Customer Service Sucks

Good mattress but in today's day and age, if you spend 2k, you should have wonderful customer service from a central location, not a local sales rep.

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Pros:
    User also said: I love our bed but it came with a water stain that allegedly was from a leak in the factory.
    Cons:
    • Customer Service
    • Warranty Claims
    User also said: I can't believe there corporate makes you go through your retailer. He is very apologetic but not authorized to credit.
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Good Back Support

    Pressure Relief

    User rated this bed:
    Not Rated

    Sleep Quality

    User rated this bed:
    Not Rated

    Stays "Cool"

    User rated this bed:
    Not Rated

    Value

    User rated this bed:
    Good Value

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    N/A
    Not Rated