Terrible quaility horrible customer service

We bought a mattress from a retailer, wherein this company made the mattress. Immediately, had trouble with the mattress and the retailer said the mattress was memory foam and would adjust according to time. It didn’t. Retailer goes out of business. We call within two years of having the mattress and this company says we have to transport the oddly shaped mattress to them for warranty repair. Due to stains (from my dog laying on it) on the mattress, they will not replace the mattress or repair it though it’s not anything we did to damage the mattress.

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Cons:
  • Allergen Resistance
  • Customer Service
  • Maneuverability
  • Product Quality
  • Surface Integrity
User also said: Allergy issues, misshaped, too soft, shrunk, bad quality, heavy,
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Very Poor "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$450 (Queen) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft