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Mattress Smart and Decor

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1 rating + 1 review
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Mattress Smart and Decor has 1 rating and 1 review on GoodBed.
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Store Location

182 2nd Street
Highspire, PA 17034
  • Phone: (717) 736-1739
  • Status: Open

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This is awesome. Now I feel equipped to walk in somewhere and say with certainty, "This is exactly what I'm looking for."
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Reviews Mattress Smart and Decor

Mattress Smart and Decor is recommended by 0% of mattress shoppers on GoodBed (based on 1 rating + 1 review).

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Review Summary

Based on 1 rating + 1 review

Overall Rating:
Recommended by: 0% of owners on GoodBed (based on 1 rating + 1 review).

Most Recent Reviews Mattress Smart and Decor

  • Service: Very poor
Pros:
None
Cons:
Customer Service
Delivery Service
Professionalism

Official Response
The bedroom set this customer purchased was delayed by Ashley furniture during the cold winter, The initial sale was a special order. It was explained in the beginning it would take 10 to 14 business days. Unfortunately the manufacture delivered the 10 piece order 1/2 of it was delivered in 2 weeks the other 2 weeks later, in total 30 days. To appease the customer and to keep goodwill we offered delivery and set up free, a total value of $120. The customer agreed. During the ordeal, there was a woman that was very rude through out this process.
Once the furniture was delivered to the store our drivers, delivered the furniture to the customer home, the same woman berate them so bad they did not want to return. We had to send another set of delivery guys to assemble the furniture. We tried our best to give an affordable product at a good price. We refunded Ms. Alli delivery and set up fee on her credit card, kept all our promises and obligation with this customer satisfactory.

About this Retailer Mattress Smart and Decor

Status:
Open
Store Located In:
Pennsylvania

Contact

Phone:
(717) 736-1739
Web:
Mattress Smart and Decor website

Company

Store Name:
Mattress Smart and Decor

Additional Information Mattress Smart and Decor

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