read the small print.

We have had the sleep for 6 years and it then stopped filling and keeping the air in. We called customer service to come out and fix it and they said I had to buy a new compresser. It would take 2 weeks to get then we would have to call customer service to set up a time to install it which would be another 2 weeks total of 1month. Our bed was concave. I told them I could not sleep like this for a whole month which they replied, sorry. That is how it works. Plus I would have to pay $500. I said I thought it had a guarantee.Oh no they said we have had it too long. We could not wait for a whole month without a bed so we had to go out and buy another bed. They have terrible customer service. If you by this bed read the small print on the guarantee. The biggest mistake we made was to buy this bed.

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Cons:
  • Customer Service
  • Product Quality
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Ratings from this Sleeper

Back Support

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Not Rated

Pressure Relief

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Not Rated

Sleep Quality

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Not Rated

Stays "Cool"

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Not Rated

Value

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Very poor Value
Price paid (approximate):
$0

Warranty Service

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Not Rated

Softness Level

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N/A
Not Rated