Posted by Joe from Tickfaw, LA on July 3, 2014
We purchased an ErgoBed in March. It was delivered as promised but that is where it ended. We were promised by the slick salesman 2 pillows and a set of sheets. I sent several messages to the salesman but no reply. When Melanie sent a message asking how the bed was doing I told her about the items that were not delivered, this was the end of May. We received the pillows but not the sheet set. I have sent several messages to Melanie but nothing. For the amount of money we paid, $4000+ you would think they would have better customer service. But I guess you cannot rely on customer service anymore. I would have returned the bed but my dad accidently burned the boxes when cleaning up around a new home we are building. I would not recommend buying anything from the company because they do not deliver what they promise.
Location: Tickfaw, LA
Joined: Jul 3, 2014