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Mattress Firm

85
Shopper Rating
165 ratings + 91 reviews
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Mattress Firm has 165 ratings and 91 reviews on GoodBed.
Read the reviews.

Top Brands Mattress Firm


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Available Products Mattress Firm

Mattress Firm carries the following product. Select a brand below to view the model carried by this retailer:

  • 91/100
  • 81/100
  • 87/100
  • 74/100
  • 84/100
  • 76/100
  • 79/100
  • 78/100
  • 82/100
  • 73/100
  • 78/100
  • 76/100
  • No Rating
  • 91/100
  • 79/100
  • 83/100
  • 90/100
  • No Rating
  • 85/100
  • 79/100
  • 80/100
  • 77/100
  • 92/100
  • 71/100
  • 76/100
  • 74/100
  • 94/100
  • 63/100
  • 72/100
  • 90/100
  • 94/100
  • 88/100
  • 86/100
  • 78/100
  • 75/100
  • 77/100
  • 82/100
  • 74/100
  • 76/100
  • 78/100
  • 73/100
  • 93/100
  • 82/100
  • 89/100
  • 86/100
  • 79/100
  • 77/100
  • 71/100
  • 70/100
  • 71/100
  • 68/100
  • 71/100
  • 79/100
  • 76/100
  • 78/100
  • 76/100
  • 74/100
  • 79/100
  • 76/100
  • 76/100
  • 73/100
  • 76/100

Popular Models Carried by Mattress Firm

Expand all model details  

  • Lowest Price

    650
    (Queen Mattress)
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
  • Lowest Price

    999
    (Queen Mattress)
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
  • Lowest Price

    650
    (Queen Mattress)
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
  • Lowest Price

    829
    (Queen Mattress)
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
  • Price not available

    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Gel
      Gel Memory Foam
      Memory Foam

Stores Mattress Firm

Store Name City State Reviews
Mattress Firm Arlington VA 1.0
(1 rating + 1 review)
Mattress Firm Ellicott City MD 1.0
(1 rating + 1 review)
Mattress Firm Leesburg VA 0
Mattress Firm Leesburg VA 0
Mattress Firm Sterling VA 0
Mattress Firm Sterling VA 0
Mattress Firm Herndon VA 0
Mattress Firm Herndon VA 0
Mattress Firm Vienna VA 0
Mattress Firm Fairfax VA 0

See all Mattress Firm stores →

Find the Right Bed

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This is awesome. Now I feel equipped to walk in somewhere and say with certainty, "This is exactly what I'm looking for."
— Sara in Phoenix, AZ

Reviews Mattress Firm

Mattress Firm is recommended by 56% of mattress shoppers on GoodBed (based on 165 ratings + 91 reviews).

Have you shopped for a mattress at Mattress Firm? Write a Review!

Review Summary Mattress Firm

Shopper Rating What's this?

85

Want to read what Mattress Firm shoppers are saying in their own words?

See all 91 Mattress Firm reviews »

Most Recent Reviews Mattress Firm

  • Selection: Good
  • Expertise: Excellent
Pros:
Professionalism
Cons:
None


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
None


  • Selection: Fair
  • Expertise: Very poor
Pros:
None
Cons:
Customer Service
Product Consistency
Transparency


  • Selection: Good
  • Expertise: Fair
  • Service: Very poor
Pros:
None
Cons:
Communication
Customer Service
Delivery Service


  • Selection: Fair
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Issue Resolution
Return Policy


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Professionalism
Cons:
None


  • Selection: Fair
  • Expertise: Good
Pros:
Customer Service
Cons:
Warranty Claims


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Expertise
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
Pros:
Product Selection
Cons:
None

See all Mattress Firm reviews →

About this Retailer Mattress Firm

Status:
Open

Contact

Phone:
(713) 923-1090
Web:
Mattress Firm website

Store Policies

Delivery Policy:
  • Policy: Delivery available - Free with any mattress purchase
  • Set-up: Set-up provided with delivery - Extra fee applies
  • Removal: Removal of old mattress provided with delivery - Extra fee applies
  • Timing: 3 hour window
  • Notes: Different levels of delivery service, with fees from free to $199.
Return Policy:
  • Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 120 days (after 30 day minimum trial).
  • Fees: Processing fee: $149
  • Notes: Exchanges are not available in Tennessee.

Company

Store Names:
Mattress Center, Mattress Direct, Mattress Firm, Mattress Giant, Sleepy's, Sleepy’s
Headquarters:
Houston, TX

Additional Information Mattress Firm

Description:

Mattress Firm is a mattress specialty retailer based in Houston, TX. Mattress Firm offers a general assortment of mattresses, including models from Simmons Beautyrest, Brentwood Home, Dormeo, Dream Bed, Eclipse International, Hampton & Rhodes, IntelliBed, Inverness, James & Owen, Kingsdown, Lucid, Lull, Molecule, Nature's Rest, Nectar, Primo International, Purple, Rest & Relax, Sealy, Serta, Sleepys, Snuggle Home, Stearns & Foster, TEMPUR-Pedic, Thomasville Mattresses, Tuft & Needle, Tulo and Zinus. Mattress Firm has mattress stores in over 43.0 states serving a number of different metro areas.

Editor's Note(s):

  • In 2015, Mattress Firm acquired Sleepy's, 1-800-MATTRESS, and mattress.com. In 2014, Mattress Firm acquired Sleep Experts (TX), Bedding Experts (IL), Back to Bed (IL), Mattress King (CO), BedMart (AZ), Sleep Train (CA), Sleep Country USA (WA, OR), and Mattress Discounters (CA, NV). Mattress Firm acquired Mattress Giant in 2012.
  • For information about the mattresses manufactured by Mattress Firm, please visit the YuMe manufacturer page.

Stores Located In:

Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin

Corrections:

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