Bed scam

Name: Bed scam
Item: JCPenney
Rating: 1
Author: Lisa H

Selection: Very poor
Expertise: Poor
Service: Very poor

Cons:

Staff did not assist me with my purchase after the sale. They do not value there customers.
Customer Service
Delivery Service

Posted by Lisa H from Mechanicsburg, OH on March 21, 2019

I purchased a bed at JcPenny but I never received it. The company they hire to deliver the beds never called. When I disputed the charge the company lied said they delivered and JcPenny sided with them. I've been a very long time customer with JcPenny but will never step foot in there store again.