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DO NOT BUY HERE!! SCAM! HORRIBLE CUSTOMER SERVICE!

  • Selection: Poor
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Issue Resolution
Professionalism

Posted by Jodi from Schenectady, NY on July 26, 2017

Do NOT buy from this store. They only care about getting paid. They are the ONLY mattress store to not offer any kind of satisfaction guarantee?! Are you kidding me?! I was basically told that my 2 DAY OLD mattress I am unhappy with and can't sleep on is MY PROBLEM!! The man on the phone was rude and unhelpful. I feel completely scammed. Shop at a store that cares about it's customers like the Brick or Sleep Country.


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