AVOID SERTA PRODUCTS AND THE BRICK MATTRESS STORE

I bought a Serta mattress from the Brick and it started to sag within 6 months of use. When I contacted the Brick, I was told they couldn't do anything because Serta doesn't warranty sagging. Really!? Horrible experience and I would avoid both the Brick and Serta.

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Cons:
  • Surface Integrity
  • Warranty Terms
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$1,000 (Queen) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too hard