The cable company of mattresses

Do not buy anything from Purple. The mattress is not comfortable for starters. It also weighs 200 pounds so moving it by yourself is impossible. But it is the company itself that is truly horrible. They could be rude, dismissive, and incompetent. They made returning the mattress very difficult compared to other companies we have used, and they charged me for the free pillow that was included in the purchase when I returned the mattress. Do yourself a favor and avoid Purple.

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  • Customer Service
  • Maneuverability
  • Professionalism
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"


User rated this bed:
Very poor Value
Price paid (approximate):
$3,400 (King) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too hard