JCPenney

76
Shopper Rating
13 ratings + 10 reviews
SHARE
JCPenney has 13 ratings and 10 reviews on GoodBed.
Read the reviews.

Top Brands JCPenney

Nearby Stores JCPenney

We are currently showing localized info for Ashburn, VA (change this location)
Enter Your Location

Enter your zip / postal code to see localized information about the specific products and stores available in your area.

Which online mattress is best for you?

Before shopping online, take a short quiz to find out which online mattress options best match your unique needs and preferences. Powered by GoodBed's intelligent matching technology, you'll have the option to see your personal match score for hundreds of online choices, in addition to your top matches at nearby stores.

Learn more about the mattress match quiz

Available Products JCPenney

JCPenney carries the following product. Select a brand below to view the model carried by this retailer:

  • 90/100
  • 87/100
  • 84/100
  • 80/100
  • 90/100
  • 88/100
  • 87/100
  • 87/100
  • 75/100
  • 73/100
  • No Rating
  • 84/100
  • 68/100
  • 89/100
  • 86/100
  • 89/100
  • 78/100
  • 86/100
  • 89/100

Popular Models Carried by JCPenney

Expand all model details  

  • Gold Ultra Plush

    Sealy Posturepedic Gold Ultra Plush picture

    Sealy Posturepedic

    Avg Rating

    See 2 ratings for Gold Ultra Plush »
    View this product »
    Save

    Lowest Price

    1,600
    (Queen Mattress)
    • Plushness
      maximum softness
    • Sleeper Type
      side sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils

  • HB500S SmartSupport Ultra Plush

    Serta iComfort Hybrid HB500S SmartSupport Ultra Plush picture

    Serta iComfort

    Avg Rating

    See 3 ratings for HB500S SmartSupport Ultra Plush »
    View this product »
    Save

    Lowest Price

    2,499
    (Queen Mattress)
    • Plushness
      maximum softness
    • Sleeper Type
      side sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils

  • Savant III Cushion Firm

    Serta iComfort Savant III Cushion Firm picture

    Serta iComfort

    Avg Rating

    See 4 ratings for Savant III Cushion Firm »
    View this product »
    Save

    Lowest Price

    1,099
    (Queen Mattress)
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam

  • Elation

    Sealy Posturepedic Optimum Elation picture

    Sealy Posturepedic

    Avg Rating

    See 12 ratings for Elation »
    View this product »
    Save

    Lowest Price

    2,199
    (Queen Mattress)
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam

  • Intellectual Firm

    Serta iComfort

    Avg Rating

    See 4 ratings for Intellectual Firm »
    View this product »
    Save

    Lowest Price

    1,099
    (Queen Mattress)
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Gel
      Gel Memory Foam
      Latex
      Memory Foam

  • Cobalt Firm

    Sealy Posturepedic Hybrid Series Cobalt Firm picture

    Sealy Posturepedic

    Avg Rating

    See 32 ratings for Cobalt Firm »
    View this product »
    Save

    Lowest Price

    1,399
    (Queen Mattress)
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils

  • Inception

    Serta iComfort Directions Inception picture

    Serta iComfort

    Avg Rating

    See 26 ratings for Inception »
    View this product »
    Save

    Lowest Price

    1,994
    (Queen Mattress)
    • Plushness
      medium softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam

  • Vantage Firm

    Serta iSeries Vantage Firm picture

    Serta iSeries

    Avg Rating

    See 20 ratings for Vantage Firm »
    View this product »
    Save

    Lowest Price

    1,502
    (Queen Mattress)
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils

  • Vantage Plush

    Serta iSeries Vantage Plush picture

    Serta iSeries

    Avg Rating

    See 33 ratings for Vantage Plush »
    View this product »
    Save

    Lowest Price

    1,446
    (Queen Mattress)
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils

  • Recognition Extra Firm

    Serta iComfort Hybrid Recognition Extra Firm picture

    Serta iComfort

    Avg Rating

    See 3 ratings for Recognition Extra Firm »
    View this product »
    Save

    Lowest Price

    1,374
    (Queen Mattress)
    • Plushness
      little to no softness
    • Sleeper Type
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Innerspring
      Memory Foam
      Pocketed Coils

Stores JCPenney

Store Name City State Reviews
JCPenney Silver Spring MD 3.0
(1 rating + 1 review)
JCPenney Fairfax VA 0
JCPenney Gaithersburg MD 0
JCPenney Springfield VA 0
JCPenney Forestville MD 0
JCPenney Columbia MD 0

See all JCPenney stores →

Find the Right Bed

Not sure which type of bed to buy? Answer a few questions to see good matches for you with GoodBed's unbiased, personalized results.

Let's start… Select your preferred sleeping position:
This is awesome. Now I feel equipped to walk in somewhere and say with certainty, "This is exactly what I'm looking for."
— Sara in Phoenix, AZ

Reviews JCPenney

JCPenney is recommended by 38% of mattress shoppers on GoodBed (based on 13 ratings + 10 reviews).

Have you shopped for a mattress at JCPenney? Write a Review!

Review Summary JCPenney

Shopper Rating What's this?

76

Want to read what JCPenney shoppers are saying in their own words?

See all 10 JCPenney reviews »

Most Recent Reviews JCPenney

“Floor sample size is not what you get upon d”

  • Selection: Excellent
  • Expertise: Excellent
Pros:
Customer Service
Delivery Service
Cons:
Product Consistency
0 Comments

by MsNavas from Spring Hill, FL on Sep 12, 2018

“Wheres my Mattress?”

  • Selection: Good
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Delivery Speed
Issue Resolution
0 Comments

by Kathleen from Georgetown, TX on Jul 19, 2018

“Rip off”

  • Selection: Very poor
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Issue Resolution
Product Quality
0 Comments

by Gd from Yale, OK on May 12, 2018

“FedUp!”

  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Professionalism
0 Comments

by Fed U from Immokalee, FL on Dec 4, 2017

“Wait 3 weeks for deliver only to tell you to wait 3 more wks”

  • Selection: Fair
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Responsiveness
0 Comments

by M B from Devon, PA on Oct 24, 2017

“Poor delivery staff -- let us hanging in the wind!!”

  • Prices:
Pros:
Promotions
Cons:
Customer Service
Delivery Service
Issue Resolution
0 Comments

by Joe H from Albuquerque, NM on Aug 12, 2013

“Excellent quality & service”

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Price
Product Quality
Cons:
None
0 Comments

by Mary T from Atlanta, GA on Sep 9, 2012

“they are a joke”

  • Selection: Good
  • Expertise: Fair
  • Service: Very poor
Pros:
Price
Cons:
Issue Resolution
Professionalism
0 Comments

by Mike P from Rio Rancho, NM on Sep 17, 2011

“Lack of Sleep”

  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Delivery Service
0 Comments

by Jan E from Portland, OR on Aug 11, 2011

“Damage during delivery”

  • Selection: Good
  • Expertise: Poor
  • Service: Fair
Pros:
Price
Product Selection
Cons:
Delivery Service
0 Comments

by Pamela M from Carrboro, NC on Dec 8, 2009

See all JCPenney reviews →

About this Retailer JCPenney

Status:
Open (edit this)

Services

60-day return policy:
  • Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 60 days
  • Fees: $49 + return pick-up fee

Company

Store Names:
JCPenney, JCPenney Home Store, JCPenney Home Store - Outlet
Headquarters:
Plano, TX

Additional Information JCPenney

Description:

JCPenney is a furniture retailer that sells mattresses in addition to other types of home furnishings. Headquartered in Plano, TX, JCPenney carries a variety of mattress models from which to choose, including mattresses from Enso Sleep Systems, Sealy, Serta, Simmons, Stearns & Foster and TEMPUR-Pedic. JCPenney has furniture stores in over 30 states spanning a number of different metropolitan areas.

Stores Located In:

Alaska, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, Wisconsin

Corrections:

Have an update or correction to our information about JCPenney? If so, please take a moment to suggest an edit.

If this is your business, claim your profile to update this information directly. (What's this?)


×

Do you work for JCPenney?

Get started on GoodBed by claiming your business profile. Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. If you share these beliefs, join us by claiming your free profile today.

If you represent all of this company's store locations, claim the JCPenney retailer profile. If you represent an individual JCPenney location (eg, as a store manager), claim the store location(s) you represent by finding them in our store locator.

Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your stores. Learn more »

What size of bed are you looking for?

Not sure? Go to Mattress Size Guide