Disappointed

Purchased based on research. We were going to go with another brand, but called and had a great customer service experience. Answered all of my concerns. However, it sinks and is hard to get out of bed. I also called and had to submit a ton of photos. Need to complete the process.

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Pros:
  • Customer Service
Cons:
  • Surface Integrity
User also said: Began to sink, not a good nights sleep
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$1,000 (Queen) Size

Warranty Service

User rated this bed:
Fair Warranty Service

Softness Level

User rated this bed:
Much too soft