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Austin sales rep provided excellent service

  • Selection: Excellent
  • Expertise: Excellent
Pros:
Customer Service
Expertise

Posted by Julie from Vernon Hills, IL on June 4, 2021

I received very knowledgeable and helpful input over the phone from Austin. I purchased a US mattress in 2014 and wanted to buy another one with similar comfort features and Austin was able to quickly access the information from my previous purchase. He clearly explained the differences between my previous purchase and the mattresses I was considering. This information was very useful when making my mattress purchase decision. After he understood my preferred mattress comfort and price point, he then provided me with similar mattresses I had not considered. Austin helped me find the best priced mattress in my comfort/feature level and I feel confident that I will be happy with the purchase of a Lydia silver beauty rest king comfort level 3 mattress.


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