Phenomenal bed and excellent customer support!

Never thought I'd be buying a bed from a website, but after numerous disappointments buying from mattress store and reading all the positive reviews on the novosbeds I decided to try my luck and buy the Queen medium firm (Aria) model. Suffering from sciatica about 8 years ago I have never had a decent nights sleep - usually tossing and turning to alleviate the pain, but after initially adjusting to the novosbed for about 3 weeks, I now sleep a good solid 5-7 hrs! Believe the hype - this bed is incredible and so is their customer support!

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Pros:
  • Assembly
  • Center Support
  • Overall Comfort
  • Conforming
  • Customer Service
  • Delivery Cost
  • Delivery Service
  • Delivery Speed
  • Overall Durability
  • Edge Support
  • Firm Comfort
  • Firm Support
  • Long-Term Comfort
  • Long-Term Support
  • Pressure Relief
  • Price
  • Product Quality
  • Professionalism
  • Quick Response
  • Responsiveness
  • Retailer Service
  • Return Policy
  • Sales Pressure
  • Shopping Efficiency
  • Overall Support
  • Surface Integrity
  • Transparency
  • Overall Value
  • Warranty Claims
  • Warranty Terms

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Ratings from this Sleeper

Back Support

User rated this bed:
Excellent Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Much better Sleep

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right