Sagging Nightmare!

We paid $3,000 for a King size with a pillow top and their box springs in 2008-09. In less than a year it started to sag. It is now sagging more than 3 inches. I have to "roll up" the ridge to get out of bed. I called the Englander number on their web site 800 837-5337 Guess what? Wrong number!! Stay away from this bed and this company.

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Pros:
    User also said: What I like about this mattress? NOTHING!!
    Cons:
    • Customer Service
    • Long-Term Support
    User also said: Sagged 1" in 1 year, 1.5" in 2 years; 4 years later sagging more than 3".
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Very Poor Back Support

    Pressure Relief

    User rated this bed:
    Not Rated

    Sleep Quality

    User rated this bed:
    Not Rated

    Stays "Cool"

    User rated this bed:
    Not Rated

    Value

    User rated this bed:
    Very poor Value

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    N/A
    Not Rated