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Worst follow up on poor quality items

  • Selection: Fair
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Product Quality

Posted by N S from Twin Falls, ID on June 5, 2018

Do not shop here! The worst customer service after purchase! I have had a problem almost right away with the product I bought came out fixed after 3 months of owning sent repair person out said that what things built these days do. I wanted to replace with more expensive upgrade. Its been over a month I've been told 3 times that I would be called back, called back in a extra week all 3 times. I had to call back after another week each time. The owner "Steve" takes a lot of vacations. Every time I call back he is on one and is the only person who can make decisions. Awful customer service after they have taken your money. Not good quality products at all!


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