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Price Range (queen-size mattress)

Most models from this brand are priced:

  • $1k or less
  • $2k or less
  • $3k or less
  • $4k or less
  • $4k or more

We Make the World’s Best Mattress

Serta and its licensees together are the #1 mattress manufacturers in the United States. Serta's product portfolio includes the Perfect Sleeper®, which is the Only Official Mattress of the National Sleep Foundation, and the iComfort® Sleep System, both named Consumers Digest Best Buys. Serta through its licensees also manufactures the iSeries® Hybrid Sleep System and the exclusive Trump Home® and Bellagio at Home® mattress collections.

As the leading provider of mattresses to the hospitality industry, Serta partners with hotel groups such as Hilton Worldwide, Marriott International, Intercontinental Hotels Group, Choice Hotels International, Best Western International, Omni Hotels and Resorts, as well as Bellagio Las Vegas. Serta has 23 U.S. and four Canadian manufacturing plants. In addition, Serta is distributed internationally in more than 150 other countries. With its worldwide network, Serta is able to respond quickly to customers' needs while still preserving strict control standards to ensure the highest quality. For more information, visit www.serta.com.

The Counting Sheep

Serta launched the Counting Sheep national campaign in 2000 and it has been a success with consumers nationwide ever since. In 2008, the Serta Counting Sheep were selected by Advertising Week as the Advertising Icon of the Year. The reluctant brand icons were later immortalized in the Advertising Icon Hall of Fame.

Our Product Portfolio

Serta is proud to offer a variety of innovative products with today’s most advanced comfort and support features. The Serta product portfolio includes:

  • The Serta Perfect Sleeper®: The best-selling premium mattress in the United States, and the first official mattress of the National Sleep Foundation.
  • The iComfort® Sleep System by Serta®: The world’s first memory foam infused with the support and cooling touch of Serta’s MicroSupport™ gel.
  • Trump Home™ by Serta®: A collection of innerspring and specialty mattresses inspired by the upscale lifestyle of Donald Trump and the Trump Empire.
  • Perfect Day® by Serta: Serta’s top-of-the-line mattress collection designed for a rejuvenating sleep experience.
  • Sertapedic®: Designed to deliver the comfort and quality of Serta at exceptional values.

For more information, visit us at www.serta.com.

Bottom Line What's this brand like?

Most Common Praise
What do owners of this brand love most?

Initial Comfort

Really comfortable when new.

Natural Materials

Made with natural and/or organic materials.

Motion Isolation

Can't feel shaking or disturbance when my partner moves.

Most Common Complaints
What makes an owner of this brand unhappy?

Surface Integrity

Develops body impressions. Sleeping surface gets lumpy or uneven over time.

Warranty Claims

Warranty claims process is unfair or inefficient.

Models Serta

  • 8.8/10
    (31 models)
  • 8.6/10
    (93 models)
  • 8.3/10
    (364 models)
  • 7.9/10
    (19 models)
  • 7.5/10
    (1 model)
  • 7.4/10
    (36 models)
  • No Rating
    (19 models)
  • No Rating
    (4 models)
  • No Rating
    (29 models)
  • No Rating
    (9 models)
  • No Rating
    (102 models)
  • No Rating
    (5 models)
  • No Rating
    (4 models)
  • No Rating
    (9 models)
  • 8.7/10
    (9 models)
  • 8.4/10
    (29 models)
  • 7.1/10
    (13 models)
  • No Rating
    (3 models)
  • No Rating
    (4 models)
  • No Rating
    (8 models)
  • No Rating
  • No Rating
  • No Rating
  • No Rating
  • No Rating

Popular Models

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See all Serta mattress models →

Reviews Serta

Serta mattresses are recommended by 60% of owners on GoodBed (based on 1,507 ratings + 205 reviews).

Do you have something to say about your Serta mattress? Write a Review!

Recent Praise Serta

  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Never
  • Temperature: Too hot
Pros:

Overall Comfort
Firm Support
Long-Term Comfort
Long-Term Support
Pressure Relief
Overall Support
Surface Integrity
Overall Value

Cons:

Temperature Control

I wish someone would make a cover that would allow the body heat to escape! I have tried many many mattress pads and cotton coverings with only slight relief.


  • Comfort: Just right
  • Support: Excellent
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Overall Durability
Long-Term Comfort
Long-Term Support
Motion Isolation
Natural Materials
Professionalism
Retailer Service
Sex
Overall Support
Surface Integrity
Overall Value

Cons:

None

My wife has back problems, and we've gone through five mattresses in the last twenty years trying to find one that is comfortable and stays comfortable (pillow top mattresses nest out in only a year or two). This mattress is the first one that we both love, and it's as comfortable today as the day we got it. Love It!


  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Conforming
Overall Durability
Edge Support
Long-Term Comfort
Quick Response
Overall Support
Surface Integrity
Temperature Control
Overall Value

Cons:

None

This bed is as good as it was the first night. Ive had it over a year and a 1/2.

Official Response

By Customer Care from Serta on October 6, 2014

Hi Diane,

Thanks for sharing this with us. We are happy to hear you are enjoying this mattress!


  • Comfort: Just right
  • Support: Excellent
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Assembly
Overall Comfort
Customer Service
Delivery Cost
Delivery Service
Delivery Speed
Edge Support
Firm Comfort
Initial Comfort
Long-Term Comfort
Motion Isolation
Natural Materials
Promotions
Overall Support
Surface Integrity

Cons:

None

This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, next day free delivery and they removed our old mattress set.

Official Response

By Customer Care from Serta on October 6, 2014

Hi Ken,

Congratulations on the new mattress! We are happy to hear it's working out for you, and we hope you enjoy it for years to come.


  • Comfort: Just right
  • Support: Excellent
  • Pressure relief: Never
  • Temperature: Don't know
Pros:

Overall Comfort
Delivery Service
Delivery Speed
Overall Durability
Edge Support
Long-Term Comfort
Long-Term Support
Motion Isolation
Natural Materials
Professionalism
Retailer Service
Return Policy
Overall Support
Surface Integrity
Transparency
Overall Value

Cons:

None


  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Occasionally
  • Temperature: Just right
Pros:

Overall Comfort
Conforming
Dual Comfort
Edge Support
Firm Comfort
Motion Isolation
Natural Materials
Pressure Relief
Overall Support
Surface Integrity

Cons:

None

Not the cheapest, but definitely worth it considering you use it for hours every day. Don't cheap out on a mattress!


  • Comfort: Just right
  • Support: Excellent
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Overall Durability
Edge Support
Long-Term Comfort
Long-Term Support
Motion Isolation
Natural Materials
Overall Support
Overall Value

Cons:

None

We are very satisfied with our mattress.


  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Overall Durability
Edge Support
Firm Comfort
Long-Term Comfort
Long-Term Support
Motion Isolation
Natural Materials
Pressure Relief
Overall Support
Surface Integrity

Cons:

None

Need to sleep elevated because of vertigo - very happy with my choice.


  • Comfort: Just right
  • Support: Excellent
  • Pressure relief: Occasionally
  • Temperature: Just right
Pros:

Overall Comfort
Delivery Service
Overall Durability
Long-Term Comfort
Long-Term Support
Motion Isolation
Natural Materials
Pressure Relief
Promotions
Overall Support
Surface Integrity
Overall Value

Cons:

Price

I'm pregnant with my 3rd child and this bed gives me just the right amount of support at night to keep those aching joints from becoming what they were with my first two children on our old mattress. I used to wake up very stiff, and in a lot of pain. The mattress holds in all the right places, so that doesn't happen.


  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Overall Durability
Edge Support
Long-Term Comfort
Long-Term Support
Motion Isolation
Natural Materials
Overall Support
Surface Integrity
Overall Value

Cons:

None

It was better than expected.

See all Serta mattress reviews →

Recent Complaints Serta

  • Comfort: Slightly too hard
  • Support: Poor
  • Durability: Much worse
  • Pressure relief: Don't know
  • Temperature: Just right
Pros:

None

Cons:

Overall Comfort
Overall Durability
Edge Support
Motion Isolation
Overall Support
Surface Integrity
Overall Value

This is the 2nd Indigo Bay we had had in the past 4 months. Both developed long (several feet) lumps within the first week of use. If they are all defective I believe they should be pulled from the market. This mattress is hurting my back!
This site would not allow me to give it a negative rating....that is the ONLY reason I gave it one star


  • Comfort: Way too soft
  • Support: Poor
  • Durability: Much worse
  • Pressure relief: Often
  • Temperature: Just right
Pros:

None

Cons:

Center Support
Overall Comfort
Overall Durability
Edge Support
Overall Support
Surface Integrity
Overall Value

Worst mattress I ever owned . Wife refuses to sleep on it. Should come with restrains .to prevent injuries from rolling of sides of bed. Lost shape or form.


  • Comfort: Way too soft
  • Support: Poor
  • Durability: Slightly better
  • Pressure relief: Often
  • Temperature: Don't know
Pros:

Overall Comfort
Edge Support

Cons:

Overall Durability
Motion Isolation
Overall Support
Surface Integrity
Overall Value

The way it sags in the middle is horrible, when my husband crawls into bed I feel like I get swallowed into a big hole. The outside edge is still firm, I have to crawl up to the edge and sleep along the edge. Not a comfortable position. It was very deep mattress and hard to get upstairs, so had to go through a window. Do not recommend this bed unless you sleep alone.

Official Response

By Customer Care from Serta on February 6, 2015

Hi Lisa - we are sorry to hear that you aren't happy with this mattress. We suggest contacting your store of purchase for assistance, so they can help you determine if the mattress has the proper bed frame which can help prevent center sagging, or set up an inspection to determine what is causing this issue. If you need further assistance from Serta, please call us at 1-888-557-3782.


  • Comfort: Way too hard
  • Support: Poor
  • Durability: Same
  • Pressure relief: Often
  • Temperature: Just right
Pros:

Edge Support
Motion Isolation
Surface Integrity

Cons:

Overall Comfort
Firm Comfort
Pressure Relief
Overall Support

Very disappointed. Was told it was a plush mattress but feels firm. Having hip, back & shoulder discomfort. Would not recommend this mattress.

Official Response

By Customer Care from Serta on February 6, 2015

Hi Dianne - thanks for choosing Serta and we hope that we can assist you in resolving this issue so you are sleeping comfortably. The type of discomfort you are experiencing can happen if you have selected a mattress that's not the right "comfort match" for your body's unique comfort needs. We suggest reaching out to your store of purchase to discuss your exchange options to see if you can switch to a different level of comfort.


  • Comfort: Slightly too soft
  • Support: Poor
  • Durability: Much worse
  • Pressure relief: Often
  • Temperature: Too hot
Pros:

Edge Support
Initial Comfort
Initial Support

Cons:

Center Support
Overall Comfort
Overall Durability
Flip-Ability
Motion Isolation
Natural Materials
Pressure Relief
Product Quality
Overall Support
Surface Integrity
Temperature Control
Overall Value

Have had this bed for 7 years. Getting a new bed tomorrow, couldn't stand sleeping in the "bed taco" anymore. This thing has such a bad sag and though it is still within the ten year warranty, I just want it gone. I can't even sleep on my side because this mattress makes my hips so sore.

See all Serta mattress reviews →

Q&A Serta

See questions from other mattress shoppers

Answered by Serta (9)


Related Questions (111)