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Best mattress buying experience EVER!

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Huge selection/great prices/bed diagnostic test machine/Howard
Customer Service
Expertise
Price
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Recommendations
Cons:
A little hot inside, could use a better air conditioner.

Posted by Jane from Reading, PA on June 17, 2022

My husband and I were looking for a new mattress and had done research online but obviously wanted to try them. We went to two or three other mattress stores before going here. Howard, the store’s manager was our salesperson and he was absolutely amazing! He had us lay on a diagnostic bed that measured us, considered things like our aches and pains, sleeping positions and other things too. He then got a list of five or six mattresses that were ideal for us (they have around 80 different ones in the store so this really helped especially since we both have bad backs and I have hip problems. Howard really knew the mattresses and listened to us with no pressure, great advice and lots of patience. We chose a wonderful Tempurpedic mattress and added an adjustable power base to raise the head and feet for our backs and to help with our sleep apnea (It’s far better than the C-Pap machines we’d been using and is great for watching tv in bed.) The 0% interest financing was super easy and it was no interest for 60 months/5 years!! Delivery and set up was free, yes free, and Howard got us special gifts too, pillows and mattress covers, unbelievable! Delivery was amazing, it was the very next day, the gentlemen who delivered it brought everything in like it weighed nothing, set everything up for us and took the packaging away all in under 20 minutes. As Howard promised, all we had to do was put our sheets and protector on it and enjoy. We both agree we have never slept so well and never had a shopping experience this good. If you need or want a new mattress go to Mattress Warehouse, on 5th St Highway in Reading and see Howard. Call ahead to find out when he’s working, it’s worth it. He has the coolest accent too, it’s English and Australian and just has to be heard to be believed. They also guarantee that you won’t find your mattress cheaper elsewhere for 365 days after delivery and they offer a comfort swap option which we won’t be using as we are in love with our bed.


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