The mattress sags in on both sides. Has a big hump in the...

The mattress sags in on both sides. Has a big hump in the middle and I feel off balance .you can see the sags when you make up the bed. The seller was not sympathetic and basically let me know that if it did not measure at least a inch and a half Serta would not do anything.

See more ratings and reviews of this mattress »

Cons:
  • Customer Service
  • Surface Integrity
Was this helpful? 
Helpfulness (+7)

Ratings from this Sleeper

Back Support

User rated this bed:
Good Back Support

Pressure Relief

User rated this bed:
Good Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Fair Value
Price paid (approximate):
$1,200 (King) Size

Warranty Service

User rated this bed:
Fair Warranty Service

Softness Level

User rated this bed:
Slightly too hard