Store Service Was Good; Product Horrible

  • Selection: Fair
  • Expertise: Fair
  • Service: Fair
Pros:
Customer Service
Cons:
Product Quality

Posted by Endee G from Newport, RI on June 18, 2016

The store service was good and they tried to fix the problem, but ultimately it was the defective stock (noxious fumes from mattress) of the manufacturer. I was allowed one exchange, which they honored, but I received the same problem with the exchanged set. The store won't refund my money or take the stinking mattress out of my home.