Lumpy After 3 Months

This mattress developed a major lump about 3" high, 6" wide and 18" long after only 3 months. Having problems getting warranty respected by retailer - had to contact manufacturer directly. What a rip-off

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Pros:
  • Edge Support
  • Initial Comfort
  • Motion Isolation
  • Natural Materials
Cons:
  • Overall Comfort
  • Conforming
  • Customer Service
  • Overall Durability
  • Product Consistency
  • Professionalism
  • Repositioning
  • Retailer Service
  • Return Policy
  • Overall Support
  • Surface Integrity
  • Overall Value
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right