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JCPenney

76
Shopper Rating
17 ratings + 12 reviews
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JCPenney has 17 ratings and 12 reviews on GoodBed.
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Top Brands JCPenney

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Available Products JCPenney

JCPenney carries the following product. Select a manufacturer below to view the lines and collections carried by this retailer:

  • 92/100
  • 90/100
  • 89/100
  • 87/100
  • 86/100
  • 84/100

Popular Collections Carried by JCPenney

  • Stearns & Foster

    Stearns & Foster mattresses have 6,514 ratings and 71 reviews on GoodBed.

    Watch GoodBed's overview of the 2017-18 Stearns & Foster product line-up here: https://www.youtube.com/watch?v=7yMUT6HpRVs Product description from Stearns & Foster: At ... See Stearns & Foster models »

    Owners Rating

    92
    ( 6,514 ratings + 71 reviews )
  • Beautyrest

    Beautyrest mattresses have 85,709 ratings and 488 reviews on GoodBed.

    Simmons Bedding Company is the maker of Beautyrest, Beautyrest Black, Beautysleep and Simmons Kids mattresses, among others. Simmons is committed ... See Beautyrest models »

    Owners Rating

    90
    ( 85,709 ratings + 488 reviews )
  • Sealy

    Sealy mattresses have 120,845 ratings and 379 reviews on GoodBed.

    Watch GoodBed's overview of the Sealy and Posturepedic line-up here: https://www.youtube.com/watch?v=M07oyWVxeeQ Company description from Sealy: Sealy produces a broad range ... See Sealy models »

    Owners Rating

    89
    ( 120,845 ratings + 379 reviews )
  • TEMPUR-Pedic

    TEMPUR-Pedic mattresses have 39,526 ratings and 89 reviews on GoodBed.

    Discover Tempur Love for Yourself. Tempur-Pedic owners love the body-conforming, pressure-relieving comfort of their mattress. It’s Like No Other Mattress. ... See TEMPUR-Pedic models »

    Owners Rating

    87
    ( 39,526 ratings + 89 reviews )
  • Serta

    Serta mattresses have 99,329 ratings and 483 reviews on GoodBed.

    Company description from Serta: Serta and its licensees together are the #1 mattress manufacturers in the United States. Serta's product ... See Serta models »

    Owners Rating

    86
    ( 99,329 ratings + 483 reviews )
  • Enso

    Enso mattresses have 77 ratings and 6 reviews on GoodBed.

    See Enso models »

    Owners Rating

    84
    ( 77 ratings + 6 reviews )

  • Sealy Posturepedic

    The Sealy Posturepedic line has 44,048 ratings and 258 reviews on GoodBed.

    See Sealy Posturepedic models »

    Owners Rating

    92
    ( 44,048 ratings + 258 reviews )
  • Serta Perfect Sleeper

    The Serta Perfect Sleeper line has 24,706 ratings and 107 reviews on GoodBed.

    Watch GoodBed's overview of the Perfect Sleeper product line-up here: https://www.youtube.com/watch?v=iJ6RIYQAlEM Product description from Serta: The Serta Perfect Sleeper is ... See Serta Perfect Sleeper models »

    Owners Rating

    89
    ( 24,706 ratings + 107 reviews )
  • Serta iComfort

    The Serta iComfort line has 10,221 ratings and 152 reviews on GoodBed.

    Watch GoodBed's in-depth review of the iComfort Blue 100 mattress. And our updated video overview of the entire iComfort line ... See Serta iComfort models »

    Owners Rating

    76
    ( 10,221 ratings + 152 reviews )
  • Sertapedic

    The Sertapedic line has 400 ratings and 5 reviews on GoodBed.

    Watch GoodBed's overview of the 2017 Sertapedic line-up here: https://www.youtube.com/watch?v=lhgJdq2AOco Product description from Serta: The Sertapedic mattress collection is designed ... See Sertapedic models »

    Owners Rating

    91
    ( 400 ratings + 5 reviews )
  • Serta iSeries

    The Serta iSeries line has 3,585 ratings and 49 reviews on GoodBed.

    Interested in the benefits of gel memory foam but looking for the support of a traditional innerspring? Serta’s new iSeries ... See Serta iSeries models »

    Owners Rating

    78
    ( 3,585 ratings + 49 reviews )
  • Stearns & Foster Estate

    The Stearns & Foster Estate line has 326 ratings and 4 reviews on GoodBed.

    Watch GoodBed's overview of the 2019 Stearns & Foster product line-up here: https://www.youtube.com/watch?v=Km3mvXuBzto Product description from Stearns & Foster: Undeniable ... See Stearns & Foster Estate models »

    Owners Rating

    87
    ( 326 ratings + 4 reviews )
  • Serta Perfect Elements

    The Serta Perfect Elements line has 2 ratings and 0 reviews on GoodBed.

    See Serta Perfect Elements models »

  • Serta iComfort Hybrid

    The Serta iComfort Hybrid collection has 461 ratings and 13 reviews on GoodBed.

    Watch GoodBed's overview of the iComfort Hybrid line-up here: https://www.youtube.com/watch?v=JzATqkt7WHk Product description from Serta: Serta iComfort Hybrid mattresses models combine ... See Serta iComfort Hybrid models »

    Owners Rating

    71
    ( 461 ratings + 13 reviews )
  • Serta Dreamhaven Perfect Sleeper

    The Serta Dreamhaven Perfect Sleeper collection has 149 ratings and 1 review on GoodBed.

    See Serta Dreamhaven Perfect Sleeper models »

    Owners Rating

    86
    ( 149 ratings + 1 review )
  • Beautyrest

    The Beautyrest line has 54,054 ratings and 418 reviews on GoodBed.

    GoodBed's overview of the Beautyrest product line-up: https://www.youtube.com/watch?v=st1u1J1rIw4 See Beautyrest models »

    Owners Rating

    90
    ( 54,054 ratings + 418 reviews )

Stores JCPenney

Store Name City State Reviews
JCPenney Atlanta GA 5.0
(1 rating + 1 review)
JCPenney Silver Spring MD 3.0
(1 rating + 1 review)
JCPenney Tigard OR 1.0
(1 rating + 1 review)
JCPenney Glendale AZ 0
JCPenney Mesa AZ 0
JCPenney Phoenix AZ 0
JCPenney Home Store Tempe AZ 0
JCPenney Tucson AZ 0
JCPenney Arcadia CA 0
JCPenney Bakersfield CA 0

See all JCPenney stores →

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Reviews JCPenney

JCPenney is recommended by 41% of mattress shoppers on GoodBed (based on 17 ratings + 12 reviews).

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Review Summary JCPenney

Shopper Rating What's this?

76

Want to read what JCPenney shoppers are saying in their own words?

See all 12 JCPenney reviews »

Most Recent Reviews JCPenney

  • Selection: Fair
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Transparency


  • Selection: Very poor
  • Expertise: Poor
  • Service: Very poor
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None
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Customer Service
Delivery Service


  • Selection: Excellent
  • Expertise: Excellent
Pros:
Customer Service
Delivery Service
Cons:
Product Consistency


  • Selection: Good
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Delivery Speed
Issue Resolution


  • Selection: Very poor
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Issue Resolution
Product Quality


  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Professionalism


  • Selection: Fair
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Responsiveness


  • Prices:
Pros:
Promotions
Cons:
Customer Service
Delivery Service
Issue Resolution


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Price
Product Quality
Cons:
None


  • Selection: Good
  • Expertise: Fair
  • Service: Very poor
Pros:
Price
Cons:
Issue Resolution
Professionalism

See all JCPenney reviews →

About this Retailer JCPenney

Status:
Open (edit this)

Store Policies

Delivery Policy:
  • Policy: Delivery available - Local delivery fee applies
  • Set-up: Set-up provided free with qualifying purchase
  • Removal: Removal of old mattress not available
  • Timing: Often 14 days
  • Notes: None
Return Policy:
  • Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 60 days
  • Fees: $49 + return pick-up fee

Company

Store Names:
JCPenney, JCPenney Home Store, JCPenney Home Store - Outlet
Headquarters:
Plano, TX

Additional Information JCPenney

Description:

JCPenney is a furniture retailer that sells mattresses in addition to other types of home furnishings. Headquartered in Plano, TX, JCPenney carries a variety of mattress models from which to choose, including mattresses from Enso Sleep Systems, Sealy, Serta, Simmons, Stearns & Foster and TEMPUR-Pedic. JCPenney has furniture stores in over 30 states spanning a number of different metropolitan areas.

Stores Located In:

Alaska, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, Wisconsin

Corrections:

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