I had an all-around great experience with my recent purchase at Mattress Outlet. The salesman Brice did a great job. I was interested in the Tempur-Pedic mattresses. He was very knowledgable regarding the differences between each model. He took the time to answer all of my questions, did not pressure me, and gave me time to make my decision. I chose the Rhapsody model and couldn't be happier with my purchase! I would recommend them to all my friends and family. Thank you, especially to Brice, for such great customer service.