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Umm... True Colors

  • Selection: Excellent
  • Expertise: Good
  • Service: Very poor
Pros:
Nice at first, good selections. Still don’t recommend
Cons:
Customer service
Customer Service

Posted by Ashley from Megargel, TX on August 21, 2020

Details08/21/2020
I wanted information on a refund for a used dryer that I bought here, I called just to check and ask what the return policy was since it’s been less than a month since we bought it. She immediately started asking me why and what’s wrong with it. At the time I was just trying to find out information. I hadn’t decided If I wanted to return it or use the 30 day warranty that came with it to have it fixed. But that should be a choice I can make.... but she NEVER answered my question and kept interrupting me, it’s horrible way to treat your customers! Will never recommend this place to anyone


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