HORRIBLE MATTRESS & WARRANTY

When we first bought this mattress, it was great. After 6 months, the middle starting sagging and you roll in the middle. The mattress cost was over $1,000.00 and we felt for that amount of money it would last at least 10 years. It felt great in the store but it hasn't even lasted 2 years. The warranty dept. is a joke. Horrible customer service!!! DO NOT BUY THIS BRAND, YOU WILL BE VERY MAD AT YOURSELF FOR WASTING YOUR MONEY!!!!!

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Cons:
  • Customer Service
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Very Poor "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,100 (Queen) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
N/A
Not Rated