Serta
Mattress Ratings & Reviews

Serta logo
92/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
126k total ratings, 538 with reviews
Female
SamanthaAurora, IL
Review left on Nov 28, 2021

Hurts my neck and shoulders

This mattress is painful to sleep on. I've had issues with my neck and shoulders with it. I'm excited to replace it with a coil spring mattress. I will never buy memory foam again.
This review is for Serta iComfort CF1000
Owned for: 7 years
Condition: Slightly worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

0
See full review

Female
PaulaBrampton, ON
Review left on Nov 23, 2021

They showed make this bed I buy more

I love the quality of this bed it’s so old yet in great shape
This review is for Serta iComfort Acuity 2 Plush
Owned for: More than a year
Condition: Like new

35 - 44 years old

Female

Back Sleeper

150-200 lbs

Prefers Medium Feel

0
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Male
ArtFriday Harbor, WA
Review left on Nov 16, 2021

You’re throwing your money away

The mattress was comfortable for about 6 months, it very quickly deteriorated and began to sag on the sides and develop a hump in the middle where the base of the mattress frames meet. My wife refuses to sleep on it. Had to replace the mattress after 3 years.
This review is for Serta Vera Wang Specialty
Owned for: More than a year
Condition: Completely worn

Over 65 years old

Male

Back Sleeper

200-250 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Back Pain, Scoliosis, Sleep Apnea, Sleeping Hot, Spinal Stenosis

0
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Female
MariaModesto, CA
Review left on Nov 9, 2021

Love my mattress….

I will never buy a mattress with springs again! It’s a little too thick, but maybe it needs to be to give the comfort that it does. I bought the “display model” because they weren’t getting any more of that Vera Wang mattress. It had a few marks on it because customers would try it out, so consequently, I paid a lot less. I believe the original price was $3000-$3200. I’m not sure how much longer the mattress will/should last. The top layer is kind of saggy in 2 places, but it still feels good to me. When I’m ready to buy another mattress, I will probably shop for the same one.
This review is for Serta Vera Wang Specialty
Owned for: 9 years
Condition: Slightly worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

0
See full review

Female
MavisArlington, TX
Review left on Oct 26, 2021

Much too hard

Expected it to be like the hotel bed I slept on. Because the padding in the bed is divided between the 2 sides, the padding on each side is 1/2 of what you expect. That makes it extremely hard and uncomfortable.
This review is for Serta Perfect Sleeper Hotel Concierge Suite II Plush
Owned for: 1-3 months
Condition: Don't know

Over 65 years old

Female

Stomach Sleeper

200-250 lbs

Prefers Softer Feel

0
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Female
MarjorieMacon, GA
Review left on Aug 8, 2021

Sleeping in a hole

I didn't notice how much sagging has occurred in the (one)year that I have owned this until I moved my lamp which required me to move over toward center of bed. Now the left side of my body is elevated and feels like I could roll off the bed.
This review is for Serta Pure Response Enliven Plush
Owned for: 1 year
Condition: Very worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
See full review

Male
PhillipSaint Louis, MO
Review left on Jun 24, 2021

Great bed! Everyone who sleeps in it wants to own one!

I love the bed! Would definitely buy another one!
This review is for Serta Perfect Sleeper Hotel Cottage Hills Euro Top
Owned for: 3 years
Condition: Like new

55 - 64 years old

Male

Back Sleeper

200-250 lbs

Prefers Medium Feel

0
See full review

Female
CathyWindham, ME
Review left on May 17, 2021

We have to trash it after five years

I had my other mattress for over 10 years this mattress I had to trash after five years because it sagged so bad on one side you would roll off the bed. Cleverly they say you have to visibly see it sag but with the pillow top on top you don’t you just roll off it when you get in bed😡😡😡
This review is for America's Mattress Morningside Plush
Owned for: 5 years
Condition: Completely worn

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
See full review

Female
SherryRoanoke, VA
Review left on Apr 19, 2021

The mattress sags in on both sides. Has a big hump in the...

The mattress sags in on both sides. Has a big hump in the middle and I feel off balance .you can see the sags when you make up the bed. The seller was not sympathetic and basically let me know that if it did not measure at least a inch and a half Serta would not do anything.
This review is for Serta Perfect Sleeper Elite Glengate Luxury Firm Pillowtop
Owned for: 6-12 months
Condition: Slightly worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
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Female
MargaretPhiladelphia, PA
Review left on Feb 28, 2021

No edge firmness at all, broken down so as to slip off edge

This mattress has 0 edge support. It’s completely broken down. Warranty process is beyond difficult to get help. $1200 wasted!
This review is for Serta iSeries Hybrid 100 Firm
Owned for: More than a year
Condition: Slightly worn

Over 65 years old

Female

Back Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review

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