Worst customer service/warranty is a joke!

This mattress has a structural problem that can only be felt while on the mattress itself. The warranty only covers a 3 inch or greater “dip” in the mattress -no representative will check it . I will never recommend or purchase from sealy again !!

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Cons:
  • Customer Service
  • Surface Integrity
  • Warranty Terms
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Don't know Not Rated
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,200

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft