mattress sags 1 inch after 4 months.

King koil will not do anything about this matress. They said it would have to be at least 1 1/2 inch of sagging! THAT IS UNACCEPTABLE. I have a mattress over 25 years old with NO sagging. This was an expensive mattress and I would expect better customer service than this. Do NOT PURCHASE a mattress from king koil!!!!!

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Pros:
  • Overall Comfort
  • Initial Comfort
  • Motion Isolation
Cons:
  • Conforming
  • Customer Service
  • Overall Durability
  • Edge Support
  • Flip-Ability
  • Long-Term Comfort
  • Long-Term Support
  • Overall Support
  • Surface Integrity
  • Temperature Control
  • Overall Value
  • Warranty Claims
  • Warranty Terms
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep

Stays "Cool"

User rated this bed:
Don't know Not Rated

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right