Posted by Sherri from Dayton, OH on September 24, 2014
Very nice people.....accommodated me in picking up my used mattress, waived the delivery fee....and ordered mattress quickly. Unfortunately the mattress I purchased is hurting my back tremendously and they will not take it back. They said it was a firm mattress....but when my back pain increased-I researched it and it states it's a medium soft mattress--thus the lack of support. So I have to sleep on the couch, sell the mattress outright and purchase from another store that will work with me when there is a problem. It was not the mattress I expected.