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More than the best of a bad situation

  • Selection: Excellent
  • Expertise: Good
  • Service: Excellent
Pros:
Fast, caring and engaged staff Excellent prices Superb customer service
Customer Service
Price
Cons:
Had to wait for delivery Delivery agents may delay reciept
Delivery Service

Posted by Joshua L from Macon, GA on March 22, 2013

Ordered a Simmons truenergy bed after failing in love with one at a local Ashley furniture. Ordering was a breeze even late at night. Unfortunately delivery agent didn't bring my correct order. Van and Mark welcomed each of my calls for status update and extremely patient with my 20 question post sale. Bottom line, my delivery agent may not have been the best, but the don't back my sale. sleep city does, though and after all is said and done, I would not only buy from them again, but I will ply buy from them in the future.

  • Purchased in Feb 2013

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