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Customer service!

  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Customer Service
Product Selection

Posted by Alice from Lake Forest, CA on November 1, 2018

From my experience I can really say this store focuses on customer service. The consultant, Diane, was courteous and professional and helped me through the process. I did not feel pressured at all. Once I told her what I was looking for she lead me in the right directions so I didn’t have to spend time on the wrong mattresses for me. While this store does not have as many mattresses as other locations, the pillow selection was excellent and I will be back for new pillows soon. The manager, Angel, was also great.

    Comments (1)

    Official Response
    Hi Alice - Thank you so much for the feedback! We're happy to hear you had a good experience working with Diane and Angel. We hope you love your new mattress and look forward to helping you find the perfect pillow to go with the new bed!

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