Serta
Mattress Ratings & Reviews

Serta logo
92/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
126k total ratings, 539 with reviews
Female
MargaretPhiladelphia, PA
Review left on Feb 28, 2021

No edge firmness at all, broken down so as to slip off edge

This mattress has 0 edge support. It’s completely broken down. Warranty process is beyond difficult to get help. $1200 wasted!
This review is for Serta iSeries Hybrid 100 Firm
Owned for: More than a year
Condition: Slightly worn

Over 65 years old

Female

Back Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review

Male
FrederickRochester, PA
Review left on Feb 28, 2021

Failed inspection after less than two years

This mattress became completely worn and unserviceable after less than two years. The Retailer sent an inspector who affirmed that the mattress needs replaced under the warranty but still hasn't done so after 3 years. I will not purchase another Serta no but from this retailer again (A K Nahas.)
This review is for Serta Bellagio at Home iSeries Azzura II Luxury Firm
Owned for: 6 years
Condition: Very worn

55 - 64 years old

Male

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review

Female
LauraOkotoks, AB
Review left on Feb 25, 2021

AVOID SERTA PRODUCTS AND THE BRICK MATTRESS STORE

I bought a Serta mattress from the Brick and it started to sag within 6 months of use. When I contacted the Brick, I was told they couldn't do anything because Serta doesn't warranty sagging. Really!? Horrible experience and I would avoid both the Brick and Serta.
This review is for Serta
Owned for: 6-12 months
Condition: Moderately worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
See full review

Female
MarySalida, CO
Review left on Feb 5, 2021

Don't Waste Your Money

When this mattress was first purchased it was okay. Not great, just okay at support and comfort. Within 6 months (and the end of the trial period) the mattress started forming divits under our bodies. We tried "punching" them out, rotating the mattress, but it just got worse over time. We moved it to our guest room and went back to our old mattress. Incredibly disappointed in a mattress this expensive. I honestly have experienced more comfort with a $350 mattress. Won't make this costly of a mistake again.
This review is for Serta iComfort Hybrid Advisor Super Pillowtop
Owned for: 5 years
Condition: Like new

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium Feel

Back Pain, Fibromyalgia, Neck Pain

0
See full review

Female
LaurellChicago, IL
Review left on Jan 7, 2021

Great! But I got it in 2008.

This bed was perfection for me! But it's going into year 13, and it's not as comfortable as in years past. It has had a 12 year run! (purchased 11/22/2008) I really would like to purchase another set, but cannot find it. Looks great, but it's old, and I wake up in the morning with neck pain.
This review is for Serta Vera Wang Petals Firm
Owned for: 12 years
Condition: Slightly worn

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

Plus Size

0
See full review+ 1 comment

Male
AllenRandleman, NC
Review left on Dec 22, 2020

Good buy

I love this mattress. We bought a Serta adjustable bed frame and the combination is wonderful. Would recommend to anyone.
This review is for Serta Perfect Sleeper Select
Owned for: 1-3 months
Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Neck Pain, Sleeping Hot

0
See full review

Female
CarolPueblo, CO
Review left on Dec 1, 2020

best mattress ever

I miss my Vera Wang. It was getting old depression in fanny area so I thought better get a new bed. This Vera bed was discontinued so I purchased a Stearns & Foster, worse bed I have ever had! With the Vera bed I looked forward to going to bed. The Foster and Smith has just caused me pain day after day today after 2 years went to Denver mattress and bought a Doctors choice hope it helps. Wish I could get another V.W. bed I am so sad I gave up my bed. Hate Hate Hate Stearns and Foster!
This review is for Serta Vera Wang Sheer Romance Euro Top
Condition: Don't know

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Plus Size, Sleeping Hot, Spinal Stenosis

0
See full review+ 2 comments

Female
NancyTwin Falls, ID
Review left on Nov 24, 2020

Do not buy

This bed sucks when it sagged enough to warranty it out the guy claimed that we had removed the mattress tags and that voided the warranty.....it had no tags and if it did the dirty delivery guys removed it the whole thing is a scam the bed was only held up for about 1 year ill never buy this brand again
This review is for Serta iComfort Hybrid (2016-2018)
Owned for: 7 years
Condition: Completely worn

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Plus Size, Restless Leg, Sleeping Hot

0
See full review

Female
ChristineAstoria, NY
Review left on Nov 13, 2020

You get what you pay for

I've had this mattress for a little under 6 years now, and it has help up OK but I've always needed to use a think mattress topper and it now it completely collapsed in the middle.
This review is for Serta Perfect Sleeper Danebury Plush
Owned for: 6 years
Condition: Very worn

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Neck Pain, Sleep Apnea, Sleeping Hot

0
See full review

Female
KamrynTampa, FL
Review left on Nov 10, 2020

I've had this bed for 5 years and it has given me more ba...

I've had this bed for 5 years and it has given me more back problems than i had before i started using it. They replaced it once and its still horrible. Its also super hot. Tried a topper and new frame and that didn't even help. I would never recommend it. Serta service was horrible. They claim they want you to be satisfied but they can care less.
This review is for Serta iComfort Aura EFX

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
See full review

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