This mattress type is an excellent match for 24% of people.
Better nights mean…better days.
Feels very comfortable.
Feels very supportive. No back or neck pain in the morning.
Good customer service experience.
Unpleasant smell and/or chemical off-gassing odor.
REM Sleep mattresses are recommended by 93% of owners on GoodBed (based on 115 ratings + 78 reviews).
Do you have something to say about your REM Sleep mattress? Write a Review!
I'm glad you received your replacement mattress. Please keep in touch and let us know how you are sleeping with the new model. We will be back at the Calgary Stampede again in July if you want to stop by the booth. Thank you for the nice follow up review regarding our service.
REM Sleep Solutions
Hi Sonia can you please put your last name is so that we can help you? We do not have any orders in the name of the Sonia and we specifically do not have any outstanding customer service issues per your original contract you do have a comfort exchange please contact our main office at 714-223-2830 or my direct cell at 310-351-4440. If you could kindly put your last name on this review we can help research your order. However at this time we do not have any outstanding issues or any contact to our main office from you . Please give us the opportunity to help you and get you sleeping better.
Rem Sleep Solutions
I would like to address your posts Nancy. We were in constant contact with your husband throughout the delivery process. We offered to return on multiple dates to complete the installation. We spoke with Ronald three times on the day of delivery and I personally spoke with him twice as we worked towards a solution to the delivery. Per our first conversation Ronald and I agreed that we would pay for a local delivery company to come out with in three days to complete the delivery. The next day Ronald and I spoke and he informed me that your son was going help with the install process. I asked him if I could offer $200 compensation for this and we agreed to send a $200 sheet set to you which was shipped that week. Eddie our delivery manager also followed up with Ronald and offered his number should there be any questions about the set up of the beds. I just left a message for you, please call me directly on my cell phone at 310 351 4440 so that we can further address this so that it leaves you with a more satisfactory feeling about our company.
REM Sleep Solutions
Note: The product line specifications above were derived from the active REM Sleep models listed on GoodBed. As a result, these details may not be comprehensive and may not apply to all REM Sleep models. If you are seeking specifications for a particular REM Sleep mattress, please search for that mattress by name on GoodBed, or check with your local REM Sleep dealer.
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REM Sleep is a mattress manufacturer founded in 2001 that is based in Placentia, CA the United States.
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