Close button Close Menu

Customer service!

  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Professionalism
Cons:
Product Selection

Posted by Alice from Lake Forest, CA on November 1, 2018

From my experience I can really say this store focuses on customer service. The consultant, Diane, was courteous and professional and helped me through the process. I did not feel pressured at all. Once I told her what I was looking for she lead me in the right directions so I didn’t have to spend time on the wrong mattresses for me. While this store does not have as many mattresses as other locations, the pillow selection was excellent and I will be back for new pillows soon. The manager, Angel, was also great.



    Comments (1)

    Official Response
    Hi Alice - Thank you so much for the feedback! We're happy to hear you had a good experience working with Diane and Angel. We hope you love your new mattress and look forward to helping you find the perfect pillow to go with the new bed!

    Add Comment