JCPenney

76
Shopper Rating
13 ratings + 10 reviews
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Nearby Stores JCPenney


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Available Products JCPenney

JCPenney carries the following product. Select a brand below to view the model carried by this retailer:

  • 90/100
  • 87/100
  • 84/100
  • 80/100
  • 90/100
  • 88/100
  • 87/100
  • 87/100
  • 75/100
  • 73/100
  • No Rating
  • 84/100
  • 68/100
  • 89/100
  • 86/100
  • 89/100
  • 78/100
  • 86/100
  • 89/100

Popular Models Carried by JCPenney

Expand all model details  

    • Plushness
      maximum softness
    • Sleeper Type
      side sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils
    • Plushness
      maximum softness
    • Sleeper Type
      side sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
  • Lowest Price

    2,199
    (Queen Mattress)
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Gel
      Gel Memory Foam
      Latex
      Memory Foam
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils
  • Lowest Price

    1,994
    (Queen Mattress)
    • Plushness
      medium softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils
    • Plushness
      little to no softness
    • Sleeper Type
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils

Stores JCPenney

Store Name City State Reviews
JCPenney Silver Spring MD 3.0
(1 rating + 1 review)
JCPenney Fairfax VA 0
JCPenney Gaithersburg MD 0
JCPenney Springfield VA 0
JCPenney Forestville MD 0
JCPenney Columbia MD 0

See all JCPenney stores →

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Reviews JCPenney

JCPenney is recommended by 38% of mattress shoppers on GoodBed (based on 13 ratings + 10 reviews).

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Review Summary JCPenney

Shopper Rating What's this?

76

Want to read what JCPenney shoppers are saying in their own words?

See all 10 JCPenney reviews »

Most Recent Reviews JCPenney

  • Selection: Excellent
  • Expertise: Excellent
Pros:
Customer Service
Delivery Service
Cons:
Product Consistency


  • Selection: Good
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Delivery Speed
Issue Resolution


  • Selection: Very poor
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Issue Resolution
Product Quality


  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Professionalism


  • Selection: Fair
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Responsiveness


  • Prices:
Pros:
Promotions
Cons:
Customer Service
Delivery Service
Issue Resolution


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Price
Product Quality
Cons:
None


  • Selection: Good
  • Expertise: Fair
  • Service: Very poor
Pros:
Price
Cons:
Issue Resolution
Professionalism


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Delivery Service


  • Selection: Good
  • Expertise: Poor
  • Service: Fair
Pros:
Price
Product Selection
Cons:
Delivery Service

See all JCPenney reviews →

About this Retailer JCPenney

Status:
Open (edit this)

Services

60-day return policy:
  • Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 60 days
  • Fees: $49 + return pick-up fee

Company

Store Names:
JCPenney, JCPenney Home Store, JCPenney Home Store - Outlet
Headquarters:
Plano, TX

Additional Information JCPenney

Description:

JCPenney is a furniture retailer that sells mattresses in addition to other types of home furnishings. Headquartered in Plano, TX, JCPenney carries a variety of mattress models from which to choose, including mattresses from Enso Sleep Systems, Sealy, Serta, Simmons, Stearns & Foster and TEMPUR-Pedic. JCPenney has furniture stores in over 30 states spanning a number of different metropolitan areas.

Stores Located In:

Alaska, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, Wisconsin

Corrections:

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