We Make the World’s Best Mattress
Serta and its licensees together are the #1 mattress manufacturers in the United States. Serta's product portfolio includes the Perfect Sleeper®, which is the Only Official Mattress of the National Sleep Foundation, and the iComfort® Sleep System, both named Consumers Digest Best Buys. Serta through its licensees also manufactures the iSeries® Hybrid Sleep System and the exclusive Trump Home® and Bellagio at Home® mattress collections.
As the leading provider of mattresses to the hospitality industry, Serta partners with hotel groups such as Hilton Worldwide, Marriott International, Intercontinental Hotels Group, Choice Hotels International, Best Western International, Omni Hotels and Resorts, as well as Bellagio Las Vegas. Serta has 23 U.S. and four Canadian manufacturing plants. In addition, Serta is distributed internationally in more than 150 other countries. With its worldwide network, Serta is able to respond quickly to customers' needs while still preserving strict control standards to ensure the highest quality. For more information, visit www.serta.com.
The Counting Sheep
Serta launched the Counting Sheep national campaign in 2000 and it has been a success with consumers nationwide ever since. In 2008, the Serta Counting Sheep were selected by Advertising Week as the Advertising Icon of the Year. The reluctant brand icons were later immortalized in the Advertising Icon Hall of Fame.
Our Product Portfolio
Serta is proud to offer a variety of innovative products with today’s most advanced comfort and support features. The Serta product portfolio includes:
For more information, visit us at www.serta.com.
Really comfortable when new.
Nice, firm edge.
Can't feel shaking or disturbance when my partner moves.
Develops body impressions. Sleeping surface gets lumpy or uneven over time.
Warranty claims process is unfair or inefficient.
The Serta Perfect Sleeper is the Only Official Mattress of the National Sleep Foundation, designed to help solve 5 common ... See Serta Perfect Sleeper models »
The Sertapedic mattress collection is designed to offer the quality expected from the Serta brand at exceptional values. Sertapedic features ... See Sertapedic models »
America's Mattress is a network of independent sleep shops across the United States that sells Serta products exclusively. Select ... See America's Mattress models »
Contentment and opulence are the hallmarks of your Bellagio luxury hotel experience. Now you have the exclusive opportunity to recreate ... See Serta Bellagio models »
Serta introduces an exclusive sleep system designed with input from a leading orthopedic surgeon to help provide the individualized comfort ... See Serta Dr Greene models »
Interested in the benefits of gel memory foam but looking for the support of a traditional innerspring? Serta’s new ... See Serta iSeries models »
Introducing the new iComfort Sleep System by Serta, featuring our Cool Action™ Gel Memory Foam - the world’s first memory ... See Serta iComfort models »
Trump Home™ by Serta Trump is a name synonymous with the upscale lifestyle, superior quality and success of Donald Trump ... See Serta Trump Home models »
Every iComfort mattress features our breakthrough Cool Action™ Dual Effects® Gel Memory Foam. This is the world’s first material ... See Serta iComfort Directions models »
Get the rejuvenating sleep you need every night for more energy and vitality every day with Perfect Day® iSeries™, a ... See Serta Perfect Day iSeries models »
Trump is a name synonymous with the upscale lifestyle, superior quality and success of Donald Trump and his world-renowned empire ... See Serta Trump Home iSeries models »
Mattresses by Serta inspired by the life and home of Paula Deen. Just like Paula's cooking, it's all ... See Serta Paula Deen models »
Trump Home™ Luxury by Serta Transform your bedroom into a luxury destination every night with the new Trump Home Luxury ... See Serta Trump Home Luxury models »
Serta mattresses are recommended by 63% of owners on GoodBed (based on 8,122 ratings + 230 reviews).
Do you have something to say about your Serta mattress? Write a Review!
Thanks for sharing this with us. We are happy to hear you are enjoying this mattress!
Hi William - thanks for your review. Our pillow top mattresses are built with an additional upholstery layer at the surface for enhanced cushioning. These are typically our softest mattress models, and while many have told us that they love this type of plush comfort, others will need something firmer. We suggest contacting your store of purchase to discuss your comfort exchange options if you are still under the trial period.
Hi Caroline - thanks for sharing this with us. We are sorry to hear that the mattress model you selected wasn't the right comfort match for you. We aren't sure which model you have in order to recommend a different type of comfort that may work better for you. We suggest contacting your store of purchase to speak with a manager to help you with a comfort exchange if you are still within your trial period. You can also reach us for assistance at 1-888-557-3782.
Hi Robin - thanks for sharing this. From what you've indicated here, you are happy with the comfort level of the mattress, which is great. Hopefully, we can help point you in the right direction to help resolve this issue you describe. If you are sleeping on a queen or king size mattress, we suggest taking a look at the bed frame to make sure it is providing proper center support, as this can impact the mattress. We assume that you purchased the matching box spring/foundation, but if you did not we suggest doing so to insure proper support as well. You can contact your store of purchase for further assistance, or give us a call at 1-888-557-3782. Thanks for choosing Serta and please keep us posted.
Congratulations on the new mattress! We are happy to hear it's working out for you, and we hope you enjoy it for years to come.
Thank you for feedback! Keep in mind that the model you tried in the store has been exposed to wear from people testing the mattress over time. Your model hasn't been exposed to normal wear prior to being delivered to your home, so it is normal for it to feel a bit firmer at first. It can take up to 30 days to fully adjust to a new mattress, although most people will find that this happens after several nights of sleep. An odor is normal, but should dissipate after being aired out without any coverings. If the odor continues to bother you after you have taken the necessary steps, we suggest reaching out to your retailer.
Hi Andrea. We appreciate your feedback. Comfort is very personal and varies greatly. You may want to consider adding a mattress topper to provide additional comfort.
Normal body impressions should be expected after you've been sleeping on a mattress for some time. Adding a mattress topper can provide an extra layer of comfort. Our warranty brochure details what is and what is not normal body impressions or sagging depending on what type of mattress you have.
For warranty inquiries and general information via Serta, you can call 1-888-557-3782.
We can assure you that Serta stands behind the warranty 100% and if there is a manufacturing defect, the mattress will be replaced. For reference, please see our warranty brochure: https://www.serta.com/sites/1/tagrem/serta/uploads/files/2015-Warranty-SWC-007.pdf
We are sorry to hear you aren't pleased with your mattress. Serta stands 100% behind the warranty. If there is a manufacturing defect, the mattress will be replaced. For reference, please see our warranty brochure: https://www.serta.com/sites/1/tagrem/serta/uploads/files/2015-Warranty-SWC-007.pdf
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Serta is a large mattress manufacturer founded in 1931 that is based in Hoffman Estates, IL the United States.
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