Name: Mattress Rating
Item: Serta iSeries
Rating: 3
Author: Anonymous

iComfort Foam Blue Max 5000 Elite Luxury Firm

Serta iComfort

Perfect Sleeper® Select Kleinmon II Pillow Top Plush

Serta Perfect Sleeper

iComfort Hybrid Blue Fusion 5000 Cushion Firm Pillow Top

Serta iComfort Hybrid

Serta

GoodBed's 'plain English' explanation of the Serta Perfect Sleeper mattresses available at Mattress Firm.

Serta Perfect Sleeper Mattress Overview VIDEO

GoodBed's 'plain English' explanation of the Serta iSeries mattresses available at Mattress Firm.

Serta iSeries Mattress Collection Overview | VIDEO

GoodBed's simple explanation of the full range of iComfort Hybrid mattresses from Serta.

Serta iComfort Hybrid Mattress Options Explained

GoodBed's 'plain English' explanation of Serta's iComfort all-foam mattresses.

Serta iComfort Mattresses Overview (VIDEO)

Very comfortable -- just the right amount of softness

Just right

Occasional pressure point soreness or loss of circulation

Fair

Sleep quality or quantity has not changed since owning this mattress.

Same

Sometimes have back aches or stiffness related to this mattress

Poor

Slightly satisfied with the manufacturer's response to my warranty claim or other problems

Slightly too soft

value

How much mattress you get for your money.

1 year

More than a year

Shows significant comfort and/or support loss

Very worn

Partial lifespan

gel-memory-foam

Memory foam containing small bits of gel mixed into the foam, so as to combine conforming ability of memory foam with cooling properties of gel.

pocket-coils

Spring coils that are individually wrapped in separate fabric pockets.  Praised for motion isolation, conforming ability, and lack of sound.

Constant pressure point soreness or loss of circulation

Very Poor

Don't know or not sure

Sleep much less soundly or consistently since owning this mattress.

Much worse

Approved

Always have back aches or stiffness related to this mattress

Myself

Don't like it and want a refund !!!!

Very poor

Not at all satisfied with the manufacturer's response to my warranty claim or other problems

selling-approach

Amount of pressure applied by the sales staff during the sale.

3-6 months

Less than a year

Performs and feels about the same as when it was new

Like new

Serta iSeries Hybrid 4000 Plush

Serta iSeries Hybrid

comfort

How good it feels to you when you first lie down.

prices

soft

Maximum softness in the top layers of the mattress.

No pressure point soreness or loss of circulation

Excellent

Memory Foam

Queen

Sleep much more deeply and/or consistently since owning this mattress.

Much better

Never have back aches or stiffness related to this mattress

After almost 20 years of trying to sleep with a human burrito, we finally decided to sleep in separate beds! It didn’t really matter to him because he actually does sleep like a rock. But I couldn’t take it anymore! After  hurricane Ian used my previous mattress (mem foam) as a giant sponge we set out to find me my perfect mattress. I am disabled. I am fortunate to be able to afford this price range.
After one daylong search, I got it down to 1 of the iseries from serta;   and people, the second that I laid down on the hybrid plush 4000 I was in heaven: ) I am still in heaven! It’s so well crafted and yes, you Can feel the cooling sensation!! I do have it on top of a Rize adjustable frame that I also adore. At 1st I was worried that, with the thickness of the mattress, I wouldn’t get the same quality “feeling,” especially in zero gravity ( my favorite position) but it’s just fine; I can even feel the different massage levels through it!! 
I’ve been sleeping like a teenager ever since my 1st night - for me and my body, that is a miracle. So, obviously I Love my new mattress!! The store gave me a written guarantee of 120 days sleep trial too!? I must add that by the time we got to this store we were both very hungry and tired and the salesman was a bit pushy and we were really getting ready to actually walk out and get something to eat, but the salesman finally blurt out a price that was discounted by almost $700 so we had to jump on that deal, hungry or not. You can haggle, just be polite and firm. I was very surprised and much happier as we were planning on returning the next day to buy it anyway Lolol! 
It’s a big investment for most people, but the right mattress will last for a long time so go for it if you can. Sweet dreams to everyone zzzxo

Soft, cushy melt

Excellent value for the money -- a great deal

Don't know

Much too soft

issue-resolution

How the company responds when an issue arises.

return-policy

Policy regarding returns, exchanges, refunds, comfort guarantees.

surface-integrity

How well it resists body impressions and/or lumpiness.

6-12 months

Innerspring / Traditional

Frequent pressure point soreness or loss of circulation

King

Myself + my partner

We purchased a Serta king mattress from America's Mattress in February 2022.  Went to the location where we purchased it to place a warranty claim and was told we need to do it on line.  We went home and filed a warranty request as the mattress is sagging, despite rotating it every couple of weeks.  I received a reply and was sent documents I needed to fill out and was told there is a $69.00 non- refundable fee to file and for the inspector to come to our home and inspect the mattress to check if the mattress sagged at least 1.5 inches (our mattress sags more than that).  I told the rep that this mattress is still brand new and have never of a fee to file a warranty. NEVER EVER WILL I BUY ANYTHING FROM THIS STORE.

Will never purchase anything from America's Mattress

Good

13 years

Full lifespan

Serta iComfort Genius

foam

Padding material used in mattresses as a supplement or alternative to an Innerspring Unit.

support

How well it supports your back throughout the night, so you wake up free of back pain.

Infrequent pressure point soreness or loss of circulation

Rarely have back aches or stiffness related to this mattress

love it. have severe R/A had both knees replaced love my bed. broke hip had it replaced. love my bed.

love it. have severe R/A had both knees replaced love my be…

3 years

Completely worn

Serta DreamHaven

innerspring

Mattress containing any kind of coil springs.  Sometimes thought of as a 'standard' mattress.  Praised for responsiveness and well-established support capability.

Bad bed from day one. The first one came with a sunk place in the middle of bed. After a week the second one did the same thing. I have a loft that is really hard to get things up, so thought it would straighten out over time, just got worse. I am getting ready to purchase a new bed. I will not be buying a Serta, even though I thought it was a good name brand. One bad apple spoils the whole bunch

Lozey bed from the a I got it.

This is a thoroughly luxury mattress. The many layers of dense pillowtop memory foam seem to massage me while the Serta Perfect Sleeper 800 coils support me nicely. I wake totally refreshed daily!

Serta Perfect Sleeper 17.5 "Luminous Sleep Plush Pillowtop

Completely satisfied with the manufacturer's response to my warranty claim or other problems

Slightly too hard

1-3 months

Serta iSeries

I am very happy with this choice on a Rize adjustable base. I am 5”7’ 130 so it’s not easy for me to find a reeealy soft mattress to sink into ( I sort of just float on top) but once I tried this lovely one I knew it would be the best one for me that I could afford. Also, I got the Best deal that I’ve seen since (!!) so don’t be afraid to walk away; I was genuinely hungry, but man did he drop so much off so quickly that I had to seal the deal. Not like they were desperate either, Lots of people in Fl buying beds right now, unfortunately.

I am very happy with this choice on a Rize adjustable base.…

Very satisfied with the manufacturer's response to my warranty claim or other problems

thickness

Serta iSeries Hybrid 2000 Firm

Twin XL

The iSeries Hybrid 2000 12.5 Firm mattress it's too thin to get comfortable. I would not  purchase this bed again.

Mattress to thin

Moderately satisfied with the manufacturer's response to my warranty claim or other problems

Comfort

product-quality

warranty-claims

5 years

Slightly worn

Serta iComfort Hybrid Vantage II Firm

Cal King

Sleep slightly less soundly or consistently since owning this mattress.

Slightly worse

Serta is living off their name period. Their product is less than satisfactory. Most importantly the company does NOT stand behind their faulty craftsmanship. Do yourself a favor and go with a reliable company

Serta
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