We Make the World’s Best Mattress
Serta and its licensees together are the #1 mattress manufacturers in the United States. Serta's product portfolio includes the Perfect Sleeper®, which is the Only Official Mattress of the National Sleep Foundation, and the iComfort® Sleep System, both named Consumers Digest Best Buys. Serta through its licensees also manufactures the iSeries® Hybrid Sleep System and the exclusive Trump Home® and Bellagio at Home® mattress collections.
As the leading provider of mattresses to the hospitality industry, Serta partners with hotel groups such as Hilton Worldwide, Marriott International, Intercontinental Hotels Group, Choice Hotels International, Best Western International, Omni Hotels and Resorts, as well as Bellagio Las Vegas. Serta has 23 U.S. and four Canadian manufacturing plants. In addition, Serta is distributed internationally in more than 150 other countries. With its worldwide network, Serta is able to respond quickly to customers' needs while still preserving strict control standards to ensure the highest quality. For more information, visit www.serta.com.
The Counting Sheep
Serta launched the Counting Sheep national campaign in 2000 and it has been a success with consumers nationwide ever since. In 2008, the Serta Counting Sheep were selected by Advertising Week as the Advertising Icon of the Year. The reluctant brand icons were later immortalized in the Advertising Icon Hall of Fame.
Our Product Portfolio
Serta is proud to offer a variety of innovative products with today’s most advanced comfort and support features. The Serta product portfolio includes:
For more information, visit us at www.serta.com.
Nice, firm edge.
Really comfortable when new.
Can't feel shaking or disturbance when my partner moves.
Develops body impressions. Sleeping surface gets lumpy or uneven over time.
Warranty claims process is unfair or inefficient.
The Serta Perfect Sleeper is the Only Official Mattress of the National Sleep Foundation, designed to help solve 5 common ... See Serta Perfect Sleeper models »
The Sertapedic mattress collection is designed to offer the quality expected from the Serta brand at exceptional values. Sertapedic features ... See Sertapedic models »
Serta introduces an exclusive sleep system designed with input from a leading orthopedic surgeon to help provide the individualized comfort ... See Serta Dr Greene models »
Perfect Day® by Serta® The Perfect Day by Serta premium mattress collection is designed to deliver the rejuvenating sleep you ... See Serta Perfect Day models »
Contentment and opulence are the hallmarks of your Bellagio luxury hotel experience. Now you have the exclusive opportunity to recreate ... See Serta Bellagio models »
Interested in the benefits of gel memory foam but looking for the support of a traditional innerspring? Serta’s new ... See Serta iSeries models »
Introducing the new iComfort Sleep System by Serta, featuring our Cool Action™ Gel Memory Foam - the world’s first memory ... See Serta iComfort models »
Trump Home™ by Serta Trump is a name synonymous with the upscale lifestyle, superior quality and success of Donald Trump ... See Serta Trump Home models »
America's Mattress is a network of independent sleep shops across the United States that sells Serta products exclusively. Select ... See America's Mattress models »
Get the rejuvenating sleep you need every night for more energy and vitality every day with Perfect Day® iSeries™, a ... See Serta Perfect Day iSeries models »
Trump is a name synonymous with the upscale lifestyle, superior quality and success of Donald Trump and his world-renowned empire ... See Serta Trump Home iSeries models »
Interested in the benefits of gel memory foam but looking for the support of a traditional innerspring? Serta’s new ... See Serta iSeries Profiles models »
Mattresses by Serta inspired by the life and home of Paula Deen. Just like Paula's cooking, it's all ... See Serta Paula Deen models »
Trump Home™ Luxury by Serta Transform your bedroom into a luxury destination every night with the new Trump Home Luxury ... See Serta Trump Home Luxury models »
Serta mattresses are recommended by 62% of owners on GoodBed (based on 4,100 ratings + 226 reviews).
Do you have something to say about your Serta mattress? Write a Review!
Got this to replace a king coil plush that was too soft. Got this and I'm not disappointed with the quality at all. It's a bit firm but really supports well and evenly. Would recommend this mattress.
I have had sciatic problems. I went to the beach last weekend. After sleeping on a different mattress for two nights, I definitely noticed a difference. This mattress helps support the improvement I am getting from massage, yoga, over the counter pain meds, strength training and stretching exercises.I also fall asleep faster.
I wish someone would make a cover that would allow the body heat to escape! I have tried many many mattress pads and cotton coverings with only slight relief.
My wife has back problems, and we've gone through five mattresses in the last twenty years trying to find one that is comfortable and stays comfortable (pillow top mattresses nest out in only a year or two). This mattress is the first one that we both love, and it's as comfortable today as the day we got it. Love It!
Used this mattress little over a year. I notice a difference between the side I always sleep on, versus the side I don't, and now have been trying to switch sides because the less used side is more comfortable now.
This bed is as good as it was the first night. Ive had it over a year and a 1/2.
Thanks for sharing this with us. We are happy to hear you are enjoying this mattress!
The bed is soft, but over a couple of months I can really feel the indents where I sleep. Moving over a couple of inches makes for a very unpleasant sleep. I wouldn't buy another goal mates again. I would go with a coil mattress with a pillow soft top.
Hi William - thanks for your review. Our pillow top mattresses are built with an additional upholstery layer at the surface for enhanced cushioning. These are typically our softest mattress models, and while many have told us that they love this type of plush comfort, others will need something firmer. We suggest contacting your store of purchase to discuss your comfort exchange options if you are still under the trial period.
I went back to the store to talk to the salesman about switching out the bed (in a wheelchair) and was made to feel like I was bothering the salesman and told it would go against his record and made to feel bad.I am a 72 year old woman with spinal stenosis on a limited income. I was told there was this wonderful guarantee , at the time of purchase, where if it wasn't comfortable, I could switch it out for another mattress. The salesman made me feel terrible. I came home, and put a memory foam topper on my new mattress and until today, that is the only way I can sleep on it. The support was not good for my back due to my back problem. I explained that to the salesperson when I purchased the mattress. I will never buy anything at that store again.
Hi Caroline - thanks for sharing this with us. We are sorry to hear that the mattress model you selected wasn't the right comfort match for you. We aren't sure which model you have in order to recommend a different type of comfort that may work better for you. We suggest contacting your store of purchase to speak with a manager to help you with a comfort exchange if you are still within your trial period. You can also reach us for assistance at 1-888-557-3782.
My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches.
Hi Robin - thanks for sharing this. From what you've indicated here, you are happy with the comfort level of the mattress, which is great. Hopefully, we can help point you in the right direction to help resolve this issue you describe. If you are sleeping on a queen or king size mattress, we suggest taking a look at the bed frame to make sure it is providing proper center support, as this can impact the mattress. We assume that you purchased the matching box spring/foundation, but if you did not we suggest doing so to insure proper support as well. You can contact your store of purchase for further assistance, or give us a call at 1-888-557-3782. Thanks for choosing Serta and please keep us posted.
This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, next day free delivery and they removed our old mattress set.
Congratulations on the new mattress! We are happy to hear it's working out for you, and we hope you enjoy it for years to come.
Spent a lot of time searching for a new bed before deciding on the iComfort mattress. Spent far more money for what I thought would provide a comfortable nights sleep. After a week I have yet to spend an entire night in the bed. The mattress is far firmer than at the store. I typically sleep on my stomach and I am very uncomfortable in this bed. Making matters worse is the terrible odor..As directed we let the bed air out for two nights and then had to go to three days because of the odor, disappointing when you get something new and can't use it Fortunately we had another bed we could use in the meantime. After day 2 we took the mattress outside and aired it out for 3 hours. We fortunately got the bed during September and have had our windows opened and the fan going all week. The odor is still strong but not as much as the first days. I had someone step into our house and ask immediately if we were painting. Our bedroom is at the other end of the house so you can imagine how strong the odor is. Every time I try to lay down in the bed I get a slight headache immediately and the odor is nauseating . My pillow stinks and after reading another review i fear the odor will remain permanently. I want to return this mattress but am stuck with it for 3 more weeks. Sleeping on the couch most of the time now. I would not recommend this bed however as I write this my husband is snoring soundly and doesn't seem to be as put off by the odor as I am.
Thank you for feedback! Keep in mind that the model you tried in the store has been exposed to wear from people testing the mattress over time. Your model hasn't been exposed to normal wear prior to being delivered to your home, so it is normal for it to feel a bit firmer at first. It can take up to 30 days to fully adjust to a new mattress, although most people will find that this happens after several nights of sleep. An odor is normal, but should dissipate after being aired out without any coverings. If the odor continues to bother you after you have taken the necessary steps, we suggest reaching out to your retailer.
This bed is like sleeping on a rock. It's not sagging, or breaking down, but there is NO give to it at all! I have constant hip pain, and wake several times a night. My shoulders also tingle, and two of my fingers go numb.
Hi Andrea. We appreciate your feedback. Comfort is very personal and varies greatly. You may want to consider adding a mattress topper to provide additional comfort.
In 9 months we started noticing sagging. I have my own sag spot and my husband has his own and there is a massive lump in the middle. AFTER 9 MONTHS!! Purchased a 5 year warranty through the brick and NOPE.
It's not sagging enough. Are you kidding me? How can you tell me that this is acceptable?!? I am now 6 months pregnant and can't sleep if my life depends on it. I have to throw myself out of my trench to get out of bed. It's horrible!!!
Normal body impressions should be expected after you've been sleeping on a mattress for some time. Adding a mattress topper can provide an extra layer of comfort. Our warranty brochure details what is and what is not normal body impressions or sagging depending on what type of mattress you have.
Sags in middle. Store doesn't care
For warranty inquiries and general information via Serta, you can call 1-888-557-3782.
I purchased the Vivacious Everfeel iComfort bed, and it was great for nearly a year. I'm a plus-sized woman, and discovered approximately a month ago that my side of the mattress (we rotate this mattress REGULARLY) was sagging to the point where my butt would sink all the way down to the next layer under the memory foam. We spent a SUBSTANTIAL amount of money ($2,800.00, and I'm still paying for it) on this mattress, box spring and frame (all are Serta products, by the way, and were purchased together), and to have sagging already is unacceptable. We have filed a warranty claim with Serta, since we purchased the mattress FROM the Serta website, and are waiting for an inspector to come out and confirm what we already know; that the mattress is sagging on one side and normal on the other. Get your act together, Serta...this isn't good at all and I honestly don't know that, even if the warranty is used and we receive another bed, I would ever recommend this bed to anyone I know.
We can assure you that Serta stands behind the warranty 100% and if there is a manufacturing defect, the mattress will be replaced. For reference, please see our warranty brochure: https://www.serta.com/sites/1/tagrem/serta/uploads/files/2015-Warranty-SWC-007.pdf
Develops body impressions and dips. For $2800 mattress I expected more. Very bad bed!!!
We are sorry to hear you aren't pleased with your mattress. Serta stands 100% behind the warranty. If there is a manufacturing defect, the mattress will be replaced. For reference, please see our warranty brochure: https://www.serta.com/sites/1/tagrem/serta/uploads/files/2015-Warranty-SWC-007.pdf
However it didn't take long for my body indentation to form it feels like I am left sleeping in a while I am 165 lbs so I don't think this bed after such a short amount of time should leave an indention!! there is no obvious body marks when you look at it from up above but believe me to you it is there.
Normal body impressions should be expected after you've been sleeping on a mattress for some time. Our warranty brochure details what is and what is not normal body impressions or sagging depending on what type of mattress you have:
If you feel this could be more than just normal impressions, please contact your store of purchase to request an inspection to determine what is causing the issue. If you have moved or if your store has closed since you purchased, please call us at 1 (888) 557-3782.
This mattress caved in the middle after six months but the warranty only covered over three inches of sinking. So, here I am stuck with a mattress that is sunken in the middle and any fitted sheet crumples in the center causing skin creases all over my body. I think sleeping on a bean bag would provide better support to be honest. The price was cheap and I got what I paid for. Next time I'll spend the extra cash and get a memory foam pillow top mattress instead.
it bowls out from the butt area. It sags and you can clearly see the impression. The only stop normal is between my wife and I. I'm asking for another Macy's rep to come out and review it. If they measure less then 3 inches it doesn't qualify for an exchange. last time it measure about 2.3 inches. Imagine. So when I sleep in it sags another 3 + inches. It's unbearable.
The iComfort Savant Ever feel Plush felt good in the store and initially once delivered. But as nights passed the gel foam began to feel just like gel foam. Warm and gooey, rather than soft & airy. I flopped around all night and felt warm to hot at times. I'm debating whether to put a topper on it or take it back. Love the pillow tops but hate the lumps and depressions. Not many good choices in big stores, wished I would have looked at latex or hybrids more. This memory foams and memory gels from the big makers is thin & poor quality. Look elsewhere.
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Serta is a large mattress manufacturer founded in 1931 that is based in Hoffman Estates, IL the United States.
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