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Horrible service

  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Customer Service
Rude and disturbing sales clerk

Posted by Melanie M from Bean Station, TN on January 3, 2013

I just had an awful experience at the outlet in Morristown. The sales person that was working tonight at 7 pm was beyond rude. He made very snappy comments during the entire time. When my boyfriend said: We just wanted to get an idea of prices, he said: Well, I am not here to sell ideas, I am here to sell mattresses. Yes, this is true. Hard to believe, right? At the end, he actually said that we had wasted his time. He got upset because we decided not to buy at a place where we were being treated horribly. The nerve!

Well, it turns out he did as a favor because the same mattress that he was trying to push on us for $560, was selling for $399 at the mattress store at College Square Mall. Never go to this place. I would give it a minus star if possible.

  • Purchased in Jan 2013

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