Serta
Mattress Ratings & Reviews

Serta logo
92/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
126k total ratings, 539 with reviews
Female
GabrielleDaytona Beach, FL
Review left on Jan 19, 2023

Soft, cushy melt

After almost 20 years of trying to sleep with a human burrito, we finally decided to sleep in separate beds! It didn’t really matter to him because he actually does sleep like a rock. But I couldn’t take it anymore! After hurricane Ian used my previous mattress (mem foam) as a giant sponge we set out to find me my perfect mattress. I am disabled. I am fortunate to be able to afford this price range. After one daylong search, I got it down to 1 of the iseries from serta; and people, the second that I laid down on the hybrid plush 4000 I was in heaven: ) I am still in heaven! It’s so well crafted and yes, you Can feel the cooling sensation!! I do have it on top of a Rize adjustable frame that I also adore. At 1st I was worried that, with the thickness of the mattress, I wouldn’t get the same quality “feeling,” especially in zero gravity ( my favorite position) but it’s just fine; I can even feel the different massage levels through it!! I’ve been sleeping like a teenager ever since my 1st night - for me and my body, that is a miracle. So, obviously I Love my new mattress!! The store gave me a written guarantee of 120 days sleep trial too!? I must add that by the time we got to this store we were both very hungry and tired and the salesman was a bit pushy and we were really getting ready to actually walk out and get something to eat, but the salesman finally blurt out a price that was discounted by almost $700 so we had to jump on that deal, hungry or not. You can haggle, just be polite and firm. I was very surprised and much happier as we were planning on returning the next day to buy it anyway Lolol! It’s a big investment for most people, but the right mattress will last for a long time so go for it if you can. Sweet dreams to everyone zzzxo
This review is for Serta iSeries Hybrid 4000 Plush (2021-2024)
Owned for: 3-6 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

0
See full review

Male
Salvatore SFort Mill, SC
Review left on Dec 29, 2022

Will never purchase anything from America's Mattress

We purchased a Serta king mattress from America's Mattress in February 2022. Went to the location where we purchased it to place a warranty claim and was told we need to do it on line. We went home and filed a warranty request as the mattress is sagging, despite rotating it every couple of weeks. I received a reply and was sent documents I needed to fill out and was told there is a $69.00 non- refundable fee to file and for the inspector to come to our home and inspect the mattress to check if the mattress sagged at least 1.5 inches (our mattress sags more than that). I told the rep that this mattress is still brand new and have never of a fee to file a warranty. NEVER EVER WILL I BUY ANYTHING FROM THIS STORE.
This review is for Serta Perfect Sleeper (Pre-2019)
Owned for: 6-12 months
Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

0
See full review

Female
dorisCorpus Christi, TX
Review left on Dec 28, 2022

love it. have severe R/A had both knees replaced love my be…

love it. have severe R/A had both knees replaced love my bed. broke hip had it replaced. love my bed.
This review is for Serta iComfort Genius
Owned for: 13 years
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review

Female
KayMorganton, NC
Review left on Dec 10, 2022

Lozey bed from the a I got it.

Bad bed from day one. The first one came with a sunk place in the middle of bed. After a week the second one did the same thing. I have a loft that is really hard to get things up, so thought it would straighten out over time, just got worse. I am getting ready to purchase a new bed. I will not be buying a Serta, even though I thought it was a good name brand. One bad apple spoils the whole bunch
This review is for Serta DreamHaven
Owned for: 3 years
Condition: Completely worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review

Male
GregGaithersburg, MD
Review left on Nov 17, 2022

Serta Perfect Sleeper 17.5 "Luminous Sleep Plush Pillowtop

This is a thoroughly luxury mattress. The many layers of dense pillowtop memory foam seem to massage me while the Serta Perfect Sleeper 800 coils support me nicely. I wake totally refreshed daily!
This review is for Serta Perfect Sleeper (Pre-2019)
Owned for: 1 year
Condition: Like new

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

0
See full review

Female
FuzzyJacksonville, FL
Review left on Oct 29, 2022

I am very happy with this choice on a Rize adjustable base.…

I am very happy with this choice on a Rize adjustable base. I am 5”7’ 130 so it’s not easy for me to find a reeealy soft mattress to sink into ( I sort of just float on top) but once I tried this lovely one I knew it would be the best one for me that I could afford. Also, I got the Best deal that I’ve seen since (!!) so don’t be afraid to walk away; I was genuinely hungry, but man did he drop so much off so quickly that I had to seal the deal. Not like they were desperate either, Lots of people in Fl buying beds right now, unfortunately.
This review is for Serta iSeries (Pre-2021)
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

0
See full review+ 1 comment

Female
LindaDuncanville, TX
Review left on Oct 28, 2022

Mattress to thin

The iSeries Hybrid 2000 12.5 Firm mattress it's too thin to get comfortable. I would not purchase this bed again.
This review is for Serta iSeries Hybrid 2000 Firm (2021-2024)
Owned for: Less than a year
Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
See full review

Female
AnneWhitehall, PA
Review left on Oct 5, 2022

Comfort

Get a better night's sleep.
This review is for Serta
Owned for: Less than a year
Condition: Like new

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
See full review

Male
scottGardena, CA
Review left on Sep 1, 2022

Serta is living off their name period. Their product is l...

Serta is living off their name period. Their product is less than satisfactory. Most importantly the company does NOT stand behind their faulty craftsmanship. Do yourself a favor and go with a reliable company
This review is for Serta iComfort Hybrid Vantage II Firm
Owned for: 5 years
Condition: Slightly worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
See full review

Female
Jessica
Review left on Aug 20, 2022

Good at first

It felt fine at first but after year three I felt hunched lying in bed on my back. Even on my side, my spine sags down and stretches on the lower side. I'm 171 pounds 5'6. And fairly active. We're on year five and I've been jamming pillows under my back to correct the arch. It is a one sided, sewed on pillow top. So you can't replace the topper when it gets worn and you can't flip it to let it rest--only rotate it which doesn't help much. It also sleeps hot. I get up about halfway through the night to let it cool, or else I roll frequently in the bed like a rotisserie chicken. And we keep it cold at about 60* in the bedroom at night.
This review is for America's Mattress Longmoor Super Pillow Top
Owned for: 5 years
Condition: Moderately worn

25 - 34 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
See full review