Temperpedic does NOT honor their warranty

I have ALL original paperwork but Temperpedic tells me to call Leggit and Platt...they tell me to call Temperpedic. Try calling their customer service...you will hold for 1 hour- 2 1/2 hours. It doesn't matter what store you buy from, it comes back to Temperpedic only takes care of SALES and NOT PROBLEMS. I WOULD NEVER GET ANOTHER. My bed is like a V. Head up and feet up but my mid section DROOPS. They could care less. They already have my $

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Cons:
  • Customer Service
  • Surface Integrity
  • Warranty Claims
User also said: Warranty NOT Honored and I sleep like a V.
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Don't know or not sure

Stays "Cool"

User rated this bed:
Very Poor "Coolness"

Value

User rated this bed:
Fair Value
Price paid (approximate):
$6,000

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
N/A
Not Rated