We love our new mattress from Saatva and their customer service is excellent! Very comfortable - not too hard, not too soft. We have now had our mattress for about 2 1/2 months and absolutely love it. We ordered a King, firm and are extremely happy with it. We ordered the 14.5 inch for height reasons and, considering the weight of a King in this depth, would probably order the 11.5 if we were to do it over. (We're in our 60s and fairly strong, but....) That said this is a VERY comfortable and well made mattress - we would order another one in a a flash! The customer service is also great - very helpful and considerate!
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