Great Bed! Great Customer Service!

I waited until the last minute to purchase a bed just prior to serious surgery. ....I put the word "pro" in procrastination! After explaining my situation...the Casper representative explained a possible delay in receiving a mattress...which I completely understood because of my late requests but she said "let me see what we can do". I went into surgery on a Tuesday....and the mattress arrived 3 days later, Friday, the day I returned home from the hospital! Now....That's what I call CUSTOMER SERVICE! Plus...it's the most comfortable bed we've ever owned.....and I'm 62. Couldn't be happier with Casper!!!!!!!!

See more ratings and reviews of this mattress »
Pros:
  • Customer Service
User also said: Everything!
Cons:
    User also said: absolutely NOTHING!
    Was this helpful? 
    Helpfulness (0)

    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Excellent Back Support

    Pressure Relief

    User rated this bed:
    Excellent Pressure Relief

    Sleep Quality

    User rated this bed:
    Much better Sleep
    Previous mattress was:
    Innerspring / Traditional

    Stays "Cool"

    User rated this bed:
    Excellent "Coolness"

    Value

    User rated this bed:
    Excellent Value
    Price paid (approximate):
    $800

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    Just right