AMAZING CUSTOMER SERVICE!!

This mattress was not the one for us, for several reasons. It was too firm, and the edge was soft. We are both overweight and I suffer from Lupus and my husband has back problems. It just wasn't the right fit for us. That being said, the quality was exceptional! Comparable to any top of the line much more expensive mattresses. Also, their warranty is phenomenal! I couldn't be more disappointed that I didn't love this mattress! When the time came to return it, the customer service was super supportive and attentive and the refund was nearly immediate! Just above and beyond customer service! Absolutely I would recommend this mattress and company to those looking for a mattress in the future!

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Pros:
  • Customer Service
  • Return Policy
  • Warranty Terms
Cons:
  • Edge Support
  • Firm Comfort
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Excellent Value
Price paid (approximate):
$1,500 (King) Size

Warranty Service

User rated this bed:
Excellent Warranty Service

Softness Level

User rated this bed:
Much too hard