Saatva is Zappos of Mattress Buying!

My wife and I have been fortunate enough to recently build a new summer home out in the Hamptons of Long Island. We have dealt with contractors, electricians, plumbers, surveyors, the town board, painters, landscapers...I won't go on but instead, just leave it to your imagination what time it takes and what headaches are incurred in dealing with these relationships no matter how much you want it to go right, there is time, effort and frustrations....do I really have to tell you the headaches of building a house? Simultaneously, we had to line up our furniture thru our decorator. Nothing seemed easy and frankly, building and decorating a house can't be and shouldn't be easy. Yet, the final straw broke my already aching back. My wife breaks the news to me. It could not have been worse. My wife wanted me to take her mattress shopping like in real stores, like in mattress stores and furniture stores. Beyond a horror. Beyond nonsense. Beyond actual lies that insulted us with stupid phony sales . My wife is lying down on five mattresses and before she could get up, the nutty professor aka the clearly high pressure commissioned salesman, is telling us we better buy now or the price is doubling tomorrow. Enough. I am out of this silly waste of time. To the internet. Found Saatva. Found a dream of a company that made our lives normal again. Their site screams award winning. The consumer reviews are unprecedented. Their accommodating, educated and so pleasant representative, Jason made it all so simple when we called with a couple of questions. Jason made us feel like people to be respected and we just loved him! Saatva made buying our 4 King mattresses and 4 twin mattresses so simple and so right. Everything about Saatva is true. All the reviews I read forced me to write this review because it is all true. Our mattresses are so luxurious as our kids and us just can't believe how well we sleep in support yet cushiony comfort. We bought two more Saatvas for our Manhattan apartment. Saatva was efficient, courteous, informative, honest, easy..what else do you need to hear? Their prices? Incredibly honest value! Honest! Yes, honest value!! Jason is my mattress hero. I have no time for mattress shopping in stores. I have no time for writing this review. However, Saatva deserves this review and with all of our years as seasoned professionals in the finance industry, we have never dealt with a company of this caliber. Never! Made in America. So I sound hokey, deal with it. Americans should be so proud that a company such as Saatva is American. I highly recommend you stay at home and shop at home for your mattress at Saatva. Saatva...thanks and yes when Jason calls me when he sees this review, on behalf of my entire family, "You're so welcome!." Mark B. and Family New York, NY

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Pros:
  • Customer Service
  • Price
  • Professionalism
  • Overall Support
User also said: Incredible comfort, incredible VALUE and excellent, easy, honest customer service.
Cons:
    User also said: No cons whatsoever as far as I can te. We're 100% happy and satisfied.
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Excellent Back Support

    Pressure Relief

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    Not Rated

    Sleep Quality

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    Not Rated

    Stays "Cool"

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    Not Rated

    Value

    User rated this bed:
    Excellent Value

    Warranty Service

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    Not Rated

    Softness Level

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    N/A
    Not Rated