Name: Mattress Rating
Item: Nectar Foam
Rating: 3
Author: Anonymous

Nectar

GoodBed's 'plain English' explanation of the 2022 collection of Nectar Hybrid mattresses, including the Nectar Hybrid Classic, Nectar Hybrid Premier, and Nectar Hybrid Premier Copper...

Nectar Hybrid Mattress Line Overview VIDEO

GoodBed's in-depth review of the current version of the Nectar mattress.

Nectar Mattress Review VIDEO

GoodBed's 'plain English' explanation of the current collection of Nectar mattresses.

Nectar Mattress Collection Overview VIDEO

GoodBed's 'plain English' explanation of Nectar's Adjustable Base.

Nectar Adjustable Base Overview VIDEO

GoodBed's in-depth review of the Nectar Premier mattress (formerly called the Lush).

Nectar Premier (f.k.a. Lush) Mattress Review (VIDEO)

Very comfortable -- just the right amount of softness

Just right

Infrequent pressure point soreness or loss of circulation

Good

Sleep slightly more deeply and/or consistently since owning this mattress.

Slightly better

Rarely have back aches or stiffness related to this mattress

Moderately satisfied with the manufacturer's response to my warranty claim or other problems

Fair

Less than a year

Performs and feels about the same as when it was new

Like new

Partial lifespan

Memory Foam

customer-service

Customer satisfaction before, during and after purchase. 

No pressure point soreness or loss of circulation

Excellent

Innerspring / Traditional

King

Sleep much more deeply and/or consistently since owning this mattress.

Much better

Approved

Never have back aches or stiffness related to this mattress

Myself + my partner

Based on Nectar’s extraordinary return policy I expected good customer service - but not this good!  Honestly, it was the best customer service I ever experienced.  I ordered the wrong mattress, but didn’t know it until it arrived. I called Nectar and told them about my mistake.  Their rep was not only understanding, but even sympathetic: “ Ya, I’ve done that before.”  They had the mattress picked up the very next day and issued a full refund as soon as it arrived at their warehouse.  No hesitation. No questions.  I was so impressed and confident in their handling of my problem, I order a replacement even before I received my refund.  Great company.  You can’t go wrong buying from them.

BEST CUSTOMER SERVICE

Excellent value for the money -- a great deal

Completely satisfied with the manufacturer's response to my warranty claim or other problems

3-6 months

back-support

Holding your spine in a proper "neutral" position (roughly the same shape it has when you are standing) while sleeping.

value

How much mattress you get for your money.

Occasional pressure point soreness or loss of circulation

I used to have back pain so bad that I needed help out of bed. After sleeping on Nectar for maybe 1 week my back pain is completely gone. I can not say enough good things about Nectar. It’s literally changed my life. Money well spent.

I love Nectar

transparency

Degree to which the company provides clear and complete information about products and/or sales process.

1-3 months

Queen

While I am overall happy with the mattress, their customer service is horrible.  I have been in contact via e-mail with Nectar for two months for both myself and the person to whom I referred the mattress.  The on-line offer, verbally confirmed by Nectar in the one phone call in which I was able to get through, was that both the purchaser of a Nectar mattress and a second purchaser referred by the original buyer would receive Amazon gift cards for $75.  Despite numerous communications, I have yet to receive the gift card - nor has the second purchaser.  The latest e-mail of two weeks ago said $25 Amazon gift cards would be processed that week.  So....the amount decreased by $50 and still no response.  Nectar does NOT accept phone calls so there is no way to directly resolve the issue.  I'm very disappointed in Nectar and question their credibility and ethics.

SCAM Offer for $75 Amazon Gift Card

Not at all satisfied with the manufacturer's response to my warranty claim or other problems

Very poor

Slightly too soft

support

How well it supports your back throughout the night, so you wake up free of back pain.

temperature

Any effect the mattress has on your body temperature while sleeping.

6-12 months

Constant pressure point soreness or loss of circulation

Very Poor

Sleep much less soundly or consistently since owning this mattress.

Much worse

Always have back aches or stiffness related to this mattress

Myself

This was my 1st memory foam mattress and I'm so disappointed. I purchased the Nectar mattress based on the reviews. After a few months, I was waking-up in the middle of the night with body aches and sweats. I thought it was due to menopause and sporadic backaches. Three weeks ago, I moved to my guest room, which has a traditional mattress and back pain and sweats are gone. I had my 20 year old daughter sleep on the Nectar mattress. After 3 days, she complained of back and hip pains and woke up sweaty. Yesterday, her body was so sore that she had to take Advil. I'm going to start the return process and pray I don't have a disaster experience as I read in some of the reviews.

Disappointed!

Slightly satisfied with the manufacturer's response to my warranty claim or other problems

Poor

issue-resolution

How the company responds when an issue arises.

prices

Don't know or not sure

Sleep quality or quantity has not changed since owning this mattress.

Same

This bed buying experience was a nightmare.  The bed initially was shipped elsewhere and I NEVER could get thru to the customer service line live person.  Secondly, I had to return a defective platform bed with wobbly legs. I was told I had to donate the frame to a qualifying charity and document it. I did this . And waited beyond the time they said my refund will occur over 10 days and it hasn't happened yet. Again tried multiple times reaching customer service different times of day waiting on hold. And you will have to wait in queue on a chat customer service line. This was an expensive bed and the service is absolutely garbage.  Never again from this company

Horrible Customer Service!!!!!!

Don't know

delivery-speed

Length of time between purchasing and receiving the product.

Ordered mattress, base and cover over a week ago and only have the mattress and cover thus far. No idea when the base will be in. The only notifications I have received are from FedEx that I have an upcoming delivery. But no way to tell what is coming. So, items do not ship in 2 to 3 business days as the order confirmation states.

When Will it All Get Here?

Frequent pressure point soreness or loss of circulation

waste of time and money and Customer service is horrible

STAY AWAY

Much too hard

firm-support

Degree to which the mattress provides firm underlying support.

return-policy

Policy regarding returns, exchanges, refunds, comfort guarantees.

I purchased a Nectar mattress after reading reviews online. The mattress is way too firm for me & is causing me more pain. Their 365 day return policy doesn't start until after you have slept on it for 30 days. Now it is next to impossible to reach someone by phone. They don't respond to e-mails. But I finally got through to them. They say I have to find someone to donate the used mattress to. Scan a copy & send back to them. I have not been able to find any charities that accept used mattress & they are offering no help at all. So buyer beware!

Like sleeping on the floor!

comfort

How good it feels to you when you first lie down.

Nectar 1.0 (2016-2019)

Nectar Foam

gel-memory-foam

Memory foam containing small bits of gel mixed into the foam, so as to combine conforming ability of memory foam with cooling properties of gel.

foam

Padding material used in mattresses as a supplement or alternative to an Innerspring Unit.

flip-ability

Having sleep surfaces on both the top and bottom of the mattress, so it can be periodically flipped.

initial-comfort

How comfortable the mattress feels when it's new.

Sometimes have back aches or stiffness related to this mattress

Mattress was wonderful at first then the pain started again just like the Temperpedic we had, three months into mattress had to turn it to get good sleep again, now turning it again. Called about help, got song and dance, NO HELP!

Started off Great

1 year

More than a year

Have to be honest here!  I bought a Nectar mattress just over a year ago and my wife actually sleeps better on it than I did, although initially I slept very well on it.  Not sure when or why but it got a little soft/sinking on my side and I need a firm mattress for my back and neck issues.  I contacted Nectar to see what we could do and after a few emails with immediate responses from the Nectar Company, they sent me a new mattress and it has been an answer to my needs.  I have been on the new mattress going on two weeks have not had a bad night yet and don't expect to!  Some of my back issues after about my first four days on it were gone!  Totally unexpected but happily surprised! I wake up refreshed and I think the mental aspect of knowing when I lay down at night I can get the night sleep I need to be ready for work in the morning without much if any pain!  Purchasing a Nectar mattress has been one of the best decisions I've made in regards to my over health.


Thanks again!

Tom

Tom

Nectar
Mattress Reviews

Reviews Summary
Nectar

filter reviews

Nectar Mattress Reviews

Reviews Summary Nectar

filter reviews

Nectar
Mattress Reviews

Reviews Summary
Nectar