Always Comfortable

Serta and its licensees together are the #1 mattress manufacturers in the United States. Serta's product portfolio includes the Perfect Sleeper®, which is the Only Official Mattress of the National Sleep Foundation, and the iComfort® Sleep System, both named Consumers Digest Best Buys. Serta through its licensees also manufactures the iSeries® Hybrid Sleep System and the exclusive Trump Home® and Bellagio at Home® mattress collections.

As the leading provider of mattresses to the hospitality industry, Serta partners with hotel groups such as Hilton Worldwide, Marriott International, Intercontinental Hotels Group, Choice Hotels International, Best Western International, Omni Hotels and Resorts, as well as Bellagio Las Vegas. Serta has 23 U.S. and four Canadian manufacturing plants. In addition, Serta is distributed internationally in more than 150 other countries. With its worldwide network, Serta is able to respond quickly to customers' needs while still preserving strict control standards to ensure the highest quality. For more information, visit www.serta.com.

The Counting Sheep

Serta launched the Counting Sheep national campaign in 2000 and it has been a success with consumers nationwide ever since. In 2008, the Serta Counting Sheep were selected by Advertising Week as the Advertising Icon of the Year. The reluctant brand icons were later immortalized in the Advertising Icon Hall of Fame.

Our Product Portfolio

Serta is proud to offer a variety of innovative products with today’s most advanced comfort and support features. The Serta product portfolio includes:

  • The Serta Perfect Sleeper®: The best-selling premium mattress in the United States, and the first official mattress of the National Sleep Foundation.
  • The iComfort® Sleep System by Serta®: The world’s first memory foam infused with the support and cooling touch of Serta’s MicroSupport™ gel.
  • Trump Home™ by Serta®: A collection of innerspring and specialty mattresses inspired by the upscale lifestyle of Donald Trump and the Trump Empire.
  • Perfect Day® by Serta: Serta’s top-of-the-line mattress collection designed for a rejuvenating sleep experience.
  • Sertapedic®: Designed to deliver the comfort and quality of Serta at exceptional values.

For more information, visit us at www.serta.com.

Bottom Line What's this brand like?

Most Common Praise
What do owners of this brand love most?

Initial Comfort

Really comfortable when new.

Motion Isolation

Can't feel shaking or disturbance when my partner moves.

Edge Support

Nice, firm edge.

Most Common Complaints
What makes an owner of this brand unhappy?

Surface Integrity

Develops body impressions. Sleeping surface is lumpy or uneven.

Warranty Claims

Warranty claims process is unfair or inefficient.

Models Serta

  • 85/100
  • 83/100
  • 79/100
  • 78/100
  • 74/100
  • 73/100
  • 71/100
  • 69/100
  • 69/100
  • No Rating
  • No Rating
  • No Rating
  • No Rating
  • 82/100
  • 76/100
  • 76/100
  • 74/100
  • 72/100
  • 69/100
  • No Rating
  • No Rating
  • 75/100
  • No Rating
  • 77/100

Popular Models

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This is awesome. Now I feel equipped to walk in somewhere and say with certainty, "This is exactly what I'm looking for."
— Sara in Phoenix, AZ

Reviews Serta

Serta mattresses are recommended by 67% of owners on GoodBed (based on 19,715 ratings + 261 reviews).

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Recent Praise Serta

  • Comfort: Just right
  • Support: Good
  • Durability: Slightly worn
  • Pressure relief: Never
  • Temperature: Good
Pros:
Overall Comfort
Overall Support
Cons:
None


  • Comfort: Just right
  • Support: Good
  • Durability: Like new
  • Pressure relief: Rarely
  • Temperature: Excellent
Pros:
None
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Soft Comfort
Cons:
None


  • Comfort: Just right
  • Support: Good
  • Pressure relief: Sometimes
  • Temperature: Good
Pros:
Overall Comfort
Cons:
None


  • Comfort: Just right
  • Support: Good
  • Durability: Like new
  • Pressure relief: Rarely
  • Temperature: Excellent
Pros:
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Fair
Pros:
None
Cons:
Overall Comfort
Soft Comfort


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Edge Support
Motion Isolation
↓ See More ↓
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Slightly too hard
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Edge Support
Motion Isolation
↓ See More ↓
Pressure Relief
Overall Support
Surface Integrity
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Fair
Pros:
Assembly
Customer Service
Delivery Service
↓ See More ↓
Edge Support
Professionalism
Retailer Service
Shopping Efficiency
Overall Support
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Fair
Pros:
Overall Comfort
Firm Support
Long-Term Comfort
↓ See More ↓
Pressure Relief
Overall Support
Surface Integrity
Overall Value
Cons:
Temperature Control

See all Serta mattress reviews →

Recent Complaints Serta

  • Comfort: Slightly too soft
  • Support: Very Poor
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Fair
Pros:
None
Cons:
Surface Integrity
  • The Indigo Bay model
  • Purchased more than a year ago


  • Comfort: Just right
  • Support: Poor
  • Durability: Like new
  • Pressure relief: Sometimes
  • Temperature: Very Poor
Pros:
None
Cons:
Temperature Control


  • Comfort: Much too hard
  • Support: Very Poor
  • Durability: Like new
  • Pressure relief: Often
  • Temperature: Poor
Pros:
None
Cons:
Firm Support
  • Purchased in Sep 2014


  • Comfort: Much too hard
  • Support: Poor
  • Durability: Like new
  • Pressure relief: Always
  • Temperature: Fair
Pros:
None
Cons:
Back Support
Overall Comfort


  • Comfort: Much too soft
  • Support: Very Poor
  • Durability: Very worn
  • Pressure relief: Always
  • Temperature: Very Poor
Pros:
None
Cons:
None


  • Comfort: Just right
  • Support: Fair
  • Durability: Very worn
  • Pressure relief: Sometimes
  • Temperature: Good
Pros:
Initial Comfort
Cons:
Center Support
Surface Integrity


  • Comfort: Much too soft
  • Support: Very Poor
  • Durability: Like new
  • Pressure relief: Often
  • Temperature: Fair
Pros:
None
Cons:
Overall Comfort
Soft Comfort
Overall Support


  • Comfort: Just right
  • Support: Very Poor
  • Durability: Very worn
  • Pressure relief: Always
  • Temperature: Poor
Pros:
None
Cons:
Overall Support
Surface Integrity


  • Comfort: Slightly too soft
  • Support: Fair
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Good
Pros:
None
Cons:
Overall Support
Surface Integrity


  • Comfort: Don't know
  • Support: Don't know
  • Durability: Like new
  • Pressure relief: Never
  • Temperature: Don't know
Pros:
None
Cons:
Customer Service
Smell

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Q&A Serta

See questions from other mattress shoppers

Answered by Serta (10)


Related Questions (220)

About this Manufacturer Serta

Status:
Active

Details

Support Core:
Varied
Price Range:
Upper-Mid ($1,000-$1,500)

Contact

Phone:
(847) 645-0200
Phone:
(888) 557-3782 (US Toll-Free)
Phone:
(877) 809-0094 (Canada Toll-Free)
Web:
Serta website

Company

Located:
Hoffman Estates, IL
Tagline:
Always Comfortable
Founded:
1931

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Additional Information Serta

Description:

Serta is a large mattress manufacturer founded in 1931 that is based in Hoffman Estates, IL the United States.

Editor's Note(s):

  • Serta's parent company is known as National Bedding Company. Serta mattresses are available at Sleepy's, Mattress Firm, Sears, Macy's, Badcock Home Furniture & More, JCPenney, and Farmers Home Furniture, along with many other mattress retailers.

Corrections:

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