BEST CUSTOMER SERVICE

Based on Nectar’s extraordinary return policy I expected good customer service - but not this good! Honestly, it was the best customer service I ever experienced. I ordered the wrong mattress, but didn’t know it until it arrived. I called Nectar and told them about my mistake. Their rep was not only understanding, but even sympathetic: “ Ya, I’ve done that before.” They had the mattress picked up the very next day and issued a full refund as soon as it arrived at their warehouse. No hesitation. No questions. I was so impressed and confident in their handling of my problem, I order a replacement even before I received my refund. Great company. You can’t go wrong buying from them.

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Pros:
  • Customer Service
User also said: The amazing customer service

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Ratings from this Sleeper

Back Support

User rated this bed:
Excellent Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Much better Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Excellent Value
Price paid (approximate):
$998 (King) Size

Warranty Service

User rated this bed:
Excellent Warranty Service

Softness Level

User rated this bed:
Just right