Smells Like A Chemical Factory

Bought two twin sets. The first pair smelled terrible, but I allowed off-gassing (per store's direction) for one week. I had to keep the windows open on the entire 2nd floor. Store exchanged the mattresses for two more with the same problem. THE SMELL IS HORRIBLE. I eventually had to shut the bedroom door and put a towel at the bottom as the odor permeated the house. Mosquitos that got into the room died. I won't allow anyone to sleep in that room. Serta was no help..."put baking soda on the beds" was their solution! I am out $1500, and I am taking the beds to the county dump. Never let a child sleep with those fumes...headaches, sinus dripping, sore throat, burning eyes.....horrible!

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Cons:
  • Customer Service
  • Smell
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Ratings from this Sleeper

Back Support

User rated this bed:
Don't know Not Rated

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Don't know Not Rated

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$650

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
N/A
Not Rated