion Isolation
Natural Materials
Professionalism
Return Policy
Shopping Efficiency
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Support: Excellent
Pros:
Customer Service
Delivery Speed
Price
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Assembly
Center Support
Overall Comfort
↓ See More ↓
Delivery Cost
Delivery Service
Overall Durability
Edge Support
Firm Support
Initial Comfort
Initial Support
Long-Term Comfort
Long-Term Support
Motion Isolation
Natural Materials
Pressure Relief
Price
Product Quality
Professionalism
Quick Response
Responsiveness
Return Policy
Sales Pressure
Shopping Efficiency
Overall Support
Surface Integrity
Temperature Control
Transparency
Overall Value
Warranty Terms
Cons:
None


  • Support: Very Poor
Pros:
Delivery Speed
Cons:
Warranty Claims
  • Purchased in Dec 2012 at Saatva 

Update (2/1/13):
I recieved a call from the CEO of Saatva. After a conversation about my experience with the mattress, he agreed to accept the returned mattress. I will pay a minimal return fee. This is a decent resolution to our issue.

Original Review (1/30/13):


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Don't know
Pros:
Assembly
Overall Comfort
Customer Service
↓ See More ↓
Edge Support
Issue Resolution
Motion Isolation
Natural Materials
Professionalism
Responsiveness
Return Policy
Shopping Efficiency
Overall Support
Surface Integrity
Overall Value
Warranty Claims
Warranty Terms
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Overall Durability
Edge Support
↓ See More ↓
Natural Materials
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Conforming
Dual Comfort
↓ See More ↓
Firm Comfort
Initial Comfort
Natural Materials
Pressure Relief
Slow Response
Overall Support
Temperature Control
Overall Value
Cons:
Motion Isolation


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Appearance
Overall Durability
Motion Isolation
↓ See More ↓
Product Quality
Overall Support
Surface Integrity
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Firm Comfort
Overall Support
Cons:
None


  • Comfort: Much too soft
  • Support: Poor
  • Durability: Completely worn
  • Pressure relief: Often
  • Temperature: Don't know
Pros:
None
Cons:
Overall Comfort
Overall Durability
Edge Support
↓ See More ↓
Motion Isolation
Pressure Relief
Overall Support
Surface Integrity
Overall Value


  • Comfort: Just right
  • Support: Excellent
  • Durability: Don't know
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Conforming
Customer Service
Cons:
Delivery Service


  • Comfort: Just right
  • Support: Good
  • Durability: Don't know
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Edge Support
Natural Materials
↓ See More ↓
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Allergen Resistance
Appearance
Center Support
↓ See More ↓
Delivery Cost
Delivery Speed
Overall Durability
Edge Support
Motion Isolation
Natural Materials
Price
Product Quality
Professionalism
Responsiveness
Return Policy
Shopping Efficiency
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Allergen Resistance
Overall Comfort
Customer Service
↓ See More ↓
Delivery Speed
Motion Isolation
Natural Materials
Product Information
Repositioning
Smell
Overall Support
Surface Integrity
Overall Value
Cons:
None
  • Purchased in Feb 2014


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Center Support
Edge Support
Firm Support
Cons:
None

by from Rancho Santa Margarita, CA on Apr 30, 2014


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Delivery Service
Pressure Relief
Cons:
None


  • Comfort: Just right
  • Support: Good
  • Durability: Don't know
  • Pressure relief: Often
  • Temperature: Excellent
Pros:
Overall Comfort
Edge Support
Motion Isolation
↓ See More ↓
Overall Support
Overall Value
Cons:
None


  • Support: Excellent
Pros:
Delivery Speed
Firm Support
Natural Materials
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Don't know
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Customer Service
Price
Cons:
None


  • Support: Excellent
Pros:
Overall Comfort
Pressure Relief
Price
↓ See More ↓
Temperature Control
Cons:
Maneuverability


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Allergen Resistance
Appearance
Assembly
↓ See More ↓
Customer Service
Delivery Service
Delivery Speed
Overall Durability
Ease of Care
Edge Support
Firm Comfort
Firm Support
Long-Term Comfort
Motion Isolation
Natural Materials
Pressure Relief
Professionalism
Return Policy
Shopping Efficiency
Soft Comfort
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Overall Durability
Edge Support
↓ See More ↓
Natural Materials
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Don't know
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Customer Service
Delivery Speed
↓ See More ↓
Issue Resolution
Natural Materials
Product Quality
Return Policy
Overall Support
Transparency
Overall Value
Cons:
None
  • Purchased in May 2015


  • Comfort: Just right
  • Support: Good
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Overall Support
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Customer Service
Overall Durability
↓ See More ↓
Motion Isolation
Natural Materials
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Support: Good
Pros:
Delivery Speed
Issue Resolution
Product Quality
Cons:
None
  • Purchased in Mar 2012 at Saatva 


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Customer Service
Dual Comfort
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Don't know
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Customer Service
Edge Support
↓ See More ↓
Natural Materials
Overall Support
Surface Integrity
Thickness
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Conforming
Overall Durability
Edge Support
↓ See More ↓
Natural Materials
Pressure Relief
Soft Comfort
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Center Support
Overall Comfort
Overall Durability
↓ See More ↓
Motion Isolation
Natural Materials
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Good
  • Durability: Don't know
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Overall Durability
Edge Support
↓ See More ↓
Overall Support
Surface Integrity
Overall Value
Cons:
Delivery Service


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Allergen Resistance
Appearance
Overall Comfort
↓ See More ↓
Delivery Service
Delivery Speed
Ease of Care
Edge Support
Initial Comfort
Maneuverability
Motion Isolation
Natural Materials
Pressure Relief
Product Information
Product Quality
Return Policy
Shopping Efficiency
Surface Integrity
Overall Value
Warranty Terms
Cons:
None
  • Purchased more than a year ago


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Customer Service
Overall Durability
Natural Materials
↓ See More ↓
Overall Support
Cons:
None


  • Comfort: Slightly too soft
  • Support: Good
  • Durability: Like new
  • Pressure relief: Rarely
  • Temperature: Excellent
Pros:
Customer Service
Issue Resolution
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Customer Service
Edge Support
↓ See More ↓
Motion Isolation
Natural Materials
Professionalism
Responsiveness
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Customer Service
Overall Durability
↓ See More ↓
Motion Isolation
Natural Materials
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Overall Durability
Edge Support
↓ See More ↓
Natural Materials
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Support: Excellent
Pros:
Customer Service
Price
Product Quality
Cons:
None


  • Support: Excellent
Pros:
Overall Comfort
Delivery Service
Product Quality
Cons:
None


  • Support: Excellent
Pros:
Customer Service
Delivery Service
Cons:
None


    Pros:
    Customer Service
    Issue Resolution
    Cons:
    None
    • Purchased


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Firm Comfort
    Issue Resolution
    Pressure Relief
    Cons:
    Delivery Service


    • Comfort: Just right
    • Support: Excellent
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Pressure Relief
    Soft Comfort
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Customer Service
    Long-Term Comfort
    Price
    Cons:
    None


    • Support: Excellent
    Pros:
    Customer Service
    Overall Support
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Overall Support
    Overall Value
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Overall Value
    Cons:
    None


    • Support: Excellent
    Pros:
    Customer Service
    Firm Support
    Cons:
    None

    by from Palos Verdes Peninsula, CA on Mar 17, 2013


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Overall Support
    Cons:
    None


    • Comfort: Don't know
    • Support: Good
    • Durability: Completely worn
    • Pressure relief: Rarely
    • Temperature: Excellent
    Pros:
    Customer Service
    Price
    Responsiveness
    Cons:
    Adjustable Comfort
    Center Support
    Overall Comfort
    ↓ See More ↓
    Dual Comfort
    Overall Durability
    Firm Comfort
    Firm Support
    Long-Term Comfort
    Long-Term Support
    Overall Support
    Surface Integrity
    • Purchased in Feb 2015


    • Support: Excellent
    Pros:
    Initial Comfort
    Issue Resolution
    Professionalism
    Cons:
    None
    • Purchased in Mar 2012


    • Support: Excellent
    Pros:
    Customer Service
    Pressure Relief
    Cons:
    None
    • Purchased in Sep 2012


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Customer Service
    Firm Comfort
    Pressure Relief
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Delivery Service
    ↓ See More ↓
    Professionalism
    Cons:
    None


    • Support: Excellent
    Pros:
    Customer Service
    Firm Support
    Product Quality
    Cons:
    None
    • Purchased in Sep 2012


    • Support: Excellent
    Pros:
    Customer Service
    Delivery Speed
    Product Quality
    Cons:
    None


    • Support: Excellent
    Pros:
    Customer Service
    Delivery Speed
    Overall Support
    Cons:
    None
    • Purchased in Oct 2012 at Saatva 


    • Support: Excellent
    Pros:
    Customer Service
    Delivery Speed
    Price
    ↓ See More ↓
    Professionalism
    Cons:
    None


    • Support: Excellent
    Pros:
    Issue Resolution
    Product Quality
    Professionalism
    ↓ See More ↓
    Warranty Terms
    Cons:
    Delivery Service
    Temperature Control


    • Support: Excellent
    Pros:
    Customer Service
    Price
    Professionalism
    Cons:
    None


    • Support: Excellent
    Pros:
    Customer Service
    Price
    Overall Support
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Delivery Service
    ↓ See More ↓
    Edge Support
    Issue Resolution
    Motion Isolation
    Responsiveness
    Return Policy
    Sales Pressure
    Overall Support
    Surface Integrity
    Overall Value
    Warranty Terms
    Cons:
    None


    • Comfort: Slightly too hard
    • Support: Good
    • Durability: Don't know
    • Pressure relief: Never
    • Temperature: Fair
    Pros:
    Motion Isolation
    Natural Materials
    Quick Response
    ↓ See More ↓
    Surface Integrity
    Cons:
    Overall Comfort
    Edge Support
    Overall Value


    • Support: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Delivery Service
    Cons:
    None


    • Support: Excellent
    Pros:
    Allergen Resistance
    Customer Service
    Firm Comfort
    ↓ See More ↓
    Product Quality
    Shopping Efficiency
    Cons:
    None
    • Purchased in Jun 2012


    • Support: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Overall Support
    Cons:
    None


    • Support: Excellent
    Pros:
    Appearance
    Delivery Service
    Product Quality
    Cons:
    None


    Simply Great!

    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    None
    Cons:
    None

    by from Charlotte, NC on Jul 17, 2016


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Customer Service
    Delivery Service
    Overall Support
    Cons:
    None


    • Comfort: Slightly too hard
    • Support: Very Poor
    • Durability: Like new
    • Pressure relief: Always
    • Temperature: Fair
    Pros:
    Customer Service
    Cons:
    Overall Comfort
    Delivery Service
    Overall Support


    Great mattress, great service!

    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Good
    Pros:
    None
    Cons:
    None
    • Purchased in May 2016

    by from Bellingham, WA on Jul 19, 2016


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Price
    Cons:
    None


    • Comfort: Don't know
    • Support: Poor
    • Durability: Don't know
    • Pressure relief: Often
    • Temperature: Excellent
    Pros:
    Motion Isolation
    Natural Materials
    Cons:
    Overall Comfort
    Overall Support
    Surface Integrity
    • Purchased


    • Comfort: Slightly too soft
    • Support: Don't know
    • Durability: Don't know
    • Pressure relief: Don't know
    • Temperature: Don't know
    Pros:
    Customer Service
    Professionalism
    Responsiveness
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Don't know
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Delivery Service
    ↓ See More ↓
    Motion Isolation
    Natural Materials
    Professionalism
    Retailer Service
    Shopping Efficiency
    Overall Support
    Surface Integrity
    Transparency
    Overall Value
    Cons:
    None
    • Purchased in Jan 2015


    • Comfort: Just right
    • Support: Good
    • Durability: Don't know
    • Pressure relief: Rarely
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Edge Support
    Motion Isolation
    ↓ See More ↓
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    Delivery Service


    • Comfort: Just right
    • Support: Excellent
    • Pressure relief: Rarely
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Edge Support
    ↓ See More ↓
    Natural Materials
    Product Information
    Overall Support
    Overall Value
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Don't know
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Allergen Resistance
    Appearance
    Assembly
    ↓ See More ↓
    Customer Service
    Delivery Service
    Delivery Speed
    Ease of Care
    Edge Support
    Firm Support
    Long-Term Comfort
    Motion Isolation
    Natural Materials
    Price
    Product Information
    Product Quality
    Professionalism
    Repositioning
    Responsiveness
    Retailer Service
    Return Policy
    Shopping Efficiency
    Sound
    Overall Support
    Surface Integrity
    Thickness
    Transparency
    Overall Value
    Cons:
    None


    • Comfort: Just right
    • Support: Good
    • Pressure relief: Rarely
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Overall Durability
    Edge Support
    ↓ See More ↓
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Overall Durability
    Edge Support
    ↓ See More ↓
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None
    • Purchased


    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Assembly
    Overall Comfort
    Customer Service
    ↓ See More ↓
    Edge Support
    Motion Isolation
    Natural Materials
    Retailer Service
    Shopping Efficiency
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None
    • Purchased in Dec 2014


    • Comfort: Slightly too hard
    • Support: Don't know
    • Durability: Like new
    • Pressure relief: Rarely
    • Temperature: Excellent
    Pros:
    Appearance
    Center Support
    Overall Comfort
    ↓ See More ↓
    Delivery Service
    Delivery Speed
    Edge Support
    Firm Support
    Initial Support
    Natural Materials
    Product Quality
    Responsiveness
    Return Policy
    Overall Support
    Surface Integrity
    Thickness
    Overall Value
    Warranty Terms
    Cons:
    Flip-Ability
    • Purchased in Mar 2015


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Don't know
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Edge Support
    ↓ See More ↓
    Product Quality
    Overall Support
    Overall Value
    Cons:
    None
    • Purchased in Apr 2015


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Conforming
    Customer Service
    Delivery Speed
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Overall Durability
    Edge Support
    ↓ See More ↓
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Conforming
    Customer Service
    ↓ See More ↓
    Firm Comfort
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Delivery Service
    ↓ See More ↓
    Overall Support
    Surface Integrity
    Overall Value
    Warranty Claims
    Cons:
    None
    • Purchased in Sep 2014


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Rarely
    • Temperature: Excellent
    Pros:
    Allergen Resistance
    Appearance
    Overall Comfort
    ↓ See More ↓
    Delivery Service
    Delivery Speed
    Overall Durability
    Edge Support
    Firm Comfort
    Initial Comfort
    Motion Isolation
    Natural Materials
    Pressure Relief
    Product Quality
    Professionalism
    Responsiveness
    Return Policy
    Shopping Efficiency
    Overall Support
    Surface Integrity
    Temperature Control
    Overall Value
    Warranty Terms
    Cons:
    Flip-Ability
    • Purchased in Feb 2015


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Pressure Relief
    Overall Value
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Pressure Relief
    Temperature Control
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Overall Durability
    ↓ See More ↓
    Motion Isolation
    Natural Materials
    Product Quality
    Professionalism
    Return Policy
    Overall Support
    Surface Integrity
    Overall Value
    Warranty Claims
    Cons:
    Delivery Service
    • Purchased in Dec 2014


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Allergen Resistance
    Overall Comfort
    Customer Service
    ↓ See More ↓
    Edge Support
    Motion Isolation
    Natural Materials
    Price
    Product Quality
    Shopping Efficiency
    Overall Support
    Surface Integrity
    Overall Value
    Warranty Terms
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Conforming
    Overall Durability
    ↓ See More ↓
    Firm Comfort
    Initial Comfort
    Motion Isolation
    Natural Materials
    Pressure Relief
    Quick Response
    Slow Response
    Soft Comfort
    Overall Support
    Surface Integrity
    Temperature Control
    Overall Value
    Cons:
    None


    • Comfort: Slightly too soft
    • Support: Good
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Customer Service
    Delivery Service
    Delivery Speed
    ↓ See More ↓
    Motion Isolation
    Natural Materials
    Professionalism
    Responsiveness
    Sales Pressure
    Shopping Efficiency
    Overall Support
    Surface Integrity
    Cons:
    None


    Believe the Saatva Website

    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Customer Service
    Delivery Speed
    Overall Durability
    ↓ See More ↓
    Motion Isolation
    Natural Materials
    Professionalism
    Responsiveness
    Return Policy
    Overall Support
    Surface Integrity
    Transparency
    Overall Value
    Cons:
    None

    by from Austin, TX on Feb 20, 2015


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Conforming
    Customer Service
    ↓ See More ↓
    Delivery Speed
    Ease of Care
    Edge Support
    Long-Term Support
    Motion Isolation
    Natural Materials
    Price
    Product Quality
    Professionalism
    Responsiveness
    Shopping Efficiency
    Overall Support
    Surface Integrity
    Transparency
    Overall Value
    Warranty Terms
    Cons:
    None
    • Purchased in May 2014


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Delivery Service
    ↓ See More ↓
    Overall Durability
    Edge Support
    Motion Isolation
    Natural Materials
    Professionalism
    Responsiveness
    Return Policy
    Shopping Efficiency
    Overall Support
    Surface Integrity
    Transparency
    Overall Value
    Warranty Terms
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Delivery Service
    ↓ See More ↓
    Edge Support
    Motion Isolation
    Natural Materials
    Overall Support
    Surface Integrity
    Transparency
    Overall Value
    Cons:
    None
    • Purchased in Jun 2014


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Overall Durability
    Edge Support
    ↓ See More ↓
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None
    • Purchased in Mar 2014


    • Comfort: Just right
    • Support: Good
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Edge Support
    Motion Isolation
    ↓ See More ↓
    Overall Support
    Overall Value
    Cons:
    None
    • Purchased in Jan 2015


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Delivery Service
    ↓ See More ↓
    Overall Durability
    Edge Support
    Motion Isolation
    Natural Materials
    Professionalism
    Responsiveness
    Shopping Efficiency
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None
    • Purchased in Mar 2012


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Delivery Service
    ↓ See More ↓
    Motion Isolation
    Natural Materials
    Pressure Relief
    Product Information
    Product Quality
    Professionalism
    Return Policy
    Overall Support
    Surface Integrity
    Thickness
    Overall Value
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Overall Durability
    ↓ See More ↓
    Motion Isolation
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None
    • Purchased in Jul 2014


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Overall Durability
    Edge Support
    ↓ See More ↓
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Center Support
    Overall Comfort
    Overall Durability
    ↓ See More ↓
    Firm Support
    Initial Support
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None
    • Purchased in Jan 2015


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Conforming
    Overall Durability
    ↓ See More ↓
    Firm Comfort
    Firm Support
    Long-Term Comfort
    Long-Term Support
    Motion Isolation
    Natural Materials
    Pressure Relief
    Product Quality
    Soft Comfort
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Rarely
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Delivery Service
    ↓ See More ↓
    Overall Durability
    Edge Support
    Firm Comfort
    Long-Term Comfort
    Long-Term Support
    Motion Isolation
    Natural Materials
    Pressure Relief
    Product Information
    Product Quality
    Repositioning
    Return Policy
    Shopping Efficiency
    Sound
    Overall Support
    Surface Integrity
    Temperature Control
    Thickness
    Transparency
    Overall Value
    Cons:
    Maneuverability


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Conforming
    Overall Durability
    ↓ See More ↓
    Motion Isolation
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None
    • Purchased in Apr 2015


    A very good value, a top-notch mattress

    • Comfort: Just right
    • Support: Good
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Dual Comfort
    Edge Support
    ↓ See More ↓
    Motion Isolation
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None

    by from New York, NY on Apr 30, 2015


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Adjustable Comfort
    Allergen Resistance
    Appearance
    ↓ See More ↓
    Center Support
    Overall Comfort
    Localness
    Conforming
    Customer Service
    Delivery Cost
    Delivery Service
    Delivery Speed
    Overall Durability
    Ease of Care
    Edge Support
    Firm Comfort
    Firm Support
    Initial Support
    Issue Resolution
    Long-Term Comfort
    Long-Term Support
    Maneuverability
    Motion Isolation
    Natural Materials
    Price
    Product Consistency
    Product Information
    Product Quality
    Professionalism
    Promotions
    Quick Response
    Repairs
    Repositioning
    Responsiveness
    Retailer Service
    Return Policy
    Sales Pressure
    Sex
    Shopping Efficiency
    Smell
    Sound
    Overall Support
    Surface Integrity
    Temperature Control
    Thickness
    Overall Value
    Warranty Claims
    Cons:
    None


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Overall Durability
    Edge Support
    ↓ See More ↓
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None
    • Purchased in Mar 2015


    • Support: Excellent
    Pros:
    Delivery Service
    Product Quality
    Shopping Efficiency
    Cons:
    None
    • Purchased in Mar 2012 at Saatva 


    • Support: Excellent
    Pros:
    Initial Comfort
    Pressure Relief
    Product Quality
    ↓ See More ↓
    Shopping Efficiency
    Smell
    Cons:
    None
    • Purchased in Mar 2012


    • Support: Excellent
    Pros:
    Initial Comfort
    Product Quality
    Responsiveness
    Cons:
    None
    • Purchased in Mar 2012


    • Support: Excellent
    Pros:
    Delivery Speed
    Initial Support
    Professionalism
    Cons:
    None
    • Purchased in Mar 2012


    • Support: Excellent
    Pros:
    Delivery Speed
    Issue Resolution
    Natural Materials
    ↓ See More ↓
    Soft Comfort
    Overall Support
    Cons:
    None
    • Purchased in Apr 2012


    • Support: Excellent
    Pros:
    Overall Comfort
    Product Quality
    Professionalism
    ↓ See More ↓
    Overall Support
    Cons:
    None
    • Purchased in May 2012


    • Support: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Shopping Efficiency
    Cons:
    None


    • Support: Excellent
    Pros:
    Localness
    Customer Service
    Product Quality
    Cons:
    None
    • Purchased in Jun 2012


    • Support: Excellent
    Pros:
    Overall Comfort
    Delivery Service
    Product Quality
    Cons:
    None
    • Purchased in Jun 2012 at Saatva 


    • Support: Excellent
    Pros:
    Overall Comfort
    Price
    Product Quality
    Cons:
    None
    • Purchased in Jul 2012


    • Support: Excellent
    Pros:
    Overall Comfort
    Delivery Speed
    Firm Comfort
    ↓ See More ↓
    Shopping Efficiency
    Cons:
    None


    • Comfort: Just right
    • Support: Good
    • Durability: Moderately worn
    • Pressure relief: Rarely
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Edge Support
    ↓ See More ↓
    Natural Materials
    Overall Support
    Overall Value
    Cons:
    Delivery Service
    Surface Integrity


    • Comfort: Slightly too hard
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Delivery Service
    ↓ See More ↓
    Motion Isolation
    Natural Materials
    Professionalism
    Return Policy
    Overall Support
    Overall Value
    Cons:
    None


    • Support: Excellent
    Pros:
    None
    Cons:
    Customer Service


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Overall Durability
    Edge Support
    ↓ See More ↓
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None


    Me and ALL my many houseguests RAVE about the Saatva Matress

    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Overall Durability
    Edge Support
    ↓ See More ↓
    Motion Isolation
    Natural Materials
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None

    by from Seattle, WA on Mar 12, 2015


    • Comfort: Much too soft
    • Support: Poor
    • Durability: Like new
    • Pressure relief: Often
    • Temperature: Excellent
    Pros:
    None
    Cons:
    Overall Comfort
    Soft Comfort


    • Comfort: Don't know
    • Support: Poor
    • Durability: Like new
    • Pressure relief: Often
    • Temperature: Fair
    Pros:
    Edge Support
    Natural Materials
    Cons:
    Overall Comfort
    Conforming
    Motion Isolation
    ↓ See More ↓
    Quick Response
    Overall Support
    Surface Integrity
    Overall Value


    • Comfort: Just right
    • Support: Excellent
    • Durability: Like new
    • Pressure relief: Never
    • Temperature: Excellent
    Pros:
    Overall Comfort
    Customer Service
    Overall Durability
    ↓ See More ↓
    Firm Support
    Issue Resolution
    Motion Isolation
    Natural Materials
    Professionalism
    Overall Support
    Surface Integrity
    Overall Value
    Cons:
    None


    • Comfort: Slightly too hard
    • Support: Good
    • Durability: Like new
    • Pressure relief: Often
    • Temperature: Excellent
    Pros:
    Overall Support
    Cons:
    Overall Comfort
    Natural Materials

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