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Mattress Firm

85
Shopper Rating
144 ratings + 77 reviews
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Mattress Firm has 144 ratings and 77 reviews on GoodBed.
Read the reviews.

Top Brands Mattress Firm


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Available Products Mattress Firm

Mattress Firm carries the following product. Select a brand below to view the model carried by this retailer:

  • 90/100
  • 79/100
  • 86/100
  • 76/100
  • 84/100
  • 75/100
  • 99/100
  • 79/100
  • 78/100
  • 82/100
  • 72/100
  • No Rating
  • 92/100
  • 73/100
  • No Rating
  • 90/100
  • 76/100
  • 98/100
  • 78/100
  • 89/100
  • No Rating
  • 82/100
  • 78/100
  • 78/100
  • 91/100
  • 86/100
  • 86/100
  • 89/100
  • 71/100

Popular Models Carried by Mattress Firm

Expand all model details  

  • Lowest Price

    1,049
    (Queen Mattress)
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Innerspring
      Latex
      Pocketed Coils
  • Lowest Price

    650
    (Queen Mattress)
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Innerspring
      Latex
      Pocketed Coils
  • Lowest Price

    999
    (Queen Mattress)
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Innerspring
      Latex
      Pocketed Coils
  • Lowest Price

    650
    (Queen Mattress)
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Innerspring
      Latex
      Pocketed Coils
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Innerspring
      Latex
      Pocketed Coils
  • Lowest Price

    829
    (Queen Mattress)
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Innerspring
      Latex
      Pocketed Coils
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Innerspring
      Latex
      Pocketed Coils
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Innerspring
      Latex
      Pocketed Coils
  • Price not available

    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Innerspring
      Latex
      Pocketed Coils
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Innerspring
      Latex
      Pocketed Coils

Stores Mattress Firm

Store Name City State Reviews
Mattress Firm Arlington VA 1.0
(1 rating + 1 review)
Mattress Firm Ellicott City MD 1.0
(1 rating + 1 review)
Mattress Firm Leesburg VA 0
Mattress Firm Leesburg VA 0
Mattress Firm Sterling VA 0
Mattress Firm Sterling VA 0
Mattress Firm Herndon VA 0
Mattress Firm Herndon VA 0
Mattress Firm Vienna VA 0
Mattress Firm Fairfax VA 0

See all Mattress Firm stores →

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This is awesome. Now I feel equipped to walk in somewhere and say with certainty, "This is exactly what I'm looking for."
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Reviews Mattress Firm

Mattress Firm is recommended by 56% of mattress shoppers on GoodBed (based on 144 ratings + 77 reviews).

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Review Summary Mattress Firm

Shopper Rating What's this?

85

Want to read what Mattress Firm shoppers are saying in their own words?

See all 77 Mattress Firm reviews »

Most Recent Reviews Mattress Firm

  • Selection: Fair
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
Return Policy
Transparency


  • Service: Very poor
Pros:
None
Cons:
Transparency


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Professionalism
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
Pros:
Customer Service
Sales Pressure
Cons:
None


  • Selection: Good
  • Expertise: Excellent
  • Service: Very poor
Pros:
None
Cons:
Manufacturer Service
Responsiveness


  • Selection: Good
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Sales Pressure
Transparency


  • Selection: Good
  • Expertise: Good
  • Service: Poor
Pros:
None
Cons:
Sales Pressure
Overall Value


  • Selection: Good
  • Expertise: Good
Pros:
None
Cons:
Product Information


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Transparency

See all Mattress Firm reviews →

About this Retailer Mattress Firm

Status:
Open

Contact

Phone:
(713) 923-1090
Web:
Mattress Firm website

Store Policies

Delivery Policy:
  • Policy: Delivery available - Local delivery fee applies
  • Set-up: Set-up provided free with delivery
  • Removal: Removal of old mattress provided free with delivery
  • Timing: 3 hour window
  • Notes: None
Return Policy:
  • Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 120 days (after 30 day minimum trial).
  • Fees: Processing fee: $149
  • Notes: Exchanges are not available in Tennessee.

Company

Store Names:
Mattress Center, Mattress Direct, Mattress Firm, Mattress Giant, Sleepy's, Sleepy’s
Headquarters:
Houston, TX

Additional Information Mattress Firm

Description:

Mattress Firm is a mattress specialty retailer based in Houston, TX. Mattress Firm offers a general assortment of mattresses, including models from Simmons Beautyrest, Classic Brands, Dormeo, Dream Bed, Eclipse International, Hampton & Rhodes, IntelliBed, Inverness, James & Owen, Kingsdown, Natura, Pure Talalay Bliss, Restonic, Rest & Relax, Serta, Sleepy's, Snuggle Home, Spring Air and Tulo. Mattress Firm has mattress stores in over 43.0 states serving a number of different metro areas.

Editor's Note(s):

  • In 2015, Mattress Firm acquired Sleepy's, 1-800-MATTRESS, and mattress.com. In 2014, Mattress Firm acquired Sleep Experts (TX), Bedding Experts (IL), Back to Bed (IL), Mattress King (CO), BedMart (AZ), Sleep Train (CA), Sleep Country USA (WA, OR), and Mattress Discounters (CA, NV). Mattress Firm acquired Mattress Giant in 2012.
  • For information about the mattresses manufactured by Mattress Firm, please visit the YuMe manufacturer page.

Stores Located In:

Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin

Corrections:

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