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The sales person at this store would not honor satisfacti...

  • Selection: Good
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Product Consistency
Return Policy

Posted by ann from Florence, SC on September 8, 2018

The sales person at this store would not honor satisfaction with the mattress. THey refused to discuss my dissatisfaction with this expensive mattress. I don't even think it is the one I purchased but no one at the store will talk to me. Normally every other mattress company will allow you thirty days to return a mattress if you are not satisfied. I spent alot of money to ease my back and this mattress is causing more back problems. I was told I would "have to get use to it" ..really? What happened to custormer service as well being honest


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