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Sleepy's Closed


  • Simmons
    Starting at (MSRP):
    $429
    Queen
  • Spring Air
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  • King Koil
    Starting at (MSRP):
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    Starting at (MSRP):
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    Starting at (MSRP):
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  • Classic Brands
    Starting at (MSRP):
    N/A
  • Natura
    Starting at (MSRP):
    N/A
  • Serta
    Starting at (MSRP):
    $589
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  • Hampton & Rhodes
    Starting at (MSRP):
    N/A
  • Corsicana
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  • Spaldin
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Reviews Sleepy's

Sleepy's is recommended by 24% of mattress shoppers on GoodBed (based on 83 ratings + 42 reviews).

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Review Summary Sleepy's

Want to read what Sleepy's customers are saying in their own words?

See all 42 Sleepy's reviews

Most Recent Reviews Sleepy's

  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Transparency


  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Product Information
Sales Pressure
Transparency


  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Cons:
None


  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Delivery Service


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Delivery Speed
Expertise
Professionalism
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Price
Sales Pressure
Cons:
None


  • Selection: Fair
  • Expertise: Fair
  • Service: Fair
Pros:
Customer Service
Cons:
Product Quality


  • Prices:
Pros:
None
Cons:
Customer Service
Delivery Service
Issue Resolution


  • Prices:
Pros:
Promotions
Cons:
Sales Pressure

Official Response
We apologize if you have experienced any complications with your recent purchase. We welcome the opportunity to speak with you to further address your concerns. We have located your account and will assign it to a Consumer Relations Representative who will contact you to address your concerns.


  • Prices:
Pros:
Product Quality
Product Selection
Cons:
Warranty Claims

Official Response
Thank you for sharing your concerns. Sleepy's welcomes the opportunity to speak with you. Please reach out to me by email with your invoice number and/or customer code and a telephone number with the best date and time to reach you. We look forward to working with you, and resolving your issue.

See all Sleepy's reviews →

About this Retailer Sleepy's

Status:
Closed

Contact

Phone:
(516) 844-8800

Store Policies

Delivery Policy:
  • Policy: Delivery available - Local delivery fee applies (+$80)
  • Set-up: Set-up provided free with delivery
  • Removal: Removal of old mattress provided with delivery - Extra fee applies
  • Timing: Next day delivery often available.
Return Policy:
  • Policy: Comfort Guarantee -- Mattresses can be exchanged for up to 21 days
  • Fees: $150
  • Notes: Exchange policy not available in all states. Trial period on Tempur-Pedic is 90 days (30 days minimum).
Lowest price guarantee
  • Policy: Store will beat any comparable advertised price for the same mattress for 30 days after purchase. Original price will be reduced by 110% of the difference in prices.
  • Notes: Customer must present competitor’s current ad or invoice. Excludes super value, mattress values, special purchases, closeouts, exchanges, floor samples, warranties, discontinued merchandise, Internet models & telephone sales.
Financing & Payments:
  • Policy: Financing available

Company

Store Names:
Sleepys, Sleepy's
Headquarters:
Bethpage, NY

Additional Information Sleepy's

Editor's Note(s):

  • Sleepy's acquired 1-800-Mattress in 2009, and was acquired by Mattress Firm in 2015.

Stores Located In:

Connecticut, Delaware, Iowa, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Virginia

Corrections:

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