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Big bag of lemons for the Brick Kirkland

  • Selection: Fair
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Delivery Service
Delivery Speed
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Return Policy

Posted by Steven from Kirkland, QC on August 28, 2017

Purchased a box spring. Waited a week for delivery. They delivered the wrong size. Took it back and tell us that we will have to wait several more days for a re-delivery. Girl at customer service (Andrea) very rude. Asked for a refund and we were told we would have to wait until the invoice is closed. What does that mean?


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