This mattress was not the same quality as the store model. w

Within a month this mattress had low spots and sloped from the side to the middle. It was obvious that the springs were not providing support and did not rebound, which was not the case with Bloomingdales floor model. Despite this Bloomingdales insisted on charging 10 % to take back this defective mattress. I would not recommend Bloomingdales to anyone. No one in the sales dept. listens to complaints, they just nod their heads. When you complain you are given a phone number to make your complaint to and the person on the other end listens but, has no authority to resolve matters. All they can do is state company policy and cannot address defects. bottom line,"stay away".

See more ratings of this mattress
    User also said: nothing
    • Customer Service
    • Product Consistency
    • Surface Integrity
    User also said: everything
    Was this helpful? 
    Helpfulness (+6)

    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Poor Back Support

    Pressure Relief

    User rated this bed:
    Poor Pressure Relief

    Sleep Quality

    User rated this bed:
    Much worse Sleep
    Previous mattress was:
    Don't know or not sure

    Stays "Cool"

    User rated this bed:
    Don't know Not Rated


    User rated this bed:
    Very poor Value
    Price paid (approximate):

    Warranty Service

    User rated this bed:
    Very poor Warranty Service

    Softness Level

    User rated this bed:
    Not Rated